• Manage regulatory affairs with airport authorities to ensure full compliance and complete documentation for Polar Flights
• Comply with enhanced policies for Safety and Security by head office of Japan Civil Aviation Bureau (JCAB)
• Comply various type of regulatory reporting to meet JCAB’s requirements.
• Ensure company compliance with all filing matters. (Season, Month and Daily)
• Work closely with network team as a local representative when liaising on filings and applications.
• Work with vendor to set Tariff, Fuel Surcharge and other related charges if necessary.
• Collect market information for sales team.
• Analyze and report market volume information by using Cargo IS, JAFA and other sources to sales team.
• Analyze market yield trend and report to management to share insights for decision making
• Create revenue and tonnage report of each customers for sales team.
• Cross check the Allocation file and post flight of Cargo Booking Advice Sheet, in case of any open positions on flights, notice sales/customer service team to sell those sectors.
• Analyze reason of void position of every flight to enhance sales strategy with sales team.
• Communicate with other departments on on-going basis.
• Assist Japan’s Reservation & Customer Service Team & Sales Team when there is a need to support in customer service.
• Create seasonal PO network’s schedule both inbound and outbound.
• Work with vendor for data transmission matter.
• Take care of DHLE/Interline/Import customers like export customers, as they are also important customers within PO network
• Perform other duties as assigned by Senior Sales Manager.

• Bachelor’s Degree or equivalent relevant experience
• Minimum 3 years of experience in air cargo industry, with knowledge of logistics planning highly preferable
• Must possess strong analytical and administrative skills and have a demonstrated ability to handle situations independently
• Must be able to maintain absolute confidentiality and discretion.
• High degree in decision making skills and stress resistance.
• Ability to manage complex situations under time pressure.
• Strong analytical skills.
• Good communication skills.
• Self-motivated individual with strong sense of responsibility, mentality & broad-scope-view of company objectives.
• High proficiency in MS office software (Word, Excel, Outlook, Power point, etc.)
• Excellent spoken and written Japanese and English

• Executes the AQP strategy for Atlas Air, this includes but is not limited to implementing and managing the administration of AQP for Flight Crew as delegated by the Senior Director, Flight Procedures, Training and Standards
• Develops the framework for the implementation and approval of AQP at Atlas Air for Flight Crew
• Serves as Atlas Air’s regulatory expert on 14 CFR Part 121 subpart Y, Advisory Circular 120-54 and other AQP regulatory guidance. Also serves as the Atlas Air liaison to the Federal Aviation Administration (FAA) Training and Simulation Group (AFS-280)
• Leverages AQP expertise to assist Atlas Air with the application of the AQP philosophy and practices to their training curricula. Advises AQP development team on best practices for design as related to the ability to receive FAA approval within AQP
• Interprets and analyzes regulatory, operational, and policy changes for impact on the training program and manages the coordination, approval, and implementation of any associated changes internally and externally
• Leads a team that executes all aspects of AQP in the development and maintenance of all flight training curricula for pilots and instructors, ensures compliance with FAA regulations, company policies and the Atlas Air Collective Bargaining Agreement (CBA)
• Manages the administration of the pilot qualification standards in coordination with Training and Standards management and assess and coordinates all changes for impact on the training program. Maintain AQP manuals and documentation to currency, relevance and accuracy
• Effectively collaborates with the FAA and participates in routine internal and external training program audits. Coordinates with Safety and Regulatory Compliance (SRC) in relation to training-related safety items
• Serves as a liaison to industry professionals when attending related meetings and conferences; collaborate and network to identify and incorporate industry best practices where applicable
• Maintains relationships with other airline counterparts for AQP benchmarking
• Direct budget responsibilities for all activities related to AQP. Forecast resources, headcount and travel needed for annual budget period in relation to strategic efforts and operational goals
• Supports development of a strategic roadmap resulting in greater alignment between initiatives and strategy
• Manages and develops direct reports through effective performance management and ongoing feedback, focusing on delegation for stretch assignments. Developing the team for capacity and growth, evaluating performance across the team and time management
• Performs other responsibilities as assigned by the Senior Director, Flight Procedures, Training and Standards

• Minimum 7 years’ experience in an Aviation training organization
• Bachelor’s Degree in Aviation Management or relevant field is required
• Minimum Five 5 years’ experience working in a technical aviation field
• Must have 2 years’ experience as a pilot, dispatcher, or flight attendant in complex aviation operations
• Proficiency in Microsoft Office Suite
• Must have thorough understanding of 14 CFR Part 121 Subparts N, O, P, and Y, Advisory Circular 120-54A and other AQP regulatory guidance
• Ability to handle confidential information with professionalism and diplomacy
• Ability to champion cross-departmental operational solutions
• Ability to manage multiple assignments, prioritize, be proactive and work in a high-stress environment
• Ability to work effectively with technical groups
• Ability to clearly articulate complicated technical procedures
• Self-starter with the ability to work with stringent deadlines

Special demands:

• Minimum 10% travel required
• Must be flexible and able to work various hours and weekends
• Must have no restrictions on domestic and international travel requirements

Skills:

• Exceptional communication skills (e.g., verbal, written, and listening), with the ability to communicate complex processes to internal and external stakeholders. Ability to prioritize and cope with shifting demands.
• Flexibility to adapt to a fast paced environment
• Demonstrated ability to think strategically and execute on agreed strategy
• Ability to work under pressure with minimal supervision
• Strong analytical, decision-making, and problem solving skills. Strong technical coaching skills
• Excellent technical writing skills. Attention to detail
• Experience with Smartsheet and Project Management

#GH19  #LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Comply with all Company procedures as outlined in manuals, bulletins, and memos.
• Assist in managing, maintaining and revising, the Company’s FAA Approved Dangerous Goods “Will Carry” Program.
• Advise on Dangerous Goods and Regulated Cargo Training Programs for Ground Operations, Flight Operations and Maintenance personnel in accordance with federal and international regulations.
• Performs Dangerous Goods and Regulated Cargo Inspections (documentation, emergency procedures, training, facilities, and compliance) for the network, ground handlers and vendors.
• Recommends new/corrective measures to ensure full compliance with ICAO / IATA and DOT / FAA regulations.
• Review and approve/reject Dangerous Goods and Regulated Cargo shipments
• Prepare, submit, and renew country permissions and Audit customer’s records to ensure compliance with required country transport permits.
• Be participant in maintaining Dangerous Goods Emergency response and procedures for any in-flight or ground emergencies including Hot Line 24/7 coverage assignment.
• Develop and implement operational policies and procedures, and training manuals.
• Perform related training activities as needed.
• Interact with Federal (FAA, DOT) and International agencies (CAA, IATA, and ICAO) and International organizations in reference to the Dangerous Goods Transport and Regulations.
• Attend training seminars and regulatory conferences to ensure up-to-date compliance with aviation regulations
• Interacts on AMC operations for diplomatic clearances and exemptions.
• Other activities and special projects as directed by the Ground Operations Director or Vice-President.
• In the absence of the Departmental Manager, the Specialist may take the designation of his/her duties.

• Associate’s Degree or minimum 3 years’ experience in the airline industry, preferably with dangerous goods regulations and/or regulated cargo.
• Thorough knowledge of domestic and international air dangerous goods regulations and regulated cargo programs.
• Proactive in anticipating problems and initiate actions to resolve issues in regarding to training matters.
• Strong Computer skills with emphasis on Microsoft Office (PowerPoint, Excel and Word specifically), Adobe Acrobat and Photoshop.
• Weight and Balance certified and qualified, but does not perform weight and balance.
• Dangerous Goods / Temperature Control certified and qualified.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Troubleshoot technical discrepancies and execute repair of company aircraft
• Accomplish aircraft inspections per company procedures
• Proficient in use of electronic test equipment, voltage or amperage measuring, recording devices and navigation troubleshooting equipment
• Ability to read and interpret blueprints, drawings, schematics and technical orders
• Inspect and assist in maintenance of company equipment and tooling
• Work as a member of a team that will interface with contract maintenance personnel
• Follow safety measures, good shop practices and cleanliness standards
• Communicate discrepancies to Maintenance Control department found during inspections and follow directions to troubleshoot and repair faulty conditions
• Ensure that all aircraft documentation is completed accurately per company and FAA procedures prior to aircraft departure
• Providing guidance to mechanics on advanced tasks
• Organize daily tasks and coordinate inspections/repair of aircraft
• Coordinate materials and tooling requirements for projected work for entire shift 
• Perform Manual and Aircraft parts inventories as required
• Assist other company departments to ensure on-time departure of company aircraft
• Additional duties assigned

• High School Diploma or equivalent
• Minimum 7+ years of transport category aircraft maintenance experience (Boeing series aircraft – preferred) 737,777 747-400, 747-800 Gen Fam with RII authorization
• Unrestricted engine run qualifications on 737, 777 and 747 aircraft
• Formal training on advanced systems/avionics on 737, 777, 747 aircraft

Qualifications continued:

• Must possess valid passport and be able to travel for AOG recovery and special projects regularly
• Bore scope qualified on CFM, Pratt Whitney or GE-90 engines
• Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate

Skills:

• Must be able to read, write, fluently speak and understand the English language
• Strong analytical, interpersonal, verbal and written communication skills
• Working knowledge of Microsoft software and in use of digital manuals
• Strong work ethic and organizational skills
• Must be able to work in variable weather conditions
• Ability to lift parts and equipment
• Able to work rotating schedules to include weekends, nights and holidays

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Perform control reviews that include processes related to: system development standards, operating procedures, system access security and control, program change management, backup, and system maintenance
• Constructively work with management to: identify areas for improvement, collectively agree upon appropriate corrective actions, facilitate remediation efforts, and monitor progress to ensure that the Company is timely addressing and remediating significant deficiencies and/or material weaknesses and that jeopardize the achievement of its objectives
• Work with business units to assist in documenting both existing and newly created policies and procedures using established Company standards
• Assist in the development and maintenance of appropriate testing strategies and test plans to enable management to assess the operating effectiveness of the system
• Interact with all levels of management and business units to communicate issues, new projects and related CMS and other systems matters
• Work closely with the Commercial team to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
• Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources
• Develop and maintain reports and dashboards by acquiring data from primary and secondary sources. Build scripts that will make our data evaluation process more flexible or scalable across data sets

• CMS experience (Cargo Ops & Res System)
• This individual must have the ability to understand and use technology to solve difficult complex system issues (Computer literate and technically oriented)
• Strong SQL or Excel skills with the ability to learn other analytic tools
• Proven analytic skills, including mining, evaluation, analysis, and visualization
• Experience with data visualization tools like Tableau, Excel etc.
• 3+ years of experience as a systems/ data analyst
• Demonstrated high level of attention to detail
• Working knowledge of system troubleshooting
• Excellent oral and written communication and presentation skills, strong analytical skills, ability to maintain composure under pressure, and a proactive approach to problem-solving and the overall execution of job responsibilities are all essential qualities necessary to be successful in this position
• Familiarity with air cargo process and IATA standard cargo messaging
• After hours + weekend coverage required. Ability to travel approximately 10%-20%
• Strong knowledge of Microsoft Office (Excel, Word, PowerPoint)

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Comply with all Company Procedures, as outlined in manuals, bulletins, and memos.
• Perform job duties in a timely and efficient manner.
• Follow Company, local and government safety and security policies and procedures.
• Communicate with Station Manager and HDQ Global Control Center on any issues or irregularities that affect the operation.
• Work to ensure all customers, vendors, and government authorities are aware of the Atlas and Polar arrival and departure times at your station.
• Ensure that all required equipment and personnel are in their proper position prior to aircraft arrival and departure at the assigned parking location.
• Coordinate with customers to ensure proper and timely load planning.
• Ensure that all required preload checks are accomplished in order to ensure cargo, ULD integrity and compliance.
• Coordinate and supervise all cargo- related functions associated with handling the flight, which includes inspection of ULD’s, checking the weights randomly or on site inspection of pallets being weighed prior to being loaded onto Atlas Air or Polar Air Cargo aircraft.
• Conduct a thorough HAZMAT check of all outbound cargo.
• Check Accuracy of NOTOC, create NOTOC if necessary.
• Ensure that the departing crew receives NOTOC in a timely manor so that crewmembers may conduct their inspection.
• Compute Weight and Balance.
• Receive and reproduce flight plans, weather, NOTAM/INTAMS and any other documents sent to the flight crews from Dispatch to operate their flight.
• Send and receive aircraft movement and load messages to and from up line and down line stations via SITA, e-Mail, fax or any other means required to notify all concerned.
• Alert crews for flights and arrange ground transportation for crew between aircraft, operations, and hotels as required.
• Arrange and order catering for flights adhering to proper catering procedures and levels per Atlas Air and Polar Air Cargo catering standards as provided in the published manuals.
• Supervise aircraft and loading crews.
• Ensure that the station-marshalling plan is followed by vendors and ground handlers, as required.
• Replace and/or revises aircraft manuals and Jeppesens, as required.
• Conduct FOD and Safety audits as required.
• Identify potential problems as they develop and works with the Station Manager, and Customer to reach resolutions.
• Ensure that all required Atlas or Polar reports are completed and given distributed.
• Follow all required safety and security procedures as dictated by the Ground Security Coordinator (GSC) and the TSA.

• Background in the airline industry or aviation preferred
• Previous experience in areas of duty and cargo/passenger service operations preferred
• Required to successfully pass company initial and annual recurrent training in areas of Loadplanning, Weight & Balance, and aircraft handling

 Special Demands:

• Must have a valid driver’s license
• Shift work and weekend coverage may be required

 Skills:

• Demonstrated ability to train vendors and handlers to ensure proper handling of Atlas Air/Polar Air Cargo aircraft
• Computer literacy, the ability to not only run basic e-mail and word processing programs, but is able to learn and operate proficiently company and industry programs. Some examples are as follows:

• • SITA
  • AIMs
  • Cargo Spot

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Supervises Technical Representative(s), and/or Line Maintenance Supervisor(s) as assigned.
• Coordinates personnel schedules to provide adequate manpower coverage as needed to support of aircraft maintenance operations.
• Ensures the safe and efficient maintenance of company aircraft within their station / geographic area, in accordance with company policies, procedures and regulatory requirements.
• Responsible for managing, coordinating and providing oversight for contract line maintenance in their station / geographic area as assigned.
• Ensures personnel under his/ her supervision are trained and qualified in accordance with GMM policies and procedures.
• Monitors the training, qualifications and level of proficiency for maintenance personnel at assigned station(s) / geographic area.
• Monitors Flight Schedules and fleet status to ensure best use of resources, ground time and aircraft routing.
• Coordinates line maintenance requirements with MCC, Workload Planning, Materials, Quality Control, and A/C Planning Departments.
• Maintains surveillance of line maintenance activity at assigned station(s) / geographic area.
• Provides resources and technical support as necessary in cases of major mechanical problems or AOG situations.
• Improve efficiency and reliability by identifying recurring problems and recommending changes in procedures.
• Responsible for coordinating the timely repair of deferred maintenance items on aircraft transiting assigned station(s) and/or geographic area.
• Ensures shift turnover and work interruption procedures are followed to ensure incomplete maintenance work is completed before an aircraft is returned to service.
• Responsible for ensuring timely return of correct and accurate aircraft maintenance log pages to MCC.
• Coordinates with MCC for maintenance and aircraft status information.
• Monitors mechanical problems, Aircraft and Powerplant performance. Repeat Item and Oil Watch Programs.
• Formulates corrective action plans for mechanical problems and deferred maintenance items in coordination with MCC.
• Maintains communication with Regional Manager to ensure cost effective application.
• Maintains liaison with Ground Operations and Flight Operations to ensure safe and dependable operations.
• Enforces safety procedures and practices outlined in company manuals and industry standards.
• Performs duties and responsibilities at field locations away from home base as assigned.
• Flies on company aircraft as assigned to support aircraft operations around the world.
• Performs self-audits of station(s) / geographic area as needed.
• Performs additional duties as assigned.

• Bachelor degree in a technical discipline is preferred.
• 10 years of aircraft maintenance experience is required.
• Must hold a current and valid FAA Mechanic Certificate with Airframe and Powerplant ratings.
• Must maintain Atlas Air qualifications and authorizations for Airworthiness Release and ETOPS.
• Experience on 747/767 aircraft or equivalent wide-body aircraft preferred.
• Previous supervisory experience.

Special Demand:

• Extensive travel both domestically and internationally will be required. Valid passport is a requirement.
• Ability to work variable hours including holiday and weekends on a 20 days on / 10 days off rotation

Skills:

• Working knowledge of all aspects of aircraft maintenance to include mechanical, structural, and avionics systems
• Strong verbal and written communication skills
• Strong analytical skills
• Proficient with Microsoft Office Suite

#GH19

#LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Responsible for coordination of expansion and oversight within North America for cargo related ACMI, CMI and Charter operations.
• Responsible for maintaining, supporting and improving the overall regional station operation to support all business units of the company.
• Responsible for compliance of all safety regulations and requirements pertaining to the station, aircraft, facilities, equipment and personnel.
• Ensures all employees and vendors are aware of corporate goals and expectations.
• Interacts with all customers and vendors to ensure proper training in company requirements and procedures.
• Monitors all regional contracts to ensure all vendors are complying with all contract provisions and service level agreements.
• Meets with customers and vendors on a regular basis to discuss potential problem areas and the entire scope of the company. Resolves issues arising from vendors, crews, hotels, catering, maintenance, fuelers, ground handlers, or customers.
• Monitors and evaluates work performance of all company employees assigned to the station and provides constructive feedback through structured meetings and SMART goals
• Interfaces with local airport authorities and internal Ground Ops teams to ensure company compliance with all local policies.
• Highly proficient in keeping costs of station operations at a minimum, seeks ways to drive efficiency and e-initiatives to streamline processes and reduce handling
• Complete a monthly assessment of port and supplier performance and identify service trends that can impact the operation and brand
• Work with the Director Station Operations to analyze and generate regional reports related to supplier performance and service trends
• Drive improvement to meet or exceed set service targets and service levels
• Work with assigned station clusters to drive port performance and raise service awareness
• Identify potential risks related to service levels, non-conformance and compliance matters
• Actively support investigations into safety and service irregularities and incidents
• Serve as a regional process improvement specialist to drive efficiency and quality
• Support individual clustered ports with operational needs as directed by the Director Station Operations
• Maintain good communication with the Director Station Operations related to port visits, service items and regional services
• Provide support to the various internal departments as needed
• Work on complex projects as needed and directed by the Director Station Operations
• Support the launch of new stations, customers or products
• Anticipate and identify future service and manpower needs, standardise and implement procedures, recommend and conduct training of cargo team members and suppliers
• Maintain Standard Operating Procedures and training records for the port and suppliers
• Perform additional duties assigned by Director of Station Operations, Americas

• 4 year college degree or equivalent relevant experience required  
• Experience in all group aircraft types and cargo operations.
• Experienced and knowledgeable in all phases of cargo operations including ACMI, Scheduled Service and Charter operations, commercial and military.
• Experience and knowledge with Customs transmissions, EDI messaging and functionality.
• Minimum 8 years of extensive airline operational experience serving in a regional capacity or large volume operation
• Minimum of 5 years of management experience
• Able to perform all aspects of Ground and Cargo Operations including Loadmaster, handling hazardous materials, de-icing, fueling, catering, security, etc.
• Ability to organize and perform multiple assignments in a high stress environment.
• Ability to interact, communicate and maintain customer relationships.
• Skilled problem solver with leadership qualities.
• Excellent communication and decision making skills.
• College degree preferred or equivalent experience.
• Strong administrative and computer skills, must demonstrate proficiency in Microsoft Office programs (Word, Excel, PowerPoint)and internal software.
• Strong written communication skills.

Special Demands:

• Must be able to travel

Skills:

• Ability to organize and perform multiple assignments in a high stress environment.
• Ability to interact, communicate and maintain relationships with clients, vendors, customers in all levels of management.
• Proven ability to lead and manage the activities of a diverse and large work force.
• Skilled problem solver with superior leadership qualities.
• Possess excellent communication, management, and decision making skills.

Salary Range: $106,200- $143,400

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Troubleshoot technical discrepancies and execute repair of company aircraft
• Accomplish aircraft inspections per company procedures
• Proficient in use of electronic test equipment, voltage or amperage measuring, recording devices and navigation troubleshooting equipment
• Ability to read and interpret blueprints, drawings, schematics and technical orders
• Inspect and assist in maintenance of company equipment and tooling
• Work as a member of a team that will interface with contract maintenance personnel
• Follow safety measures, good shop practices and cleanliness standards
• Communicate discrepancies to Maintenance Control department found during inspections and follow directions to troubleshoot and repair faulty conditions
• Ensure that all aircraft documentation is completed accurately per company and FAA procedures prior to aircraft departure
• Provides guidance to entry level mechanics on basic tasks
• Organize daily tasks and coordinate inspections/repair of aircraft 
• Perform Manual and Aircraft parts inventories as required
• Assist other company departments to ensure on-time departure of company aircraft
• Additional duties assigned

• High School Diploma or equivalent
• Minimum 1-5 years of transport category aircraft maintenance experience (Boeing series aircraft – Preferred) 737 or 777 Gen Fam with RII authorization
• Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
• Must be able to read, write, fluently speak and understand the English language
• Strong analytical, interpersonal, verbal and written communication skills
• Working knowledge of Microsoft software and in use of digital manuals
• Strong work ethic and organizational skills
• Must be able to work in variable weather conditions
• Ability to lift parts and equipment
• Able to work rotating schedules to include weekends, nights and holidays
• Must possess valid passport and be able to travel occasionally for AOG recovery and special projects

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Oversee and manage the technical records audits of all On- wing engine records for completeness, accuracy, and compliance, to include surveillance of On-wing task performance.
• Serves as the primary Liaison between this department and Powerplant Engineering, involving engine and APU records issues.
• Responsible for recording the accomplishment and tracking of engines / APUs for the following documentation - Airworthiness Directives (ADs), Service Bulletins (SB), Modifications shop status, and Life Limited Parts (LLPs)
• Compile and present on-wing data to applicable departments upon request of ADs, LLP’s status, Back to Birth (BTB) records, and all applicable shop visits reports and documents.
• Assist the Off-wing Powerplant Records Support manager and collaborate with internal departments to obtain necessary data for purchases, sales, leases, lease returns, and shop visits.
• Assist the Off-wing Powerplant Records Support manager in completing engine maintenance record reviews and determining phase-in/out requirements for acquired engines and APUs.  When requested, audit and verify powerplant compliance status for any potential sale, purchase, or lease activities.  Ensures all phase-in requirements are correctly accounted for on all newly acquired Powerplant Records and lease returns or sales. 
• Manages, performs, and tracks engines and APUs removal and installation in TRAX and other required internal tracking reports.
• Assist the Off-wing Powerplant Records Support manager to prepares engines and APUs induction paperwork, including generating the required Repair Order (RO) in TRAX and NIS letters.
• Responsible that all engines and APUs are received correctly during the receiving inspection procedure accomplished in TRAX.
• Must ensure the Commerical / Back to Birth powerplant records are appropriately archived and tracked for engines and APUs.
• Managing the inquiries and requests for information from both internal (Engineering, Maintenance Planning, and Programs) and external parties (Engine Owners / Lessors, Regulatory Agencies) are performed promptly.
• Assist the Off-wing Powerplant Records Support manager in training staff who require access or are responsible for maintaining powerplant records procedures and functions.

• Minimum eight years experience in administration and implementation of powerplant records with an A&P license preferred.
• A bachelor’s degree (4-year degree) or higher education with an emphasis in business or aviation preferred.
• Ability to handle multiple duties/priorities daily; ability to function effectively under deadlines and still maintain accuracy; ability to keep up in a fast-paced work environment.
• Advanced understanding of AirVault, TRAX, AIMS functionality, and management.
• Computer literate, knowledge of Microsoft Office software programs.
• This position requires the employee to travel to the location of the asset and records to complete the necessary tasks.
• Demonstrate analytical and problem-solving skills; excellent attention to detail; outstanding organizational skills.
• Ability to work independently and lead the department team members; self-motivated; Can Do’ attitude.
• Must be able to speak, read, write, and understand English#GH19  #LI-20

#GH19  #LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Communicate and liaise with internal departments and external vendors or community partners through project delivery
• Research on the aviation industry law and regulation update on carbon emission or reporting standards
• Brainstorm with employees at all levels of the company to gather ideas on environmentally and socially responsible initiatives
• Promote Environmental awareness
• Support the team in implementing sustainability projects through data collection and analysis to meet the company’s target
• Active role in researching and writing internal communications on sustainability updates and education, including but not limited to quarterly emails and newsletters, event promotional emails to employees etc
• Coordinate internal CSR community regular meetings, including arranging meeting schedules, preparing agenda, drop minutes, and any relevant follow-up actions
• More tasks will be assigned as the project progresses

• University fresh graduate are welcomed
• Passionate in sustainability and climate change
• Excellent written and verbal communication skills
• Proficient in Microsoft PowerPoint and Excel
• Energetic and creative personality
• Flexibility to work in a fast-paced environment
• Responsible, reliable, and must work well alone and with others
• Must be able to maintain absolute confidentiality and discretion

#LI-SL1

• Perform all aspects of ground operations including loadmaster, hazardous materials, deicing, fueling, catering, security, etc.
• Monitor our customers and vendors for compliance with Atlas procedures for all ground operations functions.
• Perform quality control audits of flight folders to ensure compliance.
• Keep management informed of any operational issues that may affect/impact operational performance.
• Ensure our customers/vendors and employees are current with all operating requirements and focus items affecting ground operations.
• Responsible to ensure reliability, performance and safety goals for our customers, vendors and employees are achieved.
• Monitor ramp activities and performance to ensure safe and timely aircraft handling.
• Collaboratively develop action plans with those performing below established goal to improve performance.
• Actively work with all other departments to continuously improve the service to our customers and control costs.
• Perform additional duties assigned by Station Manager

• High School diploma or equivalent
• Minimum 4 years of aviation experience
• Previous supervisory experience preferred.
• Must be qualified in all areas of ground and 767/747 Cargo operations.

Skills

• Demonstrated ability to work in a team-based environment.
• Excellent communication and leadership skills.
• Willingness to work varied hours and holidays.
• Ability to meet the demands of varied responsibilities and deadlines.
• Outstanding customer service skills.
• Computer skills working with Microsoft Office or comparable software.
• Applicants are required to successfully pass company initial and annual recurrent training in areas of load planning, Weight & Balance, and aircraft handling

• Bridge between Ground Operations and Sales and Customer Service by physically present in the warehouse to maintain, support and improve the overall warehouse processes
• Identify, rectify and follow up on immediate problems by efficient communications with Customer Service, Sales, Ground Operations and any external parties in real time for any discrepancy or abnormalities that can impact a customer
• Facilitate Ground Operations Acceptance process, freight allocation and pallet build-up to ensure any necessary paperwork or issues are resolved quickly and effectively
• Ensure all IRR, Discrepancies and OS&D’s are properly actioned in the appropriate system(s) and documented where required
• When possible, avert and/or diffuse potential problems with irregular cargo
• Daily monitor and preparation of backlog, on-hand and tracing management reports across multiple warehouses and systems
• Keep the team informed of any changes and ensure any displaced shipments are rescheduled
• Work with operations to keep track and monitor movement of on hand shipments and differed cargo
• Work with Sales team to help prioritize and keep high visibility/revenue shipments on schedule
• Generate weekly report for all flight results from previous week with detailed information regarding any IRR
• Maintain a log with detailed information of all operational issues
• Complete and/or maintains reports, messages, files logs and forms
• Shift work covering weekends and midnights are required, subject to flight schedule
• Performs other duties as assigned

• High school or above academic qualifications
• A minimum of two years of airline customer service or cargo-related experience, with understanding on air cargo industry and competition, and aircraft cargo loading capacities would be highly preferable
• Demonstrate proficiency in MS Office (Excel, Word, Teams)
• Demonstrate proficiency with IATA process and procedures
• Understands and use company reports utilized by customer service, and adaptive to new innovative projects and platforms
• Good interpersonal, communication and telephone skills with the ability to multitask and prioritize tasks on hand
• Good problem solving skills and decision-making skills
• Understand and adhere to company policies and procedures
• Must be reliable, flexible and available to work varied hours, weekends and holidays
• Ability to obtain an airport Security Identification Display Area (SIDA) badge required.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

#GH19

#LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Comply with all Company Procedures, as outlined in manuals, bulletins, and memos.
• Follow Company, local and government safety and security policies and procedures.
• Communicate with Station Manager and HDQ Global Control Center on any issues or irregularities that affect the operation.
• Work to ensure all customers, vendors, and government authorities are aware of the Atlas and Polar arrival and departure times at your station.
• Ensure that all required equipment and personnel are in their proper position prior to aircraft arrival and departure at the assigned parking location.
• Coordinate with customers to ensure proper and timely load planning.
• Ensure that all required preload checks are accomplished in order to ensure cargo, ULD integrity and compliance.
• Coordinate and supervise all cargo- related functions associated with handling the flight, which includes inspection of ULD’s, checking the weights randomly or onsite inspection of pallets being weighed prior to being loaded onto Atlas Air or Polar Air Cargo aircraft.
• Conduct a thorough HAZMAT check of all outbound cargo.
• Check Accuracy of NOTOC, create if necessary.
• Ensure that the departing crew receives NOTOC in a timely manner so that crewmembers may conduct their inspection.
• Compute Weight and Balance.
• Receive and reproduce flight plans, weather, NOTAM/INTAMS and any other documents sent to the flight crews from Dispatch to operate their flight.
• Send and receive aircraft movement and load messages to and from up line and down line stations via SITA, e-Mail, fax or any other means required to notify all concerned.
• Alert crews for flights and arrange ground transportation for crew between aircraft, operations, and hotels as required.
• Arrange and order catering for flights adhering to proper catering procedures and levels per Atlas Air and Polar Air Cargo catering standards as provided in the published manuals.
• Supervise aircraft and loading crews.
• Ensure that the station-marshalling plan is followed, as required.
• Replace and/or revises aircraft manuals and Jeppesens, as required.
• Conduct FOD and Safety audits as required.
• Identify potential problems as they develop and works with the Station Manager, and Customer to reach resolutions.
• Ensure that all required Atlas or Polar reports are completed and given distributed.
• Follow all required safety and security procedures as dictated by the Ground Security Coordinator (GSC) and the TSA.

• Bachelor Degree or above (or equivalent work experience)
• Minimum of 1 year of work experience in aviation industry, preferably in ground operations
• Fluent written and spoken English and Japanese
• Computer literacy, the ability to not only run basic e-mail and word processing programs, but is able to learn and operate proficiently company and industry programs, including SITA, AIMs and Cargo Spot, etc.,
• Demonstrate an ability to teach technical systems and skills to vendors and handlers to ensure proper handling of Atlas Air/Polar Air Cargo aircraft
• Perform job duties in a timely and efficient manner.
• Have the ability to work independently
• Applicants are required to successfully pass company Initial and annual recurrent training in areas of Load planning, Weight & Balance, and aircraft handling

#LI-SL1

• Arrange ground transportation and hotel accommodations for crewmembers and designated department.
• Maintaining and improving customer relations for defined customers - Crew.
• Ensure usage of primary contracted hotels and ground transportation vendors. Optimization of correct ground transportation vendors within the region.
• Run crew accommodation reports, input data in HOTAC for hotel bookings as well as coordinate with hotels on new bookings, adjustment and cancellations.
• Conduct reconfirmation process through various systems in collaboration with the ground vendors to ensure accurate estimated time of arrival (ETA) and estimated time of departure (ETD).
• Research alternate acceptable properties, make booking, change pattern to reflect new hotel and advise crewmembers as situations arise.
• Implement corrective action as necessary if ground transportation fails to show.
• Proactive maintenance of ground database. See what cities we are flying to, make sure ground database is updated along with agent tab in hotel database (infrequent stations).
• Communicate confirmation to all crew the ground transportation information; vendor, cell number, driver name, etc.
• Draw logical conclusions and act quickly to resolve problems while maintaining a professional demeanor. Escalate all issues to Lead Travel Coordinator.
• Understand and abide by all rules relating to legal rest periods for crewmembers as stated in the Collective Bargaining Agreement, FCPM and other relative contracts.
• Maintain AIMS with ground transportation details.
• Ability to work with minimal supervision as well as work in a team environment.
• Able to work in a high call volume environment.
• Implement process of keeping ground transportation vendor up to date with flight delays/arrivals.
• Implement process of keeping hotels up to date with flight delays/arrivals.
• Maintaining, building up, and improving customer (crew) hotel database.
• Validate hotel shuttle or transportation vendor information and advise crew force details.
• Developing and/or maintain innovative continuous process improvements within the scope of capacity.
• Providing quality input for the development and maintenance of ground data.
• Additional tasks as required.
• Work closely with Ground Ops to identify vendors for infrequent locations.
• Work closely with various departments to help ensure operational reliability and effective execution.
• Assist vendors with automated reports to streamline inquiries.
• Provide assistance as needed with Ground transportation and/or Hotel bookings.

• At least one-year customer service experience.
• Reservations experience - airline, hotel or travel agency experience a plus.
• Experience in Global Distribution Systems (AMEDIUS/APPOLLO/SABRE) is a plus
• International ticket booking experience is a plus.
• Proficient in Microsoft Office Suite
• Ability to work under stress and prioritize workload while handling multiple tasks.
• Must have an understanding of airline contracts.
• Possess good organizational skills.
• Excellent customer service and interpersonal skills.
• Comfortable with 24-hour operations environment.
• Concept for problem solving.
• Excellent communication skills; written and verbal.
• Self-initiative, motivated and ability to handle stress.
• Ability to work both independently and on a team.
• High capacity to adapt.
• Organized approach to work and ability to work under time/target pressure.
• Quality conscious, attention to detail and supportive of a preventative culture.

#GH19  #LI-20

Salary Range: $38,730- $52,250

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Responsible for conducting training for flight crewmembers in accordance with the Flight Operations Training Manual (FOTM) as directed by the respective Fleet Captain.
• Provide fixed base instruction, full motion flight simulation instruction, and/or classroom instruction, as directed by the Fleet Captain for flight crewmembers initial, recurrent, upgrade and/or differences training in ground school, fixed based and/or full flight simulators.
• Completes appropriate flight crewmember training records and other flight training documentation in a timely manner and directs to the appropriate filing source.
• Proactively ensures training environment and equipment are set-up and running in preparation for instruction (i.e. presentation media is operating correctly and required reference materials and distributed materials are available).
• Ensure technical accuracy of departmental and training manuals, including aircraft systems manuals, flight handbooks, performance manuals, checklists, flight operations manuals and operations specifications.
• Contribute to the development of training programs, visual aids and other training materials for classroom presentation and individual review.
• Communicates issues of concern, or exceptional achievement, regarding crewmember performance to the respective Fleet Captain in a timely manner
• Maintains a high level of professionalism and motivation personally, and instills that motivation in the crewmembers
• Maintains a high level of knowledge and understanding in Company Procedures and Policies.
• Additional functions to support crewmember training may also be assigned.

• FAA Air Transport Pilot Certificate required
• Prior Airline experience preferred
• Excellent teaching skills required
• Excellent written and oral communication skills required
• Strong organizational skills expected
• Excellent computer operation knowledge and skills expected
• High energy individual with multi-tasking skills.
• Demonstrated leadership skills.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Oversee and manage the technical records audits of all On- wing engine records for completeness, accuracy, and compliance, to include surveillance of On-wing task performance.
• Serves as the primary Liaison between this department and Powerplant Engineering, involving engine and APU records issues.
• Responsible for recording the accomplishment and tracking of engines / APUs for the following documentation - Airworthiness Directives (ADs), Service Bulletins (SB), Modifications shop status, and Life Limited Parts (LLPs)
• Compile and present on-wing data to applicable departments upon request of ADs, LLP’s status, Back to Birth (BTB) records, and all applicable shop visits reports and documents.
• Assist the Off-wing Powerplant Records Support manager and collaborate with internal departments to obtain necessary data for purchases, sales, leases, lease returns, and shop visits.
• Assist the Off-wing Powerplant Records Support manager in completing engine maintenance record reviews and determining phase-in/out requirements for acquired engines and APUs.  When requested, audit and verify powerplant compliance status for any potential sale, purchase, or lease activities.  Ensures all phase-in requirements are correctly accounted for on all newly acquired Powerplant Records and lease returns or sales. 
• Manages, performs, and tracks engines and APUs removal and installation in TRAX and other required internal tracking reports.
• Assist the Off-wing Powerplant Records Support manager to prepares engines and APUs induction paperwork, including generating the required Repair Order (RO) in TRAX and NIS letters.
• Responsible that all engines and APUs are received correctly during the receiving inspection procedure accomplished in TRAX.
• Must ensure the Commerical / Back to Birth powerplant records are appropriately archived and tracked for engines and APUs.
• Managing the inquiries and requests for information from both internal (Engineering, Maintenance Planning, and Programs) and external parties (Engine Owners / Lessors, Regulatory Agencies) are performed promptly.
• Assist the Off-wing Powerplant Records Support manager in training staff who require access or are responsible for maintaining powerplant records procedures and functions.

• Minimum eight years experience in administration and implementation of powerplant records with an A&P license preferred.
• A bachelor’s degree (4-year degree) or higher education with an emphasis in business or aviation preferred.
• Ability to handle multiple duties/priorities daily; ability to function effectively under deadlines and still maintain accuracy; ability to keep up in a fast-paced work environment.
• Advanced understanding of AirVault, TRAX, AIMS functionality, and management.
• Computer literate, knowledge of Microsoft Office software programs.
• This position requires the employee to travel to the location of the asset and records to complete the necessary tasks.
• Demonstrate analytical and problem-solving skills; excellent attention to detail; outstanding organizational skills.
• Ability to work independently and lead the department team members; self-motivated; Can Do’ attitude.
• Must be able to speak, read, write, and understand English#GH19  #LI-20

#GH19  #LI-20 #LI20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Data entering of aircraft maintenance data i.e. general inspections of the interior and the aircraft hull for evidence of damage, deformation, corrosion, missing parts for the engine, and function checks data into the Atlas computer systems after completion of inspection.
• Assist to improve APAC regional Line Maintenance operations by providing assistance to complete dashboard, reports and analytics for business monitoring and service delivery.
• Assist in various kinds of aircraft maintenance analysis.
• Ensures data from aircraft log pages is entered into TRAX system in a timely manner. Entries MUST be concise, and correct.
• Complete IDMR entries if required for line maintenance planning items.
• Ensures all required parts tags, and information are entered into TRAX.
• Assist Line Maintenance Managers with schedule publications via email using information from GlobalNet/AIMS.
• Responsible for timely return of correct and accurate aircraft maintenance log pages to HDQ.
• Perform additional duties as assigned by the Senior Manager of Maintenance or Senior Director of Maintenance, Asia/Australia.

• High school graduate or equivalent
• Minimum 3 years’ working experiences, preferable in Aviation, Aircraft Engineering or Maintenance industry
• Proficient in Microsoft Word/Excel
• Excellent Communication skills
• Ability to utilize company software systems for analysis and data interrogation.
• Fluent with spoken and written English and Chinese
• Self starter and strong commitment to work
• Shift rostering is required, including night shift and weekends

#LI-SL1