• Comply with all Company Procedures, as outlined in manuals, bulletins, and memos.
• Perform job duties in a timely and efficient manner.
• Follow Company, local and government safety and security policies and procedures.
• Communicate with Station Manager and HDQ Global Control Center on any issues or irregularities that affect the operation.
• Work to ensure all customers, vendors, and government authorities are aware of the Atlas and Polar arrival and departure times at your station.
• Ensure that all required equipment and personnel are in their proper position prior to aircraft arrival and departure at the assigned parking location.
• Coordinate with customers to ensure proper and timely load planning.
• Ensure that all required preload checks are accomplished in order to ensure cargo, ULD integrity and compliance.
• Coordinate and supervise all cargo- related functions associated with handling the flight, which includes inspection of ULD’s, checking the weights randomly or on site inspection of pallets being weighed prior to being loaded onto Atlas Air or Polar Air Cargo aircraft.
• Conduct a thorough HAZMAT check of all outbound cargo.
• Check Accuracy of NOTOC, create if necessary.
• Ensure that the departing crew receives NOTOC in a timely manor so that crewmembers may conduct their inspection.
• Compute Weight and Balance.
• Receive and reproduce flight plans, weather, NOTAM/INTAMS and any other documents sent to the flight crews from Dispatch to operate their flight.
• Send and receive aircraft movement and load messages to and from up line and down line stations via SITA, e-Mail, fax or any other means required to notify all concerned.
• Alert crews for flights and arrange ground transportation for crew between aircraft, operations, and hotels as required.
• Arrange and order catering for flights adhering to proper catering procedures and levels per Atlas Air and Polar Air Cargo catering standards as provided in the published manuals.
• Supervise aircraft and loading crews.
• Ensure that the station-marshalling plan is followed, as required.
• Replace and/or revises aircraft manuals and Jeppesens, as required.
• Conduct FOD and Safety audits as required.
• Identify potential problems as they develop and works with the Station Manager, and Customer to reach resolutions.
• Ensure that all required Atlas or Polar reports are completed and given distributed.
• Follow all required safety and security procedures as dictated by the Ground Security Coordinator (GSC) and the TSA.
• Night shift and weekend duties are required

• Have minimum 2 years’ experience in the airline industry or aviation
• Have at least 2 years’ of experience in the areas of duty and operations
• 4 year College degree or equivalent relevant working experience
• Demonstrate an ability to teach technical systems and skills to vendors and handlers to ensure proper handling of Atlas Air/Polar Air Cargo aircraft
• Applicants are required to successfully pass company Initial and annual recurrent training in areas of Loadplanning, Weight & Balance, and aircraft handling
• Must be proficient in Japanese and English, both written and verbal
• Computer literacy, the ability to not only run basic e-mail and word processing programs, but is able to learn and operate proficiently company and industry programs. Some examples are as follows:
  • SITA
  • AIMs
  • Cargo Spot

• Conduct various studies with regard to flight crew utilization resulting in improved cost and reliability performance. Support operational and financial efficiency projects for Crew Planning and Flight Operations
• Evaluate and enhance crew staffing models to ensure appropriate crew staffing levels are maintained based on the business needs. Develop and support flight crew workforce strategies and ad-hoc studies by conducting data based analyses
• Analyze flight and crew scheduling data to create statistical modeling for reserve staffing based on historical absences and operational disruption.
• Analyze utilization levels at a customer and/or seasonal level to enhance the crew staffing model. Analyze crew basing data to ensure optimal staffing levels at each base.
• Develop and maintain Key Performance Indicators in an effort to identify opportunities for improvement
• Provide analytical support for collective bargaining and other flight crew related matters
• Utilize several and varied software systems, including but not limited to: Airline Information Management System (AIMS), AD OPT (Crew Planning optimization software), and other data management tools such as Microsoft Access and SQL to carry out day to day functions. Serves in a business consultant capacity for crew planning by translating data into quantifiable information
• Builds and fosters relationships with internal and external customers as a representative of Crew Planning.
• Respond to requests for data analysis studies from senior leadership and key stakeholders. Prepare presentations for senior leadership with analysis, findings and recommendations for review or
• Analyze flight crew component within all fleets, provide costing recommendations and other support to sales and marketing for new customer opportunities
• Support budget and goal development for Crew Planning
• Performs other duties as directed by the Vice President, Crew Planning & Analysis

Qualifications:

• Minimum Bachelor of Science degree in Aviation and/or Business. Master’s degree preferred
• Prior aviation experience is required. Particularly in the airline labor and/or crew scheduling environment
• Proficient in Microsoft Office Suite.
• Experience using data manipulation software, including but not limited to Microsoft Access and SQL is preferred.
• Understanding of the Federal Aviation Regulations, Part 117, 121, Subparts Q, R, and S and Part 91
• Background in analysis of regulatory, operational and economic effect on Flight Operations
• Familiarity with the Atlas/Southern Collective Bargaining Agreements (CBA) and Flight Attendant work rules is preferred.

Special demands:

• Minimum 5% travel required
• Shift: Monday – Friday (0900-1700)
• Must be flexible and able to work various hours and weekends

Skills:

• Strong written and verbal communication skills
• Flexibility to adapt to a fast paced work environment
• Strong critical thinking and decision making skills
• Strong organizational, analytical, and interpersonal skills
• Ability to present information in an open forum
• Attention to detail
• Self-motivated

Salary Range: $66,600 - $89,900

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Manage regulatory affairs with airport authorities to ensure full compliance and complete documentation for Polar Flights
• Comply with enhanced policies for Safety and Security by head office of Japan Civil Aviation Bureau (JCAB)
• Comply various type of regulatory reporting to meet JCAB’s requirements.
• Ensure company compliance with all filing matters. (Season, Month and Daily)
• Work closely with network team as a local representative when liaising on filings and applications.
• Work with vendor to set Tariff, Fuel Surcharge and other related charges if necessary.
• Collect market information for sales team.
• Analyze and report market volume information by using Cargo IS, JAFA and other sources to sales team.
• Analyze market yield trend and report to management to share insights for decision making
• Create revenue and tonnage report of each customers for sales team.
• Cross check the Allocation file and post flight of Cargo Booking Advice Sheet, in case of any open positions on flights, notice sales/customer service team to sell those sectors.
• Analyze reason of void position of every flight to enhance sales strategy with sales team.
• Communicate with other departments on on-going basis.
• Assist Japan’s Reservation & Customer Service Team & Sales Team when there is a need to support in customer service.
• Create seasonal PO network’s schedule both inbound and outbound.
• Work with vendor for data transmission matter.
• Take care of DHLE/Interline/Import customers like export customers, as they are also important customers within PO network
• Perform other duties as assigned by Senior Sales Manager.

• Bachelor’s Degree or equivalent relevant experience
• Minimum 3 years of experience in air cargo industry, with knowledge of logistics planning highly preferable
• Must possess strong analytical and administrative skills and have a demonstrated ability to handle situations independently
• Must be able to maintain absolute confidentiality and discretion.
• High degree in decision making skills and stress resistance.
• Ability to manage complex situations under time pressure.
• Strong analytical skills.
• Good communication skills.
• Self-motivated individual with strong sense of responsibility, mentality & broad-scope-view of company objectives.
• High proficiency in MS office software (Word, Excel, Outlook, Power point, etc.)
• Excellent spoken and written Japanese and English

• Review & audit engines and Auxiliary Power Units (APUs) shop visit documents, generate a discrepancy report, and score card for our vendors’ documents quality improvements purposes.
• Daily process of Line Replacement units (LRUs) removal and installation including the parts “On Hold” & Pending” which includes review the part’s certification, part number effectivity & clarity.
• Preparation and performing engines and APUs changes by quality audit the on & off engines and Auxiliary Power Units (APUs) Airworthiness Directives (ADs) compliance and verification of all their next lower assembly part numbers, serial numbers, hours and cycles.
• Compile data and generate a usage report of all APUs & leased engines hours and cycles on a monthly basis.
• Quality audit & maintain Powerplant Life Limited Parts (LLP) and (Airworthiness directives) AD current status.
• Quality audit & maintain Powerplant Life Limited Parts’ (LLPs) Back to Birth (BTB).
• Compile and process required data for engines health analysis, including the fan and core vibration, (V1& V2) Fuel Flow, Engine Gas temperature (EGT) margin.
• File and archive engines and APUs technical documents either in hard copy or digitally and retrieves them in an efficient manner when required.
• Other duties as directed.

• High School graduate plus 3 -5 years of industry experience in aviation required.
• Ability to handle multiple duties/priorities on a daily basis; ability to function effectively under deadlines and still maintain accuracy; able to keep up in a fast-paced work environment.
• Solid writing, communication, and computer skills required.  Computer literate, knowledge of Microsoft Office Software programs. (Excel, Word, Access)
• Demonstrate analytical and problem-solving skills; high level of attention to detail; outstanding organizational skills.
• Ability to work independently, as well as lead team members; self-motivated; ‘Can do’ attitude.

#GH19  #LI20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Review & audit engines and Auxiliary Power Units (APUs) shop visit documents, generate a discrepancy report, and score card for our vendors’ documents quality improvements purposes.
• Daily process of Line Replacement units (LRUs) removal and installation including the parts “On Hold” & Pending” which includes review the part’s certification, part number effectivity & clarity.
• Preparation and performing engines and APUs changes by quality audit the on & off engines and Auxiliary Power Units (APUs) Airworthiness Directives (ADs) compliance and verification of all their next lower assembly part numbers, serial numbers, hours and cycles.
• Compile data and generate a usage report of all APUs & leased engines hours and cycles on a monthly basis.
• Quality audit & maintain Powerplant Life Limited Parts (LLP) and (Airworthiness directives) AD current status.
• Quality audit & maintain Powerplant Life Limited Parts’ (LLPs) Back to Birth (BTB).
• Compile and process required data for engines health analysis, including the fan and core vibration, (V1& V2) Fuel Flow, Engine Gas temperature (EGT) margin.
• File and archive engines and APUs technical documents either in hard copy or digitally and retrieves them in an efficient manner when required.
• Other duties as directed.

• High School graduate plus 3 -5 years of industry experience in aviation required.
• Ability to handle multiple duties/priorities on a daily basis; ability to function effectively under deadlines and still maintain accuracy; able to keep up in a fast-paced work environment.
• Solid writing, communication, and computer skills required.  Computer literate, knowledge of Microsoft Office Software programs. (Excel, Word, Access)
• Demonstrate analytical and problem-solving skills; high level of attention to detail; outstanding organizational skills.
• Ability to work independently, as well as lead team members; self-motivated; ‘Can do’ attitude.

#GH19  #LI20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Data Analytics

• Collect, clean, and interpret data regarding the costs and units of service delivery within the IT department in order to enable optimal business decisions. Determine best practices in selection of data sources across IT scanning and management tools.
• Perform data analysis in order to provide descriptive reports of service unit prices, costs of applications, success rates on asset management practices, and other key blends of financial and consumption data.
• Blend data sources about Atlas labor forces, assets in use, licenses and entitlements, cost basis for managed services, and other service cost information and assist in the interpretation and testing of results that lead to decision support and publishing.
• Develop diagnostic and predictive trend data for both cyclical reporting and ad hoc usage.
• Gather data from financial systems, IT infrastructure management tools and invoices, and surveys or meetings. Model and test data for quality and validity.
• Review data and clean it to ensure it does not contain gaps, duplicates, errors, or unrecognized impact from outliers.
  • Use spreadsheets and well-documented steps to ensure that results are transparent and repeatable.
  • Communicate the assessment and actions taken so that foundational information is both trusted and available for year-over-year analysis.
• Develop repositories of information for immediate and long-range usage. Capture and record source data snapshots that support published work.
• Participate in IT benchmarking activities and develop skills as a professional IT cost analyst via professional associations such as IT Financial Management Association, IT Asset Management groups, and proactively participating in formal training for technology and best practices.

NICUS ITFM Software

• Develop tool expertise in order to be the primary driver for Nicus Cost Modeling software, ensuring that the sequences of cost aggregation and allocation flow logically and correctly through the model.
• Maintain annotations and documentation.
• Generate core models to reflect the total IT spend for benchmarking and planning.
• Develop what-if and targeted models for key business questions such as cost comparisons across IT platforms and over time. 
• Determine the correct schedules to refresh the various source data based on rates of change.

Other Duties

• Participate in meetings held by IT technical and project planning staff, ready to extract the estimates of potential savings and cost areas.
• Assist in developing the baseline case and data, as well as a plan to perform the after-action assessment of results.
• Publish and communicate results.
• Put together charts and graphics, write reports, and present the information to interested parties.
• Calculate savings driven by IT cost savings initiatives and projects with intended cost improvements.

• Bachelor’s degree in Finance, IT, or data related fields preferred, 4 – 6 years of experience
• Ability to utilize independent judgment in establishing the accuracy and reasonableness of financial payments, forecasts, and scope of approved services.
• Experience with cost modeling principles, databases, and Excel
• Ideally this candidate arrives with knowledge of IT, but if not, has demonstrated the ability to learn a body of knowledge that includes terminology, topographies, and process controls. The candidate must be willing and able to remediate knowledge of IT in order to bridge the communications and more importantly to perform technical account coding and work independently with a large landscape of service components.
• Ability to work cordially with people of different backgrounds in the organization, bridging the needs and terminology of corporate financial departments with the IT project and other staff to ensure data correctness
• Customer friendly and focused with strong attention to detail and ability to self-test work prior to publishing

Special demands:

• Ability to work additional hours during month end cycles and other financial deadlines

Salary Range: $67,500 - $91,100

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Handle flight activity and special needs.
• Must be qualified to perform all aspects of ground operations including Loadmaster, hazardous materials, deicing, fueling catering, security, etc.
• Train our customers and vendors in the company procedures for all ground operations functions.
• Ensure that training records are current for each vendor in our system as required by the FAA.
• Ensure our customers are current with all operating requirements and focus items
• Responsible to ensure reliability, performance and safety goals for their customers, cities, vendors and Loadmasters are achieved.
• Collaboratively develop action plans with those performing below established goal to improve performance.
• Actively work with all other departments to continuously improve the service to our customers.
• Manage roster.
• Performs other duties as assigned.

• Must be qualified in all areas of ground and 747 cargo operations.
• Demonstrate the ability to work in a team-based environment.
• Willingness to work varied hours and days off.
• Excellent communication and leadership skills.
• Ability to meet the demands of varied responsibilities and deadlines.
• Outstanding customer service skills.
• Computer skills working with Microsoft Office or comparable software.
• Previous management/supervisory experience preferred.

#LI-SL1

• Comprehends the integration platform and its footprint in the multiple business domains.
• Follows the best practices for SDLC for integration application development and ensures correct implementation by the development team.
• Provides support to the offshore development team for the timely delivery of all project deliverables, e.g., technical designs, final code review and creation of CR’s for deployment.
• Performs periodic code reviews throughout the project lifecycle to ensure Atlas Middleware standards are being adhered to throughout the entire project lifecycle.
• Validates that all delivered code meets projects objectives via reviewing completed test case results and periodic smoke testing.
• Provides technical strategy for systems integration.
• Continually looks for opportunities to improve our MW practices and procedures by leveraging industry best in class approaches.

Individual Contributor

• Provides support for the design, development, testing and documenting portal-based enterprise applications.
• Assists in developing, supporting, and integrating a variety of financial and airline operations systems.
• Integrates data between operational systems and business reporting tools.
• Gathers business requirements based on process analysis and user interviews to develop application specifications.
• Defines and resolves problems related to the platform, hardware, software, and communication protocols.
• Works with product vendors like IBM to resolve Product-related issues.
• Works with other internal support teams like DBAs, OSEs F5 support team, production control teams as part of working on the project.
• Consults with teams responsible for determining hardware requirements, communication bandwidth to support projected transaction volumes and response time and system availability targets.
• Effectively manages time with regards to project deadlines as well as ad hoc requests
• Keeps abreast of new technological developments in this space

• Bachelor’s degree or equivalent relevant experience required. Degree in computer science strongly preferred
• Master’s degree in computer science preferred
• 5+ years professional experience with integration technologies such as IBM WebSphere, BAW and Application Server technologies (Certification a plus) OR Similar experience in alternate integration technologies (Boomi, MuleSoft etc.)
• IBM BAW (Previously also called as BPM, WPS) (Business Automation Workflow, Business Process Manager, Websphere Process Server) as runtime environments for deployment
• IBM IID (IBM Integration Designer) for development toolkit.
• Troubleshooting IBM BPM Issues.
• IBM BPM Installation, Configuration, Support and Troubleshooting including Process Server and Deployment manager.
• Knowledge of industry best practices for IBM BPM.
• Knowledge of at least one Webserver like Apache HTTP or IHS server and its integration with IBM BPM.
• 2+years’ experience with JAVA/J2EE, JSR 168/286 Portlets, JSPs and Servlets and J2EE Web Services
• Proficient in BPEL or similar business process execution languages to design and implement business flows for integrations.
• Experience in JMS messaging technology (MQ). Experience or knowledge of SQS and Kafka is a plus.
• Experience with the full software life cycle.
• Proven ability to build code that conforms to a specified architecture can be easily reused and well understood by other developers is essential.
• Good general knowledge of Linux and shell scripting.
• Familiarity with Nutanix platform.
• Understanding of the DR topologies and their implementation for integration platform using protection domains.
• Well versed with Micro-service architecture, application containerization, Cloud based deployment for an iPAAS solution.
• Ability to QA and document one’s own code is essential
• Strong communication skills

#LI-20  #GH19

Salary Range: $92,200 - $124,800

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Create and oversee all catering orders for cargo & passengers operations, both internationally and domestically.
• Set up and organize catering at new stations.
• Coordinate station access for catering vendors & ground handler.
• Ensure proper inventory is prepped and sent to downline caterers
• Organize, arrange tray set ups, provide vendors with pictures and necessary product
• Develop galley loading diagrams
• Monitor route changes and update stations with monthly schedules to ensure catering vendors are aware and prepared.
• Ensure that all catering orders are received and confirmed by vendor by following up with phone calls and emails.
• Develop & prepare training manual/checklist for VIP charters
• Conduct research on delays, address delays and/or other catering issues with catering vendors, and have them provide corrective actions.
• Conduct monthly flight closeout reports with accounting to ensure accurate catering charges.
• Utilize online tools, applications and Catering Management systems.
• Address situations in order to handle catering delays, flight cancellations and other irregularities.
• Preplan commissary and catering COMAT supplies based on aircraft rotations.
• Review catering invoices for accuracy and relays discrepancies to manager.
• Execute other duties assigned by the Manager/Director of ground/passengers operations.

• High school diploma
• Minimum 1 year of experience working in a professional environment preferred 
• Ability to take initiative on a given task and persist with the task to its completion.
• Able to identify problems and their sources. While not necessarily accountable for the solutions, the individual must be able to identify potential resources to help in the decision making process for a particular problem.
• Ability to manage one’s own time to ensure that the work that needs to be accomplished in a given period is in fact accomplished.
• Ability to work flexible hours and days
• Ability to prioritize the work provided by others in terms of importance is imperative to this position.
• Ability to receive direct or indirect instruction and act upon such instruction to accomplish a given task. In the event of unclear instruction, must have the ability to clearly ask for further information at their own discretion to gain clarity around tasks.
• Strong written and verbal communication skills; must be comfortable engaging in a variety of different communicative modes (verbal, non-verbal, and written).
• Ability to actively listen.
• Ability to process information from a variety of sources and to articulate information in a meaningful way to one’s co-workers or supervisors is critical to this position.
• Must have a strong understanding of clerical and administrative principles, procedures and systems to complete one’s work with the best available resources, strategies and plan.
• Must have a strong command of English language including grammar, style and punctuation for any written correspondence or communication.
• Proficient in Microsoft Office.
• When necessary, the ability to understand and communicate within a technical or specialized subject-matter, particularly as it pertains to aviation and the aviation industry.

Salary Range: $47,300-$55,500

Financial offer within the stated range is contingent on the qualification of selected candidates.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Perform various types of audit to ensure aircraft compliance and safety in all aspect and alignment with company policies and procedures.  Findings will be recorded and conveyed for corrective action and follow-up as required.
• Perform external audits of contract agencies and vendors that repair, overhaul or perform other maintenance on Company aircraft, engines, appliances or components, in accordance with Company policies.
• Perform internal audits of internal departments and/or paperwork audits on work packages, log pages and other Company records.
• Monitor the Company Maintenance and Inspection Programs to assure continuing compliance with FAR’s, Company regulations and policies, procedures specifications and maintenance practices. 
• Conduct follow-up audits, as required to ensure problems found during external/internal audits are corrected within time limitations specified in the Company’s General Maintenance Manual
• Maintain records of audits and findings to document compliance.  Review Corrective Actions of audit discrepancies to assure satisfactory corrective action and preventative actions are accomplished in a timely manner.
• Perform additional tasks as specified in the CASS/Reliability section of the Company’s General Maintenance Manual
• Accomplish SRC Airworthiness investigations as needed.  
• Perform audits on aircraft Weight & Balance program as assigned by Sr./ Manager of Quality.

• Bachelor degree or above, preferably in Business or Aviation (maybe substituted for experience or an A&P certificate) 
• Mechanic’s Certificate with Airframe and Powerplant (A&P) ratings preferred
• At least 4 years’ experience in aviation industry, Maintenance, Quality Control, or Quality Assurance preferred
• Excellent writing and communication skills
• Proficient in computer skills including Microsoft Word, Access, and Excel.
• Demonstrated ability to adapt to shifting priorities, resourceful and strong problem solving mindset
• Flexible and available to work outside or scheduled hours as needed
• Must possess integrity, honesty, and strong work ethic
• Eagerness to learn and willingness to contribute to the role
• Extensive domestic and international travel may be required.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Compiles information and calculates weight and balance.
• Final Meal order for crew.
• Load planning.
• Flight Plan request.
• Coordinate with Dispatcher.
• Completion of weight and balance form and presentation to crew.
• Supervise loading / offloading.
• Monitor and supervise different areas such as office, warehouse and ramp to ensure an effective and reliable operation.
• Monitor our customers and vendors for compliance with company procedures for all ground operations functions.
• Responsible to ensure reliability, performance, safety and security goals for our customers, vendors and employees.
• Ensures warehouse acceptance, cargo preparation and cargo breakdown according to schedules
• Ensures data entry and cargo documentation is presented to Governmental authorities within time requirements and according to local regulations.
• Performs other duties as assigned by Supervisor or Operations Manager.

• Understanding of Cargo Operations and Air Freight business.
• Knows and adheres to company operating policies, operations, processes and procedures appropriate to the job.
• Knows and adheres to aircraft, vehicle and employee safety rules and regulations.
• Demonstrate the ability to work in a team-based environment.
• Excellent communication and leadership skills.
• Uses ability to track and coordinate multiple issues simultaneously.
• Computer skills working with Microsoft Office or comparable software.
• Basic Math skills.
• Previous airline experience preferable.
• High school or equivalent work experience.

Salary Range: $54,700 - $73,900

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Serve as a liaison between concerned parties to ensure all booking moving as priority.
• Generate the daily reports for management analyze.
• Monitor all network/schedule related activities on tactical and strategic basis.
• Coordinate with stations to maximize utility of cargo load.
• Construct allocation Table.
• Analyze cargo bookings and other situations and identifies necessary solutions such as, allocation adjustments, technical stops, or cargo acceptance, based on capacity plan, sales forecast and yield plan, and aircraft routing to optimize cargo flow
• Direct and manage capacity planning and customer service staff and ensure individual performance expectations are appropriately defined and met by providing training, counseling and guidance as required.
• Manage all network/schedule related activities on tactical and strategic basis, and initiate any schedule adjustments in response to the market demand and yield.
• Manage priorities for cargo booking/movement process
• Co-ordinate with other stations to maximize utility of cargo load.
• Set, monitor and optimize capacity allocations over different markets in Global network.

• Bachelor degree of any discipline or equivalent work experience in cargo industry
• Minimum 4 years airline/international air cargo positions
• Thorough understanding of air cargo industry in both commercial and operational aspects
• Knowledgeable with data management systems, standard software, Cargo-spot, etc.
• Ability to lead formally and informally (team and peers)
• Strong aptitude to work under high pressure situations
• Proficient in spoken and written English and Mandarin
• Excellent communication skills
• Understands basics of customer service function.
• Applies knowledge of air freight pricing
• Understands cargo movement in relation to yield process
• Understands and uses airfreight and flight terminology and processes.
• Demonstrates high degree of independence
• High degree of decision making skills and stress resistance

#LI-SL1

• Leads all activities related to the Customer Service department that supports non-initial booking functions (re-booking, cancellations, no-shows).
• Responsible for escalated incidents, when possible, averts and/or diffuses potential customer problems.
• Ensures proper identification and communication is occurring when problems in network disruptions arise to the team for proper action.
• Ensures all responses to the customers are answered in a timely manner based on Key Performance Indicator requirements.
• Ensures timely response to emails, calls and call-back from customers, vendors, carriers and internal network.
• Maintain, create, update and/or utilize customer and/or freight reports and information.
• Liaise with all other Polar Air Cargo inter-departments and business groups as necessary.
• Monitors and communicates tracing of missing cargo and following up on tracers.
• Prepares reports, maintains logs and departmental filings; completes and sends Cargo Correction Advice (CCA).
• Provides guidance to the team as a liaison between the customer and the internal teams not limited to: Customer Resolution Team (CRT), Sales, Ops, Flight Planning, RFS, & Regulatory Compliance to help determine the most accurate booking status.
• Maintaining working relationships with employees in other pertinent departments, such as Ground Ops, and Sales, to obtain and/or provide information.
• Leads and maintains an environment that encourages team work by:
  • Informing the team and Manager of unique or difficult situations.
  • Providing ongoing support, assistance and information to customer service staff, and management.
• Fosters procedural excellence to identify, research and implement policy and best practices.
• Follows employee guidelines and meets all expectations (schedule, dress code, performance, completing all training, safety, goals for the year, etc.).

• Bachelor degree or a combination of work experience with high school graduation.
• 4+ years of experience in similar role required.
• Demonstrates proficiency in MS Office (Excel, Word, Teams), IATA, and Cargo Management Systems
• Must have understanding of aircraft cargo loading capacities.
• Understands and adheres to company policies and procedures.
• Must have understanding of air cargo industry and competition.
• Computer-savvy with a working knowledge of cargo systems. 

Skills: 

• Must possess ability to track and coordinate multiple issues simultaneously.
• Excellent decision-making skills.
• Must be able to maintain absolute confidentiality and discretion.
• Excellent written and communication skills.
• Must be able to apply conceptual and problem solving skills.
• Understands and adheres to company policies and procedures. 

Special requirements: 

• Must be reliable, flexible and available to work varied hours, weekends and holidays
• Travel for this role is not required but may occur infrequently based on business need.

Salary Range: $65,700 - $88,700

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Design, scope, implement and guide ongoing network modernization work
• Supports documentation surrounding, standards, network design, best practices, and future state
• Provide input into HLD, LLD, RCA, MSD, MOP, and run-book and Implementation plans
• Escalation point for network related issues on a global scale, maintaining SLA’s for security and reliability
• Provide solutions to enhance network performance, security, and stability
• Design, engineer and implement automation solutions around Load Balancers, Firewalls, IPAM, and related network infrastructure
• Support efforts to expand cloud DC network footprint, while integrating existing on premise DC technologies
• Act as technical lead on various network projects, system upgrades and conversions, as well as support related projects and tasks; create and maintain documentation for all network systems.
• Produced detailed network documentation
• Lead evaluation and testing of technologies being considered for Atlas Air.

• CCIE Encor, CCNP Encor, Cisco DCACI, or equivalent CCIE Level Experience
• Bachelor’s degree in Computer Science , Engineering, or related technical field preferred
• 2+ years’ experience in a senior level capacity providing guidance and advisement for: networking and datacenter architectures. Including but not limited to: networking protocols, network design, firewalls, load balancers, and wireless type initiatives.
• 5+ years’ experience in the implementation and support of large network systems, including DC network, routers (NAT, Multicast, WAN, MPLS, access lists, etc.), switches and firewalls (such as Cisco ASA)
• ACI (Spine-Leaf) experience required
• SD-WAN, SD-ACCESS experience
• Knowledge of networking technologies Routers, Switches, Firewalls, F5 Load Balancers, Wireless and protocols such as all our favorites and BGP, QoS, Multicast, 802.11a/b/g/n/ac, RADIUS/TACACS+, 802.1x
• Encryption and tunneling technologies including VPNs, IPSec, MACsec and GRE
• Understanding of Network /Systems Management Products, such as, Orion, Cisco Prime, etc.
• Experience with load balancers, SSL/VPN and IPAM solutions a huge plus (F5 LTM, Citrix NetScaler, Juniper Secure Access, Infoblox)
• Network Automation experience preferred(Ansible, Python, etc.)
• Experience with network design or support of public cloud infrastructure: AWS, Azure, GCP preferred
• Cisco DNA Center Experience preferred

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Represent Polar during outside sales meetings and events, arrange and attend sales calls and visits, in which fostering two ways communication to promote Polar products and offers and collect market intelligence and industrial trends
• Develop potential customers with the guidance from Sales Director
• Develop and implement the strategy and tactics for each customer, in consideration with local level allocations of global customer partnership program, to generate revenue that meet or exceed sales objective within the assigned territory by coordinating with other Polar Air Cargo departments, including Customer Service and Ground Operations, to match Polar’s objective with customers’ need
• Actively carry out promotional and loyalty programs as directed
• Provide spot rates in alignment with pricing policies and procedures.
• Coordinate with Accounting and agent/forwarders to resolve short pays, non-payments and CCA’s, including volume weights, and re-weights.
• Provide market information to Sales team, including pricing, market developments, industry marketing issues, forecasting and other information, along with RFQ/RFP, for enhancement of sales strategy and tactics
• Manage, control, measure and monitor all assigned territory expenses.
• Complete daily responsibilities, including weekly preplans, weekly sales reports, expense reports, contract rates, account records, profiles and any other general administrative duties.
• Perform other duties as assigned.

• Bachelor degree or equivalent work experience is preferred
• A minimum of two years of sales experience, preferably in air freight/transportation field, with understanding on air cargo industry, pricing, rates and competition.
• Proficient in MS office suite
• Excellent verbal and written communication skills.
• Self-Starter, self-motivated with strong analytical and interpersonal skills
• Understand and adheres to company operating policies, as appropriate to sales.
• Proven track record in sales achievement, or must have the ability to professionally and successfully assert himself/herself in a positive, well-disciplined manner in the achievement of revenue objectives from assigned accounts/customers.
• Ability to organize and plan sales calls to achieve revenue objectives and have the ability to analyze customer needs/markets and must be able to close customers.

Salary Range: $65,700 - $88,700

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Represent Polar during outside sales meetings and events, arrange and attend sales calls and visits, in which fostering two ways communication to promote Polar products and offers and collect market intelligence and industrial trends
• Develop potential customers with the guidance from Sales Director
• Develop and implement the strategy and tactics for each customer, in consideration with local level allocations of global customer partnership program, to generate revenue that meet or exceed sales objective within the assigned territory by coordinating with other Polar Air Cargo departments, including Customer Service and Ground Operations, to match Polar’s objective with customers’ need
• Actively carry out promotional and loyalty programs as directed
• Provide spot rates in alignment with pricing policies and procedures.
• Coordinate with Accounting and agent/forwarders to resolve short pays, non-payments and CCA’s, including volume weights, and re-weights.
• Provide market information to Sales team, including pricing, market developments, industry marketing issues, forecasting and other information, along with RFQ/RFP, for enhancement of sales strategy and tactics
• Manage, control, measure and monitor all assigned territory expenses.
• Complete daily responsibilities, including weekly preplans, weekly sales reports, expense reports, contract rates, account records, profiles and any other general administrative duties.
• Perform other duties as assigned.

• Bachelor degree or equivalent work experience is preferred
• A minimum of two years of sales experience, preferably in air freight/transportation field, with understanding on air cargo industry, pricing, rates and competition.
• Proficient in MS office suite
• Excellent verbal and written communication skills.
• Self-Starter, self-motivated with strong analytical and interpersonal skills
• Understand and adheres to company operating policies, as appropriate to sales.
• Proven track record in sales achievement, or must have the ability to professionally and successfully assert himself/herself in a positive, well-disciplined manner in the achievement of revenue objectives from assigned accounts/customers.
• Ability to organize and plan sales calls to achieve revenue objectives and have the ability to analyze customer needs/markets and must be able to close customers.

Salary Range: $65,700 - $88,700

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Provide customer service support including duties related to import functions.
• Identify, research and resolve customer service issues and/or ensure resolution.
• Support as needed non-initial booking functions (e.g. re-booking, cancellations, no-shows).
• When possible, averts and/or diffuses potential customer problems.
• Identifies and communicates problems in network disruptions to the customer.
• Assists supervisor of customer service in identification of other internal departments’ potential and/or current problems and/or needs relating to customer service and works with departments to resolve.
• Responds to customers’ questions, problems, requests, and/or complaints.
• Communicates tracing of missing cargo and follows-up on tracers.
• Timely response to emails from customers, suppliers, carriers and our internal network
• Provides timely customer call back-up support.
• Researches local claims and provides documentation to corporate customer service.
• Creates, maintains, updates and/or utilizes customer and/or freight reports and information in computer database and/or company records.
• Prepares reports, maintains logs, completes and sends CCA’s and maintains departmental filing.
• Tracks all on-forwarded cargo to final destination via aircraft or truck.
• Coordinates truck movements with RFS
• Communicate with GCM & APAC on propriety list for breakdown and handling.
• Creates an environment that encourages team work by:
• Informing supervisor and/or director of customer service of unique or difficult situations;
• Providing ongoing support, assistance and information to customer service staff, and management;
  • Maintaining working relationships with employees in other pertinent departments, such as Ground Ops, and sales, to obtain and/or provide information.
  • Acts as a liaison between the customer and the internal teams (CRT, Sales, Ops, Flight Planning, RFS, ACE) to help determine the most accurate booking status
  • Handle all general inquires and booking questions. Over communicates with a customer on the status of their cargo/booking via email and phone

• High school degree or equivalent work experience.
• Adaptability in a fast-paced customer service environment.
• Demonstrates proficiency in MS Office (Excel, Word, Teams).
• Demonstrates proficiency with IATA process and procedures.
• Understands and uses company reports utilized by customer service.
• Applies interpersonal, communication, and telephone skills.
• Uses ability to track and coordinate multiple issues simultaneously.
• Applies decision-making skills.
• Applies conceptual and problem solving skills.
• Applies understanding of aircraft cargo loading capacities.
• Understands and adheres to company policies and procedures.
• Applies understanding of air cargo industry and competition.
• Three years airline customer service or cargo-related experience.
• Must be reliable, flexible and available to work varied hours, weekends and holidays.
• Computer-savvy with a working knowledge of cargo systems.
• Travel for this role is not required but may occur infrequently based on business need.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Support both Flight Crew and Ground Recruitment with scheduling interviews (heavy volume; in-person and/or virtually).
• Conducts resume review, phone screening, and interviewing as needed to support recruiting team.
• Coordinates on-site and remote interviews between candidates, recruiters and hiring managers across multiple locations, booking interview spaces, tracking hiring team participation, and communicating schedule details with candidates.
• Creates and maintains all personnel files electronically for expansion and attrition positions, this includes any other compliance documents received that must be accurately entered into an employee file.
• Assists with the input of I9 information into the I9 Tracker and E-Verify daily to ensure compliance with federal requirements
• Tracks Drug and Alcohol and Background Check results, escalate results as needed to maintain compliance with company policy, and ensure the information is provided to the TA Specialist.
• Input background check information for incoming employees ensuring accuracy and attention to detail of candidates current position.
• Welcomes candidates on-site and provide as-needed assistance throughout interview, ensuring a great candidate experience.
• Coordinates New Hire Orientations weekly and assists with ensuring remote hires successfully access and complete virtual New Hire Orientation course, if applicable.
• Facilitates the “First Day” for all new hires; ensures all are provided with security badges; escorts them to the orientation area and provides an introduction to begin the orientation process.
• Assist with miscellaneous projects related to on campus recruiting, employment branding, background checks, temporary hiring, and other Talent Acquisition items as needed.
• Prepare recruiting correspondence as assigned by recruiters.
• Provide assistance with preparing crew training presentations
• Extracting recruiting metrics and candidate data to support headcount/budget planning, forecasting hiring needs, measuring ROI on recruiting activities, and other reporting needs.
• Assist with registering and preparation of materials for career fairs and other diversity events.
• HR/TA with special projects as needed, such as continuous improvement process mapping, new system implementations, etc
• May assist with TA budget management, reconciling invoices and PO processing and ordering and shipping of office or job fair supplies across the US as needed.

• Bachelor’s Degree or equivalent experience.
• Minimum of 2 years’ relevant experience supporting HR or recruiting functions required.

Skills:

• Computer skills required (Microsoft Word, Excel, Access, and PowerPoint).
• Excellent documentation and written and communication skills.
• Demonstrated organizational and multitasking skills in a fast paced environment.
• Proven attention to detail and customer service skills.

Special requirements: 

• Domestic travel required.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Executes the AQP strategy for Atlas Air, this includes but is not limited to implementing and managing the administration of AQP for Flight Crew as delegated by the Senior Director, Flight Procedures, Training and Standards
• Develops the framework for the implementation and approval of AQP at Atlas Air for Flight Crew
• Serves as Atlas Air’s regulatory expert on 14 CFR Part 121 subpart Y, Advisory Circular 120-54 and other AQP regulatory guidance. Also serves as the Atlas Air liaison to the Federal Aviation Administration (FAA) Training and Simulation Group (AFS-280)
• Leverages AQP expertise to assist Atlas Air with the application of the AQP philosophy and practices to their training curricula. Advises AQP development team on best practices for design as related to the ability to receive FAA approval within AQP
• Interprets and analyzes regulatory, operational, and policy changes for impact on the training program and manages the coordination, approval, and implementation of any associated changes internally and externally
• Leads a team that executes all aspects of AQP in the development and maintenance of all flight training curricula for pilots and instructors, ensures compliance with FAA regulations, company policies and the Atlas Air Collective Bargaining Agreement (CBA)
• Manages the administration of the pilot qualification standards in coordination with Training and Standards management and assess and coordinates all changes for impact on the training program. Maintain AQP manuals and documentation to currency, relevance and accuracy
• Effectively collaborates with the FAA and participates in routine internal and external training program audits. Coordinates with Safety and Regulatory Compliance (SRC) in relation to training-related safety items
• Serves as a liaison to industry professionals when attending related meetings and conferences; collaborate and network to identify and incorporate industry best practices where applicable
• Maintains relationships with other airline counterparts for AQP benchmarking
• Direct budget responsibilities for all activities related to AQP. Forecast resources, headcount and travel needed for annual budget period in relation to strategic efforts and operational goals
• Supports development of a strategic roadmap resulting in greater alignment between initiatives and strategy
• Manages and develops direct reports through effective performance management and ongoing feedback, focusing on delegation for stretch assignments. Developing the team for capacity and growth, evaluating performance across the team and time management
• Performs other responsibilities as assigned by the Senior Director, Flight Procedures, Training and Standards

• Minimum 7 years’ experience in an Aviation training organization
• Bachelor’s Degree in Aviation Management or relevant field is required
• Minimum Five 5 years’ experience working in a technical aviation field
• Must have 2 years’ experience as a pilot, dispatcher, or flight attendant in complex aviation operations
• Proficiency in Microsoft Office Suite
• Must have thorough understanding of 14 CFR Part 121 Subparts N, O, P, and Y, Advisory Circular 120-54A and other AQP regulatory guidance
• Ability to handle confidential information with professionalism and diplomacy
• Ability to champion cross-departmental operational solutions
• Ability to manage multiple assignments, prioritize, be proactive and work in a high-stress environment
• Ability to work effectively with technical groups
• Ability to clearly articulate complicated technical procedures
• Self-starter with the ability to work with stringent deadlines

Special demands:

• Minimum 10% travel required
• Must be flexible and able to work various hours and weekends
• Must have no restrictions on domestic and international travel requirements

Skills:

• Exceptional communication skills (e.g., verbal, written, and listening), with the ability to communicate complex processes to internal and external stakeholders. Ability to prioritize and cope with shifting demands.
• Flexibility to adapt to a fast paced environment
• Demonstrated ability to think strategically and execute on agreed strategy
• Ability to work under pressure with minimal supervision
• Strong analytical, decision-making, and problem solving skills. Strong technical coaching skills
• Excellent technical writing skills. Attention to detail
• Experience with Smartsheet and Project Management

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Responsible for the developing and implementation of continuous improvement processes for calculating and collecting revenue for transit operations, included, but not limited to:
  • Detention fees.
  • Hazmat fees.
  • Regional station surcharge fees.
  • Any other additional accessorial fees reported by the vendors and stations.
• Instructing vendors on how to follow the process related to truck billing.
• Monitors procedures and services that will ensure all truck billing is accurate and paid in a timely manner.
• Responsible for maintaining, supporting, and improving the overall invoicing.
• Responsible for analyzing and reconciling billing processes using Descartes application.
• Act as the primary point of contact on the communication for billing questions from both Carriers and internal departments. Ensuring that each vendor account is fully balanced, and maintaining a good relationship with their teams to do so.
• Create and implement reports to show RFS functionality and efficiency as needed.

• Bachelor’s degree or equivalent work experience.
• 3-5 years of experience preferred.
• Cargo handling experience is a plus.

Skills: 

• Ability to understand and use Microsoft office software, specifically in data base, spreadsheets, and word processing.
• Excellent interpersonal skills with the ability to interact at all levels of the company.
• Ability to manage multiple activities and work with a strong sense of urgency.
• Demonstrate attention to detail.
• Highly organized individual with emphasis on accuracy and timeliness, who wants to learn and grow.
• Flexibility to work extended hours.
• Strong communication skills.
• Good initiative and ability to work independently.
• Excellent written, verbal and communication skills.
• Ability to participate with different groups on projects from concept to completion in a fast paced, time critical environment.
• Travel for this position is minimal, one to two times annually.

#GH19

#LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

#GH19

#LI-20

INTERNAL AUDIT

• Work with the Senior Director, Audit Manager or other supervisor to perform the following:
  • Lead the execution of all financial and operational global internal audit activities including the performance of risk assessments, scoping, planning, fieldwork, testing, administration of self-assessments, and reporting.
  • Supervise and assist in the development of Internal Audit staff.
  • Prepare a list of project-related audit issues and constructively discuss validation and a remediation plan with local management.
  • Provide a brief of all audit issues to local management for discussion during the closing meeting on the last day of fieldwork.
  • Prepare and share a draft of the audit report with local management for discussion and coordination of their action plans to address each issue.
  • Assist in the development and implementation of data analytical audit techniques.
• Keep IA Management informed of the status of audits in progress and any potential problems or significant audit findings as they arise.
• Assist the effort to maintain and update the comprehensive departmental policies and procedures manual that adheres to the requirements of the IIA’s Standards.
• Work with the Vice President and Senior Director to develop, sustain, and continuously enhance the brand and perceived value of IA within the Company.

SARBANES-OXLEY

• Perform activities related to Section 404 certification including risk assessment, control design and test of operating effectiveness.
• Execute the development and maintenance of appropriate testing strategies and plans to enable management to assess the operating effectiveness of key controls over financial reporting.
• Constructively work with management to identify areas for improvement, collectively agree upon and facilitate appropriate corrective actions and remediation while monitoring progress to ensure the timely remediating of significant deficiencies, material weaknesses or exceptions by the Company.
• Execute the administration of the Company’s SOX Section 404 control self-assessment program and various internal control and fraud risk management education efforts.

• Bachelor’s degree in Accounting, Internal Auditing, Finance or Risk Management.
• CPA or CIA certificate highly desirable; MBA a plus.
• Three+ years’ experience in corporate audit, accounting, public accounting or consulting.
• Strong proficiency in internal auditing principles and best practices.
• Sound track record of accomplishment.
• Excellent oral and written communication and presentation skills, strong capacity to think critically and utilize analytical skills to support findings and recommendations, ability to maintain composure under pressure while taking a proactive approach to problem-solving and the overall execution of job responsibilities are all essential qualities necessary to be successful in this positi
• Demonstrated knowledge and understanding of Sarbanes-Oxley requirements, particularly Section
• Demonstrated knowledge and understanding of IIA
• Demonstrated knowledge of COSO Integrated Frameworks for Internal Control and Enterprise Risk Managemen
• Ability to provide sound business judgment and strategic thinking to enable the Company to create and sustain a “best in class” internal control function and risk assurance environment.
• Ability to inspire a strong spirit of cooperation among the management team and internal audit staff while embracing the Department’s philosophy of continuous process improvement and disciplined process execution.
• Proficiency with MS PowerPoint to create executive-level presentations.
• Proficiency in MS Excel, Tableau or Python to develop data analytical audit techniques.
• Familiarity or proficiency with Robotic Processing Automation.
• Minimal travel may be required.
• Ability to work overtime as required.

#LI-20  #GH19   

Salary Range: $68,600 - $92,600

Financial offer within the stated range is contingent on the qualification of selected candidates.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Develop/maintain invoice account coding process for all invoices
• Perform monthly variance analysis in conjunction with departmental managers for the operating budget
• Research/code invoices
• Coordinate payments with Accounts Payable to maintain credit standing with vendors
• Calculate and organize prepayments for “short notice and “as needed” charters
• Prepare monthly fuel tax reports
• Develop/maintain system for billing back charges to customers
• Work closely with vendors to obtain and verify all invoice supporting documentation
• Recommend changes in operating procedures for cost containment
• Provide analytical support for departmental projects as required
• Develop and improve systems and procedures as needed
• General administrative duties as required

• Bachelors Degree in Business, Accounting, Finance, or related experience
• 3-5 years of related experience
• Accounting experience preferred

Skills:

• Strong computer skills with emphasis on Microsoft Office products (Excel specifically)
• Excellent written and oral communication skills required
• Strong customer service skills
• Ability to work effectively with others in a team environment
• Strong prioritization skills and the ability to perform multiple tasks
• Strong quantitative skills required

#LI-20  #GH19   #LI-Hybrid

Salary Range: $59,700 - $80,600

Financial offer within the stated range is contingent on the qualification of selected candidates.

#LI-20  #GH19

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Prioritize Systems Engineering actions for Aircraft Systems Engineers.
• Responsible for guiding and mentoring the activities of the Aircraft Systems Engineers in the Department to provide technical support for 747/767/737/777 Fleets.
• Responsible for guiding and mentoring the Liaison Engineering Support Team to supplement existing Systems Engineering AOG/24/7 technical support team.
• Provide budgetary data on projects and issues as directed.
• Responsible for effectively managing all Heavy Maintenance & Conversion MROs – Major/Minor Repair Documentation.
• Issue instructions and documents to economically support operations and return aircraft to service in a safe, airworthy, and timely manner.
• Guide and mentor the activities of Aircraft Systems Engineers providing technical support for the existing 747/767/737/777 Fleets.
• Participate in the Project Systems Team.
• Participate in the FAR/AD/NPRM compliance of the existing 747/767/737/777 Fleets.
• Manage the Aircraft Systems Engineers in the review, analysis and responses of Fleet team Idea Exchange (FIX) for existing 747/767/737/777 Fleets.
• Participate in Working Groups.
• Develop and/or obtain approved data, acceptable data, and Alternate Methods of Compliance (AMOCs) for repairs, alterations, and modifications.
• Update technical source documents as applicable to insure accuracy.
• Support integration of new and previously operated aircraft. Analysis and determination of Major Repairs, AD’s, STC’s and the follow on actions prior to Aircraft induction to the fleet.
• Liaise with manufacturers; maintenance representatives, repair & overhaul (MRO) facilities; outside engineering departments; regulatory personnel; and other outside agencies.
• Participate in industry working groups, industry steering committees, industry meetings, and conferences.
• Review work of consultant, contract, and MRO Systems Engineers.
• Evaluate Federal Aviation Regulations (FARs), Notices of Proposed Rulemaking (NPRMs), Airworthiness Directives (ADs), Service Bulletins (SBs), Service Letters (SLs), and other notifications of in-service issues.
• Develop product improvement modifications as dictated by Reliability indicators.
• Establish component repair and build specifications to enhance dispatch reliability in accordance with budgetary and regulatory requirements.
• Perform thorough analysis of various fleet technical issues as requested by internal customers and upper management.
• Perform analysis on emerging fleet technical issues / in-service reliability impact events as related to Engineering Orders and Maintenance Programs Tasks.
• Submit recommendations for continuous improvement with a focus on safety, reliability and cost control.
• Develop and refine standard analysis methods and processes that allow consistent outcomes and responsible recommendations to support company goals with regards to dispatch reliability and on time performance.
• Develop and refine standard analysis methods and processes for continuous improvement of aircraft component reliability.
• Stay current with industry best practices and regulatory guidance in regards to effective reliability programs and proactively propose and implement adjustments.
• Increase effectiveness – doing the right things
• Increase efficiency – doing the right things at the right time
• Reduce maintenance costs
• Achieve OTP Goals
• Increase availability
• Reduce maintenance check down time
• Increase Time Since Installed (TSI) average for components
• Work with original equipment manufacturers on emerging issues to help ensure safety and airworthiness, but also minimize the economic impact.
• Organize, develop and provide all necessary Systems Engineering documentation required to complete aircraft System modifications and repairs within the allocated time schedule and budget allowance.
• Provide technical support to Technical Operations, Ground Operations, Flight Operations, and other Atlas Air Worldwide Holdings personnel.
• Review maintenance programs, and initiate maintenance programs changes and changes to maintenance documents.
• Report on the status of projects and issues as directed.
• Performs other duties as assigned by the Senior Manager Aircraft Systems Engineering.

Major Job Accountabilities:

• Provide guidance and mentoring to a multi-discipline/multi-product Aircraft Systems engineering team.
• Guide the Aircraft Systems Engineers to continue along a Continuous Improvement path utilizing process improvement methods/tools/training.
• Work to standardize legacy processes and develop new breakthrough processes.
• Assist in the identification and removal of barriers to successful project completion.
• Manage key customers as required for technical support / issue management.
• Drive issues to closure efficiently with high customer satisfaction.
• Support introduction of new processes.
• Balance customer requirements with team requirements
• Distill and communicate technical concepts to the team and other stakeholders.
• Foster a constructive dialogue and argue for the right outcomes with data, conviction, and diplomacy.

• Bachelor’s Degree from a four-year college or university in an Engineering discipline or an equivalent combination of formal education, on-the-job training, and/or work experience.
• Minimum of 9 years in Aircraft Systems Engineering with Management of workforce experience.
• Strong technical skills and knowledge of Aircraft Systems and components design.
• Ability to interface with manufacturers and regulatory agencies.
• Demonstrated ability to deliver results in an airline environment.
• Proven experience building, managing and developing effective and innovative technical teams.
• Ability and passion to bring vision and innovation to the engineering function.
• Effective collaboration skills and strategy development with peers and senior leaders.
• Demonstrated ability to communicate and interact with leadership (minimum – up to 2 levels up)
• Strict adherence to meeting scheduling deadlines and holding individuals accountable to meet customer requirements.

 Other Abilities:

• Excellent interpersonal and communication skills, ability to communicate well in both oral and written reports.
• Takes initiative, Sense of Ownership, Passion, Positive attitude.
• Strong organization skills and collaborative management style.
• Very strong problem analysis and solution skills in dealing with complex technical issues.
• Financial analysis skills required. Clear understanding of financial systems
• Ability to evaluate risk and make timely decisions
• Microsoft Word, Excel, Powerpoint and familiarity with M&E systems and Document Management Systems.
• Strong technical skills and with extensive background in Systems and Management.
• Ability to identify safe, cost effective solutions.
• High degree of independent judgement and decision making concerning matters of significance to company.
• Ability to conduct business/technical briefings to internal and external representatives.
• Ability to interface with regulatory agencies and other departments in a collaborative manner.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Based on the experience level of the Auditor, they will be required to accomplish any or all of the following job duties. Findings will be recorded and conveyed for corrective action and follow-up as required.

Audits:

• Monitors special process inspections, such as RII, NDT, Engine Borescope, and AOG
• Ensure CFR requirements and Company policies are complied with by monitoring/auditing maintenance actions: with Airworthiness Directives, DDG MEL Items, ETOPS, Weight & Balance, Service Bulletins, Engineering Documents, Engineering Orders, Fleet Campaign Directives, Major Repairs &
• Participate with the development and training of new hire auditors.
• Auditors shall maintain records of audits and findings to document
• Review corrective actions of audit discrepancies to assure the root-cause is identified and that satisfactory corrective action and preventative actions are effective and accomplished in a timely
• Accomplish SRC airworthiness investigations as assigned and audits the results of
• Monitor and observe the Receiving Inspection process at stations, to ensure proper documentation for all purchased, repaired or borrowed parts, in accordance with Company policies, procedures, the CFR’s and the GMM.
• Ensures Contract Maintenance Providers, who perform work on aircraft, are in compliance with applicable
• Enforces safety regulations and practices and reviews procedures to ensure a safe, reliable
• Informs the Manager of Quality of any practices, procedures, and/or items considered to be of a serious nature that affect the airworthiness of aircraft, components, accessories, engines, and appliances
• Able to accomplish Company internal audits, follow-up audits, CASS Action Items, and special investigations as assigned by the Senior Manager of
• Performs additional duties as assigned by the Senior Manager of Quality, including, but not limited to, any job function listed under QA
• Enforces safety regulations and practices and reviews procedures to ensure a safe, reliable operation.
• Informs the Manager of Quality of any practices, procedures, and/or items considered to be of a serious nature that affect the airworthiness of aircraft, components, accessories, engines, and appliances operated.

 Organizational Relationship:

• Coordinates activities with: Technical Operations Departments.
• Able to accomplish Company internal audits, follow-up audits, CASS Action Items, and special investigations. assigned by the Manager of Quality.
• Performs additional duties as assigned by the Manager of Quality, including, but not limited to, any job function listed under QA Auditor.

• Four year college degree with an emphasis in Business or Aviation or relevant equivalent years’ experience or an A&P
• 3-5yrs extensive Boeing wide-body maintenance, Quality Control, Quality Assurance, and/or CASS experience
• Mechanic’s Certificate with Airframe and Powerplant (A&P) ratings preferred
• Must demonstrate solid writing and communication skills and must be proficient with Microsoft Word, Access, and
• Must be able to obtain a SIDA badge.
• Must have a valid passport
• LAX based position: Domestic and international travel is required up to two weeks per month depending on flight schedule.
• CVG based position: limited to no travel.

#LI-20

#GH19

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

#GH19

#LI-20

• Manages department workflows to ensure the quality and effectiveness of procedures used in Training Records
• Interfaces and facilitates across departments to ensure crew qualifications are current to perform assigned duties. Serves as a subject matter expert (SME) responsible for critical operational decisions as it pertains to Training Records.
• Ensures appropriate delegation of day-to-day office duties and responsibilities for the Training Records department
• Supervises annual audits and conducts periodic audits of crew training records (to include Check Airman and Instructor records) to ensure all required documentation is in the appropriate training folder and data is current and in compliance with Federal Aviation Regulations (FARs) and Flight Operations Training Manual (FOTM)
• Responsible for the audit and entry of dispatchers forms/records in AIMS computer system as required by FARs
• Provides leadership and management of employees, including scheduling, department coverage and work delegation, this includes but is not limited to approving paid time off requests and timesheet entries in time reporting system
• Coaches, mentors and develops Training Records team across all levels, including overseeing new employee onboarding and providing career development planning and opportunities. Monitors performance and takes action to correct any shortfalls
• Monitors and ensures compliance with required crew training or upcoming events
• Implements and administers departmental Standard Operating Procedures (SOPs) to enforce consistency and best practices within Training Records
• Partners with the Flight Ops and AIMS Administrator to enhance system functionality of the training module within the crew management software application in order to maintain compliance and increase efficiencies for current and future projects
• Oversees departmental training of current and new employees to ensure consistency in processes and department procedures
• Continuously monitors records and ensures flight crewmembers are notified of any discrepancies or omissions in their training file
• Oversees the notification of flight crewmembers documentation expirations to ensure currency is maintained
• Audits the inputs of pilot training records/certificates and pilot special airport training requirements in AIMS
• Collects and maintains all documents for permanent records and tracking upon completion of training program
• Maintains knowledge of applicable FARs, crewmember contracts, training manuals and Company policies and procedures.
• Performs other responsibilities as assigned by the Director Training Center Operations

• Minimum of 5 years of comprehensive airline training records or related experience
• Minimum of 5 years’ experience with Federal Aviation Regulations as they pertain to Crewmember Training Records and regulations
• High School Diploma required; Associates or Bachelor’s degree preferred.

Special demands:

• Holiday, evening and weekend shifts may be required

Skills:

• Strong leadership skills
• Proven communication abilities and administrative
• Accomplished in implementing, revising and maintaining a records system
• Ability to prioritize and delegate multiple duties and priorities on a daily basis; ability to function effectively under deadlines and maintain accuracy; able to keep up in a fast-paced work environment
• Proven self-starter and solution oriented
• Ability to Demonstrated leadership performance accomplishments in a planning and/or administration capacity is a plus.
• Must possess personal integrity
• Demonstrate analytical and problem-solving skills; high level of attention to detail; outstanding organizational skills

#GH19  #LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement