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Job Title Department Location Company Posting Dates Job Number
Atlas Air Worldwide First Officer Crew Remote, United States Atlas Air, Inc 07-24-2024 5811
Overview

Atlas Air First Officer

 

Flying with Atlas Air is a lifestyle like no other. Here, our pilots enjoy the flexibility of a career built around their lives and the fulfillment of making the extraordinary happen every single day.

Flying with a greater purpose, our pilots carry everything from the U.S. military to humanitarian aid, sports teams to music superstars, e-commerce to economies- and do so with the world’s largest fleet of 747s as well as fleets of 777s, 767s, and 737s.  

 

The unrivaled Atlas Gateway travel program makes sure that all Atlas pilots have positive-space seats for every domestic commute and international gateway travel for crew living outside the U.S. (up to $1,250 each way), meaning no more flying standby or using a crash pad. It means our pilots live where they want to live – we pick up the cost of their stress-free commute.   

Living life to the fullest, our pilots choose routes and schedules that suit their lives.


Because a job at Atlas is more than a chance to fly, it is an opportunity to rise.


Join us.

Responsibilities

An Atlas Air First Officer (SIC) has full responsibility for the following:  

  • Assists the Captain in the safe and efficient conduct of the flight 
  • Proficiency in the duties and responsibilities required of a SIC 
  • Advise the Captain of any abnormality during ground and flight operations 
  • Be current and have operational knowledge of the Flight Operations Manual, Flight Crew Operating Manual, Jeppesen Airway Manual, and pertinent regulations 
  • Constant awareness of all flight parameters, including on-time performance and the effect on customer flight schedules and customer service  
  • Assists in emergency and abnormal/non-normal procedures 

 

NOTE: All candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E.

 

Requirements for Candidates with an Airline Transport Pilot (ATP) and Restricted Airline Transport Pilot (R-ATP) Certificate  

  • Hold a current restricted or unrestricted FAA ATP certificate with an airplane category multi-engine class rating and English proficiency endorsement  
  • Current FAA Class 1 Medical Certificate  
  • Hold an FCC Restricted Radiotelephone Operator Permit  
  • Hold a current and valid passport with no restrictions on international travel, including the ability to obtain entry visas for locations in which Atlas Air operates 
    • All passports should have a minimum of 24 months validity
    • Legal name (including compound last names) must match on passport, employment authorization documents (if applicable) and FAA licenses and permits
    • Ability to obtain CANPASS permit (Canadian Customs program)
  • Legally authorized to work in the United States and possess proper working documents (meaning you are a U.S. citizen, you have a permanent resident ‘green card,’ an EAD, or other basis to work legally within the U.S.) 
  • Successfully complete a DOT pre-employment drug test  
  • Minimum age of 21 years of age (for R-ATP) or 23 years of age (for ATP) as pilot positions are subject to FAA 121 mandatory retirement regulations  
  • Ability to pass a 10-year security background check, the Pilot Records Improvement Act (PRIA), and Pilot Records Database (PRD) evaluation 
  • Ability to provide 5 years of domestic and/or foreign (if applicable) training records or adequate supporting documentation
  • Ability to work varying schedules including reserve duty, weekends, evenings, and holidays
  • Thorough working knowledge of all Federal Aviation Regulations applicable to FAR Part 121 Operations
  • Must be able to adhere to the Atlas Air First Officer Crewmember Uniform Appearance Standards
  • Excellent communication skills
  • Proven leadership ability
  • Accurate and timely decision-making skills

 
Required Flight Hours:  

  • Minimum of 1000 hours of fixed wing, OR;
    • 500 hours of fixed wing under FAA FAR part 121 or 135 (or equivalent foreign operations – e.g. 705 Canadian) OR
    • 250 PIC hours of fixed wing for rotary Military flight-training graduates

  • Meet the required minimum hours of 1,500 total time with the exception of: 
    • 1,250 total hours – with a qualifying 2-year aviation university program OR
    • 1,000 total hours – with a qualifying 4-year aviation university program OR 
    • 750 total hours - military flight-training graduates 

 

NOTE: ATP Certificates issued with a “CIRC APCH-VMC Only” limitation is acceptable.   

 
Preferred Qualifications:  

  • 2500 hours of total time operating in an FAA part 121, 135, 91 or Military environment
  • 500 hours of turbine time
  • Recent flying experience (greater than 200 hours within the last 12 months)
  • Significant wide-body, PIC, Military AND/OR international flight experience, complex avionics, (e.g., Boeing Honeywell, Boeing Collins, Collins Proline, Garmin G500/G1000/G3000/G5000)
  • Multi-crew experience with knowledge of CRM/TEM
  • Operations in complex airspace with significant experience in sophisticated instrument work, e.g. LNAV/VNAV or RNAV approaches and/or FMC manipulation
  • Bachelor’s Degree in Aviation Flight, Aviation Management, or related field preferred; or equivalent experience

 

NOTE: We consider numerous factors when evaluating flight hours, including:  

  • Complexity of aircraft flown
  • Nature and type of flight operations
  • Recency, quality, quantity, and verifiability of flight time and associated logs
     

Candidates without an Airline Transport Pilot (ATP) Certificate  

Atlas Air now offers highly qualified candidates the opportunity to complete the ATP certification course. Pilots must meet all the required pre-requisites for obtaining an ATP listed above, while meeting the full ATP minimum flight hour criteria defined by FAR 61.159 listed below: 

  

Required Flight Hours 

  • 1500 Total Flight Time  
  • 250 Pilot-In-Command (PIC) hours fixed wing  
  • 500 Total Cross Country hours or 200 hours for a restricted ATP (R-ATP) under FAR 1.160 (f)
  • 100 Cross Country PIC hours
  • 100 Night Flight Time hours  
  • 25 Night PIC hours  
  • 75 Instrument Training hours  
  • 50 Multi-Engine Land hours

  

Benefits as a First Officer

Being a First Officer at Atlas Air is a job like no other, and it calls for benefits like no other. We offer a world of benefits and perks to take care of you and your family, no matter which fleet you fly.

  • Positive Airline tickets for your commute for those living more than 130 miles from their base within the U.S., and international gateway travel for crew living outside the U.S. (up to $1,250 each way)
  • Business Class for Domestic and International Travel while deadheading greater than 4.5 hours
  • 64-hour minimum monthly pay guarantee – commencing date of hire
  • Company paid hotels in base, before/after trips and while on reserve
  • Premium pay available for flying on days off
  • Variety of schedules across different fleet types
  • Profit Sharing Plan
  • Basic Life and Accidental Death and Dismemberment (AD&D) Insurance
  • Long Term Disability (Loss of License) Insurance
  • Retirement Direct Contributions by the Company
  • Paid Sick Days
  • Travel benefits via MyID Travel for immediate family after 6 months of employment
  • Various voluntary benefits, including; Critical Illness, Pet Insurance, and more!

  

Learn more about our team, our fleet, our flights, and our purpose here at Tailwinds:  https://www.atlasairworldwide.com/tailwinds-atlas-air-worldwide-blog/ 

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.  

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement 

 

#PM19 #LI-20 #WB #LI-Remote 

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Senior Manager Commercial Enablement Sales & Marketing Farnborough, United Kingdom Atlas Air, Inc 08-14-2024 5892
Overview

We are Atlas Air Worldwide. Strong the world over, we are a global leader in outsourced aviation providing cargo, charter, leasing, and passenger operations. Operating as Atlas Air, Titan Aviation Holdings, and Polar Air Cargo—we move the world forward, bringing over 30 years of expertise to our industries. Join us at this exciting time as we embark upon a transformation of our business capabilities.
In this role you will be responsible for the overall strategy, development, and delivery of core commercial data & analytics, systems/technologies, and commercial planning to ensure Atlas Air is equipped with the right tools, enablers, and insights to deliver commercial objectives. You will play a leading role in the Commercial divisions’ digital transformation by delivering commercial enablement that drives competitive advantage.
The candidate will be responsible for, amongst other things, analytics, data visualization & executive reporting, Salesforce / CRM, commercial systems, sales program management systems, data management, and global sales planning. This is a complex, high impact role which requires a unique blend of high commercial acumen and deep technical skills. We are seeking a self-starter who can recognize the power of data, technology, and planning to drive commercial success.


Values and Behavioral Standards: To ensure the effective communication and application of company values and behavioral standards, as stated in our company “Code of Conduct” policy, and to respond appropriately in the event of any known departure.

Responsibilities
  • Support the Senior Director to stabilize the current portfolio of sales and commercial tools/technology stack’ with a focus on accuracy and reliability.
  • Act as the key subject matter expert, and central interface, facilitator and enabler between Sales/ Commercial teams and IT.
  • Spearhead the design, development and continuous improvement of high impact suite of sales reports and executive KPI dashboards based on data stored in multi-dimensional models and databases.
  • Lead execution of a comprehensive data, tools/technology & analytics strategy roadmap for Sales / Commercial to drive long-term enablers to high sales impact.
  • Collaborate with leaders and field sales to understand complex, ill-defined business problems and opportunities, perform in-depth analyses, and propose solutions to improve sales effectiveness, revenue maximization and efficiency of sales processes.
  • Drive the development of a core CRM platform to serve as the beating heart and foundational pillar of the Commercial division’s technology stack, and the single source of truth for all customer touchpoints, sales planning, and initiatives.
  • Lead sales process automation and improvement initiatives through innovation to drive quality and efficiency.
Qualifications
  • Advanced Degree in Business Administration, Economics, Mathematics or similar required.
  • 7-9 years’ experience in a consultancy or analytical role. Airline/transportation industry experience preferred.
  • Management consulting background with experience in the airline and/or logistics industries.

 

Skills

  • Excellent interpersonal skills with the ability to interact at all levels of the company and with customers.
  • Strong team player with exceptional analytical and problem-solving skills.
  • Wide and deep commercial experience with an excellent grasp of sales planning, sales programs, and sales tool development/management, including technology and data acquisition strategies.
  • Advanced Excel; VBA preferred.
  • Excellent Database skills, including knowledge of SQL, Tableau, Python and VBA.
  • Salesforce/CRM design and development.
  • Reporting, analytics, including statistical analysis and data visualization. Proficiency with Tableau, PowerBI or other data visualization tools.
  • Database design and development, including proficiency with database querying language such as SQL, and scripting languages such as R.
  • Project Management, process design, implementation and automation.
  • Scaled Agile Framework.
  • Working with internal and external stakeholders, including but not limited to developers and technology providers.
  • Highly organized individual with emphasis on accuracy and timeliness.
  • Ability to work independently and with minimal supervision.

Other requirements

  • Flexibility to work additional hours and travel as required.

 

 

#LI-SL1

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AOG Travel Mechanic Technical Operations Erlanger, KY Atlas Air, Inc 09-17-2024 5898
Overview

Inspect, modify and repair aircraft at the maintenance base and remote locations. Troubleshoots technical discrepancies and executes repairs of company aircraft.  Provides guidance to the entry level mechanics/on site contract mechanics on basic tasks and troubleshooting.  Proficient in the use of electronic test equipment, voltage/amperage measuring, recording devices and navigation of troubleshooting equipment.

Responsibilities
  • Troubleshoot technical discrepancies and execute repair of company aircraft
  • Accomplish aircraft inspections per company procedures
  • Proficient in use of electronic test equipment, voltage or amperage measuring, recording devices and navigation troubleshooting equipment
  • Ability to read and interpret blueprints, drawings, schematics and technical orders
  • Inspect and assist in maintenance of company equipment and tooling
  • Work as a member of a team that will interface with contract maintenance personnel
  • Follow safety measures, good shop practices and cleanliness standards
  • Communicate discrepancies to Maintenance Control department found during inspections and follow directions to troubleshoot and repair faulty conditions
  • Ensure that all aircraft documentation is completed accurately per company and FAA procedures prior to aircraft departure
  • Providing guidance to mechanics on advanced tasks
  • Organize daily tasks and coordinate inspections/repair of aircraft
  • Coordinate materials and tooling requirements for projected work for entire shift 
  • Perform Manual and Aircraft parts inventories as required
  • Assist other company departments to ensure on-time departure of company aircraft
  • Additional duties assigned
Qualifications
  • High School Diploma or equivalent
  • Minimum 7+ years of transport category aircraft maintenance experience (Boeing series aircraft – preferred) 737,777 747-400, 747-800 Gen Fam with RII authorization
  • Unrestricted engine run qualifications on 737, 777 and 747 aircraft
  • Formal training on advanced systems/avionics on 737, 777, 747 aircraft

 

Qualifications continued:

  • Must possess valid passport and be able to travel for AOG recovery and special projects regularly
  • Bore scope qualified on CFM, Pratt Whitney or GE-90 engines
  • Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate 

 

Skills:

  • Must be able to read, write, fluently speak and understand the English language
  • Strong analytical, interpersonal, verbal and written communication skills
  • Working knowledge of Microsoft software and in use of digital manuals
  • Strong work ethic and organizational skills
  • Must be able to work in variable weather conditions
  • Ability to lift parts and equipment
  • Able to work rotating schedules to include weekends, nights and holidays

#LI-20

#GH19

Salary Range: $88,500 - $119,000

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

#GH19 #LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

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Maintenance Manager Technical Operations Anchorage, AK Atlas Air, Inc 07-30-2024 5985
Overview

This position is responsible for managing all aspects of line maintenance at their assigned station(s).

Responsibilities
  • Supervises Technical Representative(s), and/or Line Maintenance Supervisor(s) as assigned.
  • Coordinates personnel schedules to provide adequate manpower coverage as needed to support of aircraft maintenance operations.
  • Ensures the safe and efficient maintenance of company aircraft within their station / geographic area, in accordance with company policies, procedures and regulatory requirements.
  • Responsible for managing, coordinating and providing oversight for contract line maintenance in their station / geographic area as assigned.
  • Ensures personnel under their supervision are trained and qualified in accordance with GMM policies and procedures.
  • Monitors the training, qualifications and level of proficiency for maintenance personnel at assigned station(s) / geographic area.
  • Monitors Flight Schedules and fleet status to ensure best use of resources, ground time and aircraft routing.
  • Coordinates line maintenance requirements with MCC, Workload Planning, Materials, Quality Control, and A/C Planning Departments.
  • Maintains surveillance of line maintenance activity at assigned station(s) / geographic area.
  • Provides resources and technical support as necessary in cases of major mechanical problems or AOG situations.
  • Improve efficiency and reliability by identifying recurring problems and recommending changes in procedures.
  • Responsible for coordinating the timely repair of deferred maintenance items on aircraft transiting assigned station(s) and/or geographic area.
  • Ensures shift turnover and work interruption procedures are followed to ensure incomplete maintenance work is completed before an aircraft is returned to service.
  • Responsible for ensuring timely return of correct and accurate aircraft maintenance log pages to HDQ.
  • Coordinates with MCC for maintenance and aircraft status information.
  • Monitors mechanical problems, Aircraft and Popwerplant performance. Repeat Item and Oil Watch Programs.
  • Formulates corrective action plans for mechanical problems and deferred maintenance items in coordination with MCC.
  • Maintains communication with Regional Manager to ensure cost effective application.
  • Ensures timely entry of log page discrepancies and parts changes in TRAX.
  • Ensures personnel in their assigned station(s) / geographic areas are versed in the use of the TRAX system.
  • Monitors line station spare engine status and engine change kits.
  • Maintains liaison with Ground Operations and Flight Operations to ensure safe and dependable operations.
  • Enforces safety procedures and practices outlined in company manuals and industry standards.
  • Performs duties and responsibilities at field locations away from home base as assigned.
  • Flies on company aircraft as assigned to support aircraft operations around the world.
  • Performs self-audits of station(s) / geographic area as needed.
  • Develops and manages station(s) / geographic area budget(s).
  • Performs additional duties as assigned.
Qualifications
  • Must hold a current and valid FAA Mechanic Certificate with Airframe and Powerplant ratings.
  • Minimum of 7 years in aircraft maintenance
  • Minimum 3 years of supervisory experience
  • Must maintain Atlas Air qualification and authorization for Airworthiness Release.
  • Experience on 747/767 aircraft or equivalent wide body aircraft preferred.
  • Light Travel to meet business needs

#LI-20
#GH19

 

Salary Range: $105,000- $141,500

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

 

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

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Project Manager, Ground Operations Ground Operations Miami, FL Atlas Air, Inc 07-24-2024 6064
Overview

Elevate the department’s project management practices by establishing and upholding PMO governance structures and ensuring the delivery and efficient execution of company initiatives, delivering substantial value to both the company and its stakeholders. The successful candidate will collaborate closely with cross-functional teams to optimize efficiency, effectiveness, and alignment with the company's strategic objectives.

Responsibilities
  • Lead and support the delivery of projects aimed at creating value, enhancing operational efficiency, and elevating customer satisfaction. This includes assessing the business case, monitoring project progress, and ensuring the realization of expected benefits.
  • Develops, executes, coordinates and monitors overall project plans (in MS Project), tasks, and milestones.
  • Develop, implement, and maintain robust PMO governance structures, policies, and best practices to ensure uniformity and consistency across all projects.
  • Cultivate robust relationships with stakeholders at all organizational levels, ensuring effective communication and collaboration to drive project success.
  • Define and monitor key performance indicators (KPIs) to gauge project success and continuously seek opportunities for improvement.
  • Contribute to the establishment of a common set of project management practices, tools and templates for portfolio, program and project level management and ensures standards are being followed.
  • Proactively identify and mitigate project risks while developing contingency plans to safeguard project timelines and deliverables.
  • Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.
  • Interfaces with internal customers and external vendors.
  • Participate in feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders.
  • Share best practices and lessons learned with the organization.
  • Develop resourcing strategies, allocates staff and delegates support as necessary.
Qualifications
  • Bachelor’s degree in or equivalent work experience preferred.
  • Minimum 5-7 years Project Management experience with large scale projects required.
  • PMP certification
  • Experience with maintaining and tracking large ($1mil+) project budgets required, including extensive risk management
  • Requires advanced MS Office 2013/16, MS Visio and Project Professional 2013/2016 skills, and experience with MS Project Server and
  • Experience preparing and delivering presentations to senior leadership required.
  • Proven track record of advocating project management discipline.

 

 

Skills:

  • Requires strong leadership, diplomatic and motivational skills, including the ability to lead up, across and down multiple business and technology organizations.
  • Partner with other leaders to foster a workplace culture of transparency and effective execution.
  • Functions independently with limited work direction.
  • Top notch verbal and written communications skills required.
  • Ability to mentor others and assist peers.

 

Salary Range: $71,000- $96,000

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset."

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

 

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

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Senior Director Supplier Management Procurement/Purchasing Erlanger, KY Atlas Air, Inc 08-07-2024 6104
Overview

The Senior Director of Supplier Management is responsible for facilitating and maintaining the strategic direction and management of the company’s supplier relationships. This role entails developing and implementing supplier management strategies to ensure the supply chain is efficient, cost-effective, and aligned with the company's business objectives, while adhering to all safety standards and regulatory compliance. This Senior Director of Supplier Management will partner with key stakeholders to develop and implement supplier performance metrics, such as SLAs and KPIs, to ensure that all services provided meet the agreed standards.

Responsibilities
  • Partner with key stakeholders across various cross-functional teams to develop and implement a cohesive supplier management strategy that supports the company’s business goals, including performance improvement and cost-reduction strategies.
  • Facilitate and maintain strong relationships between the company and its suppliers, ensuring the highest levels of service and quality.
  • Establish and monitor supplier performance metrics to ensure compliance with contracts and company standards.
  • Manage the Supplier Management team ensuring the team is set up for success and managed accordingly.
  • Develop, implement, and monitor supplier performance metrics (SLAs, KPIs, etc.) to ensure compliance with contractual requirements and company standards.
  • Creation of improvement plans when suppliers are not meeting desired performance.
  • Develop and implement program to identify and mitigate risks associated with the supply chain, including potential disruptions and supplier performance issues.
  • In coordination with operations, risk management, QA & QC, IT, and legal, create an ongoing supplier monitoring program to ensure supplier activities comply with regulatory requirements, safety standards, insurance requirements, IT requirements, and ethical guidelines.
  • Identify and integrate new technologies and best practices to enhance supplier management processes and performance.
  • Provide training and guidance to internal teams on SLA management processes and best practices to ensure consistent adherence across the organization.
  • Represent the company at industry events, building on supplier relationships.
  • Other duties as assigned.
Qualifications
  • Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field, required.
  • MBA, Masters in Supply Chain, or Masters in Finance preferred
  • 10-12 years of experience, including successful track record in procurement, supply chain, continuous improvement, or other management positions
  • 5+ years of managerial experience
  • In-depth knowledge, or passion to learn, the aviation industry and operations

Skills: 

  • Ability to develop high-impact supplier management strategies
  • Exceptional analytical, negotiation, problem-solving, and organizational skills with the ability to define and understand the most critical issues
  • Strong interpersonal skills, with outstanding cross-functional leadership skills; viewed as credible by business line leaders
  • World-class supplier relationship skills. Continuously, but constructively, demanding of suppliers’ performance
  • Ability to develop actionable supplier improvement recommendations and implementation
  • Willingness to “constructively dissent” and challenge senior management thinking on key supplier management challenges
  • Ability to multitask and to effectively work with competing priorities
  • Strong computer skills - Microsoft Office; Word, Excel, Visio, Power Bi, and PowerPoint

 

 

 #GH19  #LI-Hybrid #LI-20

 

 

Salary Range: $145,500 - $196,000

 

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

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Senior Structures Engineer Engineering Hong Kong, Hong Kong Atlas Air, Inc 09-06-2024 6115
Overview

The Senior Structures Engineer reports to the Director, Structures Engineering and is responsible for the engineering data, instructions, documents, and technical support that economically ensures the safety, airworthiness, and reliability of Atlas Air aircraft within the following ATA chapter subjects: 25, 27 (structural aspects), 51, 52, 53, 54, 55, 56, 57, 71 (structural aspects), and 78 (structural aspects). 

 

Values and Behavioral Standards:  To ensure the effective communication and application of company values and behavioral standards, as stated in our company “Code of Conduct” policy, and to respond appropriately in the event of any known departure.

 

Working Location: ICN Incheon

Responsibilities
  • Provide guidance to Structures Engineering staff.
  • Issue instructions and documents to economically support operations and return aircraft to service in a safe, airworthy, and timely manner.
  • Develop plans, instructions, and documents to comply with FARs, ADs, and NPRMs and to resolve non-mandatory in-service issues.
  • Participate in industry working groups, industry steering committees, industry meetings, and conferences.
  • Support integration of new and previously operated aircraft.
  • Liaise with manufacturers; maintenance representatives, repair & overhaul (MRO) facilities; outside engineering departments; regulatory personnel; and other outside agencies.
  • Review work of consultant, contract, and MRO Structures Engineers.

 

  • Evaluate Federal Aviation Regulations (FARs), Notices of Proposed Rulemaking (NPRMs), Airworthiness Directives (ADs), Service Bulletins (SBs), Service Letters (SLs), and other notifications of in-service issues.
  • Develop and/or obtain approved data, acceptable data, and Alternate Methods of Compliance (AMOCs) for repairs, alterations, and modifications.
  • Evaluate reported Level 2 and Level 3 corrosion findings, develop corrective action plans, and submits plan in accordance with regulatory requirements.
  • Evaluate discrepancies that require mandatory reporting to the FAA, and submit these reports to the FAA in accordance with regulatory requirements.
  • Develop product improvement modifications as dictated by Reliability indicators.
  • Work with original equipment manufacturers on emerging issues to help ensure safety and airworthiness, but also minimize the economic impact.
  • Organize, develop and provide all necessary Structures Engineering documentation required to complete aircraft structures modifications and repairs within the allocated time schedule and budget allowance.
  • Provide technical support to Technical Operations, Ground Operations, Flight Operations, and other Atlas Air Worldwide Holdings personnel.
  • Provide 24/7 technical support in cooperation with other Engineering staff.
  • Implement the Repair Assessment Program (RAP).
  • Implement programs to comply with new FARs on Repairs, Alterations, and Modifications (RAMs) and other Aging Aircraft programs such as Widespread Fatigue Damage (WFD).
  • Initiate maintenance program changes and changes to maintenance documents.
Qualifications
  • 4-8 years Aircraft Structural Engineering
  • S. Engineering/Technical Engineering Degree
  • Meets deadlines
  • Remembers & follows instructions
  • Meets daily attendance & punctuality standard
  • Work is thorough
  • Produces accurate, dependable work
  • Output is consistent
  • Complete attention to detail
  • Volume of work produced meets expectations
  • Alertness
  • Commitment to task
  • Perceptivity
  • Ability and flexibility to travel domestically and internationally.

 

#LI-SL1

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Facilities Project Manager Facilities White Plains, NY Atlas Air, Inc 07-24-2024 6128
Overview

Manages all facets of facilities projects (budget, schedule, procurement, stakeholder communication, quality & risk) including planning, design, construction, occupancy, and closeout.

 

Demonstrates capability to read and understand moderately complex documents affecting real estate projects, including but not limited to: agreements/contracts, leases, work letters, project charters, surveys and drawings.

 

Interfaces directly with user groups to define project requirements. Prepares documentation supporting scope of work, project delivery resource requirements, cost estimate & budget, work plan schedule & milestones, quality control, and risk identification. Identifies project delivery resources from pre-qualified lists or through individual project qualification process; liaise with Procurement to conduct standard request for proposals, complete bid analysis, and identify and procure resources essential to project delivery.  Leads resources/team in providing project guidance and direction to achieve project goals. Hosts regular stakeholder meetings; maintains project archives. Creates stakeholder communication plans, maintains records of project communications.

 

Establishes and maintains several programs (Branding, WELL/GBI Certification, ESG) and applies program standards to existing facilities and new projects. Maintains library of resources and develops project balancing standard methods within unique work scopes.

Responsibilities
  • Implements communication plan for meetings and written reports/meeting minutes to keep associates, management and project resources informed. Facilitates project meetings.
  • Implements project documentation governance aligned with company requirements and standards. Ensure project data integrity and documentation is accurate, timely and coordinated.
  • Tracks progress of each project against goals, objectives, approved budgets, approved timelines. Reports status and variances. Creates action plans to meet objectives, budget and schedule.
  • Implements change management routines to assess change requests, make recommendations, secure approvals, and issue change orders. Assesses change requests to determine impacts to budget, schedule, quality and risk.
  • Demonstrates ability to identify project risks, develop risk mitigation and contingency plans, and implement action plans to reduce or eliminate project risks.
  • Reports directly to Sr. Director Ground Operations and Support Services, indirectly to Director Facilities and Services.
  • Able to conduct meetings using MS Teams or similar, as an alternative to in-person travel.
  • Proficient in all MS Office applications, including Excel and Project.
Qualifications
  • Bachelor's degree (BA/BS/BEng/BArch) from College or University in a technical area of study.
  • Minimum six years of related experience and/or training.
  • Aviation industry experience a plus.
  • PMP certification preferred.

 Special demands:

 

  • Must be able to travel domestically and internationally.
  • Able to work after hours or weekends as dictated by project requirements (ie power outages, facility moves)

Skills:

  • Must possess excellent oral and written communication skills.
  • Flexibility to adapt to a fast paced work environment.
  • Must apply critical thinking skills and attention to detail.
  • Should thrive in a self-motivated, team oriented environment.

 

 

Salary Range: $85,500- $115,500

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

 

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Ground Operations Supervisor, Polar Air Cargo Ground Operations Nagoya, Japan Polar Air Cargo 06-27-2024 6137
Overview

This position is responsible for achieving all ground operations goals as they relate to performance, safety, service and regulatory compliance.

Responsibilities
  • Handle flight activity and special needs.
  • Must be qualified to perform all aspects of ground operations including Loadmaster, hazardous materials, deicing, fueling catering, security, etc.
  • Train our customers and vendors in the company procedures for all ground operations functions.
  • Ensure that training records are current for each vendor in our system as required by the FAA.
  • Ensure our customers are current with all operating requirements and focus items
  • Responsible to ensure reliability, performance and safety goals for their customers, cities, vendors and Loadmasters are achieved.
  • Collaboratively develop action plans with those performing below established goal to improve performance.
  • Actively work with all other departments to continuously improve the service to our customers.
  • Manage roster.
  • Interface DHL Express for efficient loading of cargo
  • Handle and load offline transfer cargo between interline carrier to maximize utilization pallets from NGO flights
  • Fully monitor oversea vendor pallets and take necessary actions to ensure high utilization from NGO flights
  • Closely communicate with PO control tower and commercial team to maximize utilization pallets for all of DHL network flights.
  • Supervise daily operation, maintain and improve quality of station performance.
  • Performs other duties as assigned.
Qualifications
  • Bachelor’s Degree or equivalent relevant experience
  • Minimum of 6 years’ experience in aviation industry or other relevant work experience
  • Must be qualified in all areas of ground and 777/747 cargo operations.
  • Experienced in supervising pallets build-up and other warehouse operations.
  • Demonstrate the ability to work in a team-based environment.
  • Willingness to work varied hours and days off.
  • Excellent communication and leadership skills.
  • Ability to meet the demands of varied responsibilities and deadlines.
  • Outstanding customer service skills.
  • Computer skills working with Microsoft Office or comparable software.
  • Must be bilingual in both Japanese and English (Speaking and writing)
  • Previous management/supervisory experience preferred.

LI-SL1

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Senior Maintenance Controller Technical Operations Erlanger, KY Atlas Air, Inc 09-05-2024 6113
Overview

Manages and controls maintenance operations on a shift basis in order to provide safe, compliant and reliable aircraft operations. Is the primary point of contact regarding aircraft out of service and the current mechanical status of all aircraft in Atlas Air / Polar Air fleets. Focal point within the Global Control Center for all aircraft maintenance related items and provides bi directional communications to business unit members as required by the general maintenance manual and internal operating procedures. Responsible for reviewing all maintenance discrepancies for operational impact and coordinating with fleet management for the development of action plans.

Responsibilities
  • Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
  • Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
  • Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
  • Manages implementation of repair action plans.
  • Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
  • Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
  • Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
  • Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
  • Identifies chronic aircraft problems and develops detailed action plans for their repair.
  • Briefs maintenance management on aircraft systems problems and provides corrective action plans.
  • Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
  • Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
  • Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
  • Travels with the aircraft to gather additional information on aircraft problems as required.
  • Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
  • Provides on the job training for Maintenance Control Specialists
Qualifications
  • Airframe and Powerplant License required.
  • Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
  • Strong written and oral communication skills
  • Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
  • Must have the ability to plan, organize, and administrate workloads
  • Ability to stay focused and work under pressure
  • Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
  • Minimum of 1 year experience with Microsoft Windows based computer software applications.

 

 

Special Demands: 

  • No Travel
  • Safety Sensitive
  • Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

 

#GH19 #LI-20

Salary Range: $88,500- $119,000

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

 

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Supervisor, Business Planning & Analysis Sales & Marketing Hong Kong, Hong Kong Polar Air Cargo 08-30-2024 6163
Overview

This position will be responsible for producing timely management reports and analysis, communication with general sales agents, support customer partnership program and promotional campaigns for Polar brand, flights, countries, and products.

Responsibilities
  • Support timely and accurate reporting to Senior Management and Sales team with business implications.
  • Assist in revenue budgeting process, performance measurement, ad hoc projects, business cases and market researches.
  • Provide market data analysis and report the findings to the Sales Team regularly.
  • Assist in developing pricing and sales strategies with stations and General Sales Agents (GSA).
  • Assist in the partnership programs by providing performance analysis.
  • Support and update presentations for customer meetings or internal summits and support Senior Management with forum and exhibition requirements.
  • Cooperate with other departments on automation and dashboard development projects.
  • Provide training and coaching to other team members on data analytics and reporting.
Qualifications
  • Degree holder or equivalent combination of education is required.
  • Minimum 3 years of related work experience, in aviation industry is preferred.
  • Demonstrates good organizational and analytical skills in reporting and analysis.
  • Exhibits strong interpersonal and excellent communication skills in spoken, written English & Chinese.
  • Mature, independent and result-oriented.
  • High proficiency in standard office software: Power Point, Word, Outlook (MS Access) software programs.
  • Candidate specialized in Excel functions including pivot table, database management and VBA programming is preferred.
  • Demonstrates ability to work under time pressure and in a fast-paced environment.
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Director AOG Supply Chain Technical Operations Erlanger, KY Atlas Air, Inc 07-29-2024 6160
Overview

The Director of the AOG Supply Chain is responsible for leading the function performed by the AOG Parts Desk and a professional parts purchasing staff out of service aircraft for Atlas Air and under contract, Polar Air Cargo.  As a purchasing and supply chain leader, ensures the sourcing and buying of parts for aircraft on ground, critical, and other discrete requisition types supported by the AOG desk are conducted timely, in the most economically sound manner to meet block hour rate targets, and in compliance with established policies, codes, and technical specifications.  Responsible for annual combined operating and capital expenses in excess of $50M.

Responsibilities
  • Lead, train, assign, and evaluate work of AOG Desk staff members to build competency and effectiveness.
  • Review and approve purchasing actions up to approved authority level; coordinate requests for higher-level buying approvals.
  • Performs exchange versus buy analysis against operational requirements and inventory holdings.
  • Responsible for conducting purchase, loan, and exchange order reviews for accuracy and compliance.
  • Provide real time solutions for all aircraft material requisitions including but not limited to Aircraft On Ground (AOG), line maintenance, flight spares kit (FSK) replenishment, non-routine scheduled maintenance, action plans, and other requisitions as requested.
  • Research inventory listings and responses to calls for parts to source effective and quality parts.
  • Coordinates loan requests and reports loan orders and returns.
  • Ensure all AOG requisitions are fulfilled within 4 hours.
  • Liaises with Maintenance Control Center (MCC) and line stations to provide timely and accurate updates on requests and seek feedback to assure operational concerns are addressed.
  • Ensure all transactions in TRAX are completed for loans, borrows and other AOG functions.
  • Updates aircraft maintenance deferrals with accurate and updated information pertinent to the technical supply chain
  • Reviews all invoices related to parts purchases to ensure accuracy, contract compliance and fair charges; disputes and negotiates as needed.
  • Understand and enforce contractual terms in vendor agreements; submit inputs for updates to agreements.
  • Supports an environment that encourages cross-functional communication and cooperation to assure operations success and customer value.
  • Perform additional duties assigned by Director or Senior Director as required.
Qualifications
  • BS/BA or equivalent experience in a supply chain, business, or related technical area required; MBA or Master of Supply Chain Management preferred.
  • 12+ years combined experience in aviation operations and/or supply chain required.
  • 7+ years’ experience leading a purchasing, on-demand logistics, and/or sourcing team; this experience in the airline/transportation industry highly desirable.
  • 5+ years in additional shipping and/or transportation discipline a plus
  • Strong business acumen
  • Knowledgeable in performance measurement and able to conduct and apply analysis for process improvement.
  • APICS certification a plus

 

 

Special Demands:

  • Must be available to support 24/7 operations during normal business hours and on an on-call basis.
  • Must be comfortable dealing with higher level executives and on-demand communications.  

 

Skills:

  • Strong integrity and problem solving skills.
  • Demonstrated decision quality.
  • Demonstrated leadership capability and comfort around higher management.
  • Able to work in a fast pace environment. 
  • Excellent communication skills are a must.
  • Continuous improvement mindset
  • Proficiency in Microsoft Office and enterprise resource planning systems required; experience in TRAX preferred.

 

 

Salary Range: $114,000- $154,000

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

 

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Senior Tax Analyst Tax Hong Kong, Hong Kong Atlas Air, Inc 07-25-2024 6173
Overview

This position will assist with the income tax reporting, income tax compliance in Asia Pacific, and worldwide value-added tax (“VAT”) compliance.

 

Values and Behavioral Standards:  To ensure the effective communication and application of company values and behavioral standards, as stated in our company “Code of Conduct” policy, and to respond appropriately in the event of any known departure.

Responsibilities
  • Prepare corporate income tax returns, related tax forms and supporting tax computations for the group in Asia Pacific as required on a timely basis
  • Prepare worldwide VAT returns and supporting work files for the group as required on a timely basis
  • Prepare monthly, quarterly and annual tax reconciliations and relevant journal entries in Blackline
  • Prepare corporate income tax or VAT exemption applications as required
  • Prepare year-end income tax provision for the group in Asia Pacific
  • Assist with Hong Kong employment tax reporting for the group as required
  • Assist with country-by-country reporting for the group in Asia Pacific
  • Provide tax account analysis as requested
  • Assist with annual return and statutory audit of the group in Asia Pacific region as required
  • Assist with the issuance tax invoices to the group’s customers in Mexico via EMITE MX portal twice a month
  • Assist with tax research as well as special tax projects as requested
  • Assist with worldwide tax examinations and tax inquiries as requested
  • Assist with trade surveys of the group in Asia Pacific as required
  • Work with members of the group's Tax and Finance teams, internal business units and various professional service advisors
Qualifications
  • Undergraduate degree in business or accounting
  • Chartered accountant or willingness to sit for and pass examination
  • Around four years and more experience as Big Four tax professional is highly preferable, or other tax related work experience
  • Airline tax experience preferred
  • Strong organizational skill and exceptional communication skills with the ability to interface with multiple groups inside the company
  • Able to work under tight deadlines
  • Detail-oriented and be accurate at work
  • Willingness to increase responsibilities
  • Self-starter who is capable of managing multiple projects
  • Demonstrated ability to solve/research problems both independently and collaboratively
  • Strong computer skills, especially Microsoft Excel
  • Fluent in English, verbal and written

 

“#LI-SL1”

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Ground Operations Coordinator Ground Operations Erlanger, KY Atlas Air, Inc 07-30-2024 6176
Overview

Sets up and follows up on all ground handling and service functions for Charter and ACMI offline operations.

Responsibilities
  • Confirm aircraft fuel operations, crew and passenger catering provisions, aircraft deicing services, passenger handling, and aircraft cabin services are in place according to standard operating procedures
  • Track fuel services on passenger and cargo aircraft per station.
  • Send updates to fuel supplier and into plane vendor of any schedule changes as needed.
  • Track Approved Vendor List (AVL) to ensure compliance with fuel and deicing activities
  • Serves as point of contact all inquiries for the Ground Ops department via 24/7 phone line.
  • Assist in the initial set up and revisions of official documents provided to the designated vendors per charter and/or operation. Coordinates with vendors to ensure services are in place and rendered.
  • Present valid General Declaration and Landing Rights form to U.S. Customs & Border Patrol to obtain approval as required on International flights.
  • Present completed Aircraft Prior Permission Required form to Military Base Operation to obtain approval as required prior to date of operation.
  • Maintain department’s database with information pertinent to General Declaration and Landing Rights filing.
  • Assist in the coordination with main-line stations regarding supplies and stock levels required for flights/operations
  • Support all other departments as needed
  • Perform other duties as assigned
Qualifications
  • BA in Aviation required or equivalent ground handling/airline operations experience
  • Minimum of one year airline experience or equivalent

 

Special Demands:

  • Shift work and weekend coverage may be required
  • Willingness to work varied hours and holidays

 

Skills:

  • Proficiency in Word, Excel, and Outlook, and PowerPoint
  • Good written and verbal communication skills
  • Ability to multitask and coordinate time sensitive duties
  • Ability to meet the demands of varied responsibilities and deadlines
  • Demonstrated ability to work in a team-based environment
  • Outstanding customer service skills
  • Ability to understand Cargo and PAX ground handling, deicing, fueling, and catering procedures

 

 

 

Salary Range: $42,000- $56,500

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

 

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FP&A - Temp Accounting/Finance White Plains, NY Polar Air Cargo 07-30-2024 6193
Overview

The position will assist the CFO with some ad-hoc revenue and costs analysis, month-end reporting, and budget.

Responsibilities
  • Assist with preparation and presentation of annual budget.
  • Assist with ad-hoc reports and analyses
  • Present analyses to CFO and identify opportunities on managing costs.
  • Assist with special projects and tasks, as assigned.
Qualifications
  • Bachelor Degree in Accounting or Finance
  • 5+ years of experience in accounting or FP&A
  • Advanced computer skills with high proficiency in Excel and PowerPoint.
  • Knowledge of Anaplan and JD Edwards.
  • Knowledge of cargo airline is required.

 

Skills:

  • Exceptional analytic skills and a demonstrated ability to build reports for variance analysis.
  • Highly organized individual with emphasis on accuracy and timeliness. Must be detailed-oriented and proactive.
  • Reliable, self-motivated, can work in fast-paced work environment
  • Intellectually curious, self-starter who is not afraid to seek out projects independently
  • Excellent communication and interpersonal skills with the ability to interact at all levels of the company
  • Flexibility to work additional hours as required.
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Systems and Data Analyst Sales & Marketing Miami, FL Polar Air Cargo 08-02-2024 6174
Overview

The position will be responsible for executing Cargo Management System (CMS) related duties not limited to manual and process writing, issue management, documentation, correspondence, training, auditing, rating, security administration, technical issue & project management. Additionally, the position should be highly skilled in all aspects of data analytics, including mining, generation, and visualization. You should be committed to transforming data into readable, goal-driven reports for continued innovation and growth.

Responsibilities
  • Perform control reviews that include processes related to: system development standards, operating procedures, system access security and control, program change management, backup, and system maintenance
  • Constructively work with management to: identify areas for improvement, collectively agree upon appropriate corrective actions, facilitate remediation efforts, and monitor progress to ensure that the Company is timely addressing and remediating significant deficiencies and/or material weaknesses and that jeopardize the achievement of its objectives
  • Work with business units to assist in documenting both existing and newly created policies and procedures using established Company standards
  • Assist in the development and maintenance of appropriate testing strategies and test plans to enable management to assess the operating effectiveness of the system
  • Interact with all levels of management and business units to communicate issues, new projects and related CMS and other systems matters
  • Work closely with the Commercial team to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
  • Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources
  • Develop and maintain reports and dashboards by acquiring data from primary and secondary sources. Build scripts that will make our data evaluation process more flexible or scalable across data sets
Qualifications
  • Bachelor Degree holder in computer science or related discipline, or other academic qualifications compliment with equivalent work experience
  • 3+ years of experience as a systems/ data analyst
  • CMS experience (Cargo Ops & Res System)
  • This individual must have the ability to understand and use technology to solve difficult complex system issues (Computer literate and technically oriented)
  • Strong SQL or Excel skills with the ability to learn other analytic tools
  • Proven analytic skills, including mining, evaluation, analysis, and visualization
  • Experience with data visualization tools like Tableau, Excel etc.
  • Demonstrated high level of attention to detail
  • Working knowledge of system troubleshooting
  • Excellent oral and written communication and presentation skills, strong analytical skills, ability to maintain composure under pressure, and a proactive approach to problem-solving and the overall execution of job responsibilities are all essential qualities necessary to be successful in this position
  • Familiarity with air cargo process and IATA standard cargo messaging
  • After hours + weekend coverage required. Ability to travel approximately 10%-20%
  • Strong knowledge of Microsoft Office (Excel, Word, PowerPoint)

 

Salary Range: $51,500 - $69,000

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

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Director Financial Planning & Analysis Accounting/Finance White Plains, NY Polar Air Cargo 08-01-2024 6197
Overview

Responsible for supporting the CFO in all aspects of financial planning, analysis and reporting.

 

Values and Behavioral Standards:  To ensure the effective communication and application of company values and behavioral standards, as stated in our company “Code of Conduct” policy, and to respond appropriately in the event of any known departure.

Responsibilities
  • Lead the reporting and analysis of the financial statements, business units’ expense, revenue, headcount.
  • Owner of all internal and external financial reports.
  • Responsible for financial analysis to support strategic initiatives, including but not limited to cost-benefit, capex and business cases, strategic procurement, contract management, etc. that allow executives to make sound decisions and drive positive outcomes for the company.
  • Monitor accounts receivable, accounts payable, fixed assets, cash balance. Collaborate with accounting and ensure policies are being followed.
  • Act as a trusted advisor to SVP, CFO on all aspects of financial planning and analysis.
  • Support SVP, CFO in promoting a culture of integrity.
  • Lead rigorous annual budget process, work with business units leaders to generate their budget, prepare presentations.
  • Prepare accrual of incentive plans, plan and coordinate annual and bi-annual payments with HR and Payroll.
  • Proactively identify and action major tactical improvement opportunities, collaborate with all departments of Polar and its shareholders.
  • Special projects and tasks as assigned.
  • Partner with business leaders to support Company’s strategy
Qualifications
  • Bachelor’s degree in Business Administration, Finance or Accounting required, MBA, CFA or CPA is a plus.
  • 15+ years’ experience in financial analysis and cost analysis with a demonstrated progression of increased responsibility and superior analytical and problems solving skills.
  • 10+ years of people management experience.
  • Proven interpersonal leadership and collaboration skills with the ability to effectively supervise, coach and influence employees.
  • Excellent communication, influencing and interpersonal skills with the ability to interact at all levels of the company and with external parties.
  • Advanced computer skills with high proficiency in Excel spreadsheet and financial modeling.
  • Knowledge of Anaplan and JD Edwards or other consolidation and accounting system, SQL database modeling a plus
  • Airline/transportation/distribution industry experience preferred.
  • Solid understanding of the accounting and financial impact of business decisions.
  • A change agent and strong collaborator with outstanding organizational skills and ability to manage complexity and lead multiple projects simultaneously, with attention to details, accuracy and timeliness.
  • Flexibility to work additional hours as required and some travel may be required.

 

Salary Range: $136,683 - $184,609

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document ahttp://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

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Assistant Station Manager Ground Operations Anchorage, AK Atlas Air, Inc 08-08-2024 6209
Overview

Achieve all ground operations goals as they relate to performance, safety, service and regulatory compliance. Monitor Station operations and coordinate operational tasks with Company, customer and vendor representatives to achieve safe and timely arrival/departure procedures.  Improve Atlas Air’s quality of service and customer satisfaction by assisting with the station management and ongoing operations to ensure all aircraft movements, terminal activity, ramp handling, loading/unloading of aircraft and cargo handling meet all company and governmental requirements and safety regulations with all station operations.

Responsibilities
  • Achieve all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance.
  • Oversee and manage compliance of established operational procedures and guidelines designed to provide a safe work environment.
  • Strives to achieve station on-time performance goals.
  • Monitor staff training requirements and ensure all staff training is current
  • Partner with Station Manager in achieving operational and administrative objectives
  • Establish safety goals and initiatives
  • Ensures airport SIDA rules and policies are complied with.
  • Act as communication conduit on behalf of the company to resolve any problems and respond to special requests.
  • Assist with oversight on flight specific requirements.
  • Manage PPE and aircraft inventory
  • Write and submit reports as directed
  • Respond to staff and customers’ questions, problems, requests and/or complaints
  • Partner with Station Manager on meeting with customers and vendors on a regular basis to discuss potential problem areas and the entire scope of the Company
  • Collaborate with the Station Manager in station related problems arising from arising from vendor or service providers.
  • May assist the Station Manager in attending meetings with the airport authority, regulatory bodies and other airport stakeholders as requested
  • Supports the Station Manager in driving station performance and regulatory compliance through effective oversight and engagement.
  • Perform additional duties delegated by the Station Manager

 

Qualifications
  • Bachelor’s degree or equivalent experience
  • Minimum 4 years of experience in passenger and/or cargo operations including customer service and supervisory experience required.
  • Experience
  • Must be qualified in all areas of Passenger and/or Cargo operations.

 Special Demand:

  • Must have the ability to understand and use Microsoft office software, specifically in database, spreadsheets and word processing
  • Must be able to motivate and lead staff through a project from concept to completion in a fast pace time critical environment
  • Must be able to perform multiple tasks and be able to complete difficult matrices to ensure all tasks are followed through from start to finish
  • Must have excellent written, verbal and interpersonal communication skills
  • Ability to perform all aspects of Ground and Cargo Ops including Loadmaster, handling hazardous materials, de-icing, fueling, catering, security, etc.

 

Skills:

  • Demonstrated ability to work in a team-based environment.
  • Excellent communication and leadership skills.
  • Willingness to work varied hours and holidays.
  • Ability to meet the demands of varied responsibilities and deadlines.
  • Outstanding customer service skills.
  • Computer skills working with Microsoft Office or comparable software.
  • Applicants are required to successfully pass company initial and annual recurrent training in areas of load planning, Weight & Balance, and aircraft handling

 

Salary Range: $67,500- $91,500

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset."

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

 

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Maintenance Manager Technical Operations Hong Kong, Hong Kong Atlas Air, Inc 08-09-2024 6210
Overview

This position is responsible for managing all aspects of line maintenance at their assigned stations(s).

 

Values and Behavioral Standards:  To ensure the effective communication and application of company values and behavioral standards, as stated in our company “Code of Conduct” policy, and to respond appropriately in the event of any known departure.

Responsibilities
  • Supervise Technical Representatives and/or Line Maintenance Supervisor(s) as assigned. Coordinate personnel schedules to provide maintenance as required in support of aircraft operations.
  • Ensure safe and efficient maintenance of company aircraft within his geographic area, in accordance with company policies and procedures and regulatory requirements.
  • Responsible for managing, coordinating and providing oversight for contract line maintenance in his geographic area as necessary.
  • Ensure personnel under his supervision are trained and qualified in accordance with GMM policies and procedures. Assign, monitor and document on-job training as required to ensure a proficient, trained and qualified workforce.
  • Monitor Flight Schedules and fleet status to ensure best use of resources, ground time parameters, and aircraft routing.
  • Coordinate line maintenance requirements with MCC, Maintenance Stations, Materials, Quality Control, and A/C Planning/Marketing Departments.
  • Maintain surveillance of line maintenance activity at assigned station(s). Provides resources and technical support as necessary in cases of major mechanical problems.
  • Responsible for the timely repair of deferred maintenance items. Plans and assigns specific repairs to qualified personnel consistent with availability of materials and aircraft ground time.
  • Ensure communication between Maintenance shift personnel regarding aircraft status and incomplete maintenance issues to ensure that maintenance not completed as a result of shift changes or other interruption is completed before an aircraft is returned to service.
  • Responsible for timely return of correct and accurate aircraft maintenance log pages to HDQ.
  • Coordinate with MCC for maintenance and aircraft status information. Maintains liaison with MCC for planning purposes and routing of aircraft with significant maintenance problems to stations where repairs can be effectively accomplished with minimum disruption to aircraft scheduled pattern.
  • Monitor mechanical problems, Aircraft and Powerplant performance. Repeat Item and Oil Watch Programs. Formulates corrective action plans in coordination with MCC.
  • Provide technical assistance and coordinates with operators with whom Atlas Air has contractual obligations and/or maintenance agreements.
  • Maintain communication with Station/Regional Manager to ensure cost effective application of resources and provisioning at respective stations.
  • Monitor line station spare engines and regional availability of lease engines.
  • Perform additional duties as assigned by the Station/Regional Maintenance Manager

 

Qualifications
  • Bachelor degree or above, or equivalent work experience
  • Must hold a current and valid FAA Mechanic Certificate with Airframe and Powerplant ratings.
  • Ten years of commercial, heavy jet maintenance experience with 3 years in a management capacity.
  • Must maintain Atlas Air qualification and authorization for Airworthiness Release.
  • Strong technical skills, Boeing 777/747/767 experience preferred and desirable.
  • Major/Base and Line maintenance experience preferred and desirable.
  • Proficient in Microsoft Word/Excel
  • Ability to manage large aircraft projects
  • Excellent Communication skills
  • Ability to identify cost effective maintenance solutions
  • Ability to utilize company software systems for analysis and data interrogation.
  • Fluent and spoken and written English and Chinese
  • Must hold,or be able to obtain a Hong Kong driving license.

 

“#LI-SL1”

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Lead A&P Mechanic Technical Operations Franklin Park, IL Atlas Air, Inc 08-19-2024 6211
Overview

Inspect, modify and repair aircraft at the maintenance base. Troubleshoots technical discrepancies and executes repairs of company aircraft.  Leads and guides mechanics on advanced tasks.  Proficient in the use of electronic test equipment, voltage/amperage measuring, recording devices and navigation of troubleshooting equipment. Coordinates materials and tooling requirements for projected work. Schedules manpower to cover aircraft maintenance and inspections.

Responsibilities
  • Troubleshoot technical discrepancies and execute repair of company aircraft
  • Accomplish aircraft inspections per company procedures
  • Proficient in use of electronic test equipment, voltage or amperage measuring, recording devices and navigation troubleshooting equipment
  • Ability to read and interpret blueprints, drawings, schematics and technical orders
  • Inspect and assist in maintenance of company equipment and tooling
  • Work as a member of a team that will interface with contract maintenance personnel
  • Follow safety measures, good shop practices and cleanliness standards
  • Communicate discrepancies to Maintenance Control department found during inspections and follow directions to troubleshoot and repair faulty conditions
  • Ensure that all aircraft documentation is completed accurately per company and FAA procedures prior to aircraft departure
  • Leads and  guides mechanics on advanced tasks
  • Organize daily tasks and coordinate inspections/repair of aircraft
  • Coordinate materials and tooling requirements for projected work for entire shift
  • Act as shift manager as required
  • Schedule manpower to cover aircraft maintenance and inspections 
  • Perform Manual and Aircraft parts inventories as required
  • Assist other company departments to ensure on-time departure of company aircraft
  • Additional duties assigned
Qualifications
  • High School Diploma or equivalent
  • Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
  • Experienced transport category aircraft maintenance experience
  • Formal training on advanced systems/avionics
  • Must be able to read, write, fluently speak and understand the English language
  • Strong analytical, interpersonal, verbal and written communication skills
  • Working knowledge of Microsoft software and in use of digital manuals
  • Strong work ethic and organizational skills
  • Must be able to work in variable weather conditions
  • Able to work rotating schedules to include weekends, nights and holidays
  • Must possess valid passport or State issued driver’s license and  may travel occasionally for AOG recovery and special projects when requested

#GH19 #LI-20

Salary Range: $97,000-$131,000

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset."

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

 

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Manager Strategic Sourcing Technical Operations White Plains, NY Atlas Air, Inc 08-12-2024 6216
Overview

The position of Manager – Strategic Sourcing assists the Director of Technical Procurement in leading sourcing strategies for multiple spend categories of parts in a cross-functional team environment with the goal of achieving significant reductions in total cost of ownership.  In addition, the incumbent strives to deliver year-over-year productivity improvements while maintaining or improving service levels and reliability through procurement process development & innovation. The Manager works closely with key stakeholders from across the Technical Operations and aids other departments in developing effective cost reduction strategies and implementation plans. This position will typically be coordinating sourcing activities & events representing up to $200+M in annual spend on aviation rotables, expendables and consumables to support Atlas Air’s global operations.

Responsibilities
  • Fiduciary duty to the company overall financial health, safety, security and compliance by strategically sourcing long-term, cost effective, reliable, and on-time supply of aircraft materials in coordination with the responsible department managers & buyers.
  • Lead and develop various projects that streamline the effectiveness of the Technical Procurement team including purchase-to-pay process, forecasting (in coordination with Material Planning), process compliance, cost modeling and data visibility.
  • Identify and execute cost savings projects across category portfolio.
  • Directs, monitors, and reports on Parts Manufacturer Approval (PMA) project. Institutes systems and procedures for Designated Engineering Representatives (DER) and Owner Operator Produced Parts (OOPP).
  • Develop and continually improve the tools used for efficiently executing sourcing events for use by the Technical Procurement team.
  • Enhance supplier management processes and increased collaboration with key suppliers to enhance synergies in support of Atlas Air’s business objectives.
  • Develop and maintain material cost tracking models for cost savings yielded through strategic sourcing.
  • Establish a mechanism for providing oversight & procurement expertise to AOG Department.
  • Performs other duties as assigned.
Qualifications
  • Bachelor’s Degree in Business, Supply Chain or similar field or equivalent combination of education and experience. Accredited Masters Degree in business-related field preferred.
  • 5-7 years of experience in strategic sourcing, procurement or supply chain role.
  • Strong problem-solving and analytical skills – able to construct/execute multiple complex analyses (e.g TCO, NPV; cost-price analyses) simultaneously
  • Ability to manage diverse projects simultaneously and the project management skills to successfully implement strategic programs with suppliers and internal process owners.
  • Ability to effectively present information, data and recommendations to all levels in the organization.
  • Solid planning/project management skills
  • Strong negotiating skills
  • Proficiency in IT systems including WORD, EXCEL and PowerPoint.
  • Good written and verbal skills
  • Ability to lead and work with interdepartmental teams
  • Ability to multitask and coordinate time sensitive duties
  • Supervisory experience leading 8+ employees
  • Overnight travel: Up to 10%

Preferred

  • Experience in aviation
  • Category management experience
  • APICS, CPM or other supply chain or procurement-related training/certifications
  • Advanced MS Excel skills
  • Basic SQL Server query

#LI-20
#GH19

 

Salary Range: $85,500- $115,500

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset."

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

 

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Material Operations Clerk Technical Operations Franklin Park, IL Atlas Air, Inc 09-16-2024 6225
Overview

The Material Operations Clerk is responsible for the safe handling and processing of aircraft material as required by company, regulatory requirements and best practices. Receiving, shipping, inventorying, binning and cycle counts. General housekeeping, cleaning organizing and upkeep of the warehouse facilities and equipment.

Responsibilities
  • Receiving, binning, shipping and issuing of aircraft parts.
  • Create Repair Orders for unserviceable parts as directed by Repairs Department and or supervisors
  • Ensure parts are available for daily maintenance workload.
  • Process serviceable and unserviceable part returns.
  • Performs Level 1 and level 2 receiving inspection functions on behalf of Quality Control under the oversight of Material Operations Supervisors and Leads
  • Responsible to execute monthly and weekly tasks as assigned such as Calibration & Shelf-Life review, Cycle/Inventory counts.
  • Daily warehouse housekeeping, cleaning, sweeping, organizing of parts supplies and equipment
  • Utilize computer system to maintain and update inventory in a timely manner.
  • Monitors shipping and station supplies; advises Supervisor of shortages and requirements.
  • Coordinate with HDQ Materials on parts required for assigned maintenance tasks at assigned station.
  • Frequent: lifting, carrying, pushing or pulling of moderately heavy weight objects (up to 70 pounds); controlling or driving materials handling equipment in a congested warehouse environment. Occasional: driving through city traffic to make pick-ups and deliveries, or conduct field inventories.
  • Additional tasks as assigned by Material Operations Supervisor and Leads
  • Attend/pass required trainings for recurrent, refreshment or (re)certification revalidation trainings.
  • Acquire all identifications badges required for the position, control the expiration and renewal.
  • Operate forklifts to move materials in the warehouses.
Qualifications
  • High School Diploma or GED required
  • 1 year experience in inventory, warehousing, distribution, or related functions preferred
  • 2 years of Forklift experience preferred
  • Previous airline experience preferred
  • Previous cycle counting and inventory reconciling experience preferred
  • Must have strong familiarity with MS Excel, Word and Outlook

Special Demands:

  • Available to work flexible hours as the operation requires, night shift, weekends, holidays and extended hours if needed
  • Ability to travel as required supporting operational needs.
  • Clean driving record and possess valid driver license
  • Must be able to pass ten year background check and obtain airport security badge

Skills:

  • Must be computer literate
  • Excellent oral/written communication skills
  • Must be flexible to adapt to a fast paced work environment

 

 

Salary Range: $46,000 - $62,000

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

 

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

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Ground Ops Training Instructor Ground Operations Miami, FL Atlas Air, Inc 07-30-2024 6179
Overview

Responsible for improving, implementing, and maintaining Ground Operations training requirements

Responsibilities
  • Responsible for achieving all Ground Operations training goals regarding performance, safety, service, and regulatory compliance.
  • Performs all aspects of Ground Operations training to include Security training to Loadmasters, Passenger Service Representatives, LCF personnel, authorized representatives, vendor personnel, handling agents, etc.
  • Proactive in anticipating problems and initiating actions to resolve problems with regards to training.
  • Interacts with customers and vendors to ensure proper training requirements, procedures, and knowledge concerning whom to contact if there are problems.
  • Monitors and rates the work performance of attendees in a classroom environment or CBT.
  • Compiles and updates training records for employees, customers, contractors and vendor personnel.
  • Instructs Flight Operations personnel (flight deck crewmembers, flight attendants and dispatchers), on Company Ground Operations procedures to include, but not limited to; Weight and Balance, Dangerous Goods, Security, etc.
  • Develops and updates training material and courseware, as appropriate.
  • Other special projects, as required by the Company.
  • Performs Weight and Balance on aircraft
Qualifications
  • Minimum aircraft-related experience level for ground operations instructors should be at least three of the following criteria:
  • Loadmaster certification and experience
  • Dangerous goods certification and experience
  • Teaching experience
  • Degree in related field
  • Training in a computer based environment and/or develop CBT programs experience

Skills:

  • Broad airline or aviation background
  • Ability and desire to instruct in technical areas
  • Strong interpersonal skills
  • General educational background
  • Ability to work independently
  • Computer literate and specific background in the required subject areas

 

 

Salary Range: $59,000 - $79,500

 

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

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Manager of Business Insights and Data Analytics Accounting/Finance White Plains, NY Polar Air Cargo 09-16-2024 6171
Overview

This position will be responsible for gathering and analyzing data in order to contribute to the company’s strategies.

Responsibilities
  • Responsible for reporting and analysis of shipment and customer contribution, including cost allocation methodology, sharing results with senior management and sales team.
  • Collaborate with finance, ground operations and sales to design and develop highly visual, interactive, and layered Business Intelligence solutions using Tableau or similar application. Identify, research, and resolve technical problems.
  • Lead rigorous revenue budget process, by collaborating with various departments and ensuring revenue aligns with the company’s goal. Generate reports and analyses on the revenue budget.
  • Assist the BIDA team with projects and act as their backup when required
  • Assist with projects, related to finance Lead the revenue budget process
  • Perform other job-related functions as assigned
Qualifications
  • Bachelor’s Degree in Business, Finance or Aviation Management. Master’s Degree preferred.
  • 5 to 7 years Business & Analytics experience, some experience in FP&A is a plus.
  • Advanced knowledge of SQL, Tableau, SSRS
  • Advanced MS suite skills
  • Excellent problem solving, quantitative and analytical skills
  • Project management, scheduling and planning
  • Motivated, self-starter individual with a follow-up, follow-thru mentality and broad-scope-view of company objectives
  • Team player, excellent written and oral communication skills and ability to interact with senior management.
  • Must be a self starter, with the ability to multi-task and deal with many projects concurrently.

 

 

 

Salary Range: $85,500 - $115,500

 

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

 

 

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

 

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

 

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Reservations & Customer Service Senior Coordinator Sales & Marketing Incheon, Korea, South Polar Air Cargo 08-19-2024 6236
Overview

Represent the company in customer interactions and services. Acts as communication conduit on behalf of the company for the customer to resolve any customer identified problem through communication source. Assist with customer booking and revenues enhancement. Besides, networking with sister stations is a core job too.

 

Values and Behavioral Standards:  To ensure the effective communication and application of company values and behavioral standards, as stated in our company “Code of Conduct” policy, and to respond appropriately in the event of any known departure.

Responsibilities
  • Plans and develops improved procedures.
  • When possible, averts and/or diffuses potential customer problems.
  • Collaborates with Sales team regarding claims, problems or complaints due to mishandling of cargo.
  • Oversees the entire process of interline shipments, ensuring punctuality of transactions.
  • Manage daily up and down swing and avoid any potential voids on the flights ex APAC gateways.
  • Optimize cargo flow through management of capacity planning, yield and aircraft routing.
  • Identifies research and, when possible, resolves customer service issues and/or ensures resolution. Responds to customers’ questions, problems, requests, and/or complaints. Research local claims and provides documentation to corporate customer service
  • Assists corporate customer service in research of claims by gathering requested documentation
  • Identifies and communicates problems in freight allocation and pallet build-up to terminal services and/or management and ensures resolution.
  • Creates, maintains, updates and/or utilizes customer, operations and/or freight report and information in computer database and/or company records.
  • When requested, calculate, analyzes and provides appropriate spot trucking rates to customers. Tracks all on forwarded cargo to destination via aircraft or truck. Coordinates truck movements with operations.
  • Traces missing cargo and follow-up on tracers, provides freight status fax alert and/or customer call back-up support.
  • Assists supervisors in identification of other internal departments’ potential and/or current problems and/or needs relating to customer service and works with departments to resolve
  • Communicates with station manager on ongoing basis.
  • Track flights and advises staff and handlers of ETA/ETD and handling required.
  • Performs other duties as assigned.
Qualifications
  • Strong ability to manage complex situations under time pressure
  • Less than 5 years of working experience in the air cargo industry.
  • Demonstrates proficiency in Excel, and Word. 
  • Understands and uses company reports utilized by Ground Operations
  • Applies interpersonal, communication, and telephone skills.
  • Uses ability to track and coordinate multiple issues simultaneously.
  • Applies decision making skills.
  • Applies conceptual and problem solving skills.
  • Applies understanding of aircraft cargo loading capacities.
  • 3-4 working Airline customer service experience or cargo related experience is preferred.

“#LI-SL1”

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The Company (Atlas Air Worldwide Holdings, Inc. and its operating subsidiaries) is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected].