• S. Engineering/Technical Engineering Degree (ME or AE) or equivalent experience
• Designated Engineering Representative (DER) Qualified is recommended
• 10-15+ years in Aircraft Structural Engineering
• Meets deadlines
• Remembers and follows instructions
• Meets daily attendance and punctuality standard
• Work is thorough
• Produces accurate, dependable work
• Output is consistent
• Complete attention to detail
• Microsoft Word/Excel
• Familiarity with aircraft and engine structural components
• Strong technical skills and knowledge of large aircraft structural design
• Ability to identify cost effective engineering solutions
• Excellent communication skills
• Ability to interface with manufacturers and regulatory agencies
• Some financial analysis skills required

#GH19 #LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Bachelor’s degree in a related field or equivalent work experience.
• 2-4 years of analytical and reporting experience
• Knowledge of Part 121 airline procedures.
• Engineering background is a plus.
• Airframe and Powerplant Certificate is a plus.
• 4 - 6 years of related Landing gear experience, preferably at Airline and/or Landing Gear Repair Station
• TRAX experience a plus.
• Proficient in Tableau or similar data analytics software.
• Experience with Data Visualization software a plus.
• Demonstrated sound decision-making skills.
• Self-starter, able to work with little supervision.
• Strong team, interpersonal and communication skills.
• Disciplined planner that produces successful outcomes.
• Takes pride and ownership of all responsibilities and ensures success
• Desire and ability to thrive in fast-paced environment.
• Proficiency with Microsoft Office Suite

#GH19

#LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Qualifications: 

• High School Diploma required.
• Aviation records experience preferred.

Skills:

• Solid writing, communication, and computer skills required.
• Ability to handle multiple tasks with a high degree of attention to detail required. 
• Trax program experience preferred.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• High School graduate plus 3 -5 years of industry experience in aviation required.
• Ability to handle multiple duties/priorities on a daily basis; ability to function effectively under deadlines and still maintain accuracy; able to keep up in a fast-paced work environment.
• Solid writing, communication, and computer skills required.  Computer literate, knowledge of Microsoft Office Software programs. (Excel, Word, Access)
• Demonstrate analytical and problem-solving skills; high level of attention to detail; outstanding organizational skills.
• Ability to work independently, as well as lead team members; self-motivated; ‘Can do’ attitude.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Must be trained in all areas of ground and 767/737 Cargo operations.
• Demonstrate the ability to work in a team-based environment.
• Willingness to work varied hours and days off.
• Excellent communication and leadership skills.
• Ability to meet the demands of varied responsibilities and deadlines.
• Outstanding customer service skills.
• Computer skills working with Microsoft Office or comparable software.
• Applicants are required to successfully pass company Initial and annual recurrent training in areas of warehouse, ramp, and aircraft handling.
• Must possess a valid Driver’s License

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Qualifications: 

• High school or relevant, equivalent work experience.
• Airline cargo and ground handling experience is required.
• Airline weight and balance is required.

Skills:

• Understanding of aircraft positions and heights and aircraft weight limitations.
• Must have comprehensive knowledge of operating equipment.
• Understands and adheres to company operating and safety policies, operations, processes and procedures appropriate to the job.
• Understands and uses airfreight and flight terminology and processes.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• College degree preferred or equivalent experience.
• At least 10 years of extensive airline operational experience.
• Experience in B747 cargo operations.
• Able to perform all aspects of Ground and Cargo Operations including Loadmaster, handling hazardous materials, de-icing, fueling, catering, security, etc.
• Ability to organize and perform multiple assignments in a high stress environment.
• Ability to interact, communicate and maintain relationships with clients, vendors, customers in all levels of management.
• Proven ability to lead and manage the activities of a diverse and work force.
• Skilled problem solver with leadership qualities.
• Excellent communication, decision and management skills.
• Must be able to pass a TSA and US Customs background check

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Qualifications:

• High school diploma or equivalent work experience in an airfreight position required
• Prior Dangerous Goods experience and ability to become current on PO/5Y system.
• Prior experience with a scheduled service operation.
• Understanding of PAX/Cargo Operations and Air Freight business.
• Previous airline experience preferable.

Special Demands:

• Must be willing to work in a 24/7 environment (days, nights, weekends, holidays as needed)

Skills:

• Knows and adheres to company operating policies, operations, processes and procedures appropriate to the job.
• Knows and adheres to aircraft, vehicle and employee safety rules and regulations.
• Demonstrate the ability to work in a team-based environment.
• Excellent communication and leadership skills.
• Uses ability to track and coordinate multiple issues simultaneously.
• Computer skills working with Microsoft Office or comparable software.
• Basic Math skills.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Qualifications: 

• College Degree (BA/BS)
• 4 + years of business experience
• Preferred:  2 + years of experience in Operations / Logistics / Airline Industry
• Preferred: 3 + years of experience in Statistical Analysis or Management Consulting
• Required:  Green Belt Certification
• Required: Availability to travel 10 to 20% both international and domestic

Skills:

• Advanced Computer Skills (Excel, Word, PowerPoint, Visio, MS Project, Minitab, Access)
• Excellent communication and interpersonal skills with the ability to interact at all levels of the company and with external parties
• Proven ability to lead projects and teams to successful and timely conclusions
• Proven track record of facilitating change and innovation in current role
• Proven ability to think strategically and act tactically
• Strong leadership and facilitation skills
• Self-motivated, highly organized with demonstrated ability to work multiple projects concurrently
• Poised, self-confident, tenacious and flexible

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Required Qualifications: 

• Experience creating Contact Center dashboards for critical contact center components: Average Handle Time (AHT), Sentiment, Performance Metrics, Contact Analysis and Types, Customer Experience, Productivity, Desktop Intelligence and Screen Analysis.
• Has successfully completed multi-vendor Integration projects such as: Cisco and Teams, or other cross-platform collaboration.
• Deep Understanding and experience with Contact Center as a Service.
• Deep premise-based Cisco Collaboration Suite Experience: CUCM, UCCX, CUPS, CUC, AC, UNITY
• Deep Cisco Contact Center Expertise with UCCX or UCCE
• Deep Microsoft Teams Experience
• Deep Cisco IVR experience
• Experience with a major vendor’s work force management (WFM) or work force optimization (WFO) toolset such as Genesys or Calabrio.
• Experience with a major vendor’s Chabot solution, Cisco or otherwise.
• Experience with a major vendor’s Real-time voice analytics solution.
• Experience integrating CTI functionality such as: Screen Pops, Screen Recording, and other helpful workflow contact features.
• Zoom Call Recording.
• Solid Understanding of legacy and present day (“2020”) Cisco UC Licensing Standards for: CUCM, UCCX, CUPS, CUC, UNITY and all aspects of WebEx.
• Multi-company UC Consulting experience for large global entities, over the past 10 years.
• Superb Verbal Communication Skills.
• Solid Presentation Skills.
• Experience presenting to Senior Management and other Stakeholders.
• Highly Skilled at developing and presenting: Business Cases, Research and Analysis documents and various SWOT (strengths, weakness, opportunities, threats) Analyses.
• Highly skilled at developing and presenting critical life cycle documents such as: Business Requirements, High and Low Level Designs, Operational Run books, Implementation & Test plans.
• Repeat experience working with Vendor Neutral research organizations such as Gartner, Forrester or Frost & Sullivan
• Solid problem solving and troubleshooting skills.
• Multiple expert level UC Certifications spread across a diverse range of vendors.
• Experience across Diverse Cloud Contact Center Vendors.
• Ability to self-manage projects including but not limited to these planning types: task, resource, communication, risk, and financial.
• Contact Center Machine Learning and Desktop Monitoring experience.
• Experience driving contact center customer experience transformation and adoption efforts.
• Broad Vendor Call Recording experience (i.e. Cisco, Zoom, Verint, other).
• Minimum 15 Years+ Professional Work Experience, working in very large global enterprise (6,000+) organizations.
• Minimum 7 Years+ UC Experience, in a role delivering UC/Contact Center and Collaboration Solutions.
• Minimum 5 Years+ Experience in an Architect or Principle UC Role for a large global organization.
• Minimum 2 Years+ of related Microsoft Office 365/Skype for Business/ Microsoft Teams deployment or systems management experience
• 4 Year Degree or equivalent work experience.

Nice to Have (Plus) Qualifications: 

• Genesys Pure Cloud Experience.
• NICE inContact Experience.
• Verint contact Center and/or Call Recording Experience.
• Microsoft Teams and Cisco Integration experience.
• Enterprise Video Conferencing/Meeting experience with major vendors such as: Cisco, Blue Jeans, Zoom, Lifesize, Microsoft, or Polycom.
• Cisco UCaaS experience.
• + 2 years of Programming/Scripting Skills like PowerShell, Python, etc.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

GH19

Qualifications:

• Minimum of two (2) years of Crew Scheduling or related experience required
• Minimum of one (1) year experience with specific crew management software application. Experience using Airline Information Management System (AIMS) is a plus
• Minimum High School Diploma or General Education Development (GED) Diploma
• Bachelor’s degree or equivalent experience preferred.
• Must be well organized and able to communicate well both verbally and in writing
• Must be able to work effectively in a collaborative team based environment
• Knowledge of all relevant FAA regulations
• Self-starter, enthusiastic, dependable, and professional team player. Must possess excellent interpersonal, communication, and organization skills
• Ability to handle multiple tasks and special projects assigned simultaneously
• Thorough knowledge Federal Aviation Regulations more specifically Part 121 and Part 117 is required

Special Demands:

• Must be flexible and able to work various hours and weekends

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Qualifications: 

• High School Diploma or equivalent educational experience
• Current, active, and valid FAA Mechanic Certificate with Airframe and Powerplant ratings
• Seven (7) to ten (10) years of aircraft maintenance experience, of which three (3) years must be in an inspection department or held RII authorization
• Familiarity with Federal Aviation Regulations, aircraft manufacture specifications and manuals
• 5 years of aircraft maintenance experience on Boeing series aircraft

Special Demands:

• Able to work rotating schedules to include weekends, nights and holidays
• Valid Driver License and US Passport
• Able to travel internationally for periods of 30 days per occasion

Skills:

• Must possess excellent written and verbal communication skills
• Strong work ethic and organizational skills
• Strong working knowledge of Microsoft software and in use of digital manuals

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Bachelor Degree in Accounting or Finance required.
• 7+ years’ experience in financial analysis and cost analysis with a demonstrated progression of increased responsibility.
• Proven interpersonal leadership and collaboration skills with the ability to effectively supervise, coach and influence employees.
• Basic accounting knowledge.
• Advanced computer skills with high proficiency in Excel spreadsheet and financial modeling.
• Experience with financial reporting and planning systems, SQL database modeling a plus
• Knowledge of Clarity and JD Edwards or other consolidation and accounting system.
• Airline, transportation, distribution, or manufacturing industry experience required.
• Solid understanding of the accounting and financial impact of business decisions.
• Highly organized individual with emphasis on accuracy and timeliness, who wants to learn and grow.
• Demonstrated success in managing complex projects and relationships. Adapts to change and manages risk well.  Proven project management skills, breaks down work into understandable segments.
• Must be detailed oriented, a fast learner
• Flexibility to work additional hours as required.
• Excellent communication, influencing and interpersonal skills with the ability to interact at all levels of the company and with external parties.
• Ability to promote cooperation and coordination between Accounting, Finance, Operations, and Corporate Divisions.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Qualifications: 

• High School Diploma or GED required
• 1 year experience in inventory, warehousing, distribution, or related functions preferred
• Previous airline experience preferred
• Previous cycle counting and inventory reconciling experience preferred
• Forklift experience preferred
• Must have strong familiarity with MS Excel, Word and Outlook

Special Demands:

• Available to work flexible hours as the operation requires, weekends, holidays and extended hours if needed
• Ability to travel as required supporting operational needs.
• Clean driving record and possess valid driver license
• Must be able to obtain Commercial Driver’s License (CDL)
• Must be able to pass ten year background check and obtain airport security badge

Skills:

• Must be computer literate
• Excellent oral/written communication skills
• Must be flexible to adapt to a fast paced work environment

#GH-19

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Qualifications: 

• Undergraduate degree from a 4-year accredited institution and a strong academic background preferred
• A minimum of 3 years of experience as a law firm or corporate legal department paralegal required
• Experience at an aircraft leasing firm or airline preferred but not required
• International experience a plus but not required

Skills:

• Possess strong organizational and administrative skills
• Strong ability to manage complex and varied workloads and to prioritize workloads
• Must be able to maintain absolute confidentiality and discretion at all times
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
• Excellent written and verbal communication skills
• Flexibility with schedule a must
• Ability to establish and maintain good working relationships with attorneys and other personnel

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

GH19

#LI-KF 

Required Qualifications: 

• Bachelor’s degree or equivalent certification in computer science, information technology, or related technical field
• 10+ years of proven information technology experience as a technologist, leader, or consultant; e.g. systems design, engineering, stakeholder consulting experience with a focus on industry standard platforms
• 5+ years of experience managing personnel, preferably within IT Operations or end user support
• Extensive hands-on experience deploying and administering the following technologies; Microsoft Windows Server OS, Active Directory, Exchange, Citrix, VMWare
• Experience working in a team-oriented, collaborative environment
• Ability to translate technical security concepts into lay terms
• Experience managing external vendors and contractors to deliver solutions
• Comfort with presenting in front of technical and non-technical audiences
• Demonstrated results orientation, initiative, attention to detail, and customer service orientation
• Excellent written, verbal and presentation communication skills
• Subject matter competency with storage, application and server virtualization, and networking technologies
• Experience managing distributed networks and data center environments
• Subject matter familiarity with modern Information Security practices
• Subject matter competency with the TCP/IP protocol suite and OSI model
• Subject matter competency with industry standard administration tools and methodologies

Desired Qualifications:   

• Subject matter competency with:
  • Microsoft SQL database platforms
  • Enterprise backup, replication, and archiving technologies
  • Modern information security practices, including vulnerability remediation
  • Cisco networking plarforms
• Subject matter familiarity with:
  • The ITIL model of IT Service Management
  • Nutanix or other hyperconverged infrastructure
• Experience working in consultative or program/project management roles
• Experience managing international distributed teams in large campus environments

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Qualifications: 

• Must hold a current and valid FAA Mechanic Certificate with Airframe and Powerplant ratings.
• Minimum of 7 years in aircraft maintenance
• Minimum 3 years of supervisory experience
• Must maintain Atlas Air qualification and authorization for Airworthiness Release.
• Experience on 747/767 aircraft or equivalent wide body aircraft preferred.
• Light Travel to meet business needs

#GH19 #LI-20

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Qualifications: 

• BS/BA or equivalent in a business or engineering related field required
• 1 year procurement/procurement planning experience or combined preferred
• 1 year of AOG experience within Airline industry or Military Equivalent preferred
• Airline or Military Aviation experience is a plus

Special Demands:

• Must be able to work nights, weekends and off site locations on temporary or permanent basis as needs of business dictates.

Skills:

• Strong decision making and problem solving skills
• Able to work in a fast pace environment 
• Excellent communication skills

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or other related fields
• 7-10 years’ experience in Information Security or related field
• Experience in Security Incident Response is required
• Experience in Vulnerability Management is required
• Experience in operating vulnerability scanning tools such as Nessus, Qualys, Nexpose, etc. is required.
• Understanding of common vulnerabilities and exploits is required
• Knowledge of the cyber threat landscape including types of adversaries and the motivations that drive them is required.
• Experience with implementing or operating Security Orchestration, Automation and Response (SOAR) technologies is desired
• Experience preparing and/or presenting reports and briefings is required.
• Leadership and communication skills are required
• Advanced written communication abilities are required
• Must be able to translate technical security concepts into lay terms
• Must be comfortable presenting in front of technical and non-technical audiences
• Ability to effectively work with people in other departments and/or outside of the enterprise is required
• Ability to communicate situations to all levels including senior management is required
• Knowledge of the function and operation of SIEM technologies such as ArcSight, Splunk, LogRhythm, etc. is required
• The ability to obtain and maintain a US Government security clearance is strongly desired
• SOAR / Automation experience strongly desired
• Familiarity with the MITRE ATT&CK framework is desired
• Experience with threat hunting and cyber intelligence is desired
• CISSP (Certified Information Systems Security Professional) and/or CISM (Certified Information Security Manager) certification desired but not required

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

GH19

#LI-KF 

Required Qualifications: 

• Experience creating Contact Center dashboards for critical contact center components: Average Handle Time (AHT), Sentiment, Performance Metrics, Contact Analysis and Types, Customer Experience, Productivity, Desktop Intelligence and Screen Analysis.
• Has successfully completed multi-vendor Integration projects such as: Cisco and Teams, or other cross-platform collaboration.
• Deep Understanding and experience with Contact Center as a Service.
• Deep premise-based Cisco Collaboration Suite Experience: CUCM, UCCX, CUPS, CUC, AC, UNITY
• Deep Cisco Contact Center Expertise with UCCX or UCCE
• Deep Microsoft Teams Experience
• Deep Cisco IVR experience
• Experience with a major vendor’s work force management (WFM) or work force optimization (WFO) toolset such as Genesys or Calabrio.
• Experience with a major vendor’s Chabot solution, Cisco or otherwise.
• Experience with a major vendor’s Real-time voice analytics solution.
• Experience integrating CTI functionality such as: Screen Pops, Screen Recording, and other helpful workflow contact features.
• Zoom Call Recording.
• Solid Understanding of legacy and present day (“2020”) Cisco UC Licensing Standards for: CUCM, UCCX, CUPS, CUC, UNITY and all aspects of WebEx.
• Multi-company UC Consulting experience for large global entities, over the past 10 years.
• Superb Verbal Communication Skills.
• Solid Presentation Skills.
• Experience presenting to Senior Management and other Stakeholders.
• Highly Skilled at developing and presenting: Business Cases, Research and Analysis documents and various SWOT (strengths, weakness, opportunities, threats) Analyses.
• Highly skilled at developing and presenting critical life cycle documents such as: Business Requirements, High and Low Level Designs, Operational Run books, Implementation & Test plans.
• Repeat experience working with Vendor Neutral research organizations such as Gartner, Forrester or Frost & Sullivan
• Solid problem solving and troubleshooting skills.
• Multiple expert level UC Certifications spread across a diverse range of vendors.
• Experience across Diverse Cloud Contact Center Vendors.
• Ability to self-manage projects including but not limited to these planning types: task, resource, communication, risk, and financial.
• Contact Center Machine Learning and Desktop Monitoring experience.
• Experience driving contact center customer experience transformation and adoption efforts.
• Broad Vendor Call Recording experience (i.e. Cisco, Zoom, Verint, other).
• Minimum 15 Years+ Professional Work Experience, working in very large global enterprise (6,000+) organizations.
• Minimum 7 Years+ UC Experience, in a role delivering UC/Contact Center and Collaboration Solutions.
• Minimum 5 Years+ Experience in an Architect or Principle UC Role for a large global organization.
• Minimum 2 Years+ of related Microsoft Office 365/Skype for Business/ Microsoft Teams deployment or systems management experience
• 4 Year Degree or equivalent work experience.

Nice to Have (Plus) Qualifications: 

• Genesys Pure Cloud Experience.
• NICE inContact Experience.
• Verint contact Center and/or Call Recording Experience.
• Microsoft Teams and Cisco Integration experience.
• Enterprise Video Conferencing/Meeting experience with major vendors such as: Cisco, Blue Jeans, Zoom, Lifesize, Microsoft, or Polycom.
• Cisco UCaaS experience.
• + 2 years of Programming/Scripting Skills like PowerShell, Python, etc.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

GH19

#LI-KF 

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Qualifications: 

• Bachelors degree in Accounting, Finance, Economics, or related discipline
• 5 -7 years of experience in Accounting in roles of progressively greater responsibility
• CPA or Masters preferred
• JD Edwards fluency
• Public Accounting background
• Revenue / AR Accounting experience
• Airline Industry experience a plus

Special Demands:

• Willingness to work extended hours as needed

Skills:

• Advanced Microsoft Excel skills (emphasis on presentation, accuracy, speed, and creativity)
• Highly analytical
• Can-do creative approach to independent research and problem solving

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Qualifications: 

• BA/BS in Finance, Accounting or related field required; CPA a plus.
• Minimum 5-7 years’ accounting experience.
• Excellent verbal and written communication skills.
• Comfortable interacting with a variety of skill levels with a demonstrated ability to lead through influence.
• Experience working with public reporting companies.
• Experience working with budgeting, forecasting, P&L analysis and cost benefit analysis.
• Experienced and demonstrated analytical skills including ability to extrapolate and interpret data.
• Demonstrated advanced knowledge in Microsoft Excel (pivot tables, look-ups, complex formulas, etc.) Proficient in Microsoft Office suite; JD Edwards software knowledge a plus.
• Knowledge of Sarbanes –Oxley, particularly Section 404.

Skills:

• Self-motivated with strong organizational/prioritization and time management skills.
• Ability to multi-task with close attention to detail.
• Knowledge of airline industry experience a plus.
• Proven ability to work effectively under pressure and meet deadlines.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• High School diploma
• Six years aviation experience including:
  • Ops Agent experience
  • Weight and Balance experience and ability to become current on PO/5Y system.
  • Dangerous Goods experience and ability to become current on PO/5Y system.
  • Prior experience with a scheduled service operation.
• Understanding of PAX/Cargo Operations and Airfreight business
• Ability and flexibility to travel domestically and internationally.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Qualifications:

• College degree preferred.
• At least 4 years of equivalent related work experience.
• At least 2 years’ experience working in a high call volume, time sensitive support environment for a large company, supporting users in Windows 10, office365 at a minimum of a Tier II level.
• Experience working in a team-oriented, collaborative environment.
• Basic knowledge of windows server, active directory, as well as Microsoft exchange server.
• Basic networking skills including TCP/IP, DNS and DHCP.
• Basic IT security knowledge.

Special demands:

• This role is a shift position
• Must be able to work holidays as needed
• Must be able to cover additional shifts as needed

Skills:

• Good written, oral, interpersonal, and presentational skills.
• Ability to commence conversations with new people.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement