• Identifies and rectifies immediate problems.
• Responsible for maintaining, supporting and improving the overall station operation to support all business units of the company.
• Responsible for station compliance of all safety regulations and requirements pertaining to the station, Warehouse, aircraft, facilities, equipment and personnel.
• Responsible for achieving all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations
• Monitors weight billed to actual weight, completes CCA’s and notifies appropriate company contracts.
• Identifies loss of pallet/nets/straps, researches reasons and notifies management and/or corporate of losses and/or reasons.
• Monitors accuracy and completeness of pallets/nets/straps control of information and ensures inaccurate information is updated and any underlying issues are resolved.
• Monitors data entry accuracy and completeness, corrects inaccurate information and ensures any underlying issues are resolved.
• Ensures the safety of aircraft and crews by preventing aircrafts damage;
  • Ensuring proper loading and weight and balance preparation, including nets and locks.
  • Ensuring HAZMAT is handled correctly, including re-loading and paperwork.
• Ensures that employees and/contractors adhere to company and governmental safety regulations and procedures.
• Monitors employees and/or contractors compliance with regulations and procedures pertaining to vehicle safety.
• Ensures that terminal services perform tasks for aircraft to arrive and depart as scheduled.
• Ensures company customers receive correct freight at appropriate locations within necessary time frames by making certain that freight and paperwork are handled correctly, including freight check-in and paper.
• Monitors and evaluates work performance of all company employees assigned to the station.
• Interfaces with local airport authorities to ensure company compliance with all local policies. Ensures monthly reports are submitted to local airport authorities as required
• Creates and environment that encourages teamwork by:
  • Establishing and maintain working relationships with handlers, terminal maintenance staff and/or contract personnel
  • Informing management of unique or difficult situations.
• Completes and/or maintains reports, messages, files logs and forms.
• Performs other duties as assigned.

• High School diploma
• Six years aviation experience including:
  • Ops Agent experience
  • Weight and Balance experience and ability to become current on PO/5Y system.
  • Dangerous Goods experience and ability to become current on PO/5Y system.
  • Prior experience with a scheduled service operation.
• Understanding of PAX/Cargo Operations and Airfreight business
• Ability and flexibility to travel domestically and internationally

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Completes monthly optimization of crew pairings for Flight Crew to minimize travel and operations costs and maximize Crew efficiency
• Performs all monthly schedule development for Flight Crew in accordance with Federal Aviation Administration (FAA) regulations, labor agreements, and company policies including: bid eligibility lists, creation of bid scenario and awarding of bids
• Ensures that a crewing solution is in place for all difficult destinations and advises management of any impending crewing issues which can impact on time performance (i.e. country restrictions)
• Ensures that all open flight legs within both short/long term planning horizon are efficiently covered to mitigate any risk of delays or cancellations
• Works together with Operations Control Center (OCC) personnel and Flight Operations and Inflight management to ensure a safe, efficient, and cost-effective operation
• Determines the impact of flight schedule changes on Flight Crew and work with other departments to optimize reserve coverage.
• Determines associated costs for flight schedule changes and identifies cost saving opportunities while maintaining operational reliability
• Responsible for communicating federal regulations, Collective Bargaining Agreement (CBA) compliance, reassignments, and accommodations to crew members at the planning level.
• Process and manage crew member requests including availability to fly on days off and trip trades
• Perform other duties as directed by the Manager of Crew Planning

• Minimum of two (2) years of Crew Scheduling or related experience required
• Minimum of one (1) year experience with specific crew management software application. Experience using Airline Information Management System (AIMS) is a plus
• Minimum High School Diploma or General Education Development (GED) Diploma
• Bachelor’s degree or equivalent experience preferred.
• Must be well organized and able to communicate well both verbally and in writing
• Must be able to work effectively in a collaborative team based environment
• Knowledge of all relevant FAA regulations
• Self-starter, enthusiastic, dependable, and professional team player. Must possess excellent interpersonal, communication, and organization skills
• Ability to handle multiple tasks and special projects assigned simultaneously
• Must be flexible and able to work various hours and weekend

Salary Range: $58,000 - $78,300

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Responsible for the monthly close package.
• Responsible for the reporting and analysis of the business units’ expense and various reports on revenue.
• Responsible for the analysis of business units’ expense.
• Participate in annual budget process.
• Assist the CFO and Director of FP&A with various analyses, as needed.
• Responsible for special projects and tasks as assigned.
• Responsible for meeting all deadlines related to the analyst’s areas of responsibilities and assisting in meeting corporate deadlines.

• Bachelor’s Degree in Finance or Accounting required (must have strong knowledge of accounting principles).
• 5 years of experience in financial analysis. 
• Previous airline industry experience is a plus.
• Must have excellent knowledge/proficiency in MS Office especially Excel.
• Knowledge of Clarity and JD Edwards or other accounting system is a plus.
• Excellent interpersonal skills with the ability to interact at all levels of the company.
• Ability to manage multiple activities and work with a strong sense of urgency is required.
• Demonstrate attention to detail.
• Highly organized individual with emphasis on accuracy and timeliness, who wants to learn and grow.
• Flexibility to work extended hours during month-end financial closings and budget planning.

Salary Range: $66,600 - $89,900

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Perform all aspects of ground operations including loadmaster, hazardous materials, deicing, fueling, catering, security, etc.
• Monitor our customers and vendors for compliance with Atlas procedures for all ground operations functions.
• Perform quality control audits of flight folders to ensure compliance.
• Keep management informed of any operational issues that may affect/impact operational performance.
• Ensure our customers/vendors and employees are current with all operating requirements and focus items affecting ground operations.
• Responsible to ensure reliability, performance and safety goals for our customers, vendors and employees are achieved.
• Monitor ramp activities and performance to ensure safe and timely aircraft handling.
• Collaboratively develop action plans with those performing below established goal to improve performance.
• Actively work with all other departments to continuously improve the service to our customers and control costs.
• Perform additional duties assigned by Station Manager

Qualifications: 

• High School diploma or equivalent
• Minimum 4 years of aviation experience
• Previous supervisory experience preferred.
• Must be qualified in all areas of ground and 767/747 Cargo operations.

Skills

• Demonstrated ability to work in a team-based environment.
• Excellent communication and leadership skills.
• Willingness to work varied hours and holidays.
• Ability to meet the demands of varied responsibilities and deadlines.
• Outstanding customer service skills.
• Computer skills working with Microsoft Office or comparable software.
• Applicants are required to successfully pass company initial and annual recurrent training in areas of load planning, Weight & Balance, and aircraft handling

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Comply with all Company Procedures, as outlined in manuals, bulletins, and memos.
• Perform job duties in a timely and efficient manner.
• Follow Company, local and government safety and security policies and procedures.
• Communicate with Station Manager and HDQ Global Control Center on any issues or irregularities that affect the operation.
• Work to ensure all customers, vendors, and government authorities are aware of the Atlas and Polar arrival and departure times at your station.
• Ensure that all required equipment and personnel are in their proper position prior to aircraft arrival and departure at the assigned parking location.
• Coordinate with customers to ensure proper and timely load planning.
• Ensure that all required preload checks are accomplished in order to ensure cargo, ULD integrity and compliance.
• Coordinate and supervise all cargo- related functions associated with handling the flight, which includes inspection of ULD’s, checking the weights randomly or on site inspection of pallets being weighed prior to being loaded onto Atlas Air or Polar Air Cargo aircraft.
• Conduct a thorough HAZMAT check of all outbound cargo.
• Check Accuracy of NOTOC, create if necessary.
• Ensure that the departing crew receives NOTOC in a timely manor so that crewmembers may conduct their inspection.
• Compute Weight and Balance.
• Receive and reproduce flight plans, weather, NOTAM/INTAMS and any other documents sent to the flight crews from Dispatch to operate their flight.
• Send and receive aircraft movement and load messages to and from up line and down line stations via SITA, e-Mail, fax or any other means required to notify all concerned.
• Alert crews for flights and arrange ground transportation for crew between aircraft, operations, and hotels as required.
• Arrange and order catering for flights adhering to proper catering procedures and levels per Atlas Air and Polar Air Cargo catering standards as provided in the published manuals.
• Supervise aircraft and loading crews.
• Ensure that the station-marshalling plan is followed, as required.
• Replace and/or revises aircraft manuals and Jeppesens, as required.
• Conduct FOD and Safety audits as required.
• Identify potential problems as they develop and works with the Station Manager, and Customer to reach resolutions.
• Ensure that all required Atlas or Polar reports are completed and given distributed.
• Follow all required safety and security procedures as dictated by the Ground Security Coordinator (GSC) and the TSA.
• Night shift and weekend duties are required

• Have minimum 2 years’ experience in the airline industry or aviation
• Have at least 2 years’ of experience in the areas of duty and operations
• 4 year College degree or equivalent relevant working experience
• Demonstrate an ability to teach technical systems and skills to vendors and handlers to ensure proper handling of Atlas Air/Polar Air Cargo aircraft
• Applicants are required to successfully pass company Initial and annual recurrent training in areas of Loadplanning, Weight & Balance, and aircraft handling
• Must be proficient in Japanese and English, both written and verbal
• Computer literacy, the ability to not only run basic e-mail and word processing programs, but is able to learn and operate proficiently company and industry programs. Some examples are as follows:
  • SITA
  • AIMs
  • Cargo Spot

• Conduct various studies with regard to flight crew utilization resulting in improved cost and reliability performance. Support operational and financial efficiency projects for Crew Planning and Flight Operations
• Evaluate and enhance crew staffing models to ensure appropriate crew staffing levels are maintained based on the business needs. Develop and support flight crew workforce strategies and ad-hoc studies by conducting data based analyses
• Analyze flight and crew scheduling data to create statistical modeling for reserve staffing based on historical absences and operational disruption.
• Analyze utilization levels at a customer and/or seasonal level to enhance the crew staffing model. Analyze crew basing data to ensure optimal staffing levels at each base.
• Develop and maintain Key Performance Indicators in an effort to identify opportunities for improvement
• Provide analytical support for collective bargaining and other flight crew related matters
• Utilize several and varied software systems, including but not limited to: Airline Information Management System (AIMS), AD OPT (Crew Planning optimization software), and other data management tools such as Microsoft Access and SQL to carry out day to day functions. Serves in a business consultant capacity for crew planning by translating data into quantifiable information
• Builds and fosters relationships with internal and external customers as a representative of Crew Planning.
• Respond to requests for data analysis studies from senior leadership and key stakeholders. Prepare presentations for senior leadership with analysis, findings and recommendations for review or
• Analyze flight crew component within all fleets, provide costing recommendations and other support to sales and marketing for new customer opportunities
• Support budget and goal development for Crew Planning
• Performs other duties as directed by the Vice President, Crew Planning & Analysis

Qualifications:

• Minimum Bachelor of Science degree in Aviation and/or Business. Master’s degree preferred
• Prior aviation experience is required. Particularly in the airline labor and/or crew scheduling environment
• Proficient in Microsoft Office Suite.
• Experience using data manipulation software, including but not limited to Microsoft Access and SQL is preferred.
• Understanding of the Federal Aviation Regulations, Part 117, 121, Subparts Q, R, and S and Part 91
• Background in analysis of regulatory, operational and economic effect on Flight Operations
• Familiarity with the Atlas/Southern Collective Bargaining Agreements (CBA) and Flight Attendant work rules is preferred.

Special demands:

• Minimum 5% travel required
• Shift: Monday – Friday (0900-1700)
• Must be flexible and able to work various hours and weekends

Skills:

• Strong written and verbal communication skills
• Flexibility to adapt to a fast paced work environment
• Strong critical thinking and decision making skills
• Strong organizational, analytical, and interpersonal skills
• Ability to present information in an open forum
• Attention to detail
• Self-motivated

#GH19  #LI-20

Salary Range: $66,600 - $89,900

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Completes company computer data entry within designated time frames when applicable.
• Update Airport Government Authorities to the day-to-day flight activities and requirements.
• Develops and distributes load plans to appropriate personnel and Vendors as applicable.
• Determines aircraft weight and balance and verifies completions of weight and balance documentation.
• Blocks aircraft in and out landing and departure.
• Inspects aircraft cargo to ensure safety and security and reviews documentation to ensure accuracy of completeness.
• Ensures accuracy and completeness of HAZMAT loading paperwork, notifies crew locations and, if necessary, obtains appropriate approvals prior to take-off.
• Runs main deck controls for aircraft loading/unloading of cargo when necessary.
• Creates applicable Declaration for Customs and Agriculture.
• Monitors ramp activities and performance to ensure safe and timely aircraft handling.
• Assists supervisors overseeing the operations and training of new staff.
• Performs other duties as assigned.

• Completed company training and qualified to perform Weight and Balance / Load planning.
• Completed company training and qualified to accept and load Hazmat.
• Completed company training in and qualified to perform Cargo spot.
• Completed company training in and qualified to perform Customs, Agriculture and Immigrations procedures.
• Completed company training and qualified to perform loading and unloading of B747/-8 aircraft.
• Has good ability to assist training of new staff.
• Willingness to work varied hours and days off.
• Safety sensitive position.
• Maintain a current and valid driver’s license.
• Maintain a current and valid SIDA badge.
• Demonstrate the ability to work in a team-based environment.
• Perform quality control audits of flight folders to ensure compliance.
• Domestic travel for training purposes may be needed.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Liaises with the U.S. Department of Transporta­tion (“DOT”) on fitness, citizenship, compliance and related regulatory matters.
• Supports Company efforts to acquire new route rights and to renew or transfer existing route rights.
• Participates in DOT and FAA proceedings in which Company has an interest.
• Represents Company in air service negotiations between Unite States and other countries.
• Interfaces with U.S. Executive Branch to enforce rights under air services agreements.
• Assists Flight Operations Department secure scheduled and charter permits to fly to other countries and complete related tasks, including foreign branch registration.
• Advises Sales & Marketing and Flight Operations Departments about traffic rights, flight restrictions and international regulation of commercial arrangements.
• Drafts commercial aviation agreements, including wet-lease, code-share, block-space and agency agreements.
• Working collaboratively with the Government Relations team, helps to develop and advocates for Company’s aviation policy priorities.
• Other activities include: monitoring DOT and other regulatory agency activities; maintaining DOT route listings; assisting Company on “as requested” basis with other U.S. regulatory agencies (g., FAA, CBP, TSA, FDA, OFAC); advocacy before foreign regulatory agencies; counseling Company on antitrust, anti-corruption and data privacy issues; participating in Airlines for America and Cargo Airline Association activities; lobbying about pending legislation and potential Executive Branch actions; counseling on regulatory aspects of loan documents and SEC filings; and assisting with trademark, commercial and litigation matters, as required.

• Juris Doctor degree at accredited law school.
• Minimum of five years of substantive experience in U.S. regulatory matters, in house, at a government agency and/or at a highly regarded law firm.
• General knowledge of U.S. and foreign government regulation of commercial aviation, including underlying laws and conventions, or interest in acquiring such knowledge.
• Helpful to have general understanding of airline practices and airline industry economics.
• Bar admission required. Willingness to pursue NY Bar admission as appropriate.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Manage regulatory affairs with airport authorities to ensure full compliance and complete documentation for Polar Flights
• Comply with enhanced policies for Safety and Security by head office of Japan Civil Aviation Bureau (JCAB)
• Comply various type of regulatory reporting to meet JCAB’s requirements.
• Ensure company compliance with all filing matters. (Season, Month and Daily)
• Work closely with network team as a local representative when liaising on filings and applications.
• Work with vendor to set Tariff, Fuel Surcharge and other related charges if necessary.
• Collect market information for sales team.
• Analyze and report market volume information by using Cargo IS, JAFA and other sources to sales team.
• Analyze market yield trend and report to management to share insights for decision making
• Create revenue and tonnage report of each customers for sales team.
• Cross check the Allocation file and post flight of Cargo Booking Advice Sheet, in case of any open positions on flights, notice sales/customer service team to sell those sectors.
• Analyze reason of void position of every flight to enhance sales strategy with sales team.
• Communicate with other departments on on-going basis.
• Assist Japan’s Reservation & Customer Service Team & Sales Team when there is a need to support in customer service.
• Create seasonal PO network’s schedule both inbound and outbound.
• Work with vendor for data transmission matter.
• Take care of DHLE/Interline/Import customers like export customers, as they are also important customers within PO network
• Perform other duties as assigned by Senior Sales Manager.

• Bachelor’s Degree or equivalent relevant experience
• Minimum 3 years of experience in air cargo industry, with knowledge of logistics planning highly preferable
• Must possess strong analytical and administrative skills and have a demonstrated ability to handle situations independently
• Must be able to maintain absolute confidentiality and discretion.
• High degree in decision making skills and stress resistance.
• Ability to manage complex situations under time pressure.
• Strong analytical skills.
• Good communication skills.
• Self-motivated individual with strong sense of responsibility, mentality & broad-scope-view of company objectives.
• High proficiency in MS office software (Word, Excel, Outlook, Power point, etc.)
• Excellent spoken and written Japanese and English

• Perform control reviews that include processes related to: system development standards, operating procedures, system access security and control, program change management, backup, and system maintenance
• Constructively work with management to: identify areas for improvement, collectively agree upon appropriate corrective actions, facilitate remediation efforts, and monitor progress to ensure that the Company is timely addressing and remediating significant deficiencies and/or material weaknesses and that jeopardize the achievement of its objectives
• Work with business units to assist in documenting both existing and newly created policies and procedures using established Company standards
• Assist in the development and maintenance of appropriate testing strategies and test plans to enable management to assess the operating effectiveness of the system
• Interact with all levels of management and business units to communicate issues, new projects and related CMS and other systems matters
• Work closely with the Commercial team to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
• Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources
• Develop and maintain reports and dashboards by acquiring data from primary and secondary sources. Build scripts that will make our data evaluation process more flexible or scalable across data sets

• CMS experience (Cargo Ops & Res System)
• This individual must have the ability to understand and use technology to solve difficult complex system issues (Computer literate and technically oriented)
• Strong SQL or Excel skills with the ability to learn other analytic tools
• Proven analytic skills, including mining, evaluation, analysis, and visualization
• Experience with data visualization tools like Tableau, Excel etc.
• 3+ years of experience as a systems/ data analyst
• Demonstrated high level of attention to detail
• Working knowledge of system troubleshooting
• Excellent oral and written communication and presentation skills, strong analytical skills, ability to maintain composure under pressure, and a proactive approach to problem-solving and the overall execution of job responsibilities are all essential qualities necessary to be successful in this position
• Familiarity with air cargo process and IATA standard cargo messaging
• After hours + weekend coverage required. Ability to travel approximately 10%-20%
• Strong knowledge of Microsoft Office (Excel, Word, PowerPoint)

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Support planning, acquisition and order administration of needed aircraft parts at optimum balance of cost, quality, and supplier support of materials being sourced
• Support departments requisitioning parts for purchase to be used for applicable maintenance events, engine inductions, safety stock requirements or other aircraft parts needs as assigned.
• Determine the best available sources of supply and selection of delivery methods in alignment with the level of urgency required
• Contact parts exchanges & vendors to finalize pricing, obtain the preferred tag and direct the method of shipment
• Responsible for ensuring that purchased items are airworthy, have the required paperwork, and comply with company policies regarding quality, documentation and traceability.
• Responsible for the timely and cost-effective shipping of purchased items. Ensures adherence to approved vendor listing.
• Expedite open purchase orders as required
• Procure components, equipment and supplies with high levels of reliability while maintaining fiduciary responsibility to the Company
• Additional duties as assigned

• High School Diploma or Equivalent
• 2 years Aerospace Procurement required
• Materials experience preferred
• Ability to work in a fast-paced environment
• Must possess excellent written and verbal communication skills
• Must be familiar with using computers
• Excellent verbal and written communication skills
• Solid organization, analytical and problem solving skills
• Ability to function effectively in a dynamic and constantly changing work environment
• Must have strong attention to detail and follow-through

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Major Job Accountabilities:

• Responsible for maintaining, supporting and improving the overall station operation to support all business units of the company.
• Responsible for station compliance of all safety regulations and requirements pertaining to the station, aircraft, facilities, equipment and personnel.
• Responsible for achieving all ground operations and corporate goals as related to performance, safety, service and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations.
• Where/when applicable manages the Cargo terminal’s ongoing operations to ensure that terminal, aircraft movement, loading/unloading of aircraft and cargo handling meet all company and governmental policies and regulations and that customers receive quality service.
• Interacts with all customers and vendors to ensure proper training in company requirements and procedures. Ensures customers and vendors know whom to contact if they have problems.
• Monitors all station contracts to ensure all vendors are complying with all contract provisions and service level agreements.
• Meets with customers and vendors on a regular basis to discuss potential problem areas and the entire scope of the company. Resolves all problems arising from vendors, crews, hotels, catering, maintenance, into-plane fuelers, ground handlers or customers.
• Keep upper management and GCC informed of any operational issues that may affect/impact operational performance.
• Monitors and evaluates work performance of all company and vendor employees assigned to the station.
• Interfaces with local airport authorities to ensure company compliance with all local policies.
• Ensures monthly reports are submitted to local airport authorities as/when required.
• Support ULD Ops with the station’s ULD control and other ULD and equipment provision requests.
• Supports other European stations as/where/when needed/requested.
• Liaises with Permitting Department to ensure Atlas and Polar in-transit permits are current and updated as per market needs.
• Work with our Facilities group on any local airport authority requirements related to facility leases, permits, upkeep, repairs, etc.
• Support other European stations with cargo and claims related information requests, cargo buildup supplies, cabin and crew supplies, ULD rotation, shoring material, and other related operational needs.
• Submits an operating budget and operates within that budget. Highly proficient in keeping costs of station operations at a minimum.
• Ensures all invoices are sent forward to be paid promptly.
• Responsible for working as or assigning a local coordinator for the application for and renewal of new company badges, local airport badge, other renewals, and audits for Ground Ops, Tech Ops, and Flight Ops at ZAZ and other European stations as may be requested.
• When required, ensure that the station has a CEIV Pharma certificate that is current after successful completion of the HDQ and Station Validations.
• Nominate a back-up person for the CEIV Pharma.
• Liaise with different departments in the company like SRC, Trainings and Standards, Tech Ops, Commercial departments, and others as required.

Qualifications: 

• Bachelor Degree preferred or equivalent experience.
• At least 8 years of extensive airline operational experience including cool chain handling and delivery.
• Must be experience in all areas of ground and B767/B777/B747 PAX and Cargo operations.
• Able to perform all aspects of Grounds and Cargo Operations including Loadmaster, supervise handling hazardous materials, de-icing, fueling, catering, security, cool handling, etc.
• Ability to organize and perform multiple assignments in a high stress environment.
• Ability to interact, communicate and maintain relationships with clients, vendors, customers in all levels of management.
• Responsible and reliable individual who is committed to work and flexible to serve changing flight schedule.
• Proven ability to lead and manage the activities of a diverse work force.
• Skilled problem solver with leadership qualities.
• Excellent communication, decision and management skills.
• Multilingual, preferably in English and Spanish, other language skills optional/preferred.
• Computer literate, essential working knowledge of Windows environment and Apps.
• Must be willing to travel internationally.
• Must hold approval to work in the European Union.
• Must hold valid European passport and European driver’s license (minimum cat. B).
• Must be able to meet all requirements for security back-ground check by Spanish Authorities.

Design Engineering and innovation

Documentation & Knowledge Management

Leadership

• Manage designated Service Delivery personnel to ensure KPIs and SLAs are met
• Negotiate, collaborate, and consult with all company teams and leaders
• Foster technical knowledge, design, and engineering excellence within the IT department

Monitoring and Optimization

• Perform capacity planning and keep IT management apprised of system capacity needs
• Recommend improvements to systems and IT support process
• Define implementation standards

Project Delivery

• Track and complete assigned IT projects
• Complete tasks in a timely and quality fashion
• Adhere to implementation, quality control, and change control standards
• Keep IT management apprised of risks to project success

Customer and System Support

• Provide escalated technical support
• Proactively identify, research and resolve technical problems
• Responsibility for monitoring and completing tickets in assigned queues
• Participate in after-hours on-call support
• Participate in after-hours maintenance
• Keep IT management apprised of critical issues
• Ability to work in a secure datacenter environment (including lifting up to 50 lbs.)

• Ensure that projects are delivered on-time, within scope and within budget
• Coordinate internal resources and 3rd party/vendors for efficient execution

• Bachelor’s degree or equivalent certification in computer science, information technology, or related technical field
• 5-7 years of proven networking engineering and experience working in an operations support environment
• Cisco networking certifications; CCNP, CCIE preferred
• Subject matter expertise on all production network systems across routing, switching, and wireless platforms
• Expertise with TCP/IP, standard routing protocols EIGRP, OSPF, BGP, and IPSec or SSL VPN technologies
• Subject matter expertise with Cisco ASA firewalls using Firepower
• Expertise with Cisco ACI Systems and infrastructure 
• Experience with Cisco DNA Center 
• Experience with Cisco ISE and other security-focused network platforms
• Expertise with F5 LTM/GTM systems
• Expertise with Cisco Wireless services 
• Experience with Remote Access Systems (Pulse Secure)
• Strong understanding of SSL/TLS
• Experience working in a team-oriented, collaborative environment
• Ability to translate technical concepts into lay terms
• Experience with multiple technologies, processes, and environments with a proven ability to execute engineering projects
• Demonstrated results orientation, initiative, attention to detail, and customer service orientation
• Excellent written, verbal, and presentation communication skills

Desired Qualifications: 

• Comfortable with presenting in front of technical and non-technical audiences
• Experience with Microsoft and Linux server platforms

Special demands:

• This position may require travel on an as-needed basis to domestic and international company locations and training events

• Upon request, provide physical assistance with data center racking and stacking of network equipment. And assist with cabling when needed.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Design Engineering and innovation

Documentation & Knowledge Management

Leadership

• Manage designated Service Delivery personnel to ensure KPIs and SLAs are met
• Negotiate, collaborate, and consult with all company teams and leaders
• Foster technical knowledge, design, and engineering excellence within the IT department

Monitoring and Optimization

• Perform capacity planning and keep IT management apprised of system capacity needs
• Recommend improvements to systems and IT support process
• Define implementation standards

Project Delivery

• Track and complete assigned IT projects
• Complete tasks in a timely and quality fashion
• Adhere to implementation, quality control, and change control standards
• Keep IT management apprised of risks to project success

Customer and System Support

• Provide escalated technical support
• Proactively identify, research and resolve technical problems
• Responsibility for monitoring and completing tickets in assigned queues
• Participate in after-hours on-call support
• Participate in after-hours maintenance
• Keep IT management apprised of critical issues
• Ability to work in a secure datacenter environment (including lifting up to 50 lbs.)

• Ensure that projects are delivered on-time, within scope and within budget
• Coordinate internal resources and 3rd party/vendors for efficient execution

• Bachelor’s degree or equivalent certification in computer science, information technology, or related technical field
• 5-7 years of proven networking engineering and experience working in an operations support environment
• Cisco networking certifications; CCNP, CCIE preferred
• Subject matter expertise on all production network systems across routing, switching, and wireless platforms
• Expertise with TCP/IP, standard routing protocols EIGRP, OSPF, BGP, and IPSec or SSL VPN technologies
• Subject matter expertise with Cisco ASA firewalls using Firepower
• Expertise with Cisco ACI Systems and infrastructure 
• Experience with Cisco DNA Center 
• Experience with Cisco ISE and other security-focused network platforms
• Expertise with F5 LTM/GTM systems
• Expertise with Cisco Wireless services 
• Experience with Remote Access Systems (Pulse Secure)
• Strong understanding of SSL/TLS
• Experience working in a team-oriented, collaborative environment
• Ability to translate technical concepts into lay terms
• Experience with multiple technologies, processes, and environments with a proven ability to execute engineering projects
• Demonstrated results orientation, initiative, attention to detail, and customer service orientation
• Excellent written, verbal, and presentation communication skills

Desired Qualifications: 

• Comfortable with presenting in front of technical and non-technical audiences
• Experience with Microsoft and Linux server platforms

Special demands:

• This position may require travel on an as-needed basis to domestic and international company locations and training events

• Upon request, provide physical assistance with data center racking and stacking of network equipment. And assist with cabling when needed.

Salary Range: $99,900 - $134,400

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Design Engineering and innovation

Documentation & Knowledge Management

Leadership

• Manage designated Service Delivery personnel to ensure KPIs and SLAs are met
• Negotiate, collaborate, and consult with all company teams and leaders
• Foster technical knowledge, design, and engineering excellence within the IT department

Monitoring and Optimization

• Perform capacity planning and keep IT management apprised of system capacity needs
• Recommend improvements to systems and IT support process
• Define implementation standards

Project Delivery

• Track and complete assigned IT projects
• Complete tasks in a timely and quality fashion
• Adhere to implementation, quality control, and change control standards
• Keep IT management apprised of risks to project success

Customer and System Support

• Provide escalated technical support
• Proactively identify, research and resolve technical problems
• Responsibility for monitoring and completing tickets in assigned queues
• Participate in after-hours on-call support
• Participate in after-hours maintenance
• Keep IT management apprised of critical issues
• Ability to work in a secure datacenter environment (including lifting up to 50 lbs.)

• Ensure that projects are delivered on-time, within scope and within budget

• Coordinate internal resources and 3rd party/vendors for efficient execution

• BS/BA or equivalent relevant experience required Information Technology preferred
• Minimum 5 years of Cisco Networking and Cisco Voice experience required.
• Experience with Global operational, administrative and aptitude of the Unified Communications technologies such as CUBE, SIP trunk implementation and SIP protocol troubleshooting.
• Experience with large-scale enterprise Cisco Unified Communications and Collaboration solutions including design, implementation and support.
• Specific knowledge of Cisco’s UC portfolio including, but not limited to,Communications Manager, UCCX, Unity Connection, Unified Presence (Jabber), Cisco Finesse, Emergency Responder, Attendant Console, WebEx, Routing, Voice Gateways
• Experienced with Contact Center Express, Expressway, and Prime Collaboration
• Working knowledge of Video Conferencing, Telepresence, and WebEx solutions
• Experience VCS-C, VCS-E, Meeting Place, and MCU a plus.
• Experience with TMS and Video Codecs.
• Working knowledge of third party dependencies including, but not limited to,
• Microsoft Exchange, Office365, Microsoft Active Directory, DNS, DHCP, TFTP
• Infrastructure and application oversight and ownership (OS, firmware, security)
• knowledge of communication protocols (e.g., H.323, SIP, H.248, QoS, COS, etc.)
• knowledge of communication signaling and compressions (e.g., domestic and international PRI (T1/E1), Analog, SIP, G.711, G.729, G.722, iLBC, etc.)
• Global dial plan development and administration
• Ability to provide global coverage
• Must have a working knowledge of networking technologies (Layer 2/3 LAN, WAN, MPLS, SD-WAN, Connectivity, IP, VLAN)
• working knowledge of routing technologies (BGP, EIGRP, MPLS, OSPF, VPN, 802.1x)
• Ability to develop and maintain accurate documentation
• Proactive oversight of hardware and software lifecycle management
• Knowledge and experience in Cisco Call Center technologies (including IVR, Queues, Reporting, Recording)
• Experience in development and deployment of Call Center scripting
• Experience in development and/or knowledge of API integration (e.g. CRM/ERP integration)
• Experienced in telecom carrier vendor management (data networking, internet, PRI, analog, SIP)
• VMWare ESXi, Hyper-V and various Windows Server and Desktop OS and macOS
• Any experience in managing call accounting, call recording and call reporting duties
• Ability to develop, document, and/or provide training to both technical and non-technical personnel
• Proven ability to learn new technologies and applications directly or indirectly in support of the communications infrastructure
• Ability to travel domestically and internationally.
• Must be effective in working independently and in a team setting
• Must have the ability to understand and actively problem-solve direct and indirect components and dependencies
• Strong oral and written communication skills to articulate technologies to technical and non-technical personnel
• Excellent interpersonal and customer relationship skills

Desired Qualifications: 

• Comfortable with presenting in front of technical and non-technical audiences
• Experience with Microsoft and Linux server platforms
• Certification strongly preferred (CCNP & CCVP or CCIE Collaboration)
• Experience in vendor management

Special demands:

• This position may require travel on an as-needed basis to domestic and international company locations and training events

• Upon request, provide physical assistance with data center racking and stacking of network equipment. And assist with cabling when needed.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Design Engineering and innovation

Documentation & Knowledge Management

Leadership

• Manage designated Service Delivery personnel to ensure KPIs and SLAs are met
• Negotiate, collaborate, and consult with all company teams and leaders
• Foster technical knowledge, design, and engineering excellence within the IT department

Monitoring and Optimization

• Perform capacity planning and keep IT management apprised of system capacity needs
• Recommend improvements to systems and IT support process
• Define implementation standards

Project Delivery

• Track and complete assigned IT projects
• Complete tasks in a timely and quality fashion
• Adhere to implementation, quality control, and change control standards
• Keep IT management apprised of risks to project success

Customer and System Support

• Provide escalated technical support
• Proactively identify, research and resolve technical problems
• Responsibility for monitoring and completing tickets in assigned queues
• Participate in after-hours on-call support
• Participate in after-hours maintenance
• Keep IT management apprised of critical issues
• Ability to work in a secure datacenter environment (including lifting up to 50 lbs.)

• Ensure that projects are delivered on-time, within scope and within budget

• Coordinate internal resources and 3rd party/vendors for efficient execution

• BS/BA or equivalent relevant experience required Information Technology preferred
• Minimum 5 years of Cisco Networking and Cisco Voice experience required.
• Experience with Global operational, administrative and aptitude of the Unified Communications technologies such as CUBE, SIP trunk implementation and SIP protocol troubleshooting.
• Experience with large-scale enterprise Cisco Unified Communications and Collaboration solutions including design, implementation and support.
• Specific knowledge of Cisco’s UC portfolio including, but not limited to,Communications Manager, UCCX, Unity Connection, Unified Presence (Jabber), Cisco Finesse, Emergency Responder, Attendant Console, WebEx, Routing, Voice Gateways
• Experienced with Contact Center Express, Expressway, and Prime Collaboration
• Working knowledge of Video Conferencing, Telepresence, and WebEx solutions
• Experience VCS-C, VCS-E, Meeting Place, and MCU a plus.
• Experience with TMS and Video Codecs.
• Working knowledge of third party dependencies including, but not limited to,
• Microsoft Exchange, Office365, Microsoft Active Directory, DNS, DHCP, TFTP
• Infrastructure and application oversight and ownership (OS, firmware, security)
• knowledge of communication protocols (e.g., H.323, SIP, H.248, QoS, COS, etc.)
• knowledge of communication signaling and compressions (e.g., domestic and international PRI (T1/E1), Analog, SIP, G.711, G.729, G.722, iLBC, etc.)
• Global dial plan development and administration
• Ability to provide global coverage
• Must have a working knowledge of networking technologies (Layer 2/3 LAN, WAN, MPLS, SD-WAN, Connectivity, IP, VLAN)
• working knowledge of routing technologies (BGP, EIGRP, MPLS, OSPF, VPN, 802.1x)
• Ability to develop and maintain accurate documentation
• Proactive oversight of hardware and software lifecycle management
• Knowledge and experience in Cisco Call Center technologies (including IVR, Queues, Reporting, Recording)
• Experience in development and deployment of Call Center scripting
• Experience in development and/or knowledge of API integration (e.g. CRM/ERP integration)
• Experienced in telecom carrier vendor management (data networking, internet, PRI, analog, SIP)
• VMWare ESXi, Hyper-V and various Windows Server and Desktop OS and macOS
• Any experience in managing call accounting, call recording and call reporting duties
• Ability to develop, document, and/or provide training to both technical and non-technical personnel
• Proven ability to learn new technologies and applications directly or indirectly in support of the communications infrastructure
• Ability to travel domestically and internationally.
• Must be effective in working independently and in a team setting
• Must have the ability to understand and actively problem-solve direct and indirect components and dependencies
• Strong oral and written communication skills to articulate technologies to technical and non-technical personnel
• Excellent interpersonal and customer relationship skills

Desired Qualifications: 

• Comfortable with presenting in front of technical and non-technical audiences
• Experience with Microsoft and Linux server platforms
• Certification strongly preferred (CCNP & CCVP or CCIE Collaboration)
• Experience in vendor management

Special demands:

• This position may require travel on an as-needed basis to domestic and international company locations and training events

• Upon request, provide physical assistance with data center racking and stacking of network equipment. And assist with cabling when needed.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Design Engineering and innovation

Documentation & Knowledge Management

Leadership

• Manage designated Service Delivery personnel to ensure KPIs and SLAs are met
• Negotiate, collaborate, and consult with all company teams and leaders
• Foster technical knowledge, design, and engineering excellence within the IT department

Monitoring and Optimization

• Perform capacity planning and keep IT management apprised of system capacity needs
• Recommend improvements to systems and IT support process
• Define implementation standards

Project Delivery

• Track and complete assigned IT projects
• Complete tasks in a timely and quality fashion
• Adhere to implementation, quality control, and change control standards
• Keep IT management apprised of risks to project success

Customer and System Support

• Provide escalated technical support
• Proactively identify, research and resolve technical problems
• Responsibility for monitoring and completing tickets in assigned queues
• Participate in after-hours on-call support
• Participate in after-hours maintenance
• Keep IT management apprised of critical issues
• Ability to work in a secure datacenter environment (including lifting up to 50 lbs.)

• Ensure that projects are delivered on-time, within scope and within budget

• Coordinate internal resources and 3rd party/vendors for efficient execution

• BS/BA or equivalent relevant experience required Information Technology preferred
• Minimum 5 years of Cisco Networking and Cisco Voice experience required.
• Experience with Global operational, administrative and aptitude of the Unified Communications technologies such as CUBE, SIP trunk implementation and SIP protocol troubleshooting.
• Experience with large-scale enterprise Cisco Unified Communications and Collaboration solutions including design, implementation and support.
• Specific knowledge of Cisco’s UC portfolio including, but not limited to,Communications Manager, UCCX, Unity Connection, Unified Presence (Jabber), Cisco Finesse, Emergency Responder, Attendant Console, WebEx, Routing, Voice Gateways
• Experienced with Contact Center Express, Expressway, and Prime Collaboration
• Working knowledge of Video Conferencing, Telepresence, and WebEx solutions
• Experience VCS-C, VCS-E, Meeting Place, and MCU a plus.
• Experience with TMS and Video Codecs.
• Working knowledge of third party dependencies including, but not limited to,
• Microsoft Exchange, Office365, Microsoft Active Directory, DNS, DHCP, TFTP
• Infrastructure and application oversight and ownership (OS, firmware, security)
• knowledge of communication protocols (e.g., H.323, SIP, H.248, QoS, COS, etc.)
• knowledge of communication signaling and compressions (e.g., domestic and international PRI (T1/E1), Analog, SIP, G.711, G.729, G.722, iLBC, etc.)
• Global dial plan development and administration
• Ability to provide global coverage
• Must have a working knowledge of networking technologies (Layer 2/3 LAN, WAN, MPLS, SD-WAN, Connectivity, IP, VLAN)
• working knowledge of routing technologies (BGP, EIGRP, MPLS, OSPF, VPN, 802.1x)
• Ability to develop and maintain accurate documentation
• Proactive oversight of hardware and software lifecycle management
• Knowledge and experience in Cisco Call Center technologies (including IVR, Queues, Reporting, Recording)
• Experience in development and deployment of Call Center scripting
• Experience in development and/or knowledge of API integration (e.g. CRM/ERP integration)
• Experienced in telecom carrier vendor management (data networking, internet, PRI, analog, SIP)
• VMWare ESXi, Hyper-V and various Windows Server and Desktop OS and macOS
• Any experience in managing call accounting, call recording and call reporting duties
• Ability to develop, document, and/or provide training to both technical and non-technical personnel
• Proven ability to learn new technologies and applications directly or indirectly in support of the communications infrastructure
• Ability to travel domestically and internationally.
• Must be effective in working independently and in a team setting
• Must have the ability to understand and actively problem-solve direct and indirect components and dependencies
• Strong oral and written communication skills to articulate technologies to technical and non-technical personnel
• Excellent interpersonal and customer relationship skills

Desired Qualifications: 

• Comfortable with presenting in front of technical and non-technical audiences
• Experience with Microsoft and Linux server platforms
• Certification strongly preferred (CCNP & CCVP or CCIE Collaboration)
• Experience in vendor management

Special demands:

• This position may require travel on an as-needed basis to domestic and international company locations and training events

• Upon request, provide physical assistance with data center racking and stacking of network equipment. And assist with cabling when needed.

Salary Range: $99,900 - $134,800

Financial offer within the stated range is contingent on the qualification of selected candidates

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Design Engineering and innovation

Documentation & Knowledge Management

Leadership

• Manage designated Service Delivery personnel to ensure KPIs and SLAs are met
• Negotiate, collaborate, and consult with all company teams and leaders
• Foster technical knowledge, design, and engineering excellence within the IT department

Monitoring and Optimization

• Perform capacity planning and keep IT management apprised of system capacity needs
• Recommend improvements to systems and IT support process
• Define implementation standards

Project Delivery

• Track and complete assigned IT projects
• Complete tasks in a timely and quality fashion
• Adhere to implementation, quality control, and change control standards
• Keep IT management apprised of risks to project success

Customer and System Support

• Provide escalated technical support
• Proactively identify, research and resolve technical problems
• Responsibility for monitoring and completing tickets in assigned queues
• Participate in after-hours on-call support
• Participate in after-hours maintenance
• Keep IT management apprised of critical issues
• Ability to work in a secure datacenter environment (including lifting up to 50 lbs.)

• Ensure that projects are delivered on-time, within scope and within budget
• Coordinate internal resources and 3rd party/vendors for efficient execution

• Bachelor’s degree or equivalent certification in computer science, information technology, or related technical field
• 5-7 years of proven networking engineering and experience working in an operations support environment
• Cisco networking certifications; CCNP, CCIE preferred
• Subject matter expertise on all production network systems across routing, switching, and wireless platforms
• Expertise with TCP/IP, standard routing protocols EIGRP, OSPF, BGP, and IPSec or SSL VPN technologies
• Subject matter expertise with Cisco ASA firewalls using Firepower
• Expertise with Cisco ACI Systems and infrastructure 
• Experience with Cisco DNA Center 
• Experience with Cisco ISE and other security-focused network platforms
• Expertise with F5 LTM/GTM systems
• Expertise with Cisco Wireless services 
• Experience with Remote Access Systems (Pulse Secure)
• Strong understanding of SSL/TLS
• Experience working in a team-oriented, collaborative environment
• Ability to translate technical concepts into lay terms
• Experience with multiple technologies, processes, and environments with a proven ability to execute engineering projects
• Demonstrated results orientation, initiative, attention to detail, and customer service orientation
• Excellent written, verbal, and presentation communication skills

Desired Qualifications: 

• Comfortable with presenting in front of technical and non-technical audiences
• Experience with Microsoft and Linux server platforms

Special demands:

• This position may require travel on an as-needed basis to domestic and international company locations and training events

• Upon request, provide physical assistance with data center racking and stacking of network equipment. And assist with cabling when needed.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Review & audit engines and Auxiliary Power Units (APUs) shop visit documents, generate a discrepancy report, and score card for our vendors’ documents quality improvements purposes.
• Daily process of Line Replacement units (LRUs) removal and installation including the parts “On Hold” & Pending” which includes review the part’s certification, part number effectivity & clarity.
• Preparation and performing engines and APUs changes by quality audit the on & off engines and Auxiliary Power Units (APUs) Airworthiness Directives (ADs) compliance and verification of all their next lower assembly part numbers, serial numbers, hours and cycles.
• Compile data and generate a usage report of all APUs & leased engines hours and cycles on a monthly basis.
• Quality audit & maintain Powerplant Life Limited Parts (LLP) and (Airworthiness directives) AD current status.
• Quality audit & maintain Powerplant Life Limited Parts’ (LLPs) Back to Birth (BTB).
• Compile and process required data for engines health analysis, including the fan and core vibration, (V1& V2) Fuel Flow, Engine Gas temperature (EGT) margin.
• File and archive engines and APUs technical documents either in hard copy or digitally and retrieves them in an efficient manner when required.
• Other duties as directed.

• High School graduate plus 3 -5 years of industry experience in aviation required.
• Ability to handle multiple duties/priorities on a daily basis; ability to function effectively under deadlines and still maintain accuracy; able to keep up in a fast-paced work environment.
• Solid writing, communication, and computer skills required.  Computer literate, knowledge of Microsoft Office Software programs. (Excel, Word, Access)
• Demonstrate analytical and problem-solving skills; high level of attention to detail; outstanding organizational skills.
• Ability to work independently, as well as lead team members; self-motivated; ‘Can do’ attitude.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Review & audit engines and Auxiliary Power Units (APUs) shop visit documents, generate a discrepancy report, and score card for our vendors’ documents quality improvements purposes.
• Daily process of Line Replacement units (LRUs) removal and installation including the parts “On Hold” & Pending” which includes review the part’s certification, part number effectivity & clarity.
• Preparation and performing engines and APUs changes by quality audit the on & off engines and Auxiliary Power Units (APUs) Airworthiness Directives (ADs) compliance and verification of all their next lower assembly part numbers, serial numbers, hours and cycles.
• Compile data and generate a usage report of all APUs & leased engines hours and cycles on a monthly basis.
• Quality audit & maintain Powerplant Life Limited Parts (LLP) and (Airworthiness directives) AD current status.
• Quality audit & maintain Powerplant Life Limited Parts’ (LLPs) Back to Birth (BTB).
• Compile and process required data for engines health analysis, including the fan and core vibration, (V1& V2) Fuel Flow, Engine Gas temperature (EGT) margin.
• File and archive engines and APUs technical documents either in hard copy or digitally and retrieves them in an efficient manner when required.
• Other duties as directed.

• High School graduate plus 3 -5 years of industry experience in aviation required.
• Ability to handle multiple duties/priorities on a daily basis; ability to function effectively under deadlines and still maintain accuracy; able to keep up in a fast-paced work environment.
• Solid writing, communication, and computer skills required.  Computer literate, knowledge of Microsoft Office Software programs. (Excel, Word, Access)
• Demonstrate analytical and problem-solving skills; high level of attention to detail; outstanding organizational skills.
• Ability to work independently, as well as lead team members; self-motivated; ‘Can do’ attitude.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Responsible for the monthly close package.
• Responsible for the reporting and analysis of the business units’ expense and various reports on revenue.
• Responsible for the analysis of business units’ expense.
• Participate in annual budget process.
• Assist the CFO and Director of FP&A with various analyses, as needed.
• Responsible for special projects and tasks as assigned.
• Responsible for meeting all deadlines related to the analyst’s areas of responsibilities and assisting in meeting corporate deadlines.

• Bachelor’s Degree in Finance or Accounting required (must have strong knowledge of accounting principles).
• 5 years of experience in financial analysis. 
• Previous airline industry experience is a plus.
• Must have excellent knowledge/proficiency in MS Office especially Excel.
• Knowledge of Clarity and JD Edwards or other accounting system is a plus.
• Excellent interpersonal skills with the ability to interact at all levels of the company.
• Ability to manage multiple activities and work with a strong sense of urgency is required.
• Demonstrate attention to detail.
• Highly organized individual with emphasis on accuracy and timeliness, who wants to learn and grow.
• Flexibility to work extended hours during month-end financial closings and budget planning.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Responsible for the monthly close package.
• Responsible for the reporting and analysis of the business units’ expense and various reports on revenue.
• Responsible for the analysis of business units’ expense.
• Participate in annual budget process.
• Assist the CFO and Director of FP&A with various analyses, as needed.
• Responsible for special projects and tasks as assigned.
• Responsible for meeting all deadlines related to the analyst’s areas of responsibilities and assisting in meeting corporate deadlines.

• Bachelor’s Degree in Finance or Accounting required (must have strong knowledge of accounting principles).
• 5 years of experience in financial analysis. 
• Previous airline industry experience is a plus.
• Must have excellent knowledge/proficiency in MS Office especially Excel.
• Knowledge of Clarity and JD Edwards or other accounting system is a plus.
• Excellent interpersonal skills with the ability to interact at all levels of the company.
• Ability to manage multiple activities and work with a strong sense of urgency is required.
• Demonstrate attention to detail.
• Highly organized individual with emphasis on accuracy and timeliness, who wants to learn and grow.
• Flexibility to work extended hours during month-end financial closings and budget planning.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Prepare the quarterly, monthly and annual tax account roll forwards.
• Prepare of the quarterly, monthly and annual tax reconciliations in Blackline for manager review.
• Prepare sales and use tax returns through the assembly of underlying data.
• Provide tax account analysis in a monthly basis in order to comply with internal control reports.
• Assist in the handling and routing both internal and external tax correspondence to the appropriate parties.
• Responsible for annual reports and maintenance of state registrations as needed.
• Assist in special projects.

• Bachelor’s degree required, degree in Accounting or related field is preferred.
• 4+ years’ experience as a tax generalist with public accounting and relevant industry experience.
• Airline experience desirable.
• Strong computer skills required.
• Organized with good communication skills, both written and oral.
• Able to work under tight deadlines.
• Independent self-starter.
• Able to work with minimal supervision.

Salary Range: $77,300 - $104,400

Financial offer within the stated range is contingent on the qualification of selected candidates

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The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement