Based on the experience level of the Auditor, they will be required to accomplish any or all of the following job duties. Findings will be recorded and conveyed for corrective action and follow-up as required.

Audits:

• Monitors special process inspections, such as RII, NDT, Engine Borescope, and AOG
• Ensure CFR requirements and Company policies are complied with by monitoring/auditing maintenance actions: with Airworthiness Directives, DDG MEL Items, ETOPS, Weight & Balance, Service Bulletins, Engineering Documents, Engineering Orders, Fleet Campaign Directives, Major Repairs &
• Participate with the development and training of new hire auditors.
• Auditors shall maintain records of audits and findings to document
• Review corrective actions of audit discrepancies to assure the root-cause is identified and that satisfactory corrective action and preventative actions are effective and accomplished in a timely
• Accomplish SRC airworthiness investigations as assigned and audits the results of
• Monitor and observe the Receiving Inspection process at stations, to ensure proper documentation for all purchased, repaired or borrowed parts, in accordance with Company policies, procedures, the CFR’s and the GMM.
• Ensures Contract Maintenance Providers, who perform work on aircraft, are in compliance with applicable
• Enforces safety regulations and practices and reviews procedures to ensure a safe, reliable
• Informs the Manager of Quality of any practices, procedures, and/or items considered to be of a serious nature that affect the airworthiness of aircraft, components, accessories, engines, and appliances
• Able to accomplish Company internal audits, follow-up audits, CASS Action Items, and special investigations as assigned by the Senior Manager of
• Performs additional duties as assigned by the Senior Manager of Quality, including, but not limited to, any job function listed under QA
• Enforces safety regulations and practices and reviews procedures to ensure a safe, reliable operation.
• Informs the Manager of Quality of any practices, procedures, and/or items considered to be of a serious nature that affect the airworthiness of aircraft, components, accessories, engines, and appliances operated. 

Organizational Relationship:

• Coordinates activities with: Technical Operations Departments.
• Able to accomplish Company internal audits, follow-up audits, CASS Action Items, and special investigations. assigned by the Manager of Quality.
• Performs additional duties as assigned by the Manager of Quality, including, but not limited to, any job function listed under QA Auditor.

• Four year college degree with an emphasis in Business or Aviation or relevant equivalent years’ experience or an A&P
• 3-5yrs extensive Boeing wide-body maintenance, Quality Control, Quality Assurance, and/or CASS experience
• Mechanic’s Certificate with Airframe and Powerplant (A&P) ratings preferred
• Must demonstrate solid writing and communication skills and must be proficient with Microsoft Word, Access, and
• Must be able to obtain a SIDA badge.
• Must have a valid passport
• Domestic and international travel is required up to two weeks per month depending on flight schedule.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Leading and coordinating the sourcing events process from beginning to end (i.e. bids/quotes/RFP’s)
• Analyze all corporate requirements to ensure cost effective solutions
• Negotiate, draft, and administer contracts for specific spend categories
• Apply purchasing policies, corporate policies and SOX controlsto all sourcing events
• Collect and process documents for conducting business with new suppliers
• Produce monthly departmental and SOX reportsto management
• Manage assigned categories for supplier performance program and produce key departmental metricsto ensure and gage contractual compliance
• Other assigned tasks by Sr. Manager, Direct Procurement

• 4-Year Degree or equivalent experience
• 1 to 2 years’ experience in purchasing or procurement
• Experience in the aviation industryrequired
• Purchasing system experience (i.e. Ariba) a plus
• Strong analytical skills is a must as well as a superior understanding of MS Excel
• Good written and verbal communication skills
• Ability to work in interdepartmental team settings
• Ability to multitask and coordinate time sensitive duties

#LI-20  #GH19

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Responsible for maintaining, supporting and improving the overall station operation to support all business units of the company.
• Identifies and rectifies immediate problems.
• Working with U.S. Customs to submit and obtain Customs Approval to move Shipments needing Customs Stamp of Approval. These include Carnets, Titles, Vehicles, Certified Manifest for shipments that have departed on flights. Keeping customer informed of progress on these shipments to ensure a smooth flow of shipment to final destination.
• Responsible for station compliance of all safety regulations and requirements pertaining to the station, Warehouse, aircraft, facilities, equipment and personnel.
• Responsible for achieving all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations
• Monitors CCA’S submitted due to weight billed and actual weight and notify our Customer Service.
• Group for new paperwork also making sure proper documents move with shipment.
• Assist Ground Ops and our Vendors to trace and track lost shipments, missing pcs, and or paperwork.
• Monitors data entry accuracy and completeness, corrects inaccurate information and ensures any underlying issues are resolved.
• Assist CVG Management with entering reports for ACS Billing to collect money due for the ACS product. Closing out Flights in our Atlas Flight Close out tool.
• Ensuring HAZMAT is handled and documented correctly, including re-checking Hazmat Shipments placed on hold at our Polar CVG Warehouse or our outline Satellite Stations.
• Ensures that employees and/contractors adhere to company and governmental safety regulations and procedures.
• Monitors employees and/or contractors compliance with regulations and procedures pertaining to vehicle safety.
• Establishing and maintain working relationships with handlers and contracted personnel.
• Working with CVG Manager on Cargo Spot Accounts, Sox Narrative, Making sure all information is current and up to date.
• Informing Management of unique or difficult situations.
• Completes and/or maintains reports, messages, files logs and forms.
• Assisting CVG Office Manager to order supplies, keeping track of what is being spent.
• Complete routine audits and keeping inventory.
• Establishing and maintain working relationships with handlers, terminal maintenance staff and/or contract personnel
• Performs other duties as assigned.

• High School diploma.
• Bachelor’s degree or equivalent work experience in airfreight.
• Two-Five years aviation experience including:
  • Ops Agent/Lead/Supervisor experience
  • Dangerous Goods experience and/or ability to become current on PO/5Y system.
  • Weight and Balance experience and/or ability to become current on PO/5Y system.
  • Prior experience with a scheduled service operation.
• Understanding of PAX/Cargo Operations and Airfreight business
• Ability and flexibility to travel domestically and internationally.
  
  

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Ensures all station/Company goals are met, including on-time, safety, and budget goals.
• Arranges/negotiates contracts for ground handling and related services.
• Determines and ensures adequate station coverage and staffing.
• Actively participates in weekly and daily station conference calls.
• Implements/develops procedures to improve vendor performance. Partners with Director Ground Operations Standards and Training to review station ratings from audits performed by Team.
• Analyze available data in new ways that do not already exist to enhance delivery quality while closely controlling budget costs and sharing findings for discussion with Senior Director Ground Operations.
• Investigates and approves all ground handling invoices to ensure proper coding.
• Demonstrates a high level of focus on process improvement in current work environment while creating a team culture of continuous improvement and working across departments.
• Grow and develop employees with a high level of regular communication, review staff performance regularly.

• College degree preferred or equivalent experience in freighter cargo operations.
• Minimum 10 years of experience in a leadership role of a significant operations function in the transportation, logistics, or air cargo sectors, with the latter five years in a senior managerial position.
• Strong grasp of the overall logistics/supply chain and a solid understanding of what constitutes world class operations within this sector.
• Experience in the review, (re)design, and restructuring of operations within a major organization with proven and realized benefits through improved customer service, product delivery, and operational reliability as well as reduced costs.
• High focus and continued commitment to safety with no compromise along with compliance of all regulatory and operating procedures and regulations.
• Strong record of accomplishment of performance and results, with demonstrated impact in prior roles. Recognized by his/her organization as a top achiever and/or accomplished executive.
• Experience managing a large warehouse 200K+ sq ft and a workforce over 150+ employees.
• Experience within the international business scene, with prior exposure to working across cultures in a productive and professional manner. This is particularly relevant in the context of the Company’s significant international business presence.
• Must possess the skills to lead in a collaborative manner. Experience using a team based approached to problem solving.
• Experience with process improvement using six sigma or other related approaches to improve business processes and procedures.
• Experience dealing with other airline partners.
• This is not a commuting position, must be based in CVG with 75% of work locally. Traveling to other Midwest stations as necessary.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Identifies and rectifies immediate problems.
• Assesses and makes recommendations to management, or when applicable, acts on alternatives for the terminal to make up for lost time when aircraft are behind published schedule.
• Monitors weight billed to actual weight, completes CCA’s and notifies appropriate company contracts.
• Identifies loss of pallet/nets/straps, researches reasons and notifies management and/or corporate of losses and/or reasons.
• Monitors accuracy and completeness of pallets/nets/straps control of information and ensures inaccurate information is updated and any underlying issues are resolved.
• Monitors data entry accuracy and completeness, corrects inaccurate information and ensures any underlying issues are resolved.
• Ensures the safety of aircraft and crews by
  • Preventing aircrafts damage
  • Ensuring proper loading and weight and balance preparation, including nets and locks.
  • Ensuring HAZMAT is handled correctly, including re-loading and paperwork.
• Ensures that employees and/contractors adhere to company and governmental safety regulations and procedures.
• Monitors employees and/or contractors compliance with regulations and procedures pertaining to vehicle safety.
• Ensures that terminal services perform tasks for aircraft to arrive and depart as scheduled.
• Ensures company customers receive correct freight at appropriate locations within necessary time frames by making certain that freight and paperwork are handled correctly, including freight check-in and paper.
• Ensures that weight billed and actual weight agree, creates CCA’s to correct differences and follows company notification procedures.
• Monitors company and/or contract personnel’s compliance with pallet/nets/straps procedures and monitors pallets/nets/straps system to ensure meets the company needs.
• Maintains and provides pallets, nets, and straps control information to terminal management and/or corporate and notifies terminal management and/or corporate about damage equipment.
• Maintains current passport and, when requested, travels to other stations to perform loadmaster duties.
• Ensures employees understand and adhere to terminal operations and governmental systems, policies and procedures appropriate to their jobs.
• Monitors terminal and aircraft safety and ensures appropriate HAZMAT placement and reporting.
• Creates and environment that encourages teamwork by:
• Establishing and maintain working relationships with handlers, terminal maintenance staff and/or contract personnel
• Informing management of unique or difficult situations.
• Completes and/or maintains reports, messages, files logs and forms.
• Performs other duties as assigned.

• Two years as an Ops Agent, or equivalent experience.
• Prior Weight and Balance experience and ability to become current on PO/5Y system.
• Prior DG experience and ability to become current on PO/5Y system.
• Prior experience with a scheduled service operation.
• Ability and flexibility to travel domestically and internationally, travel is minimal.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Perform all aspects of ground operations including loadmaster, hazardous materials, deicing, fueling, catering, security, etc.
• Monitor our customers and vendors for compliance with Atlas procedures for all ground operations functions.
• Perform quality control audits of flight folders to ensure compliance.
• Keep management informed of any operational issues that may affect/impact operational performance.
• Ensure our customers/vendors and employees are current with all operating requirements and focus items affecting ground operations.
• Responsible to ensure reliability, performance and safety goals for our customers, vendors and employees are achieved.
• Monitor ramp activities and performance to ensure safe and timely aircraft handling.
• Collaboratively develop action plans with those performing below established goal to improve performance.
• Actively work with all other departments to continuously improve the service to our customers and control costs.
• Perform additional duties assigned by Station Manager

• High School diploma or equivalent
• Minimum 4 years of aviation experience
• Previous supervisory experience preferred.
• Must be qualified in all areas of ground and 767/747 PAX and Cargo operations.

Skills

• Demonstrated ability to work in a team-based environment.
• Excellent communication and leadership skills.
• Willingness to work varied hours and holidays.
• Ability to meet the demands of varied responsibilities and deadlines.
• Outstanding customer service skills.
• Computer skills working with Microsoft Office or comparable software.
• Applicants are required to successfully pass company initial and annual recurrent training in areas of load planning, Weight & Balance, and aircraft handling

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Identifies researches and, when possible, resolves customer service issues and/or ensures resolution.
• When possible, averts and/or diffuses potential customer problems.
• Responds to customers’ questions, problems, requests, and/or complaints; points and escalates matters to the Operations Manager for resolution.
• Follows up on Discrepancies and reporting.
• Researches local and Regional claims and provides supporting documentation to claims department.
• Creates, maintains, updates and/or utilizes customer and/or freight reports and information in computer database and/or company records for all discrepancies.
• Assists Operations Manager with departmental functions as required.
• Prepares reports, maintains logs, completes and follows up with claims department and Ground Operations, making sure all information is complete and filed.
• Collaborates with Sales team regarding claims, problems or complaints due to mishandling of cargo.
• Coordinates truck movements or bookings with Road Feeder Service (RFS) and carriers. Oversees and tracks all cargo that is transported via truck from the station.
• Oversees the entire process of interline shipments; ensuring punctuality of transactions.
• Creates an environment that encourages team work by:
• Informing supervisor and/or Direct Manager of customer service of unique or difficult situations;
• Providing ongoing support, assistance and information to management;
• Maintaining working relationships with employees in other pertinent departments, such as Terminal Services, Sales and Claims to obtain and/or provide information.
• Performs other duties as assigned.

• High school or equivalent work experience.
• Three years airline customer service or cargo-related experience.
• Demonstrates proficiency in Excel, and Word.
• Understands and uses company reports utilized by Ground Operations.
• Applies interpersonal, communication, and telephone skills.
• Uses ability to track and coordinate multiple issues simultaneously.
• Applies decision making skills.
• Applies conceptual and problem solving skills.
• Applies understanding of aircraft cargo loading capacities.
• Understands and adheres to company policies and procedures.
• Applies understanding of air cargo industry and competition.
• PC experience.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Identifies and rectifies immediate problems.
• Responsible for maintaining, supporting and improving the overall station operation to support all business units of the company.
• Responsible for station compliance of all safety regulations and requirements pertaining to the station, Warehouse, aircraft, facilities, equipment and personnel.
• Responsible for achieving all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations
• Monitors weight billed to actual weight, completes CCA’s and notifies appropriate company contracts.
• Identifies loss of pallet/nets/straps, researches reasons and notifies management and/or corporate of losses and/or reasons.
• Monitors accuracy and completeness of pallets/nets/straps control of information and ensures inaccurate information is updated and any underlying issues are resolved.
• Monitors data entry accuracy and completeness, corrects inaccurate information and ensures any underlying issues are resolved.
• Ensures the safety of aircraft and crews by preventing aircrafts damage;
  • Ensuring proper loading and weight and balance preparation, including nets and locks.
  • Ensuring HAZMAT is handled correctly, including re-loading and paperwork.
• Ensures that employees and/contractors adhere to company and governmental safety regulations and procedures.
• Monitors employees and/or contractors compliance with regulations and procedures pertaining to vehicle safety.
• Ensures that terminal services perform tasks for aircraft to arrive and depart as scheduled.
• Ensures company customers receive correct freight at appropriate locations within necessary time frames by making certain that freight and paperwork are handled correctly, including freight check-in and paper.
• Monitors and evaluates work performance of all company employees assigned to the station.
• Interfaces with local airport authorities to ensure company compliance with all local policies. Ensures monthly reports are submitted to local airport authorities as required
• Creates and environment that encourages teamwork by:
  • Establishing and maintain working relationships with handlers, terminal maintenance staff and/or contract personnel
  • Informing management of unique or difficult situations.
• Completes and/or maintains reports, messages, files logs and forms.
• Performs other duties as assigned.

• High School diploma
• Six years aviation experience including:
  • Ops Agent experience
  • Weight and Balance experience and ability to become current on PO/5Y system.
  • Dangerous Goods experience and ability to become current on PO/5Y system.
  • Prior experience with a scheduled service operation.
• Understanding of PAX/Cargo Operations and Airfreight business
• Ability and flexibility to travel domestically and internationally

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Conduct HR investigations regarding workplace issues to include but not limited to employee complaints, discrimination, performance, and harassment
• Assist in root cause analysis to identify need for policy change, development, interpretation, and precedent setting resolution
• Partner with Learning & Development in proactively identifying training and education for all levels to improve the overall employee experience
• Assists in coaching and guiding employees with regards to company policies and employee relations matters
• Support Director ER in the development and implementation of performance improvement plans, counseling, investigations, documentation, and recommendations for resolution
• Assist with regular, routine HR compliance items, such as Affirmative Action administration, EEO-1 Reporting and distribution of compliance posters to our US locations.
• Support the Director ER with all audit requests
• Engage in the interactive process with employees requesting a workplace accommodation under the ADA
• Work with the Director ER to implement and support streamlined, scalable and efficient HR Compliance programs and processes
• Leads meetings, facilitates communications and documents solutions or outcomes
• Assist Senior ER manager with special HR projects, as needed
• Process background checks for internal promotions in line with the Company’s policies
• Assist in maintaining proper documents in employee files
• Provide support in reviewing adverse background checks
• Helps to build and implement best practice tools, processes and policies and sharing across the HR team
• Assist the Company’s Internal Audit Team as well as PwC by providing supporting documentation in line with the latest SOX narrative control(s) for new hire and termination testing.

Minimum Experience and Qualifications: 

• Bachelor’s degree in Human Resources or related field required
• Three or more years of experience in Human Resources, customer service or administrative support
• Demonstrated proficiency in verbal and written communication skills
• Expert level of proficiency with use of computers to include MS Office suite, Adobe, and
• Experience with successful fact-finding investigations and managing complaints
• Ability to earn trust and maintain a positive, professional relationship while striving to strengthen a culture of inclusion
  

Skills Required

• Must be detail oriented, possess a high level of organization, commitment to excellence, and be able to manage time and priorities efficiently and effectively
• Ability to interact in an unbiased professional manner with culturally diverse populations
• Must possess sound judgement, critical thinking and problem-solving skills
• Must be flexible and amenable to occasional non-traditional office hours
• Ability to compose synthesized notes/reports of all investigations in a timely fashion
• Minimal travel required on occasion (<10%)
  

Preferred

• Experience with ADP EV5, Org Chart software(s), iCIMS, Kronos, a plus
• Ability to work with minimal supervision and as a member of a team
• Ability to work in a fast paced environment and quickly adapt to shifting priorities
• Must possess integrity, honesty and strong work ethic
• Advanced conflict resolution experience, facilitating and influencing skills
• Proficiency in the English language (Written/Verbal) is a must

#LI-20  #GH19

#LI-20  #GH19

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Manages all facets of project management (scoping, resources, schedule, milestones, procurement, quality & risk, closure).
• Lead and facilitate cross-functional project teams.
• Creates stakeholder communication plans & maintains records of all project communications.
• Act as a Subject Matter Expert on project management methodologies, tools and techniques.
• Communicate opportunities, issues and results to various audiences, including stakeholders, process owners and project teams.
• Support the development of presentations to communicate issues and recommendations to senior management.

• College Degree (BA/BS)
• 3 + years of Project Management experience
• Preferred: 2 + years of experience in Operations / Logistics / Airline Industry
• Preferred: 3 + years of experience in Management Consulting
• Preferred: PMP Certification

Special demands:

• Virtual Work Environment – Ability to act as a subject matter expert when coordinating virtual meetings and remote work support.
• Travel – Ability to travel as project / improvement activities require, both domestically and internationally.
• Safety / Regulatory
• Ability to adapt to safety protocols of internal customers.
• Ability to adapt to regulatory needs / concerns of internal customers.
• Shifts – Ability to work non-standard hours as required.

Skills:

• Advanced Computer Skills (Excel, Word, PowerPoint, Visio, MS Project, Access).
• Excellent oral/written communication and interpersonal skills with the ability to interact at all levels of the company and with external parties.
• Proven ability to lead projects and teams to successful and timely conclusions.
• Proven track record of facilitating change and innovation in current role.
• Proven ability to think strategically and act tactically.
• Strong leadership and facilitation skills.
• Self-motivated, highly organized with demonstrated ability to work multiple projects concurrently.
• Poised, self-confident, tenacious and flexible.
• Flexibility to adapt to a fast paced work environment.
• Critical thinking skills.
• Ability to identify project goals/deliverables as well as project metrics and improvement targets
• Attention to detail.

#LI-20  #GH19

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Bridge between Ground Operations and Sales and Customer Service by physically present in the warehouse to maintain, support and improve the overall warehouse processes
• Identify, rectify and follow up on immediate problems by efficient communications with Customer Service, Sales, Ground Operations and any external parties in real time for any discrepancy or abnormalities that can impact a customer
• Facilitate Ground Operations Acceptance process, freight allocation and pallet build-up to ensure any necessary paperwork or issues are resolved quickly and effectively
• Ensure all IRR, Discrepancies and OS&D’s are properly actioned in the appropriate system(s) and documented where required
• When possible, avert and/or diffuse potential problems with irregular cargo
• Daily monitor and preparation of backlog, on-hand and tracing management reports across multiple warehouses and systems
• Keep the team informed of any changes and ensure any displaced shipments are rescheduled
• Work with operations to keep track and monitor movement of on hand shipments and differed cargo
• Work with Sales team to help prioritize and keep high visibility/revenue shipments on schedule
• Generate weekly report for all flight results from previous week with detailed information regarding any IRR
• Maintain a log with detailed information of all operational issues
• Complete and/or maintains reports, messages, files logs and forms
• Shift work covering weekends and midnights are required, subject to flight schedule
• Performs other duties as assigned

• High school or above academic qualifications
• A minimum of two years of airline customer service or cargo-related experience, with understanding on air cargo industry and competition, and aircraft cargo loading capacities would be highly preferable
• Demonstrate proficiency in MS Office (Excel, Word, Teams)
• Demonstrate proficiency with IATA process and procedures
• Understands and use company reports utilized by customer service, and adaptive to new innovative projects and platforms
• Good interpersonal, communication and telephone skills with the ability to multitask and prioritize tasks on hand
• Good problem solving skills and decision-making skills
• Understand and adhere to company policies and procedures
• Must be reliable, flexible and available to work varied hours, weekends and holidays
• Ability to obtain an airport Security Identification Display Area (SIDA) badge required.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Comply with all Company procedures as outlined in manuals, bulletins, and memos.
• Perform all job duties in a timely and efficient manner.
• Must be qualified to perform all aspects of ground operations including Loadmaster, Hazardous Materials, deicing, fueling, special loads, catering, security, etc.
• Conduct ground damage investigations as directed by SRC with all departments
• Perform quality control audits at warehouses, ramps, and operations areas. Share these audits with the local Station Managers and customers. Work with all areas to develop action plans to resolve any deficiencies and/or procedural changes as needed.
• Work diligently to complete audits and investigations in a timely manner.
• Ensure our customers are current with operating requirements.
• Conduct cargo loading system evaluations, in coordination with Maintenance.
• Develop action plans with responsibility parties for areas that are performing below goal to improve the areas performance.
• Maintain an on-call status during off duty hours for screening of safety related events and investigation initiation
• Assist if procedural changes are required with departments in development of changes in affected manuals.
• Accomplish other duties as assigned

• Bachelor’s degree or equivalent relevant experience
• Minimum 2 years of related experience
• Must pass initial and maintain Certification in Dangerous Goods handling.Must pass initial and maintain Certification in B747F/767 Weight and Balance.
• Proficient in Microsoft Office Suite, including Word, PowerPoint, and Excel
• Must possess a valid passport.
• Must be self-starter, able to work with little supervision in fast paced environment
• Travel will be required up to 50%, must be able to travel without restrictions
• Must have the ability to communicate both oral and written in a professional manner.
• College degree preferred or equivalent experience.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Coordinate and manage airport slots of restricted airports to ensure compliance standards are met.
• Initiate communication between internal departments and customers to ensure flight schedules are optimally planned and executed.
• Propose contingency procedures for discrepancies within the flight network in order to maintain minimum impact to customers from schedule disruptions.
• Communicate with all departments for any changes with, or additions to, any commercial activities (i.e. routing, new customer contract, modified customer contract, new hub, new station, etc.).
• Draft and implement upon approvals on code sharing and interline arrangements by setting up contract that safeguard the interests of the airline and customers, and communicate clearly and effectively across departments for smooth implementation.
• Initiate communication between internal departments and customers to ensure flight schedules are optimally planned and executed by preparing and hosting the Express Operations call and Delay Review call with stakeholders.
• Develop and maintain data layouts such as tables, charts and graphs and ensure high data quality through regular quality checks.
• Prepare concise and clear weekly, monthly, quarterly & ad-hoc reports along with slide presentation for management review and make fact based decisions.
• Provide reporting on schedule and multi-regional performance with high data integrity as requested.
• Identify and capitalize on improvement opportunities and communicate ideas and viewpoints to Senior Manager Network Planning and Alliances.

• Bachelor’s degree or above.
• Fresh graduates are welcome.
• Experience with data analysis and interest in the aviation industry.
• Proven proficiency in in MS office suits such as Excel (formulas), and PowerPoint.
• Proficiently utilize MS Excel and its functions to produce reports and analyze data.
• Ability to quickly and efficiently initiate and respond to emails in the English language.
• Ability to be customer focused and communicates in a professional manner.
• Proactively taking ownership of assigned tasks and follow through end to end.
• Adapt to an extremely fast pace entrepreneurial environment with high rates of growth.
• Excellent proficiency in both written and spoken English.

Special Demands

• Fixed shift duty is required during irregular hours and weekends.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Responsible for timely responses and monitoring of Pilot Support email inbox, phone hotline, and Freshdesk system to ensure prompt service to Crewmembers.
• Resolve issues and reduce frustration for Crewmembers.
• Maintaining professional working relationships with internal departments, such as HR, Finance, IT, Benefits, etc.
• Assist the Chief Pilots in their day-to-day oversight of Crewmembers, including but not limited to:
• Leave of Absence and Benefits Issues
• Entrance Visas and Passport Processing
• Payroll system / issues
• Authorizations and letters
• Crewmember well-being checks related to emergency/natural disasters or personal issues
• Crew Recognition and Outreach Programs
• Crew Open House Events/ Team Building
• Compliance with Company policies and procedures.
• Provide health monitoring for Crewmembers to include medical case management, contact tracing, quarantine management, health check-ins, return to work releases, etc.
• Coordinates special projects from start to finish (presentations, scheduling and coordination of meetings, following up on tasks).
• Compose and distribute communications and memos to crewmembers, vendors, and other departments.
• Troubleshooting Crewmember technical questions regarding IT issues, Expense Report issues, etc.
• Provide Flight Operations support for New Hire orientation in person or virtually, as required.
• Provide supplies and support, as required, for Domestic and International Crewmembers.
• Maintain retirement and anniversary certificates/awards for distribution to Crewmembers.
• Apply knowledge of Atlas/Southern CBA to ensure process and procedures are followed.
• Performs other duties as assigned by the Director of Flight Crew Operations.

• Minimum High school diploma required
• College degree or related experience required
• Customer Service/Call Center Experience preferred
• Self-starter, enthusiastic, dependable, and professional team player. Must possess excellent interpersonal, communication, and organization skills
• Strong problem solving skills, decision-making, and demonstrated ability to exercise sound judgement

Special Demands:

• Must be flexible and able to work various hours and weekends.
• Minimum 10% Travel is required
• Overtime may be required
• Must have flexibility and no restrictions to travel globally

 Skills:

• Flexibility to adapt to a fast paced work environment
• Strong written and verbal communication skills
• Strong computer skills with experience in Microsoft Teams/Excel, Sharepoint
• Critical thinking skills
• Attention to detail
• Self-motivated
• Team player 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

#GH19

• Responsible for timely responses and monitoring of Pilot Support email inbox, phone hotline, and Freshdesk system to ensure prompt service to Crewmembers.
• Resolve issues and reduce frustration for Crewmembers.
• Maintaining professional working relationships with internal departments, such as HR, Finance, IT, Benefits, etc.
• Assist the Chief Pilots in their day-to-day oversight of Crewmembers, including but not limited to:
• Leave of Absence and Benefits Issues
• Entrance Visas and Passport Processing
• Payroll system / issues
• Authorizations and letters
• Crewmember well-being checks related to emergency/natural disasters or personal issues
• Crew Recognition and Outreach Programs
• Crew Open House Events/ Team Building
• Compliance with Company policies and procedures.
• Provide health monitoring for Crewmembers to include medical case management, contact tracing, quarantine management, health check-ins, return to work releases, etc.
• Coordinates special projects from start to finish (presentations, scheduling and coordination of meetings, following up on tasks).
• Compose and distribute communications and memos to crewmembers, vendors, and other departments.
• Troubleshooting Crewmember technical questions regarding IT issues, Expense Report issues, etc.
• Provide Flight Operations support for New Hire orientation in person or virtually, as required.
• Provide supplies and support, as required, for Domestic and International Crewmembers.
• Maintain retirement and anniversary certificates/awards for distribution to Crewmembers.
• Apply knowledge of Atlas/Southern CBA to ensure process and procedures are followed.
• Performs other duties as assigned by the Director of Flight Crew Operations.

• Minimum High school diploma required
• College degree or related experience required
• Customer Service/Call Center Experience preferred
• Self-starter, enthusiastic, dependable, and professional team player. Must possess excellent interpersonal, communication, and organization skills
• Strong problem solving skills, decision-making, and demonstrated ability to exercise sound judgement

Special Demands:

• Must be flexible and able to work various hours and weekends.
• Minimum 10% Travel is required
• Overtime may be required
• Must have flexibility and no restrictions to travel globally

 Skills:

• Flexibility to adapt to a fast paced work environment
• Strong written and verbal communication skills
• Strong computer skills with experience in Microsoft Teams/Excel, Sharepoint
• Critical thinking skills
• Attention to detail
• Self-motivated
• Team player 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

#GH19

• Completes monthly optimization of crew pairings for Flight Crew to minimize travel and operations costs and maximize Crew efficiency
• Performs all monthly schedule development for Flight Crew in accordance with Federal Aviation Administration (FAA) regulations, labor agreements, and company policies including: bid eligibility lists, creation of bid scenario and awarding of bids
• Ensures that a crewing solution is in place for all difficult destinations and advises management of any impending crewing issues which can impact on time performance (i.e. country restrictions)
• Ensures that all open flight legs within both short/long term planning horizon are efficiently covered to mitigate any risk of delays or cancellations
• Works together with Operations Control Center (OCC) personnel and Flight Operations and Inflight management to ensure a safe, efficient, and cost-effective operation
• Determines the impact of flight schedule changes on Flight Crew and work with other departments to optimize reserve coverage.
• Determines associated costs for flight schedule changes and identifies cost saving opportunities while maintaining operational reliability
• Responsible for communicating federal regulations, Collective Bargaining Agreement (CBA) compliance, reassignments, and accommodations to crew members at the planning level.
• Process and manage crew member requests including availability to fly on days off and trip trades
• Perform other duties as directed by the Manager of Crew Planning

• Minimum of two (2) years of Crew Scheduling or related experience required
• Minimum of one (1) year experience with specific crew management software application. Experience using Airline Information Management System (AIMS) is a plus
• Minimum High School Diploma or General Education Development (GED) Diploma
• Bachelor’s degree or equivalent experience preferred.
• Must be well organized and able to communicate well both verbally and in writing
• Must be able to work effectively in a collaborative team based environment
• Knowledge of all relevant FAA regulations
• Self-starter, enthusiastic, dependable, and professional team player. Must possess excellent interpersonal, communication, and organization skills
• Ability to handle multiple tasks and special projects assigned simultaneously
• Must be flexible and able to work various hours and weekend

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Prepare analysis to ensure accurate revenue recognition in accordance of GAAP.
• Responsible for accruals, provisions, account reconciliations and other month end close activity.
• Oversee the posting, balancing and reconciliation of accounting activity for the business unit.
• Review long term contracts in order to prepare accounting impact analysis.
• Execute Analyst work (e.g., prepare invoices, cash receipt applications, journal entries, account reconciliations) as needed to ensure smooth team workflow.
• Assist Senior Manager in coordinating month-end Close and ensuring all deadlines are met.
• Deliver accurate, thorough, well-presented, and actionable ad-hoc analyses under restrictive time constraints.
• Prepare and/or review Monthly, Quarterly, and Yearly Variance Analyses to explain business dynamics that drive changes in Balance Sheet accounts.
• Prepare and/or review monthly Revenue Analyses to measure performance across all Business Lines.
• Drive timely collections of Receivables by communicating with customers and Sales & Marketing personnel.
• Demonstrate continually deepening understanding of all Atlas revenue sources along with other drivers of Receivables.
• Lead implementation of process improvements to streamline accounting, reporting, and analytical functions.
• Assist in development and implementation of new and/or upgraded financial systems.
• Lead and coordinate team responses to internal and external audit requests.
• Ensure adherence to revenue recognition policies and procedures.
• Ensure adherence to internal controls related to revenue and accounts receivable.

• Bachelor’s degree in Accounting, Finance, Economics, or related discipline.
• 5 -7 years of experience in Accounting in roles of progressively greater responsibility.
• CPA or Masters preferred.
• JD Edwards fluency.
• Public Accounting background.
• Revenue / AR Accounting experience.
• Airline Industry experience a plus.

Special Demands:

• Willingness to work extended hours as needed.

Skills:

• Advanced Microsoft Excel skills (emphasis on presentation, accuracy, speed, and creativity).
• Highly analytical.
• Can-do creative approach to independent research and problem solving.

#LI-20  #GH19

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

As aligned to the Department specific needs each Department will identify and communicate the key tasks that will be assigned to the Intern for the duration of the Internship. 

• Under close supervision:
• Perform entry level professional duties of moderate difficulty providing the opportunity for professional training
• Perform assigned duties to acquire knowledge of methods, procedures and standards required for successful performance
• May perform duties such as gathering and organizing data to provide information for departmental special projects or reports
• Assignments serve to offer practical experience and broad exposure to the Company’s organizational structure
• Coordination and follow through to completion on all assigned projects
• Perform all other tasks as assigned; specific activities vary by assignment

• Current enrollment in college/university/trade school required
• Excellent written and communication skills
• Energetic Personality
• Flexibility to work in a fast paced environment
• Ability to work well alone or with others
• Must be able to maintain absolute confidentiality and discretion
• Proficient in Microsoft Word and Excel preferred

• Reviews Powerplant maintenance records.
• Tracks Powerplant location and condition status.
• Maintains a record of Powerplant hours and cycles operated.
• Coordinates the scheduling of powerplant maintenance in accordance with Atlas Air GMM and MIPS manuals.
• Maintains Powerplant Life Limited Parts (LLP) and (Airworthiness directives) AD status.
• Maintains Powerplant Life Limited Parts (LLP) Back to Birth (BTB) documents
• Compile required data for measuring health of engines
• Other duties as directed.

• Working knowledge of Federal Air Regulations desirable.
• Outstanding written and verbal communication skills required.
• Ability to work with all levels of management and contract vendors required.
• Good computer skills required.
• Ability and flexibility to travel domestically and internationally.
• Travel required.

• Serve as the primary contact and key knowledge holder for their assigned account segment, ranging from

total account management in systems, like creating and maintaining account profiles, to understanding customer needs such as transit time, special handling rate, spot quotes, promotions etc., and provide professional and competent responses to all calls, requests, bookings and e-booking entries in a thorough and efficient manner

• Interact with various departments not limited to Flight Planning, Customer Service Center and RFS to reassign cargo to alternate modes as needed by negotiating rates/space agreements, coordinating with multiple stakeholders in order to ensure a positive experience and fulfillment for customer
• Act as a change agent, applies industry knowledge and critical evaluation of the problems in order to negotiate, adapt processes and create effective solutions wherever necessary, specifically with the re-planning of cancelled flights and managing of downswing based on priority
• Manage overall allotment performance that includes entering and maintaining allotments in the cargo system
• Handle complaints in line with the company policy, escalate for management review for any out of scope situations
• Input and collaborate with internal teams to determine or develop optimum products and logistics solutions for customers
• Actively carry out promotional and loyalty programs as directed, as well as promoting emerging technology such as eUsage, e-AWB
• Create documentation, ensure accurate and compliant record keeping in designated systems (i.e. Salesforce, AC/DC, Sky Pallet, Cargo Spot, Special Load requests)

• Bachelor’s Degree or related experience is preferred
• 2+ years customer facing direct sales experience, experience in cargo customer service will be preferred
• Proficient in Microsoft Office suite of programs (Outlook, Word, Excel, Powerpoint)
• Availability to work on a flexible schedule (weekends, holidays) in shifts
• Demonstrated ability of customer service skills, interacting with customers and being client focused
• Ability to prioritize tasks and multi-task with high attention to detail
• Critical thinking and problem solving skills to adapt to different situations and meet customer needs
• Must demonstrate integrity and accountability, being punctual and reliable
• Enthusiastic, self-starter, solution oriented with industry knowledge and ability to critically evaluate and work in a fast-paced environment.
• Excellent written and verbal communication skills, must be comfortable in engaging different modes of communication
• Must be legally authorized to work in the United States

Knowledge of cargo sales/freight forwarding industry, logistics or operations education would be an advantage

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Provide technical support, data entry, maintenance, testing and troubleshooting of the company's flight planning software, takeoff and landing performance software, airport suitability database, Jeppesen Airway manuals, and FMC navigation database.
• Route Planning Analysis - Evaluate and formulate route studies for airport suitability, payload capability, range, fuel consumption, and time comparisons based on historical data, airport conditions, aircraft characteristics, and available routes.
• Perform airport analysis and pre-planning including a review all the airports involved in a proposed operation (departure, destination, alternate, & intermediate) to ensure they are suitable and/or adequate for planned operations.
• Compile information from Route Analysis for various Company/Customer reports etc.
• Assist the Director or Sr. Manager of Performance Engineering in planning new operations, as well as evaluation/reevaluation of current systems and operations and provide support in all phases and aspects of the Performance Engineering Department.
• Perform routine performance engineering and flight operations support functions, including but not limited to:
• Maximum Payload Analysis for Marketing
• Ad Hoc / Customer Scheduled Maximum Payload Requests
• Ad Hoc Block Time Requests
• New or Infrequent Station Review including 24 Hour NOTAM Check
• Review and resolve daily flight plan automation exceptions.
• Airport Suitability Analysis completion
• Route Building for Dispatch as required
• Performs other tasks as assigned by the Director or Sr. Manager Performance Engineering.

Other Considerations:

• This position will require, on a routine basis, to interface with the Marketing and Dispatch Departments to provide information (Route Analysis data) in a timely manner, on many occasions on short notice, as well as providing the link between Marketing and Operations as this is the key to providing cost-effective service.
• Will require shift work and on-call work.

Qualifications: 

• Minimum 2 years aviation experience or curriculum from an aviation program.
• Dispatch license, Pilot or Air Traffic Control (ATC) experience preferred.
• Experienced in aircraft route planning in international operations preferred.
• World-wide geographic familiarity with respect to jet airways and international flight planning.
• Proficiency in computer flight preparation systems preferred.

Skills:

• Basic familiarity with Microsoft Office products.
• Demonstrate good communication, negotiation, analytical, project/program management, problem-solving and customer service skills.
• Must be highly organized, focused and able to multi-task and prioritize tasks with excellent attention to detail.
• High initiative, results oriented with strong sense of urgency.
• Must be a team player.
• Must have the ability to quickly learn systems, processes, and procedures.
• Must be flexible, willing to work weekends and be on-call.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

INTERNAL AUDIT

• Work with the Senior Director, Audit Manager or other supervisor to perform the following:
  • Lead the execution of all financial and operational global internal audit activities including the performance of risk assessments, scoping, planning, fieldwork, testing, administration of self-assessments, and repor
  • Supervise and assist in the development of Internal Audit staff.
  • Prepare a list of project-related audit issues and constructively discuss validation and a remediation plan with local management.
  • Provide a brief of all audit issues to local management for discussion during the closing meeting on the last day of fieldwork.
  • Prepare and share a draft of the audit report with local management for discussion and coordination of their action plans to address each issue.
• Assist in the development and implementation of data analytical audit techniques.
• Keep IA Management informed of the status of audits in progress and any potential problems or significant audit findings as they arise.
• Assist the effort to maintain and update the comprehensive departmental policies and procedures manual that adheres to the requirements of the IIA’s Standards.
• Work with the Vice President and Senior Director to develop, sustain, and continuously enhance the brand and perceived value of IA within the Company.

SARBANES-OXLEY

• Perform activities related to Section 404 certification including risk assessment, control design and test of operating effectiveness.
• Execute the development and maintenance of appropriate testing strategies and plans to enable management to assess the operating effectiveness of key controls over financial reporting.
• Constructively work with management to identify areas for improvement, collectively agree upon and facilitate appropriate corrective actions and remediation while monitoring progress to ensure the timely remediating of significant deficiencies, material weaknesses or exceptions by the Company.
• Execute the administration of the Company’s SOX Section 404 control self-assessment program and various internal control and fraud risk management education efforts.

• Bachelor’s degree in Accounting, Internal Auditing, Finance or Risk Management.
• CPA or CIA certificate highly desirable; MBA a plus.
• Three+ years’ experience in corporate audit, accounting, public accounting or consulting.
• Strong proficiency in internal auditing principles and best practices.
• Sound track record of accomplishment.
• Excellent oral and written communication and presentation skills, strong capacity to think critically and utilize analytical skills to support findings and recommendations, ability to maintain composure under pressure while taking a proactive approach to problem-solving and the overall execution of job responsibilities are all essential qualities necessary to be successful in this position.
• Demonstrated knowledge and understanding of Sarbanes-Oxley requirements, particularly Section 404.
• Demonstrated knowledge and understanding of IIA Standards
• Demonstrated knowledge of COSO Integrated Frameworks for Internal Control and Enterprise Risk Management
• Ability to provide sound business judgment and strategic thinking to enable the Company to create and sustain a “best in class” internal control function and risk assurance environment.
• Ability to inspire a strong spirit of cooperation among the management team and internal audit staff while embracing the Department’s philosophy of continuous process improvement and disciplined process execution.
• Proficiency with MS PowerPoint to create executive-level presentations.
• Proficiency in MS Excel, Tableau or Python to develop data analytical audit techniques.
• Familiarity or proficiency with Robotic Processing Automation.
• Ability to travel approximately 5 – 10% is required
• Ability to work overtime as required

#LI-20  #GH19

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Oversees the execution of contractual requirements at Landing Gear MRO’s (Maintenance, Repair & Oeverhaul).
• Responsible for accurate budget input/analysis for landing gears.
• Provides operational and financial reporting metrics of landing gear shop visits.
• Evaluate and manage landing gear workscoping with MRO.
• Work in partnership with Systems Engineering to optimize workscopes and enhance maintenance cost throughout the life cycle of the landing gear.
• Requisition parts required to support landing gears during shop visit maintenance.
• Coordinates with Materials to ensure timely availability of compliant parts.
• Oversees landing gears inducted for warranty repairs and capture lessons learned to revise workscopes for future landing gear shop visits.
• Monitor and evaluate quotes and invoices for landing gear shop visits.
• Collaborate with Maintenance Planning to outline strategic outlook for forecasting of landing gear requirements.
• Utilize performance metrics to drive positive business results
• Deliver financial forecasts for landing gear events and outside services (including monthly budgeting & financial variances for operating & capital plans, in conjunction with Finance and Heavy Maintenance Teams)
• Liaise with manufacturers; repair & overhaul (MRO) facilities; outside engineering departments; regulatory personnel; and other outside agencies.
• Participate in industry working groups, industry steering committees, industry meetings, and conferences.
• Work with original equipment manufacturers on emerging issues to help minimize the economic impact.
• On-site oversite of landing gear program at landing gear/component MRO.
• On-site review of landing gear teardowns, repairs, build up and test.
• Perform quarterly scrap reviews to determine and push serviceability limits.
• The liaison between the airline and the shops (MRO)
• Coordinate shop visit requirements with MRO’s
• Lead & coordinate Landing Gear/Component shop visits (including developing technical bid spec documents, leading shops for each work scope for completion, monitoring & overseeing shop visits, and financial planning & forecasting for each event, and coordinate with Finance Department)
• Establish component repair and build specifications to enhance dispatch reliability in accordance with budgetary and regulatory requirements.
• Helps coordinate resources and technical support as necessary in cases of major mechanical problems or AOG situations related to Landing gears
• Improve efficiency and reliability by identifying recurring problems, training opportunities and recommending changes in procedures.
• Evaluates supplier performance monitoring, initiating corrective action with suppliers as necessary.
• Monitors contracts for repair services and monitors compliance with contract terms and conditions.
• Provides management reports on supplier and departmental performance.
• Initiates and processes component warranty claims.
• Report on the status of projects and issues as directed.
• Provide data and work with the Purchasing Department to select vendors for the services. Assist in the development and review final vendor contracts.
• Acts as a liaison between component vendors and Engineering and the Repair administration to aid in lowering Rotable expense.
• Review technical and financial disposition of component repair/overhaul, in an effort to provide cost effective solutions.
• Create data analytics to identify cost reductions / Develop probabilistic models with historical data analyses.
• Create customer bill-back efficiencies to ensure timely payment by customers
• Build and maintain interactive trend reports utilizing Tableau or similar products
• Curate weekly, monthly, and quarterly presentations of current and past data trends as completed by team members and provide to relevant stakeholders
• Performs other duties as directed by Director, Scheduled Maintenance and Outside services.

• Bachelor’s degree in a related field or equivalent work experience.
• 2-4 years of analytical and reporting experience
• Knowledge of Part 121 airline procedures.
• Engineering background is a plus.
• Airframe and Powerplant Certificate is a plus.
• 4 - 6 years of related Landing gear experience, preferably at Airline and/or Landing Gear Repair Station
• TRAX experience a plus.
• Proficient in Tableau or similar data analytics software.
• Experience with Data Visualization software a plus.
• Demonstrated sound decision-making skills.
• Self-starter, able to work with little supervision.
• Strong team, interpersonal and communication skills.
• Disciplined planner that produces successful outcomes.
• Takes pride and ownership of all responsibilities and ensures success
• Desire and ability to thrive in fast-paced environment.
• Proficiency with Microsoft Office Suite

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Work on daily and weekly analysis on designing projects, workflows and experiments to inform important strategic decisions.
• Create, maintain, and optimize weekly, monthly and quarterly reporting.
• Prepare, deliver reports, presentations and data visualizations for cross- functional teams in Ground Operations and Sales.
• Query data to analyze, monitor, and investigate trends. Review and create data models and queries while performing weekly and ad-hoc analysis.
• Analyze the details on how metrics are calculated, and ensure that the data source matches the needs of the business.
• Implement Automation of manual data extracts and other manual reporting activities.
• Improve quality controls by verifying accuracy and integrity of the data in a variety of reporting platforms to drive improved insights and reporting.
• Assist in analyzing large and complex data sets with the ability to draw conclusions and provide meaningful insights.
• Create documentations on all projects using pre-defined templates and keep documentation up to date on existing reports

• Bachelor’s degree in Business, Engineering or Technology, required
• 2+ years of experience
• Experience with Advanced Excel, Access or other scripting tools.
• Strong Knowledge in SQL, data-mapping and modelling.
• Knowledge in BI data visualization and analytical tools.

Skills:

• Strong critical thinking, problem-solving, analytical skills and debugging skills, sufficient to provide accurate problem analysis to business unit and follow up with documentation.
• Good team player and ability to work independently.
• Curiosity and drive to solve problems.
• Ability to learn new technologies.
• Strong written and communication skills.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Responsible for the developing and continuous improvement of process for calculating and collecting revenue for:
  • Import Service Fees
  • Storage fees
• Track and report cargo volumes handled for customers at the LAX facility .Instruct vendors on how to follow the process related to revenue capture and reporting, to ensure the maximum revenues are captured for the company for billing purposes.
• Maintain, support and improve the overall invoicing for the LAX facility, and keeps vendors aware of any updates and changes to the process.
• Utilize Cargo Management Software (CargoSpot) with accurate data.
• Coordinate with Accounting Dept. to ensure invoices are processed in a timely manner, and are expedited as necessary.
• Oversee the daily import and export operations at LAX in regards to data entry, document control, and customs reporting.
• Advise Station Managers of the work status of any issues or discrepancies, such as labor issues, workflow issues, and government issues that cannot be easily resolved by a supervisor.
• Assist with the supervision of the warehouse

• Bachelor’s degree or equivalent work experience in airfreight operations and reporting 
• 3-5 years of experience in airfreight operations and reporting
• Experience formulating and filing cargo handling reports
• Knowledge of CargoSpot or equivalent Cargo Management software required
• Cargo handling experience is a plus.

Special Demands:

• Ability to travel as needed

Skills:

• Experienced in Microsoft office software, specifically in data base, spreadsheets and word processing.
• Ability to manage multiple activities and work with a strong sense of urgency is required.
• Highly organized individual with emphasis on accuracy and timeliness, who wants to learn and grow.
• Good initiative and ability to work independently.
• The individual must have excellent written, verbal and communication skills.
• Must participate with different groups on projects from concept to completion in a fast paced, time critical environment.

#GH19 #LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement