• Handle flight activity and special needs.
• Must be qualified to perform all aspects of ground operations including Loadmaster, hazardous materials, deicing, fueling catering, security, etc.
• Train our customers and vendors in the company procedures for all ground operations functions.
• Ensure that training records are current for each vendor in our system as required by the FAA.
• Ensure our customers are current with all operating requirements and focus items
• Responsible to ensure reliability, performance and safety goals for their customers, cities, vendors and Loadmasters are achieved.
• Collaboratively develop action plans with those performing below established goal to improve performance.
• Actively work with all other departments to continuously improve the service to our customers.
• Manage roster.
• Interface DHL Express for efficient loading of cargo
• Handle and load offline transfer cargo between interline carrier to maximize utilization pallets from NGO flights
• Fully monitor oversea vendor pallets and take necessary actions to ensure high utilization from NGO flights
• Closely communicate with PO control tower and commercial team to maximize utilization pallets for all of DHL network flights.
• Supervise daily operation, maintain and improve quality of station performance.
• Performs other duties as assigned.

• Bachelor’s Degree or equivalent relevant experience
• Minimum of 6 years’ experience in aviation industry or other relevant work experience
• Must be qualified in all areas of ground and 777/747 cargo operations.
• Experienced in supervising pallets build-up and other warehouse operations.
• Demonstrate the ability to work in a team-based environment.
• Willingness to work varied hours and days off.
• Excellent communication and leadership skills.
• Ability to meet the demands of varied responsibilities and deadlines.
• Outstanding customer service skills.
• Computer skills working with Microsoft Office or comparable software.
• Must be bilingual in both Japanese and English (Speaking and writing)
• Previous management/supervisory experience preferred.

LI-SL1

• Support timely and accurate reporting to Senior Management and Sales team with business implications.
• Assist in revenue budgeting process, performance measurement, ad hoc projects, business cases and market researches.
• Provide market data analysis and report the findings to the Sales Team regularly.
• Assist in developing pricing and sales strategies with stations and General Sales Agents (GSA).
• Assist in the partnership programs by providing performance analysis.
• Support and update presentations for customer meetings or internal summits and support Senior Management with forum and exhibition requirements.
• Cooperate with other departments on automation and dashboard development projects.
• Provide training and coaching to other team members on data analytics and reporting.

• Degree holder or equivalent combination of education is required.
• Minimum 3 years of related work experience, in aviation industry is preferred.
• Demonstrates good organizational and analytical skills in reporting and analysis.
• Exhibits strong interpersonal and excellent communication skills in spoken, written English & Chinese.
• Mature, independent and result-oriented.
• High proficiency in standard office software: Power Point, Word, Outlook (MS Access) software programs.
• Candidate specialized in Excel functions including pivot table, database management and VBA programming is preferred.
• Demonstrates ability to work under time pressure and in a fast-paced environment.

• Assist with preparation and presentation of annual budget.
• Assist with ad-hoc reports and analyses
• Present analyses to CFO and identify opportunities on managing costs.
• Assist with special projects and tasks, as assigned.

• Bachelor Degree in Accounting or Finance
• 5+ years of experience in accounting or FP&A
• Advanced computer skills with high proficiency in Excel and PowerPoint.
• Knowledge of Anaplan and JD Edwards.
• Knowledge of cargo airline is required.

Skills:

• Exceptional analytic skills and a demonstrated ability to build reports for variance analysis.
• Highly organized individual with emphasis on accuracy and timeliness. Must be detailed-oriented and proactive.
• Reliable, self-motivated, can work in fast-paced work environment
• Intellectually curious, self-starter who is not afraid to seek out projects independently
• Excellent communication and interpersonal skills with the ability to interact at all levels of the company
• Flexibility to work additional hours as required.

• Perform control reviews that include processes related to: system development standards, operating procedures, system access security and control, program change management, backup, and system maintenance
• Constructively work with management to: identify areas for improvement, collectively agree upon appropriate corrective actions, facilitate remediation efforts, and monitor progress to ensure that the Company is timely addressing and remediating significant deficiencies and/or material weaknesses and that jeopardize the achievement of its objectives
• Work with business units to assist in documenting both existing and newly created policies and procedures using established Company standards
• Assist in the development and maintenance of appropriate testing strategies and test plans to enable management to assess the operating effectiveness of the system
• Interact with all levels of management and business units to communicate issues, new projects and related CMS and other systems matters
• Work closely with the Commercial team to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
• Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources
• Develop and maintain reports and dashboards by acquiring data from primary and secondary sources. Build scripts that will make our data evaluation process more flexible or scalable across data sets

• Bachelor Degree holder in computer science or related discipline, or other academic qualifications compliment with equivalent work experience
• 3+ years of experience as a systems/ data analyst
• CMS experience (Cargo Ops & Res System)
• This individual must have the ability to understand and use technology to solve difficult complex system issues (Computer literate and technically oriented)
• Strong SQL or Excel skills with the ability to learn other analytic tools
• Proven analytic skills, including mining, evaluation, analysis, and visualization
• Experience with data visualization tools like Tableau, Excel etc.
• Demonstrated high level of attention to detail
• Working knowledge of system troubleshooting
• Excellent oral and written communication and presentation skills, strong analytical skills, ability to maintain composure under pressure, and a proactive approach to problem-solving and the overall execution of job responsibilities are all essential qualities necessary to be successful in this position
• Familiarity with air cargo process and IATA standard cargo messaging
• After hours + weekend coverage required. Ability to travel approximately 10%-20%
• Strong knowledge of Microsoft Office (Excel, Word, PowerPoint)

Salary Range: $51,500 - $69,000

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Lead the reporting and analysis of the financial statements, business units’ expense, revenue, headcount.
• Owner of all internal and external financial reports.
• Responsible for financial analysis to support strategic initiatives, including but not limited to cost-benefit, capex and business cases, strategic procurement, contract management, etc. that allow executives to make sound decisions and drive positive outcomes for the company.
• Monitor accounts receivable, accounts payable, fixed assets, cash balance. Collaborate with accounting and ensure policies are being followed.
• Act as a trusted advisor to SVP, CFO on all aspects of financial planning and analysis.
• Support SVP, CFO in promoting a culture of integrity.
• Lead rigorous annual budget process, work with business units leaders to generate their budget, prepare presentations.
• Prepare accrual of incentive plans, plan and coordinate annual and bi-annual payments with HR and Payroll.
• Proactively identify and action major tactical improvement opportunities, collaborate with all departments of Polar and its shareholders.
• Special projects and tasks as assigned.
• Partner with business leaders to support Company’s strategy

• Bachelor’s degree in Business Administration, Finance or Accounting required, MBA, CFA or CPA is a plus.
• 15+ years’ experience in financial analysis and cost analysis with a demonstrated progression of increased responsibility and superior analytical and problems solving skills.
• 10+ years of people management experience.
• Proven interpersonal leadership and collaboration skills with the ability to effectively supervise, coach and influence employees.
• Excellent communication, influencing and interpersonal skills with the ability to interact at all levels of the company and with external parties.
• Advanced computer skills with high proficiency in Excel spreadsheet and financial modeling.
• Knowledge of Anaplan and JD Edwards or other consolidation and accounting system, SQL database modeling a plus
• Airline/transportation/distribution industry experience preferred.
• Solid understanding of the accounting and financial impact of business decisions.
• A change agent and strong collaborator with outstanding organizational skills and ability to manage complexity and lead multiple projects simultaneously, with attention to details, accuracy and timeliness.
• Flexibility to work additional hours as required and some travel may be required.

Salary Range: $136,683 - $184,609

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Responsible for reporting and analysis of shipment and customer contribution, including cost allocation methodology, sharing results with senior management and sales team.
• Collaborate with finance, ground operations and sales to design and develop highly visual, interactive, and layered Business Intelligence solutions using Tableau or similar application. Identify, research, and resolve technical problems.
• Lead rigorous revenue budget process, by collaborating with various departments and ensuring revenue aligns with the company’s goal. Generate reports and analyses on the revenue budget.
• Assist the BIDA team with projects and act as their backup when required
• Assist with projects, related to finance Lead the revenue budget process
• Perform other job-related functions as assigned

• Bachelor’s Degree in Business, Finance or Aviation Management. Master’s Degree preferred.
• 5 to 7 years Business & Analytics experience, some experience in FP&A is a plus.
• Advanced knowledge of SQL, Tableau, SSRS
• Advanced MS suite skills
• Excellent problem solving, quantitative and analytical skills
• Project management, scheduling and planning
• Motivated, self-starter individual with a follow-up, follow-thru mentality and broad-scope-view of company objectives
• Team player, excellent written and oral communication skills and ability to interact with senior management.
• Must be a self starter, with the ability to multi-task and deal with many projects concurrently.

Salary Range: $85,500 - $115,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Plans and develops improved procedures.
• When possible, averts and/or diffuses potential customer problems.
• Collaborates with Sales team regarding claims, problems or complaints due to mishandling of cargo.
• Oversees the entire process of interline shipments, ensuring punctuality of transactions.
• Manage daily up and down swing and avoid any potential voids on the flights ex APAC gateways.
• Optimize cargo flow through management of capacity planning, yield and aircraft routing.
• Identifies research and, when possible, resolves customer service issues and/or ensures resolution. Responds to customers’ questions, problems, requests, and/or complaints. Research local claims and provides documentation to corporate customer service
• Assists corporate customer service in research of claims by gathering requested documentation
• Identifies and communicates problems in freight allocation and pallet build-up to terminal services and/or management and ensures resolution.
• Creates, maintains, updates and/or utilizes customer, operations and/or freight report and information in computer database and/or company records.
• When requested, calculate, analyzes and provides appropriate spot trucking rates to customers. Tracks all on forwarded cargo to destination via aircraft or truck. Coordinates truck movements with operations.
• Traces missing cargo and follow-up on tracers, provides freight status fax alert and/or customer call back-up support.
• Assists supervisors in identification of other internal departments’ potential and/or current problems and/or needs relating to customer service and works with departments to resolve
• Communicates with station manager on ongoing basis.
• Track flights and advises staff and handlers of ETA/ETD and handling required.
• Performs other duties as assigned.

• Strong ability to manage complex situations under time pressure
• Less than 5 years of working experience in the air cargo industry.
• Demonstrates proficiency in Excel, and Word. 
• Understands and uses company reports utilized by Ground Operations
• Applies interpersonal, communication, and telephone skills.
• Uses ability to track and coordinate multiple issues simultaneously.
• Applies decision making skills.
• Applies conceptual and problem solving skills.
• Applies understanding of aircraft cargo loading capacities.
• 3-4 working Airline customer service experience or cargo related experience is preferred.

“#LI-SL1”

• Comply with all Company Procedures, as outlined in manuals, bulletins, and memos.
• Perform job duties in a timely and efficient manner.
• Follow Company, local and government safety and security policies and procedures.
• Communicate with Station Manager and HDQ Global Control Center on any issues or irregularities that affect the operation.
• Work to ensure all customers, vendors, and government authorities are aware of the Atlas and Polar arrival and departure times at your station.
• Ensure that all required equipment and personnel are in their proper position prior to aircraft arrival and departure at the assigned parking location.
• Coordinate with customers to ensure proper and timely load planning.
• Ensure that all required preload checks are accomplished in order to ensure cargo, ULD integrity and compliance.
• Coordinate and supervise all cargo- related functions associated with handling the flight, which includes inspection of ULD’s, checking the weights randomly or onsite inspection of pallets being weighed prior to being loaded onto Atlas Air or Polar Air Cargo aircraft.
• Conduct a thorough HAZMAT check of all outbound cargo.
• Check Accuracy of NOTOC, create if necessary.
• Ensure that the departing crew receives NOTOC in a timely manner so that crewmembers may conduct their inspection.
• Compute Weight and Balance.
• Receive and reproduce flight plans, weather, NOTAM/INTAMS and any other documents sent to the flight crews from Dispatch to operate their flight.
• Send and receive aircraft movement and load messages to and from up line and down line stations via SITA, e-Mail, fax or any other means required to notify all concerned.
• Alert crews for flights and arrange ground transportation for crew between aircraft, operations, and hotels as required.
• Arrange and order catering for flights adhering to proper catering procedures and levels per Atlas Air and Polar Air Cargo catering standards as provided in the published manuals.
• Supervise aircraft and loading crews.
• Ensure that the station-marshalling plan is followed, as required.
• Replace and/or revises aircraft manuals and Jeppesens, as required.
• Conduct FOD and Safety audits as required.
• Identify potential problems as they develop and works with the Station Manager, and Customer to reach resolutions.
• Ensure that all required Atlas or Polar reports are completed and given distributed.
• Follow all required safety and security procedures as dictated by the Ground Security Coordinator (GSC) and the TSA.

• Demonstrate an ability to teach technical systems and skills to vendors and handlers to ensure proper handling of Atlas Air/Polar Air Cargo aircraft
• Have a broad background in the airline industry or aviation
• Have a specific experience in the areas of duty and operations
• Have the ability to work independently
• Computer literacy, the ability to not only run basic e-mail and word processing programs, but is able to learn and operate proficiently company and industry programs. Some examples are as follows:
  • SITA
  • AIMs
  • Cargo Spot
• Applicants are required to successfully pass company Initial and annual recurrent training in areas of Load planning, Weight & Balance, and aircraft handling

#LI-SL1

• Lead the reporting and analysis of the P&L, business units’ expense, reports on revenue, and other reports as required.
• Analyze monthly results, variance to budget and prior year, and prepare monthly narratives and presentations to senior management and board members.
• Perform in-depth financial analysis to support operating decisions across the organization including but not limited to cost-benefit, capex and business cases, strategic procurement, contract management, etc.
• Drive vigorous annual cost budget process, work with business units leaders to generate their budget and assist them with their presentations to COO and CFO.
• Proactively identify and action major tactical improvement opportunities, collaborate with all departments of Polar and its shareholders.
• Responsible for all processes related to warehouse revenue, including SOX narratives, payment platform, and process improvements. Collaborate with accounting to ensure completeness and accuracy of all warehouse revenues.
• Prepare accrual of incentive plans, plan and coordinate annual and bi-annual payments with HR and Payroll.
• Identify, communicate and drive process improvement opportunities to enhance reports and provide efficiencies in the management reporting process.
• Responsible for meeting all deadlines related to the CFO’s area of responsibilities. This area includes responsibility for special projects and tasks as assigned.
• Actively support the company’s strategy

• Bachelor’s degree in Business Administration, Finance or Accounting required, MBA, CFA or CPA is a plus.
• 10+ years’ experience in financial analysis and cost analysis with a demonstrated progression of increased responsibility and superior analytical and problems solving skills.
• 5+ years of people management experience.
• Proven interpersonal leadership and collaboration skills with the ability to effectively supervise, coach and influence employees.
• Excellent communication, influencing and interpersonal skills with the ability to interact at all levels of the company and with external parties.
• Advanced computer skills with high proficiency in Excel spreadsheet and financial modeling.
• Knowledge of Anaplan and JD Edwards or other consolidation and accounting system, SQL database modeling a plus
• Airline/transportation/distribution industry experience preferred.
• Solid understanding of the accounting and financial impact of business decisions.
• A change agent and strong collaborator with outstanding organizational skills and ability to manage complexity and lead multiple projects simultaneously, with attention to details, accuracy and timeliness.
• Flexibility to work additional hours as required and some travel may be required.