• Conduct various studies with regard to flight crew utilization resulting in improved cost and reliability performance. Support operational and financial efficiency projects for Crew Planning and Flight Operations
• Evaluate and enhance crew staffing models to ensure appropriate crew staffing levels are maintained based on the business needs. Develop and support flight crew workforce strategies and ad-hoc studies by conducting data based analyses
• Analyze flight and crew scheduling data to create statistical modeling for reserve staffing based on historical absences and operational disruption.
• Analyze utilization levels at a customer and/or seasonal level to enhance the crew staffing model. Analyze crew basing data to ensure optimal staffing levels at each base.
• Develop and maintain Key Performance Indicators in an effort to identify opportunities for improvement
• Provide analytical support for collective bargaining and other flight crew related matters
• Utilize several and varied software systems, including but not limited to: Airline Information Management System (AIMS), AD OPT (Crew Planning optimization software), and other data management tools such as Microsoft Access and SQL to carry out day to day functions. Serves in a business consultant capacity for crew planning by translating data into quantifiable information
• Builds and fosters relationships with internal and external customers as a representative of Crew Planning.
• Respond to requests for data analysis studies from senior leadership and key stakeholders. Prepare presentations for senior leadership with analysis, findings and recommendations for review or
• Analyze flight crew component within all fleets, provide costing recommendations and other support to sales and marketing for new customer opportunities
• Support budget and goal development for Crew Planning
• Performs other duties as directed by the Vice President, Crew Planning & Analysis

Qualifications:

• Minimum Bachelor of Science degree in Aviation and/or Business. Master’s degree preferred
• Prior aviation experience is required. Particularly in the airline labor and/or crew scheduling environment
• Proficient in Microsoft Office Suite.
• Experience using data manipulation software, including but not limited to Microsoft Access and SQL is preferred.
• Understanding of the Federal Aviation Regulations, Part 117, 121, Subparts Q, R, and S and Part 91
• Background in analysis of regulatory, operational and economic effect on Flight Operations
• Familiarity with the Atlas/Southern Collective Bargaining Agreements (CBA) and Flight Attendant work rules is preferred.

Special demands:

• Minimum 5% travel required
• Shift: Monday – Friday (0900-1700)
• Must be flexible and able to work various hours and weekends

Skills:

• Strong written and verbal communication skills
• Flexibility to adapt to a fast paced work environment
• Strong critical thinking and decision making skills
• Strong organizational, analytical, and interpersonal skills
• Ability to present information in an open forum
• Attention to detail
• Self-motivated

Salary Range: $66,600 - $89,900

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Manage regulatory affairs with airport authorities to ensure full compliance and complete documentation for Polar Flights
• Comply with enhanced policies for Safety and Security by head office of Japan Civil Aviation Bureau (JCAB)
• Comply various type of regulatory reporting to meet JCAB’s requirements.
• Ensure company compliance with all filing matters. (Season, Month and Daily)
• Work closely with network team as a local representative when liaising on filings and applications.
• Work with vendor to set Tariff, Fuel Surcharge and other related charges if necessary.
• Collect market information for sales team.
• Analyze and report market volume information by using Cargo IS, JAFA and other sources to sales team.
• Analyze market yield trend and report to management to share insights for decision making
• Create revenue and tonnage report of each customers for sales team.
• Cross check the Allocation file and post flight of Cargo Booking Advice Sheet, in case of any open positions on flights, notice sales/customer service team to sell those sectors.
• Analyze reason of void position of every flight to enhance sales strategy with sales team.
• Communicate with other departments on on-going basis.
• Assist Japan’s Reservation & Customer Service Team & Sales Team when there is a need to support in customer service.
• Create seasonal PO network’s schedule both inbound and outbound.
• Work with vendor for data transmission matter.
• Take care of DHLE/Interline/Import customers like export customers, as they are also important customers within PO network
• Perform other duties as assigned by Senior Sales Manager.

• Bachelor’s Degree or equivalent relevant experience
• Minimum 3 years of experience in air cargo industry, with knowledge of logistics planning highly preferable
• Must possess strong analytical and administrative skills and have a demonstrated ability to handle situations independently
• Must be able to maintain absolute confidentiality and discretion.
• High degree in decision making skills and stress resistance.
• Ability to manage complex situations under time pressure.
• Strong analytical skills.
• Good communication skills.
• Self-motivated individual with strong sense of responsibility, mentality & broad-scope-view of company objectives.
• High proficiency in MS office software (Word, Excel, Outlook, Power point, etc.)
• Excellent spoken and written Japanese and English

Major Job Accountabilities:

• Responsible for maintaining, supporting and improving the overall station operation to support all business units of the company.
• Responsible for station compliance of all safety regulations and requirements pertaining to the station, aircraft, facilities, equipment and personnel.
• Responsible for achieving all ground operations and corporate goals as related to performance, safety, service and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations.
• Where/when applicable manages the Cargo terminal’s ongoing operations to ensure that terminal, aircraft movement, loading/unloading of aircraft and cargo handling meet all company and governmental policies and regulations and that customers receive quality service.
• Interacts with all customers and vendors to ensure proper training in company requirements and procedures. Ensures customers and vendors know whom to contact if they have problems.
• Monitors all station contracts to ensure all vendors are complying with all contract provisions and service level agreements.
• Meets with customers and vendors on a regular basis to discuss potential problem areas and the entire scope of the company. Resolves all problems arising from vendors, crews, hotels, catering, maintenance, into-plane fuelers, ground handlers or customers.
• Keep upper management and GCC informed of any operational issues that may affect/impact operational performance.
• Monitors and evaluates work performance of all company and vendor employees assigned to the station.
• Interfaces with local airport authorities to ensure company compliance with all local policies.
• Ensures monthly reports are submitted to local airport authorities as/when required.
• Support ULD Ops with the station’s ULD control and other ULD and equipment provision requests.
• Supports other European stations as/where/when needed/requested.
• Liaises with Permitting Department to ensure Atlas and Polar in-transit permits are current and updated as per market needs.
• Work with our Facilities group on any local airport authority requirements related to facility leases, permits, upkeep, repairs, etc.
• Support other European stations with cargo and claims related information requests, cargo buildup supplies, cabin and crew supplies, ULD rotation, shoring material, and other related operational needs.
• Submits an operating budget and operates within that budget. Highly proficient in keeping costs of station operations at a minimum.
• Ensures all invoices are sent forward to be paid promptly.
• Responsible for working as or assigning a local coordinator for the application for and renewal of new company badges, local airport badge, other renewals, and audits for Ground Ops, Tech Ops, and Flight Ops at ZAZ and other European stations as may be requested.
• When required, ensure that the station has a CEIV Pharma certificate that is current after successful completion of the HDQ and Station Validations.
• Nominate a back-up person for the CEIV Pharma.
• Liaise with different departments in the company like SRC, Trainings and Standards, Tech Ops, Commercial departments, and others as required.

Qualifications: 

• Bachelor Degree preferred or equivalent experience.
• At least 8 years of extensive airline operational experience including cool chain handling and delivery.
• Must be experience in all areas of ground and B767/B777/B747 PAX and Cargo operations.
• Able to perform all aspects of Grounds and Cargo Operations including Loadmaster, supervise handling hazardous materials, de-icing, fueling, catering, security, cool handling, etc.
• Ability to organize and perform multiple assignments in a high stress environment.
• Ability to interact, communicate and maintain relationships with clients, vendors, customers in all levels of management.
• Responsible and reliable individual who is committed to work and flexible to serve changing flight schedule.
• Proven ability to lead and manage the activities of a diverse work force.
• Skilled problem solver with leadership qualities.
• Excellent communication, decision and management skills.
• Multilingual, preferably in English and Spanish, other language skills optional/preferred.
• Computer literate, essential working knowledge of Windows environment and Apps.
• Must be willing to travel internationally.
• Must hold approval to work in the European Union.
• Must hold valid European passport and European driver’s license (minimum cat. B).
• Must be able to meet all requirements for security back-ground check by Spanish Authorities.

• Review & audit engines and Auxiliary Power Units (APUs) shop visit documents, generate a discrepancy report, and score card for our vendors’ documents quality improvements purposes.
• Daily process of Line Replacement units (LRUs) removal and installation including the parts “On Hold” & Pending” which includes review the part’s certification, part number effectivity & clarity.
• Preparation and performing engines and APUs changes by quality audit the on & off engines and Auxiliary Power Units (APUs) Airworthiness Directives (ADs) compliance and verification of all their next lower assembly part numbers, serial numbers, hours and cycles.
• Compile data and generate a usage report of all APUs & leased engines hours and cycles on a monthly basis.
• Quality audit & maintain Powerplant Life Limited Parts (LLP) and (Airworthiness directives) AD current status.
• Quality audit & maintain Powerplant Life Limited Parts’ (LLPs) Back to Birth (BTB).
• Compile and process required data for engines health analysis, including the fan and core vibration, (V1& V2) Fuel Flow, Engine Gas temperature (EGT) margin.
• File and archive engines and APUs technical documents either in hard copy or digitally and retrieves them in an efficient manner when required.
• Other duties as directed.

• High School graduate plus 3 -5 years of industry experience in aviation required.
• Ability to handle multiple duties/priorities on a daily basis; ability to function effectively under deadlines and still maintain accuracy; able to keep up in a fast-paced work environment.
• Solid writing, communication, and computer skills required.  Computer literate, knowledge of Microsoft Office Software programs. (Excel, Word, Access)
• Demonstrate analytical and problem-solving skills; high level of attention to detail; outstanding organizational skills.
• Ability to work independently, as well as lead team members; self-motivated; ‘Can do’ attitude.

#GH19  #LI20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Review & audit engines and Auxiliary Power Units (APUs) shop visit documents, generate a discrepancy report, and score card for our vendors’ documents quality improvements purposes.
• Daily process of Line Replacement units (LRUs) removal and installation including the parts “On Hold” & Pending” which includes review the part’s certification, part number effectivity & clarity.
• Preparation and performing engines and APUs changes by quality audit the on & off engines and Auxiliary Power Units (APUs) Airworthiness Directives (ADs) compliance and verification of all their next lower assembly part numbers, serial numbers, hours and cycles.
• Compile data and generate a usage report of all APUs & leased engines hours and cycles on a monthly basis.
• Quality audit & maintain Powerplant Life Limited Parts (LLP) and (Airworthiness directives) AD current status.
• Quality audit & maintain Powerplant Life Limited Parts’ (LLPs) Back to Birth (BTB).
• Compile and process required data for engines health analysis, including the fan and core vibration, (V1& V2) Fuel Flow, Engine Gas temperature (EGT) margin.
• File and archive engines and APUs technical documents either in hard copy or digitally and retrieves them in an efficient manner when required.
• Other duties as directed.

• High School graduate plus 3 -5 years of industry experience in aviation required.
• Ability to handle multiple duties/priorities on a daily basis; ability to function effectively under deadlines and still maintain accuracy; able to keep up in a fast-paced work environment.
• Solid writing, communication, and computer skills required.  Computer literate, knowledge of Microsoft Office Software programs. (Excel, Word, Access)
• Demonstrate analytical and problem-solving skills; high level of attention to detail; outstanding organizational skills.
• Ability to work independently, as well as lead team members; self-motivated; ‘Can do’ attitude.

#GH19  #LI20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Responsible for maintaining, supporting and improving the overall station operation to support all business units of the company.
• Responsible for station compliance of all safety regulations and requirements pertaining to the station, aircraft, facilities, equipment and personnel.
• Responsible for achieving all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations.
• Manages the Cargo terminal’s ongoing operations to ensure that terminal, aircraft movement, loading/unloading of aircraft and cargo handling meet all company and governmental policies and regulations and that customers receive quality service.
• Interacts with all customers and vendors to ensure proper training in company requirements and procedures. Ensures customers and vendors know whom to contact if they have problems.
• Monitors all station contracts to ensure all vendors are complying with all contract provisions and service level agreements.
• Meets with customers and vendors on a regular basis to discuss potential problem areas and the entire scope of the company. Resolves all problems arising from vendors, crews, hotels, catering, maintenance, fuelers, ground handlers, or customers.
• Monitors and evaluates work performance of all company employees assigned to the station.
• Interfaces with local airport authorities to ensure company compliance with all local policies. Ensures monthly reports are submitted to local airport authorities as required
• Submits an operating budget and operates within that budget. Highly proficient in keeping costs of station operations at a minimum. Ensures all invoices are sent forward to be paid promptly.

Qualifications:

• 4 year college degree or equivalent relevant experience.
• Minimum 5 years of extensive airline operational experience.
• Experience in B747 cargo operations.
• Able to perform all aspects of Ground and Cargo Operations including Loadmaster, handling hazardous materials, de-icing, fueling, catering, security, etc.

Special Demands:

• Must be flexible with work schedule and available on call 24/7
• Must have a valid Driver’s License to operate company vehicles

Skills:

• Ability to organize and perform multiple assignments in a high stress environment.
• Ability to interact, communicate and maintain relationships with clients, vendors, customers in all levels of management.
• Proven ability to lead and manage the activities of a diverse and work force.
• Skilled problem solver with leadership qualities.
• Excellent communication, decision and management skills.

• Handle flight activity and special needs.
• Must be qualified to perform all aspects of ground operations including Loadmaster, hazardous materials, deicing, fueling catering, security, etc.
• Train our customers and vendors in the company procedures for all ground operations functions.
• Ensure that training records are current for each vendor in our system as required by the FAA.
• Ensure our customers are current with all operating requirements and focus items
• Responsible to ensure reliability, performance and safety goals for their customers, cities, vendors and Loadmasters are achieved.
• Collaboratively develop action plans with those performing below established goal to improve performance.
• Actively work with all other departments to continuously improve the service to our customers.
• Manage roster.
• Performs other duties as assigned.

• Must be qualified in all areas of ground and 747 cargo operations.
• Demonstrate the ability to work in a team-based environment.
• Willingness to work varied hours and days off.
• Excellent communication and leadership skills.
• Ability to meet the demands of varied responsibilities and deadlines.
• Outstanding customer service skills.
• Computer skills working with Microsoft Office or comparable software.
• Previous management/supervisory experience preferred.

#LI-SL1

• Perform various types of audit to ensure aircraft compliance and safety in all aspect and alignment with company policies and procedures.  Findings will be recorded and conveyed for corrective action and follow-up as required.
• Perform external audits of contract agencies and vendors that repair, overhaul or perform other maintenance on Company aircraft, engines, appliances or components, in accordance with Company policies.
• Perform internal audits of internal departments and/or paperwork audits on work packages, log pages and other Company records.
• Monitor the Company Maintenance and Inspection Programs to assure continuing compliance with FAR’s, Company regulations and policies, procedures specifications and maintenance practices. 
• Conduct follow-up audits, as required to ensure problems found during external/internal audits are corrected within time limitations specified in the Company’s General Maintenance Manual
• Maintain records of audits and findings to document compliance.  Review Corrective Actions of audit discrepancies to assure satisfactory corrective action and preventative actions are accomplished in a timely manner.
• Perform additional tasks as specified in the CASS/Reliability section of the Company’s General Maintenance Manual
• Accomplish SRC Airworthiness investigations as needed.  
• Perform audits on aircraft Weight & Balance program as assigned by Sr./ Manager of Quality.

• Bachelor degree or above, preferably in Business or Aviation (maybe substituted for experience or an A&P certificate) 
• Mechanic’s Certificate with Airframe and Powerplant (A&P) ratings preferred
• At least 4 years’ experience in aviation industry, Maintenance, Quality Control, or Quality Assurance preferred
• Excellent writing and communication skills
• Proficient in computer skills including Microsoft Word, Access, and Excel.
• Demonstrated ability to adapt to shifting priorities, resourceful and strong problem solving mindset
• Flexible and available to work outside or scheduled hours as needed
• Must possess integrity, honesty, and strong work ethic
• Eagerness to learn and willingness to contribute to the role
• Extensive domestic and international travel may be required.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Leads all activities related to the Customer Service department that supports non-initial booking functions (re-booking, cancellations, no-shows).
• Responsible for escalated incidents, when possible, averts and/or diffuses potential customer problems.
• Ensures proper identification and communication is occurring when problems in network disruptions arise to the team for proper action.
• Ensures all responses to the customers are answered in a timely manner based on Key Performance Indicator requirements.
• Ensures timely response to emails, calls and call-back from customers, vendors, carriers and internal network.
• Maintain, create, update and/or utilize customer and/or freight reports and information.
• Liaise with all other Polar Air Cargo inter-departments and business groups as necessary.
• Monitors and communicates tracing of missing cargo and following up on tracers.
• Prepares reports, maintains logs and departmental filings; completes and sends Cargo Correction Advice (CCA).
• Provides guidance to the team as a liaison between the customer and the internal teams not limited to: Customer Resolution Team (CRT), Sales, Ops, Flight Planning, RFS, & Regulatory Compliance to help determine the most accurate booking status.
• Maintaining working relationships with employees in other pertinent departments, such as Ground Ops, and Sales, to obtain and/or provide information.
• Leads and maintains an environment that encourages team work by:
  • Informing the team and Manager of unique or difficult situations.
  • Providing ongoing support, assistance and information to customer service staff, and management.
• Fosters procedural excellence to identify, research and implement policy and best practices.
• Follows employee guidelines and meets all expectations (schedule, dress code, performance, completing all training, safety, goals for the year, etc.).

• Bachelor degree or a combination of work experience with high school graduation.
• 4+ years of experience in similar role required.
• Demonstrates proficiency in MS Office (Excel, Word, Teams), IATA, and Cargo Management Systems
• Must have understanding of aircraft cargo loading capacities.
• Understands and adheres to company policies and procedures.
• Must have understanding of air cargo industry and competition.
• Computer-savvy with a working knowledge of cargo systems. 

Skills: 

• Must possess ability to track and coordinate multiple issues simultaneously.
• Excellent decision-making skills.
• Must be able to maintain absolute confidentiality and discretion.
• Excellent written and communication skills.
• Must be able to apply conceptual and problem solving skills.
• Understands and adheres to company policies and procedures. 

Special requirements: 

• Must be reliable, flexible and available to work varied hours, weekends and holidays
• Travel for this role is not required but may occur infrequently based on business need.

Salary Range: $65,700 - $88,700

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Represent Polar during outside sales meetings and events, arrange and attend sales calls and visits, in which fostering two ways communication to promote Polar products and offers and collect market intelligence and industrial trends
• Develop potential customers with the guidance from Sales Director
• Develop and implement the strategy and tactics for each customer, in consideration with local level allocations of global customer partnership program, to generate revenue that meet or exceed sales objective within the assigned territory by coordinating with other Polar Air Cargo departments, including Customer Service and Ground Operations, to match Polar’s objective with customers’ need
• Actively carry out promotional and loyalty programs as directed
• Provide spot rates in alignment with pricing policies and procedures.
• Coordinate with Accounting and agent/forwarders to resolve short pays, non-payments and CCA’s, including volume weights, and re-weights.
• Provide market information to Sales team, including pricing, market developments, industry marketing issues, forecasting and other information, along with RFQ/RFP, for enhancement of sales strategy and tactics
• Manage, control, measure and monitor all assigned territory expenses.
• Complete daily responsibilities, including weekly preplans, weekly sales reports, expense reports, contract rates, account records, profiles and any other general administrative duties.
• Perform other duties as assigned.

• Bachelor degree or equivalent work experience is preferred
• A minimum of two years of sales experience, preferably in air freight/transportation field, with understanding on air cargo industry, pricing, rates and competition.
• Proficient in MS office suite
• Excellent verbal and written communication skills.
• Self-Starter, self-motivated with strong analytical and interpersonal skills
• Understand and adheres to company operating policies, as appropriate to sales.
• Proven track record in sales achievement, or must have the ability to professionally and successfully assert himself/herself in a positive, well-disciplined manner in the achievement of revenue objectives from assigned accounts/customers.
• Ability to organize and plan sales calls to achieve revenue objectives and have the ability to analyze customer needs/markets and must be able to close customers.

Salary Range: $65,700 - $88,700

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Provide customer service support including duties related to import functions.
• Identify, research and resolve customer service issues and/or ensure resolution.
• Support as needed non-initial booking functions (e.g. re-booking, cancellations, no-shows).
• When possible, averts and/or diffuses potential customer problems.
• Identifies and communicates problems in network disruptions to the customer.
• Assists supervisor of customer service in identification of other internal departments’ potential and/or current problems and/or needs relating to customer service and works with departments to resolve.
• Responds to customers’ questions, problems, requests, and/or complaints.
• Communicates tracing of missing cargo and follows-up on tracers.
• Timely response to emails from customers, suppliers, carriers and our internal network
• Provides timely customer call back-up support.
• Researches local claims and provides documentation to corporate customer service.
• Creates, maintains, updates and/or utilizes customer and/or freight reports and information in computer database and/or company records.
• Prepares reports, maintains logs, completes and sends CCA’s and maintains departmental filing.
• Tracks all on-forwarded cargo to final destination via aircraft or truck.
• Coordinates truck movements with RFS
• Communicate with GCM & APAC on propriety list for breakdown and handling.
• Creates an environment that encourages team work by:
• Informing supervisor and/or director of customer service of unique or difficult situations;
• Providing ongoing support, assistance and information to customer service staff, and management;
  • Maintaining working relationships with employees in other pertinent departments, such as Ground Ops, and sales, to obtain and/or provide information.
  • Acts as a liaison between the customer and the internal teams (CRT, Sales, Ops, Flight Planning, RFS, ACE) to help determine the most accurate booking status
  • Handle all general inquires and booking questions. Over communicates with a customer on the status of their cargo/booking via email and phone

• High school degree or equivalent work experience.
• Adaptability in a fast-paced customer service environment.
• Demonstrates proficiency in MS Office (Excel, Word, Teams).
• Demonstrates proficiency with IATA process and procedures.
• Understands and uses company reports utilized by customer service.
• Applies interpersonal, communication, and telephone skills.
• Uses ability to track and coordinate multiple issues simultaneously.
• Applies decision-making skills.
• Applies conceptual and problem solving skills.
• Applies understanding of aircraft cargo loading capacities.
• Understands and adheres to company policies and procedures.
• Applies understanding of air cargo industry and competition.
• Three years airline customer service or cargo-related experience.
• Must be reliable, flexible and available to work varied hours, weekends and holidays.
• Computer-savvy with a working knowledge of cargo systems.
• Travel for this role is not required but may occur infrequently based on business need.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Executes the AQP strategy for Atlas Air, this includes but is not limited to implementing and managing the administration of AQP for Flight Crew as delegated by the Senior Director, Flight Procedures, Training and Standards
• Develops the framework for the implementation and approval of AQP at Atlas Air for Flight Crew
• Serves as Atlas Air’s regulatory expert on 14 CFR Part 121 subpart Y, Advisory Circular 120-54 and other AQP regulatory guidance. Also serves as the Atlas Air liaison to the Federal Aviation Administration (FAA) Training and Simulation Group (AFS-280)
• Leverages AQP expertise to assist Atlas Air with the application of the AQP philosophy and practices to their training curricula. Advises AQP development team on best practices for design as related to the ability to receive FAA approval within AQP
• Interprets and analyzes regulatory, operational, and policy changes for impact on the training program and manages the coordination, approval, and implementation of any associated changes internally and externally
• Leads a team that executes all aspects of AQP in the development and maintenance of all flight training curricula for pilots and instructors, ensures compliance with FAA regulations, company policies and the Atlas Air Collective Bargaining Agreement (CBA)
• Manages the administration of the pilot qualification standards in coordination with Training and Standards management and assess and coordinates all changes for impact on the training program. Maintain AQP manuals and documentation to currency, relevance and accuracy
• Effectively collaborates with the FAA and participates in routine internal and external training program audits. Coordinates with Safety and Regulatory Compliance (SRC) in relation to training-related safety items
• Serves as a liaison to industry professionals when attending related meetings and conferences; collaborate and network to identify and incorporate industry best practices where applicable
• Maintains relationships with other airline counterparts for AQP benchmarking
• Direct budget responsibilities for all activities related to AQP. Forecast resources, headcount and travel needed for annual budget period in relation to strategic efforts and operational goals
• Supports development of a strategic roadmap resulting in greater alignment between initiatives and strategy
• Manages and develops direct reports through effective performance management and ongoing feedback, focusing on delegation for stretch assignments. Developing the team for capacity and growth, evaluating performance across the team and time management
• Performs other responsibilities as assigned by the Senior Director, Flight Procedures, Training and Standards

• Minimum 7 years’ experience in an Aviation training organization
• Bachelor’s Degree in Aviation Management or relevant field is required
• Minimum Five 5 years’ experience working in a technical aviation field
• Must have 2 years’ experience as a pilot, dispatcher, or flight attendant in complex aviation operations
• Proficiency in Microsoft Office Suite
• Must have thorough understanding of 14 CFR Part 121 Subparts N, O, P, and Y, Advisory Circular 120-54A and other AQP regulatory guidance
• Ability to handle confidential information with professionalism and diplomacy
• Ability to champion cross-departmental operational solutions
• Ability to manage multiple assignments, prioritize, be proactive and work in a high-stress environment
• Ability to work effectively with technical groups
• Ability to clearly articulate complicated technical procedures
• Self-starter with the ability to work with stringent deadlines

Special demands:

• Minimum 10% travel required
• Must be flexible and able to work various hours and weekends
• Must have no restrictions on domestic and international travel requirements

Skills:

• Exceptional communication skills (e.g., verbal, written, and listening), with the ability to communicate complex processes to internal and external stakeholders. Ability to prioritize and cope with shifting demands.
• Flexibility to adapt to a fast paced environment
• Demonstrated ability to think strategically and execute on agreed strategy
• Ability to work under pressure with minimal supervision
• Strong analytical, decision-making, and problem solving skills. Strong technical coaching skills
• Excellent technical writing skills. Attention to detail
• Experience with Smartsheet and Project Management

#GH19  #LI20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Prioritize Systems Engineering actions for Aircraft Systems Engineers.
• Responsible for guiding and mentoring the activities of the Aircraft Systems Engineers in the Department to provide technical support for 747/767/737/777 Fleets.
• Responsible for guiding and mentoring the Liaison Engineering Support Team to supplement existing Systems Engineering AOG/24/7 technical support team.
• Provide budgetary data on projects and issues as directed.
• Responsible for effectively managing all Heavy Maintenance & Conversion MROs – Major/Minor Repair Documentation.
• Issue instructions and documents to economically support operations and return aircraft to service in a safe, airworthy, and timely manner.
• Guide and mentor the activities of Aircraft Systems Engineers providing technical support for the existing 747/767/737/777 Fleets.
• Participate in the Project Systems Team.
• Participate in the FAR/AD/NPRM compliance of the existing 747/767/737/777 Fleets.
• Manage the Aircraft Systems Engineers in the review, analysis and responses of Fleet team Idea Exchange (FIX) for existing 747/767/737/777 Fleets.
• Participate in Working Groups.
• Develop and/or obtain approved data, acceptable data, and Alternate Methods of Compliance (AMOCs) for repairs, alterations, and modifications.
• Update technical source documents as applicable to insure accuracy.
• Support integration of new and previously operated aircraft. Analysis and determination of Major Repairs, AD’s, STC’s and the follow on actions prior to Aircraft induction to the fleet.
• Liaise with manufacturers; maintenance representatives, repair & overhaul (MRO) facilities; outside engineering departments; regulatory personnel; and other outside agencies.
• Participate in industry working groups, industry steering committees, industry meetings, and conferences.
• Review work of consultant, contract, and MRO Systems Engineers.
• Evaluate Federal Aviation Regulations (FARs), Notices of Proposed Rulemaking (NPRMs), Airworthiness Directives (ADs), Service Bulletins (SBs), Service Letters (SLs), and other notifications of in-service issues.
• Develop product improvement modifications as dictated by Reliability indicators.
• Establish component repair and build specifications to enhance dispatch reliability in accordance with budgetary and regulatory requirements.
• Perform thorough analysis of various fleet technical issues as requested by internal customers and upper management.
• Perform analysis on emerging fleet technical issues / in-service reliability impact events as related to Engineering Orders and Maintenance Programs Tasks.
• Submit recommendations for continuous improvement with a focus on safety, reliability and cost control.
• Develop and refine standard analysis methods and processes that allow consistent outcomes and responsible recommendations to support company goals with regards to dispatch reliability and on time performance.
• Develop and refine standard analysis methods and processes for continuous improvement of aircraft component reliability.
• Stay current with industry best practices and regulatory guidance in regards to effective reliability programs and proactively propose and implement adjustments.
• Increase effectiveness – doing the right things
• Increase efficiency – doing the right things at the right time
• Reduce maintenance costs
• Achieve OTP Goals
• Increase availability
• Reduce maintenance check down time
• Increase Time Since Installed (TSI) average for components
• Work with original equipment manufacturers on emerging issues to help ensure safety and airworthiness, but also minimize the economic impact.
• Organize, develop and provide all necessary Systems Engineering documentation required to complete aircraft System modifications and repairs within the allocated time schedule and budget allowance.
• Provide technical support to Technical Operations, Ground Operations, Flight Operations, and other Atlas Air Worldwide Holdings personnel.
• Review maintenance programs, and initiate maintenance programs changes and changes to maintenance documents.
• Report on the status of projects and issues as directed.
• Performs other duties as assigned by the Senior Manager Aircraft Systems Engineering.

Major Job Accountabilities:

• Provide guidance and mentoring to a multi-discipline/multi-product Aircraft Systems engineering team.
• Guide the Aircraft Systems Engineers to continue along a Continuous Improvement path utilizing process improvement methods/tools/training.
• Work to standardize legacy processes and develop new breakthrough processes.
• Assist in the identification and removal of barriers to successful project completion.
• Manage key customers as required for technical support / issue management.
• Drive issues to closure efficiently with high customer satisfaction.
• Support introduction of new processes.
• Balance customer requirements with team requirements
• Distill and communicate technical concepts to the team and other stakeholders.
• Foster a constructive dialogue and argue for the right outcomes with data, conviction, and diplomacy.

• Bachelor’s Degree from a four-year college or university in an Engineering discipline or an equivalent combination of formal education, on-the-job training, and/or work experience.
• Minimum of 9 years in Aircraft Systems Engineering with Management of workforce experience.
• Strong technical skills and knowledge of Aircraft Systems and components design.
• Ability to interface with manufacturers and regulatory agencies.
• Demonstrated ability to deliver results in an airline environment.
• Proven experience building, managing and developing effective and innovative technical teams.
• Ability and passion to bring vision and innovation to the engineering function.
• Effective collaboration skills and strategy development with peers and senior leaders.
• Demonstrated ability to communicate and interact with leadership (minimum – up to 2 levels up)
• Strict adherence to meeting scheduling deadlines and holding individuals accountable to meet customer requirements.

 Other Abilities:

• Excellent interpersonal and communication skills, ability to communicate well in both oral and written reports.
• Takes initiative, Sense of Ownership, Passion, Positive attitude.
• Strong organization skills and collaborative management style.
• Very strong problem analysis and solution skills in dealing with complex technical issues.
• Financial analysis skills required. Clear understanding of financial systems
• Ability to evaluate risk and make timely decisions
• Microsoft Word, Excel, Powerpoint and familiarity with M&E systems and Document Management Systems.
• Strong technical skills and with extensive background in Systems and Management.
• Ability to identify safe, cost effective solutions.
• High degree of independent judgement and decision making concerning matters of significance to company.
• Ability to conduct business/technical briefings to internal and external representatives.
• Ability to interface with regulatory agencies and other departments in a collaborative manner.

#GH19

#LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Create, revise, validate and organize Company material (procedures, work flows, presentations, manuals, bulletins, forms, etc.) for publication, distribution and use.
• Prepare and revise documents for new and existing processes within pre-determined timelines.
• Coordinate with CI team and its customers throughout projects.
• Execute necessary follow up services to ensure timely approval of required documents as required.
• Support changes and validation of existing processes, procedures and work flows. Participates in meetings related to changes in processes and process improvements.
• Manage and coordinate multiple project priorities and work effectively across organizations in completing projects on time. Adhere to all project timelines and immediately raise issues that may delay these timelines.
• Maintain knowledge of company procedures, products, systems, and processes from CI projects.
• Work with minimal supervision to accomplish tasks that require non-traditional or unique approaches.
• Successfully complete ongoing regulatory and job training requirements.
• Understands and responsibly performs duties with attention to quality and customer requests.
• Must be available for overtime work as well as limited travel.
• Performs other assignments as directed, such as maintenance of the CI GlobalNet (company) site.

• Minimum of an associate’s degree in English, communication, or related field. Strong preference to candidates with experience in aviation, aircraft maintenance, engineering, or other similar technical field.
• Strong experience capturing and documenting procedures of internal customers.
• Strong experience in the technical writing field required. ISO-9001 training and experience required.
• Excellent verbal and written communication as well as interpersonal skills are required.
• Demonstrated ability to self-audit and function with limited assistance.
• Experience with Microsoft Office suite (Word, Excel, Project, Powerpoint and Visio) and Adobe Acrobat.
• Ability to influence and collaborate with cross-functional teams and multiple stakeholders at various levels.
• Ability to manage multiple priorities on a daily basis while being flexible and responsive to shifting priorities.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to define problems, collect data or information, establish facts and draw valid conclusions.
• Prefer at least 1 year of technical writing experience in a regulated and process oriented organization.
• Business excellence training preferred; Lean Six Sigma Green Belt certification is highly preferred.
• Experience in a regulatory environment a plus.

#LI-20  #GH19   #LI-Hybrid

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

#GH19

#LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Performs job duties in a timely and professional manner
• Communicates with Manager Passenger Operations, GCC, and customer representatives
• Maintains current passport and travels to off-line stations
• Complies with all company procedures as outlined in company manuals, bulletins, memos and advisories, and ensures that contractors comply with all company and governmental safety and other applicable regulations and procedures
• Monitors, coordinates, and supervises all handling activities, including passenger check-in, baggage and cargo handling, catering, flight deck and cabin crew requirements
• LPSR will act as the primary contact with crew, ground handling agents and governmental authorities
• Analyzes necessary information to determine estimated and actual payload
• Compiles information and calculates aircraft weight and balance
• Knows the pertinent Performance Work Statements(PWS) for each operation
• Reviews all documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious or recurring issues to management
• Ensures safety of company aircraft, passengers and crews by:
  • – Preventing aircraft damage
  • – Ensuring proper loading, including nets and locks
  • – Ensuring HAZMAT and Live Animals are handled correctly, including loading and paperwork
• Performs tasks and ensures that personnel at off-line stations perform tasks for aircraft to arrive and depart as scheduled.
• Ensures all customers, vendors and government authorities are aware of the Atlas Air schedule for the station they are working
• Ensures all equipment and services are in position for proper aircraft handling
• Ensures services are performed according to the most updated CAM messages and meet company standards with ground service equipment and manpower
• Acts as the Ground Security Coordinator(GSC), and enforces GSC procedures
• Completes and/or maintains company reports, messages, files, passenger manifests and documentation, logs and forms and ensures that necessary paperwork (e.g. Customs) is completed
• Remains in contact with HDQ GCC with regards to updates and ground handling progress and during any delay situations
• Works closely with onboard maintenance and flight attendants to ensure all services are performed and necessary supplies are available to depart as scheduled
• Meets with vendors and establishes departure protocol for all services including catering and required uplifts necessary for flight
• LPSR will be responsible for all Ground Operations equipment onboard company aircrafts
• Syncs and updates Sable weight and balance software, and company laptop computers
• Reports issues, defects and low supplies to HDQ in a timely manner
• Monitors the stock and condition of Spare Forms Kit
• Responsible for overall aircraft in-cabin appearance, condition of the main cabin, galleys, closets, overhead bins, lavatories, cargo holds and the bulk cargo hold
• Coordinates all assigned duties with third party contractor PSR
• Performs other duties as assigned.

• Minimum of five (5) year experience as a PSR in a charter/commercial environment.
• Proven success in performing all PSR duties.
• Airline and/or ground handling experience is required.
• Knows and adheres to company operating and safety policies, operations, processes and procedures appropriate to the job.
• Understands and uses airline and flight terminology and processes.
• Airline passenger and/or ground handling experience is required.
• Airline weight and balance certification is required.
• Proven leadership capabilities, and ability to work with minimal supervision in a fast-paced environment is required.
• Experience in basic computer programs, such as; Microsoft Word, Excel, Outlook and OneNote, and Adobe Acrobat
• Maintains current passport and visas.
• Must have NO travel restrictions to any domestic and international stations
• Must have valid Driver’s License and must be able to drive Company and rental vehicles when required
• Must be available to work Weekends, Holidays, and overtime when needed

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Comply with all Company procedures as outlined in manuals, bulletins, and memos.
• Assist in managing, maintaining and revising, the Company’s FAA Approved Dangerous Goods “Will Carry” Program.
• Advise on Dangerous Goods and Regulated Cargo Training Programs for Ground Operations, Flight Operations and Maintenance personnel in accordance with federal and international regulations.
• Performs Dangerous Goods and Regulated Cargo Inspections (documentation, emergency procedures, training, facilities, and compliance) for the network, ground handlers and vendors.
• Recommends new/corrective measures to ensure full compliance with ICAO / IATA and DOT / FAA regulations.
• Review and approve/reject Dangerous Goods and Regulated Cargo shipments
• Prepare, submit, and renew country permissions and Audit customer’s records to ensure compliance with required country transport permits.
• Be participant in maintaining Dangerous Goods Emergency response and procedures for any in-flight or ground emergencies including Hot Line 24/7 coverage assignment.
• Develop and implement operational policies and procedures, and training manuals.
• Perform related training activities as needed.
• Interact with Federal (FAA, DOT) and International agencies (CAA, IATA, and ICAO) and International organizations in reference to the Dangerous Goods Transport and Regulations.
• Attend training seminars and regulatory conferences to ensure up-to-date compliance with aviation regulations
• Interacts on AMC operations for diplomatic clearances and exemptions.
• Other activities and special projects as directed by the Ground Operations Director or Vice-President.
• In the absence of the Departmental Manager, the Specialist may take the designation of his/her duties.

• Associate’s Degree or minimum 3 years’ experience in the airline industry, preferably with dangerous goods regulations and/or regulated cargo.
• Thorough knowledge of domestic and international air dangerous goods regulations and regulated cargo programs.
• Proactive in anticipating problems and initiate actions to resolve issues in regarding to training matters.
• Strong Computer skills with emphasis on Microsoft Office (PowerPoint, Excel and Word specifically), Adobe Acrobat and Photoshop.
• Weight and Balance certified and qualified, but does not perform weight and balance.
• Dangerous Goods / Temperature Control certified and qualified.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Troubleshoot technical discrepancies and execute repair of company aircraft
• Accomplish aircraft inspections per company procedures
• Proficient in use of electronic test equipment, voltage or amperage measuring, recording devices and navigation troubleshooting equipment
• Ability to read and interpret blueprints, drawings, schematics and technical orders
• Inspect and assist in maintenance of company equipment and tooling
• Work as a member of a team that will interface with contract maintenance personnel
• Follow safety measures, good shop practices and cleanliness standards
• Communicate discrepancies to Maintenance Control department found during inspections and follow directions to troubleshoot and repair faulty conditions
• Ensure that all aircraft documentation is completed accurately per company and FAA procedures prior to aircraft departure
• Providing guidance to mechanics on advanced tasks
• Organize daily tasks and coordinate inspections/repair of aircraft
• Coordinate materials and tooling requirements for projected work for entire shift 
• Perform Manual and Aircraft parts inventories as required
• Assist other company departments to ensure on-time departure of company aircraft
• Additional duties assigned

• High School Diploma or equivalent
• Minimum 7+ years of transport category aircraft maintenance experience (Boeing series aircraft – preferred) 737,777 747-400, 747-800 Gen Fam with RII authorization
• Unrestricted engine run qualifications on 737, 777 and 747 aircraft
• Formal training on advanced systems/avionics on 737, 777, 747 aircraft

Qualifications continued:

• Must possess valid passport and be able to travel for AOG recovery and special projects regularly
• Bore scope qualified on CFM, Pratt Whitney or GE-90 engines
• Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate

Skills:

• Must be able to read, write, fluently speak and understand the English language
• Strong analytical, interpersonal, verbal and written communication skills
• Working knowledge of Microsoft software and in use of digital manuals
• Strong work ethic and organizational skills
• Must be able to work in variable weather conditions
• Ability to lift parts and equipment
• Able to work rotating schedules to include weekends, nights and holidays

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

INTERNAL AUDIT

• Work with the Manager or other supervisor to perform the following:
  • Assist with the execution of all financial and operational global IA activities including the performance of risk assessments, scoping, planning, fieldwork, testing, and administration of self-assessments and repor
  • Prepare a list of project-related audit issues and constructively discuss validation and a remediation plan with IA management.
  • Provide a brief of all audit issues to IA management for discussion with local management.
• Assist in the development and implementation of data analytical audit techniques.
• Keep IA management informed of the status of audits in progress and any potential problems or significant findings as they arise.
• Assist the effort to maintain and update the comprehensive departmental policies and procedures manual that adheres to the requirements of the IIA’s Standards.
• Work with the Vice President and Senior Director to develop, sustain, and continuously enhance the brand and perceived value of IA within the Company.

SARBANES-OXLEY

• Perform activities related to Section 404 certification including risk assessment, control design and test of operating effectiveness.
• Execute the development and maintenance of appropriate testing strategies and plans to enable management to assess the operating effectiveness of key controls over financial reporting.
• Constructively work with IA management to identify areas for improvement, collectively agree upon and facilitate appropriate corrective actions and remediation while monitoring progress to ensure the timely remediating of significant deficiencies, material weaknesses or exceptions by the Company.
• Support the execution of the administration of the Company’s SOX Section 404 control self-assessment program and various internal control and fraud risk management education efforts.

• Bachelor’s degree in Accounting, Internal Auditing, Finance or Risk Management.
• CPA or CIA certificate highly desirable; MBA a plus.
• One+ years’ experience in corporate audit, accounting, public accounting or consulting.
• Strong proficiency in internal auditing principles and best practices.
• Sound track record of accomplishment.
• Excellent oral and written communication and presentation skills, strong capacity to think critically and utilize analytical skills to support findings and recommendations, ability to maintain composure under pressure while taking a proactive approach to problem-solving and the overall execution of job responsibilities are all essential qualities necessary to be successful in this positi
• Demonstrated knowledge and understanding of Sarbanes-Oxley requirements, particularly Section
• Demonstrated knowledge and understanding of IIA
• Demonstrated knowledge of COSO Integrated Frameworks for Internal Control and Enterprise Risk Managemen
• Ability to provide sound business judgment and strategic thinking to enable the Company to create and sustain a “best in class” internal control function and risk assurance environment.
• Ability to inspire a strong spirit of cooperation among the management team and internal audit staff while embracing the Department’s philosophy of continuous process improvement and disciplined process execution.

Skills:

• Proficiency with MS Word to develop impactful audit reports.
• Proficiency with MS PowerPoint to create executive-level presentations.
• Proficiency in MS Excel, Tableau or Python to develop data analytical audit techniques.
• Familiarity or proficiency with Robotic Processing Automation.

Special Demands

• Ability to travel approximately 5 – 10% is required.
• Ability to work overtime as required.

#LI-20  #GH19   #LI-Hybrid

Salary Range: $59,700- $80,600

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Fiduciary duties for both the budgeting process and operational execution exceeding $100M in spend.
• Identifies strategic initiatives and operational requirements, which award multi-million-dollar repair contracts in collaboration with Procurement.
• Develops metrics and KPI’s such as (Spend to Budget, Turn Around Time, Order Accuracy Rates, Un-Accrued Order Value, etc) to ensure optimal performance of the component repair process and team members.
• Accountable for component scrap process decisions in excess of $10M+ of assets annually.
• In close collaboration with Technical Accounting, ensures repair process balances operational and capital spend.
• Leads a team of Repair Analysts and ensures team has proper training and resources to successfully execute initiatives.
• Ensures the component repair process performance supports inventory allocation and fulfillment targets.
• Responsible for close management of the approved repair vendor list and ensuring a balanced economy of quality vendors are maintained.
• Builds processes and policies to identify poor performing vendors and develops strategies to mitigate supply chain risks.
• Collaborates with Engineering Reliability Team leadership to develop strategies, which improve component reliability through build specifications.
• Performs other functions as assigned by the Director of Inventory Management.

• Bachelor's Degree in Supply Chain Management, Accounting, Mathematics, Quantitative Analysis or Business Administration preferred.
• 5+ years of Aviation Component Repair and Overhaul experience.
• 5+ years leading a professional staff.
• Extensive knowledge in supply chain processes: component life cycle management, component repair, and contracts.
• Proven ability to present and interact with Senior and Executive leadership.
• Strong decision making, problem solving, and communication skills.
• Ability to work efficiently in a fast-paced environment with changing priorities in a highly visible role.
• Advanced computer skills to include experience with aviation maintenance and engineering systems, experience with TRAX is preferred.

#GH19

#LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Supports the Supervisor in Identifying immediate problems.
• Support the station operations by answering questions from the vendor
• Ensures station compliance of all safety regulations and requirements pertaining to the station, Warehouse, aircraft, facilities, equipment and personnel.
• Assist in achieving all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations
• Monitors weight billed to actual weight, completes CCA’s and notifies appropriate company contracts.
• Identifies loss of pallet/nets/straps, researches reasons and notifies management and/or corporate of losses and/or reasons.
• Monitors accuracy and completeness of pallets/nets/straps control of information and ensures inaccurate information is updated and any underlying issues are resolved.
• Monitors data entry accuracy and completeness, corrects inaccurate information and ensures any underlying issues are resolved.
• Ensures the safety of aircraft and crews by preventing aircrafts damage;
• Ensuring proper loading and weight and balance preparation, including nets and locks.
• Ensuring HAZMAT is handled correctly, including re-loading and paperwork.
• Ensures that contractors adhere to company and governmental safety regulations and procedures.
• Monitors employees contractors compliance with regulations and procedures pertaining to vehicle safety.
• Ensures that terminal services perform tasks for aircraft to arrive and depart as scheduled.
• Ensures company customers receive correct freight at appropriate locations within necessary time frames by making certain that freight and paperwork are handled correctly, including freight check-in and paper.
• Interfaces with local airport authorities to ensure company compliance with all local policies. Ensures monthly reports are submitted to local airport authorities as required
• Creates and environment that encourages teamwork by:
• Establishing and maintain working relationships with handlers, terminal maintenance staff and/or contract personnel
• Informing management of unique or difficult situations.
• Completes and/or maintains reports, messages, files logs and forms.
• Performs other duties as assigned

• High School Diploma
• Previous airline experience preferable
• Basic Knowledge of Computers

Salary Range: $44,600-$60,200

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Perform control reviews that include processes related to: system development standards, operating procedures, system access security and control, program change management, backup, and system maintenance
• Constructively work with management to: identify areas for improvement, collectively agree upon appropriate corrective actions, facilitate remediation efforts, and monitor progress to ensure that the Company is timely addressing and remediating significant deficiencies and/or material weaknesses and that jeopardize the achievement of its objectives
• Work with business units to assist in documenting both existing and newly created policies and procedures using established Company standards
• Assist in the development and maintenance of appropriate testing strategies and test plans to enable management to assess the operating effectiveness of the system
• Interact with all levels of management and business units to communicate issues, new projects and related CMS and other systems matters
• Work closely with the Commercial team to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
• Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources
• Develop and maintain reports and dashboards by acquiring data from primary and secondary sources. Build scripts that will make our data evaluation process more flexible or scalable across data sets

• CMS experience (Cargo Ops & Res System)
• This individual must have the ability to understand and use technology to solve difficult complex system issues (Computer literate and technically oriented)
• Strong SQL or Excel skills with the ability to learn other analytic tools
• Proven analytic skills, including mining, evaluation, analysis, and visualization
• Experience with data visualization tools like Tableau, Excel etc.
• 3+ years of experience as a systems/ data analyst
• Demonstrated high level of attention to detail
• Working knowledge of system troubleshooting
• Excellent oral and written communication and presentation skills, strong analytical skills, ability to maintain composure under pressure, and a proactive approach to problem-solving and the overall execution of job responsibilities are all essential qualities necessary to be successful in this position
• Familiarity with air cargo process and IATA standard cargo messaging
• After hours + weekend coverage required. Ability to travel approximately 10%-20%
• Strong knowledge of Microsoft Office (Excel, Word, PowerPoint)

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Receiving, binning, shipping and issuing of aircraft parts.
• Create Repair Orders for unserviceable parts as directed by Repairs Department and or supervisors
• Ensure parts are available for daily maintenance workload.
• Process serviceable and unserviceable part returns.
• Performs Level 1 and level 2 receiving inspection functions on behalf of Quality Control under the oversight of Material Operations Supervisors and Leads
• Responsible to execute monthly and weekly tasks as assigned such as Calibration & Shelf-Life review, Cycle/Inventory counts.
• Daily warehouse housekeeping. Cleaning, sweeping organizing of parts supplies and equipment
• Utilize computer system to maintain and update inventory in a timely manner.
• Monitors shipping and station supplies; advises Supervisor of shortages and requirements.
• Coordinate with HDQ Materials on parts required for assigned maintenance tasks at assigned station.
• Frequent: lifting, carrying, pushing or pulling of moderately heavy weight objects (up to 70 pounds); controlling or driving materials handling equipment in a congested warehouse environment. Occasional: driving through city traffic to make pick-ups and deliveries, or conduct field inventories.
• Additional tasks as assigned by Material Operations Supervisor and Leads
• Daily cleaning organizing and general housekeeping of the warehouse facilities

• High School Diploma or GED required
• 1 year experience in inventory, warehousing, distribution, or related functions preferred
• Previous airline experience preferred
• Previous cycle counting and inventory reconciling experience preferred
• Forklift experience preferred
• Must have strong familiarity with MS Excel, Word and Outlook

Special Demands:

• Available to work flexible hours as the operation requires, weekends, holidays and extended hours if needed
• Ability to travel as required supporting operational needs.
• Clean driving record and possess valid driver license
• Must be able to obtain Commercial Driver’s License (CDL)
• Must be able to pass ten year background check and obtain airport security badge

Skills:

• Must be computer literate
• Excellent oral/written communication skills
• Must be flexible to adapt to a fast paced work environment

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement