• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Lead and support the delivery of projects aimed at creating value, enhancing operational efficiency, and elevating customer satisfaction. This includes assessing the business case, monitoring project progress, and ensuring the realization of expected benefits.
• Develops, executes, coordinates and monitors overall project plans (in MS Project), tasks, and milestones.
• Develop, implement, and maintain robust PMO governance structures, policies, and best practices to ensure uniformity and consistency across all projects.
• Cultivate robust relationships with stakeholders at all organizational levels, ensuring effective communication and collaboration to drive project success.
• Define and monitor key performance indicators (KPIs) to gauge project success and continuously seek opportunities for improvement.
• Contribute to the establishment of a common set of project management practices, tools and templates for portfolio, program and project level management and ensures standards are being followed.
• Proactively identify and mitigate project risks while developing contingency plans to safeguard project timelines and deliverables.
• Facilitate change management activities associated with project implementations, ensuring smooth transitions and stakeholder adoption of new processes or technologies.
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.
• Interfaces with internal customers and external vendors.
• Participate in feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders.
• Share best practices and lessons learned with the organization.
• Develop resourcing strategies, allocates staff and delegates support as necessary.

• Bachelor’s degree in or equivalent work experience preferred.
• Minimum 5-7 years Project Management experience with large scale projects required.
• PMP certification
• Experience with maintaining and tracking large ($1mil+) project budgets required, including extensive risk management
• Requires advanced MS Office 2013/16, MS Visio and Project Professional 2013/2016 skills, and experience with MS Project Server and
• Experience preparing and delivering presentations to senior leadership required.
• Proven track record of advocating project management discipline.

Special demands:

• Will require some weekend and off hour shifts to support project initiatives.

Skills:

• Requires strong leadership, diplomatic and motivational skills, including the ability to lead up, across and down multiple business and technology organizations.
• Partner with other leaders to foster a workplace culture of transparency and effective execution.
• Functions independently with limited work direction.
• Top notch verbal and written communications skills required.
• Ability to mentor others and assist peers.
• Great negotiator and influencer, adept at conflict resolution and creative problem solver.

#LI-20 #GH19

• Create and implement sales strategy and plans that align with regional sales and revenue target, in coordination with other stations for capacity management and exchange by filling in long haul capacity and minimizing capacity voids to achieve success for SZX and CAN station and the region as a whole
• Direct and guide Reservation and Customer Service team in customers’ expectations management, customers’ performance monitoring and customer satisfaction management while at the same time maximizing load factor of every single flight, adapting to the constantly changed and last minute swing down/ up from DHLE, and facilitate the change of flights and shipments accordingly. Handle customers’ complaint directly when needed.
• Support Import Sales for other stations such as HKG with truck air multi-model service by deepening and broadening customer base by preparing quotations to customers, targeting charter opportunities and assisting in formulating quotations when aircrafts available, persuade customers to see values in Polar services in terms of pricing and flexibility
• Responsible for market and customer analysis through data collection from industrial networks, such as export managers of forwarders, to develop products and improve service as well as increase brand awareness;
• Develop and focus on interline business and discretionary capacity e.g. 5Y K4, 3S extra flights when market situation allows, and increase PO income on commission/ increase PO market share
• Provide regular Premium Partners account performance update to Senior Sales Director
• Support import sales by arranging consignee visits and response to enquiries from import customers to provide support
• Assist to prepare yearly budget and provide indicative market information to formulate strategies and customers plan
• Assist to maintain credit control for PO and solicit credit performance of customers. Provide flexibility to customers in order to balance credit risk and business opportunities
• Produce sales tariffs and schedules to customers and facilitate sales process
• Represent the company when participating in industrial conferences and events, advocate and liaise for the company’s best interest, ensure company compliance with all filing matters, including wet lease applications, and any additional reporting requirements that might arise.
• Perform other duties as assigned by Senior Sales Director, China

• Bachelor degree holder or similar education with equivalent work experience in air cargo industry
• At least 8 years of work experience in air cargo industry, with minimum of 3 years in supervisory role
• Excellent oral and written Mandarin and English communications skills.
• Strong computer skills in Microsoft Word, Microsoft Excel
• Demonstrate professionalism in handling of account inquiries and vendor calls.
• Excellent team player who coordinate with the APAC team and excellent people skills for coaching and mentoring
• Strong analytical skill and problem solving skills, with the ability to manage and resolve complex situations under time pressure
• Ability to meet all deadlines with accurate and professional communications at all times
• Overtime and overnight shifts are required.
• Occasional travels are required

#LI-SL1

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

Salary Range: $88,500- $119,000

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Main EOC contact for nightly DHL operations.
• Coordinate with EOC network support staff to ensure all parties have the latest info related to nightly DHL operations.
• Communicate operational DHL information/changes to all affected stations, vendors and affected employees.
• Monitor all Express Atlas/Polar/DHL flight activity including the research and coding of flight delays.
• Create Express Operational reports for Atlas/Polar/Southern/DHL as required.
• Maintain AIMS operating system database with Express Atlas/Polar/Southern/DHL aircraft dispositions.
• Process customers’ operational requests (i.e. schedule changes, etc.).
• Review DHL validation reports for operational data and adjust the operating system as necessary.
• Monitor all Express Atlas/Polar/Southern flight activity including the research and coding of flight delays.
• Help coordinate recovery plans for Express Atlas/Polar/Southern aircraft disruptions.

• BS or BA degree in aviation or equivalent relevant experience required.
• Ability to handle multiple tasks.
• Prior airline operations experience required.
• Prior DHL experience highly desirable.
• Comfortable with making key decisions.
• Strong computer proficiency.
• Perform well under pressure in a fast-paced environment.
• Must possess excellent interpersonal and communication skills.
• Flexibility with schedule to include working nights, weekends and holidays.

Salary Range: $51,500- $69,000

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Project development, management, and implementation for repairs, modifications, or alterations.
• Technical point of contact on assigned subject matter for troubleshooting assistance.
• Issue instructions and documents to economically support operations and return aircraft to service in a safe, airworthy, and timely manner.
• Review OEM Service Bulletins and other regulatory documents such as Airworthiness directives (ADs) and Notices of Proposed Rulemaking (NPRMs) for implementation, and initiates required engineering documentation based on recommended disposition.
• Provides support on investigations for safety, regulatory, and reliability matters.
• Monitors Fleet performance and initiates corrective actions and improvements to maintain fleet health.
• Liaise with manufacturers, maintenance representatives, repair & overhaul (MRO) facilities; outside engineering departments, regulatory personnel, and other outside agencies.
• Establish component repair and build specifications to enhance dispatch reliability in accordance with budgetary and regulatory requirements.
• Manages cross-functional and cross departmental projects within technical subject scope
• Responsible for ATA chapters 24, 26, 30, 36, 49, 70- 80
• Administer the Engine Condition Monitoring Program
• Review Powerplant portion of the Aircraft Maintenance and Inspection Program, and initiate maintenance program changes and changes to maintenance documents

• Bachelor’s Degree in preferred field of Mechanical, Aerospace, or Electrical Engineering or other technical equivalent degree.
• 12+ years’ experience Airline/OEM/MRO experience minimum
• FAA Airframe and Powerplant license preferred.
• Proficiency in technical analysis and working knowledge of Federal Aviation Regulations or certification requirements
• Expert in commercial turbine jet engine technical details or airline M&E systems including TRAX and airline procedures and processes.
• Ability to execute assigned tasks appropriately, including EOs, troubleshooting assistance, manual oversight, vendor interactions and communications.
• Excellent communication skills and ability to mentor and train other engineers
• Ability to multi-task
• Familiarity with aircraft engine systems and components.
• Knowledge of turbofan and turbine engine operation, dynamics, performance, and build
•  Knowledge of failure analysis or root cause engineering, including metallurgical analysis

#LI-20
#GH19

Salary Range: $106-000- $151,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster