• Travel with assigned Boeing 747, 767, or 777 aircraft to global destinations in a 20-on / 10-off day schedule rotation.
• Provide on-site aircraft maintenance support, troubleshooting, and repairs in remote or international locations.
• Supervise and coordinate third-party technical personnel and line maintenance vendors to ensure quality and compliance with all regulatory and company standards.
• Serve as the primary technical liaison between flight crews, dispatch, engineering, and local maintenance providers.
• Coordinates maintenance requirements with MCC, Workload Planning, Materials, Quality Control, and A/C Planning Departments.
• Conduct technical inspections and ensure maintenance tasks are properly documented and executed.
• Support AOG recovery operations with minimal lead time.
• Improve efficiency and reliability by identifying recurring problems and recommending changes in procedures.
• Maintain current knowledge of all relevant regulations (FAA, EASA, etc.) and company procedures.
• Ensure timely and effective communication with Maintenance Control and other stakeholders.
• Represent the company in a professional manner at all times while traveling and working with international partners.
• Performs self-audits of station(s) / geographic area as needed.
• Performs additional duties as assigned.

• Bachelor’s degree in aviation maintenance, Aerospace Engineering, or a related technical field preferred.
• Minimum of 10 years’ experience working on Boeing 747, 767, or 777 or comparable widebody aircraft.
• Valid FAA A&P Certificate.
• Must pass a background check including a government required fingerprint-based criminal history records check.
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge.
• Must hold a valid passport and meet requirements for international work and travel.
• Extensive travel both domestically and internationally is required.
• Ability to work variable hours including holidays and weekends on a 20 days on / 10 days off rotation.
• Strong technical troubleshooting and inspection skills, with a hands-on approach.
• Proven leadership experience in supervising maintenance teams and third-party vendors.
• Extensive international travel experience, with the ability to mobilize on short notice.
• Excellent interpersonal, organizational, and communication skills.
• Ability to work independently in high-pressure environments and remote locations.#LI-KG1

Salary Range: $95,500-$129,000

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

#LI-Remote

• On call 24 hours/7 days a week to respond to crisis situations in order to provide guidance on delays, flight cancellations and other irregularities.
• Work closely with internal IT department to ensure automated processes are in place for both passenger and cargo aircraft catering
• Manage all internal reports (FCR, Pursers & PSR reports) for trends
• Manage and confirm vendors are following company guidelines.
• Ensuring that all department staff members are briefed and up to date on all operational changes, menu changes, that effecting catering requirements.
• Meeting with new and existing catering vendors to ensure acceptable levels of catering service are met, and to address any negative trending levels of service.
• Work in conjunction with SRC to develop a safety/audit program for the catering facilities and catering operation
• Plan and implement as well as control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
• Serves as the subject matter expert for maintenance, safety, inflight service and procurement for improvement activities.
• Participates with catering vendors and corporate resources to implement lean processes and objective into the production process
• Sets and publishes system-wide standards and business processes for all aspects of Catering Operations
• Evaluates and implements ongoing process improvement and automation opportunities of Catering operations disciplines that scale and grow with business need
• Provide direction on strategic ordering of rotable and expendable galley equipment and maintains associated budget
• Leads aircraft stowage and galley designs including galley equipment (ovens, coffee makers, carts, standard units, etc.)
• Implements specification and product changes.
• Direct and manage appropriate resource allocation and manpower planning to ensure staffing strategy is aligned with the needs and requirements of the operation
• Drive solution-based recommendations and improvements to ensure integrity and success of the catering operation and its processes
• Lead the department to achieve the budget targets and initiate corrective actions if necessary
• Ensure that the department’s work methods are in line with the company standards and customer contracts
• Assisting as directed on special projects.
• Other duties as assigned in order to achieve operational goals and objectives.

Qualifications: 

• Bachelor’s degree required or equivalent experience.
• Minimum 10 years’ experience in airline catering and commissary.
• Must have the ability to take initiative on a given task and persist with the task to its completion. 
• Able to identify problems and their sources. 
• Knowledge with aircraft galley equipment development (e.g. carts standard units, drawers, service equipment, etc.)
• Experience in the budgeting process and managing an operating plan
• Must demonstrate proven leadership skills with the ability to lead the Catering Operation
• Successful track record in leading an airline catering department for on time performance
• Ensure compliance with safety, health, environmental and quality guidelines provided by corporate and local regulations and customer requirements
• While not necessarily accountable for the solutions, an individual must be able to identify potential resources to help in the decision making process for a particular problem. 
• Strong written and verbal communication skills
• Must be comfortable engaging in a variety of different communicative modes (verbal, non-verbal, and written). 
• In addition, the ability to listen actively is important for this job as well.
• The ability to process information from a variety of sources and to articulate information in a meaningful way to one’s co-workers or supervisors is critical to this position. 
• Must have an interest and ability in serving others as one of the primary functions of their job. 
• Must have a strong command of English language including grammar, style, and punctuation for any written correspondence or communication.
• The ability to work with computers is invaluable to this position. 
• When necessary, the ability to understand and communicate within a technical or specialized subject-matter, particularly as it pertains to aviation and the aviation industry.

Salary Range: $97,000-$138,000

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster The "EEO Is The Law" Poster

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

Salary Range: $91,000 - 122,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

Salary Range: $91,000 - 122,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Troubleshoot technical discrepancies and execute repair of company aircraft
• Accomplish aircraft inspections per company procedures
• Proficient in use of electronic test equipment, voltage or amperage measuring, recording devices and navigation troubleshooting equipment
• Ability to read and interpret blueprints, drawings, schematics and technical orders
• Inspect and assist in maintenance of company equipment and tooling
• Work as a member of a team that will interface with contract maintenance personnel
• Follow safety measures, good shop practices and cleanliness standards
• Communicate discrepancies to Maintenance Control department found during inspections and follow directions to troubleshoot and repair faulty conditions
• Ensure that all aircraft documentation is completed accurately per company and FAA procedures prior to aircraft departure
• Providing guidance to mechanics on advanced tasks
• Organize daily tasks and coordinate inspections/repair of aircraft
• Coordinate materials and tooling requirements for projected work for entire shift 
• Perform Manual and Aircraft parts inventories as required
• Assist other company departments to ensure on-time departure of company aircraft
• Additional duties assigned

• High School Diploma or equivalent
• Minimum 7+ years of transport category aircraft maintenance experience (Boeing series aircraft – preferred) 737,777 747-400, 747-800 Gen Fam with RII authorization
• Unrestricted engine run qualifications on 737, 777 and 747 aircraft
• Formal training on advanced systems/avionics on 737, 777, 747 aircraft

Qualifications continued:

• Must possess valid passport and be able to travel for AOG recovery and special projects regularly
• Bore scope qualified on CFM, Pratt Whitney or GE-90 engines
• Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate

Skills:

• Must be able to read, write, fluently speak and understand the English language
• Strong analytical, interpersonal, verbal and written communication skills
• Working knowledge of Microsoft software and in use of digital manuals
• Strong work ethic and organizational skills
• Must be able to work in variable weather conditions
• Ability to lift parts and equipment
• Able to work rotating schedules to include weekends, nights and holidays

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

#LI-Remote

• Specifically support the following Job Aids:
  • Key processes
  • New station start-up process
  • Key manuals, checklists, SOPs
  • Ground Ops Loadmasters and PSR
• Manage department (or function) to meet or beat budget.
• Maintain a safe operation (or workplace) through communication, audit, review, and training.
• Ensure adherence to all key corporate policies.
• Continuously identify, evaluate, and implement key process improvement initiatives to improve overall service levels, including
• Resolve customer service issues in a timely manner
• Participate in daily worldwide ground operations conference calls
• Attend Industry conferences and seminars to stay abreast of trends/issues
• Participate on Government and Industry panels
• Meet with customers on a regular basis in concert with Sales and Marketing
• Sarbanes-Oxley compliance
• Provide timely input to Marketing department
• Third-party vendor oversight and contract management
• Contract rate reductions and or preferred pricing through negotiation, same vendor, and volume discounts
• CSDIP Project and the resulting consolidations
• Out-sourcing and in-sourcing opportunities
• Invoice oversight and coding down to station level for all activities
• Provide support functionality that maintains professional and effective liaison programs with relevant regulatory authorities, trade associations, vendors, airports, other professional organizations, etc., including
  • ATA
  • Key Airports
  • Other Vendors and Professional Organizations
• Comply as appropriate with relevant environmental regulatory requirements
• Minimize ground damage to aircraft caused by ground operations
• Corporate facilities: continually evaluate, manage, and procure all worldwide facilities for
  • Cost-effectiveness
  • Location desirability
  • Facility functionality
  • Flexibility and scalability
• Review and approve annual budgets for all ground operations departments
• Participate in monthly departmental budget reviews

Qualifications:

• Degree required, and/or equivalent experience in aviation-related role(s)
• Eight to ten years of experience
• Ability to lead and interact with all levels of the organization
• Comfortable in rolling up their sleeves in a lean environment where limited structure and policy currently exist
• Strong team, interpersonal, and communication skills
• Ability to be supportive and mentally tough

Salary Range: $97,000-$138,000

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster The "EEO Is The Law" Poster

• Receiving, binning, shipping and issuing of aircraft parts.
• Create Repair Orders for unserviceable parts as directed by Repairs Department and or supervisors
• Ensure parts are available for daily maintenance workload.
• Process serviceable and unserviceable part returns.
• Performs Level 1 and level 2 receiving inspection functions on behalf of Quality Control under the oversight of Material Operations Supervisors and Leads
• Responsible to execute monthly and weekly tasks as assigned such as Calibration & Shelf-Life review, Cycle/Inventory counts.
• Daily warehouse housekeeping. Cleaning, sweeping organizing of parts supplies and equipment
• Utilize computer system to maintain and update inventory in a timely manner.
• Monitors shipping and station supplies; advises Supervisor of shortages and requirements.
• Coordinate with HDQ Materials on parts required for assigned maintenance tasks at assigned station.
• Frequent: lifting, carrying, pushing or pulling of moderately heavy weight objects (up to 70 pounds); controlling or driving materials handling equipment in a congested warehouse environment. Occasional: driving through city traffic to make pick-ups and deliveries, or conduct field inventories.
• Additional tasks as assigned by Material Operations Supervisor and Leads
• Daily cleaning organizing and general housekeeping of the warehouse facilities

• High School Diploma or GED required
• 1 year experience in inventory, warehousing, distribution, or related functions preferred
• Previous airline experience preferred
• Previous cycle counting and inventory reconciling experience preferred
• Forklift experience preferred
• Must have strong familiarity with MS Excel, Word and Outlook

Special Demands:

• Available to work flexible hours as the operation requires, weekends, holidays and extended hours if needed
• Ability to travel as required supporting operational needs.
• Clean driving record and possess valid driver license
• Must be able to obtain Commercial Driver’s License (CDL)
• Must be able to pass ten year background check and obtain airport security badge

Skills:

• Must be computer literate
• Excellent oral/written communication skills
• Must be flexible to adapt to a fast paced work environment

#GH19

“#LI-SL1”

• Troubleshoot technical discrepancies and execute repair of company aircraft
• Accomplish aircraft inspections per company procedures
• Proficient in use of electronic test equipment, voltage or amperage measuring, recording devices and navigation troubleshooting equipment
• Ability to read and interpret blueprints, drawings, schematics and technical orders
• Inspect and assist in maintenance of company equipment and tooling
• Work as a member of a team that will interface with contract maintenance personnel
• Follow safety measures, good shop practices and cleanliness standards
• Communicate discrepancies to Maintenance Control department found during inspections and follow directions to troubleshoot and repair faulty conditions
• Ensure that all aircraft documentation is completed accurately per company and FAA procedures prior to aircraft departure
• Leads and  guides mechanics on advanced tasks
• Organize daily tasks and coordinate inspections/repair of aircraft
• Coordinate materials and tooling requirements for projected work for entire shift
• Act as shift manager as required
• Schedule manpower to cover aircraft maintenance and inspections 
• Perform Manual and Aircraft parts inventories as required
• Assist other company departments to ensure on-time departure of company aircraft
• Additional duties assigned

• High School Diploma or equivalent
• Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
• Experienced transport category aircraft maintenance experience
• Formal training on advanced systems/avionics
• Must be able to read, write, fluently speak and understand the English language
• Strong analytical, interpersonal, verbal and written communication skills
• Working knowledge of Microsoft software and in use of digital manuals
• Strong work ethic and organizational skills
• Must be able to work in variable weather conditions
• Able to work rotating schedules to include weekends, nights and holidays
• Must possess valid passport or State issued driver’s license and  may travel occasionally for AOG recovery and special projects when requested

#GH19 #LI-20

Salary Range: $91,000 - 122,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Lead and manage the Engineering Departments, including aircraft structures, avionics, systems.
• Ensure all engineering activities comply with applicable aviation authorities (FAA, EASA, Transport Canada, etc.) and company policies.
• Develop and implement engineering strategies to optimize fleet reliability, availability, and cost efficiency.
• Oversee aircraft modifications, repairs, airworthiness directives (ADs), and service bulletin (SB) compliance.
• Coordinate the provisioning of 24/7 technical support to Maintenance Control, Line Maintenance, and Heavy Maintenance teams.
• Manage relationships with OEMs, regulatory bodies, and third-party vendors.
• Direct the preparation and management of engineering budgets and resource allocation.
• Establish and monitor performance metrics for fleet reliability and engineering productivity.
• Lead root cause analysis and corrective action processes for technical issues and delays.
• Support fleet acquisition, lease return, and aircraft transition projects.
• Mentor and develop engineering staff, ensuring a strong pipeline of technical talent.
• Participate in industry working groups, steering committees, meetings and conferences.

• Bachelor’s degree in aerospace, Mechanical, or Electrical Engineering (master’s preferred).
• Professional Engineering (PE) license or equivalent certification an asset.
• Minimum 10–15 years of progressive experience in aircraft engineering or technical operations, with at least 5 years in a leadership role.
• Strong knowledge of airworthiness regulations, maintenance programs, and engineering documentation requirements.
• Proven experience managing fleet reliability, modification programs, and engineering projects.
• Excellent leadership, communication, and decision-making skills.
• Ability to manage budgets, contracts, and cross-functional teams.
• Strong problem-solving mindset with a focus on safety, compliance, and operational excellence

Salary Range: $168,500 - $227,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

• Reviews Deferred Maintenance items with Maintenance Control for their operational impact.
• Reviews the Daily Flight Schedule and coordinating aircraft maintenance requirements.
• Coordinates with Flight Scheduling for the necessary ground time required to effect the appropriate repairs and/or re-route to a Maintenance location.
• Coordinates the necessary requirements for planned aircraft maintenance layovers.
• Coordinates with Material & Logistics for parts requirements and follow-up for planned movements.
• Coordinates and prioritizes with various Line Stations or Maintenance Vendors the Daily Workload for each aircraft with detailed work scope.
• Coordinates the necessary personnel for the engine/aircraft repair beyond the capabilities of the Maintenance Vendors. Analyzes problem areas and recommends the corrective action through technical interaction with Maintenance Control, Maintenance Vendors and Engineering.
• Ensures a high level of communication between Maintenance Control, Material & Logistics, Maintenance Suppliers and Flight Scheduling.
• Generates Daily Reports on Atlas System Overnight performance, Delays and Incidents and other reports as directed by the Duty Manager, MCC or the Sr Director, Maintenance Control.

• Associate Degree or equivalent years experience.
• Minimum 3 years experience in the airline industry, preferably with wide-body aircraft.
• Airframe and Powerplant License is preferred.
• Strong written and oral communication skills.
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.

Demands:

• Ability to work flexible shifts, travel and/or work variable hours including holiday and weekends.

Skills:

• Strong written and oral communication skills.
• Flexibility to adapt to a fast paced work environment
• Critical thinking skills
• Attention to detail
• Ability to work well with others and complete tasks with minimal supervision

Salary Range: $52,500- $71,000

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Supervise, monitor and schedule the Loadmaster group to ensure all ground operations that require Loadmaster presence are provided in the most cost efficient manner.
• Safe and efficient direction provided to internal and external customers with regards to Special Loads.
• Problem solving to assist customers in moving outsized/oversized/unusual cargo.
• Effective and timely communication with customers and employees.
• Efficient and cost effective scheduling of the Loadmaster group.
• Ensure all Loadmasters are current on all their training requirements.
• Supervise the performance and conduct of the Loadmaster group.
• Complete Employee Evaluations, discipline and recognition as required.
• Monitor/track Loadmaster expenditures to ensure compliance with the Corporate Travel Policy.
• Any other duties assigned by the Director of Ground Operations and/or Loadmaster Manager

• B. A. degree or 6 years relevant aviation experience.
• Detailed understanding of the 747F, 777 and 767 aircraft loading/unloading systems along with the ability to prepare associated trim sheets, weight and balance calculations using the SABLE Weight and Balance System.
• Candidate should be experienced in the movement of Special Cargo and have the ability to complete associated Tie down worksheets and forms.
• 10 years of Loadmaster experience is desired for this position.
• Knowledge of and ability to use and interpret aircraft loading manuals
• Ability to communicate in a professional manner with all levels of Management, customers, and employees.
• Prior experience supervising/scheduling of a diverse work group required.

Salary Range: $60,500-$81,500

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster The "EEO Is The Law" Poster

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

Salary Range: $91,000 - 122,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Perform all aspects of ground operations including loadmaster, hazardous materials, deicing, fueling, passenger services, catering, security, etc.
• Monitor our customers and vendors for compliance with Atlas procedures for all ground operations functions.
• Perform quality control audits of flight folders, ramp, and warehouse operations to ensure compliance.
• Keep management informed of any operational issues that may affect/impact operational performance.
• Ensure our customers/vendors and employees are current with all operating requirements and focus items affecting ground operations.
• Responsible to ensure reliability, performance and safety goals for our customers, vendors and employees are achieved.
• Monitor ramp activities and performance to ensure safe and timely aircraft handling. Collaboratively develop action plans with those performing below established goal to improve performance.
• Actively work with all other departments to continuously improve the service to our customers and control costs.
• Loadplan and compute aircraft Weight and Balance using company systems.
• Ensure the use of company digital tools to accurately record all turnaround information.
• Comply with all regulatory, safety, and security procedures as applicable to a Ground Security Coordinator (GSC), and as required by the TSA, and CBP.
• Complete and distribute all required Atlas reports in a timely manner.
• Schedule and supervise Station Representatives to ensure adequate coverage during each shift.
• Liaise with airport management and local authorities on operational matters.
• Provide guidance, coaching, and support to Station Representatives on company procedures and best practices.
• Act as Station Boss when applicable.
• Performs After Action Reviews (AARs) on incidents affecting the operation and issue Ground Service Discrepancies (GSDs) to service providers through company systems.
• Manage procurement of station supplies, including warehouse, office, and aircraft materials.
• Coordinate and maintain inventory control for aircraft and station supplies.
• Ensure the Flight Close Out Tool or alternate system is updated daily.
• Collaborate with ULD Operations to ensure proper allocation and movement of ULDs throughout the network.
• Verify with Global Customs Support that in-transit permits are current and updated according to market needs.
• Participate in monthly vendor safety meetings and promote company safety standards.
• Prepare and maintain Standard Operating Procedures (SOPs) related to station operations.
• Assist in coordinating warehouse and ramp access for special events and visits.
• Serve as signatory and/or CBP Coordinator, responsible for issuing new badges, renewals, and conducting audits for Ground Ops, Tech Ops, and Flight Ops personnel.
• Support the Station Manager with administrative responsibilities, as required. Perform additional duties assigned by Station Manager.

• High School diploma or equivalent.
• Minimum 6 years of experience required, at least 4 years in aviation.
• Previous supervisory experience in areas of duty and 767/747 cargo/passenger service operations preferred.
• Required to successfully pass company initial and annual recurrent training in areas of Loadplanning, Weight & Balance, and aircraft handling.
• Maintains current passport and visas.
• Must have NO travel restrictions to any domestic and international stations.
• Must have valid Driver’s License and must be able to drive Company and rental vehicles when required.

Special Demands:

• Shift work and weekend coverage may be required

Skills

• Demonstrated ability to work in a team-based environment.
• Demonstrated ability to train vendors and handlers to ensure proper handling of Atlas Air/Polar Air Cargo aircraft.
• Excellent communication and leadership skills.
• Willingness to work varied hours and holidays.
• Ability to meet the demands of varied responsibilities and deadlines.
• Outstanding customer service skills.

• Computer literacy, the ability to not only run basic e-mail and word processing programs but is able to learn and operate proficiently company and industry programs. Some examples are as follows:
• Sable
• Veoci
• AIMs
• Cargo Spot

Salary Range: $55,000-$78,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

Salary Range: $91,000 - 122,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

#GH19 #LI-20

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

Salary Range: $91,000 - 122,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
• Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
• Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
• Manages implementation of repair action plans.
• Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
• Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
• Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
• Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
• Identifies chronic aircraft problems and develops detailed action plans for their repair.
• Briefs maintenance management on aircraft systems problems and provides corrective action plans.
• Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
• Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
• Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
• Travels with the aircraft to gather additional information on aircraft problems as required.
• Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
• Provides on the job training for Maintenance Control Specialists

• Airframe and Powerplant License required.
• Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
• Strong written and oral communication skills
• Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
• Must have the ability to plan, organize, and administrate workloads
• Ability to stay focused and work under pressure
• Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
• Minimum of 1 year experience with Microsoft Windows based computer software applications.

Special Demands: 

• No Travel
• Safety Sensitive
• Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays

Salary Range: $91,000 - 122,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

#GH19 #LI-20

• Perform daily stores functions such as shipping, receiving, binning, issuing, housekeeping and security of technical spares. Inspection of incoming packaging and parts for any possible damage, verification of quantity, part number accuracy and entry into the inventory system.
• Performs Level 1 and level 2 receiving inspection functions on behalf of Quality Control to ensure that parts acquired contain the proper documentation, confirm acceptable quality standards and comply with Atlas Air policies and FARs. Submit Scan certification to AirVault.
• Provide immediate recovery assistance for aircraft in jeopardy of missing schedule.
• Coordinate with STK/SAK Maintenance on the return of serviceable and unserviceable parts upon check/Line completion. Ensure STK/SAK Materials stores performs proper credit back on timely manner upon check/line completion.
• Assists Material Planning - Repair Department with unserviceable parts review and disposition. Makes recommendations on scrap/repair decisions and ensures condemned parts are handled in accordance with company GMM policy.
• Communicate with Maintenance and HDQ Materials to identify and correct potential disruptions related to parts or tooling for AOG, DMI, MELs and scheduled A-check/C-Checks maintenance. ensure that STK/SAK delivers parts to aircraft side to meet the aircraft departure schedule.
• Executes daily vendor vs company supply material decisions. Review vendor supplied materials daily and ensured consumption is in line with work package. Review vendor supply material cost for accuracy.
• Responsible for executing weekly and monthly tasks assigned such as Calibration Tooling S/L & Material Shelf-Life review, Cycle Count/Inventory counts in ICN/ICN-CHECK and within the Asia Station if requested to travel to assist.
• Perform Flight Spares kit inventory check and submit inventory results in accordance with company procedures.
• Monitor all Inbound and outbound shipments and station supplies; ensure the shipping documentation is correct, take photos of the parts and advise Regional Manager of material shortages, damage or discrepancies.
• Operate warehouse equipment such as trucks, forklifts, pickers, etc. (If the warehouse is equipped with them and you have been certified to operate).
• Utilize Company computer systems (TRAX) to maintain and update inventory in a timely manner.
• Performs timely and cost-effective shipping of materials and ensures vendors are preparing items for shipping in a proper manner with protection against damage meeting trade compliance requirements for shipments to the USA.
• Assist other stations within the Region with A-CHECK / C-CHECK Pre-Draw Review, Re-assigning Check request in TRAX to MATPLN – TECHPURCH – Vendor Supply as assigned.
• Provides on-site guidance to MRO/Vendors performing material functions on behalf of the company.
• Assist other Asian stations with Repair Order creation – Transfer Order creation as requested by the station Regional Manager.
• Assist other Asian stations with Packing and shipping TRAX updates.
• Performs additional duties as assigned by the Regional Manager Supply Chain Operations APAC Materials Managements.

• Degree holder or equivalent work experience.
• Minimum 5 years of experience in the aviation industry
• 2 years’ experience knowledge in supervision or work technical leadership
• Experience in requisitioning, receiving, storing, moving, issuing and shipping aircraft materials, supplies and equipment. Including experience in warehousing diverse goods in a complex operational environment.
• Previous experience with identifying and shipping hazardous materials.
• Strong commitment to work and be responsive to emails and calls.
• Fast learner who possesses excellent workplace organization, communication skills
• Ability to lead and ensure all duties and tasks are completed
• Must be computer literate working with Microsoft Office and comparable software
• Strong Inventory management skills.
• Proficiency in the English language (written/verbal) required.
• Ability to be resourceful and adapt to shift priorities
• Must be able to pass a country background check and obtain airport security badge
• Willing to work shift in a 24/7 environment (days, nights, weekends, holidays as needed) and subject to call back, standby and extended hours
• Available to travel to assist with Asia region area coverage of A-check / C-Check / Letter service checks for a period as requested by Regional Manager Supply Chain Operations APAC Materials Managements.

"#LI-SL1"

• • Act as first point of contact for logistical support requests from stations and internal departments.
  • Assist in the ordering, tracking, and distribution of Ground Operations uniforms, linens/blankets, PPE, and related materials.
  • Monitor stock levels at key locations, ensuring availability while helping to control costs.
  • Track logistics activity and maintain records using the Ground Operations program (Veoci).
  • Coordinate all inventory transactions, withdrawals, and transfers, ensuring accurate counts at all times.
  • Receive and inspect incoming shipments of all commissary items, crew linens and blankets, PPE, and Ground Operations Uniforms
  • Order commissary and ground supplies through Ariba for the warehouse.
  • Communicate inventory or planning deficiencies; track and monitor performance.
  • Respond to irregular situations impacting inventory availability or aircraft supply needs 
  • Maintain accurate inventory records through regular physical counts and reconciliation of discrepancies.
  • Support Ground Operations Leadership at the MIA Gateway with projects as assigned in Cooler and Dry warehouses.
  • Assist with AMC CAC & Base Access Badge requests, renewals, and database updates.
  • Coordinate supply shipments (ULD build-up material, shoring, plastic, etc.) for worldwide operations.
  • Collaborate with vendors and internal stakeholders to resolve logistical concerns.
  • Support special projects and inter-departmental initiatives as assigned by Ground Operations Logistics Management.
  • Travel as needed in support of Ground Operations activities.
  • Work daily with vendors in the MIA Gateway to ensure compliance with activities, inventories and stock levels.
  • Support the development and upkeep of departmental SOPs.
  • Support the 24/7 warehouse for crisis intervention regarding commissary and logistics issues.
  • Review and verify expenses on the Department Credit Card.

• AA or AS degree required, BA preferred or relevant years’ experience.
• 5 years’ experience in aviation, logistics, commissary operations, or related industry.
• Knowledge of ground and cargo operations processes preferred.
• Familiarity with logistical coordination, inventory management, and supply chain practices.
• Familiarity with Veoci and Ariba systems preferred.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Effective communication and teamwork skills to collaborate across all levels of the company.
• Problem-solving mindset with attention to detail.
• Proficient in Microsoft Office and computerized inventory systems.
• Ability to lift up to 70 pounds.
• Valid passport and ability to travel domestically and internationally.

Salary Range: $60,500 - $71,000

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster The "EEO Is The Law" Poster 

• • Supervise and directs Ground Operations Logistics Leads and coordinators in their daily responsibilities.
  • Oversee ordering and distribution of uniforms, linens/blankets, PPE, and related supplies across the network, ensuring stock levels are maintained.
  • Manage inventory control, including weekly physical inventories, reconciliations, and variance resolution.
  • Review and approve inventory transactions, withdrawals, and transfers.
  • Inspect MIA Gateway warehouse and cooler facilities for damages or deficiencies, coordinate vendors for repairs and maintenance.
  • Supervise and coordinate MIA Gateway warehouse and cooler projects to ensure timely completion and compliance with company standards.
  • Coordinate vendor badging requirements to ensure authorized access to warehouse and cooler facilities.
  • Review logistics data and reports, providing summaries to the Manager.
  • Manage AMC CAC & Base Access Badge requests, renewals, and database maintenance in Veoci as directed.
  • Oversee the use of Veoci for tracking logistics activities and ensure system compliance by staff.
  • Manage supply shipments for worldwide operations including ULD build-up material, shoring, and plastics.
  • Review invoices, accruals, and departmental credit card expenses for accuracy before submission to the Manager.
  • Respond to irregular operations or urgent logistics issues in the 24/7 warehouse as needed.
  • Participate in meetings with vendors and internal stakeholders to identify and resolve potential issues.
  • Support special projects, audits, and inter-departmental initiatives as assigned by Ground Operations Logistics Management.
  • Travel domestically and internationally in support of Ground Operations activities.
  • Ensure compliance with departmental SOPs and assist in reviewing and updating procedures.
  • Review invoices for accuracy and relay discrepancies to the Manager.

• BS/BA preferred or equivalent work experience.
• 6 years’ experience in aviation, logistics, or warehouse operations.
• Knowledge of ground and cargo operations processes preferred.
• Familiarity with logistical coordination, inventory management, and supply chain practices.
• Familiarity with Veoci and Ariba systems preferred.
• Strong organizational, communication, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office and computerized inventory systems.
• Ability to lift up to 70 pounds.
• Valid passport and ability to travel internationally and domestically.

Salary Range: $70,500 - $83,000

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster The "EEO Is The Law" Poster 

• Oversee daily repairs group functions including creating, closing, and updating repair and exchange orders.
• Provides management reports on supplier and departmental performance
• Communicate daily with AOG desk, Check and other departments about urgently needed parts.
• Responsible for disposition of components for repair/overhaul.
• Ability to support a flexible work schedule when needed to support operational demands.
• Responsible for ensuring that only approved vendors are used for component repair and overhaul.
• Responsible for ensuring existing contracts are being followed by both Atlas and Vendor.
• Oversee the day-to-day operation of scrapped parts. MRQ Cleanup
• Ensures the timely and cost-effective shipping of repaired items.
• Research status of open and closed repair and exchange orders as required.
• Performs additional projects assigned by the Sr. Manager of Repair Administration.

• BS/BA preferred
• 3-5 years of airline material management experience.
• Strong decision making and problem-solving skills
• Ability to work in a faced paced environment
• Excellent communication skills
• Strong computer skills with emphasis on advanced Excel functions used for reporting and analysis

Salary Range: $60,500- $81,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

#LI-20
#GH19

• Performs the full scope of Operations Controller responsibilities
• Research and resolve any issues that are escalated from the Ops Controllers
• Responsible for acting as the Movement Manager in the event of their absence
• Serve as the operational point of contact for all VIP and high-visibility movements, ensuring full alignment across departments and leadership.
• Proactively monitor and manage VIP flight activities, identifying potential service risks and executing mitigation strategies in real time.
• Lead coordination of IROP response for VIP and strategic customer flights, including escalation management, recovery planning, and timeline execution.
• Develop and distribute internal communication briefs to leadership and customer-facing teams, ensuring clarity, timeliness, and accuracy.
• Provide data-driven insights on VIP movement trends, disruptions, and recovery outcomes to support performance analysis and continuous improvement.
• Maintain detailed documentation of customer impacts, recovery actions, and communication logs in accordance with internal standards and SLAs.
• Collaborate with Dispatch, Ground Operations, and Customer Service leadership to enhance communication flow and standard operating procedures (SOPs) for VIP movements.
• Participate in operational briefings and strategy sessions to represent customer impact considerations and advocate for proactive service solutions.
• Support training, mentoring, and knowledge sharing among specialists and cross-functional partners.
• Contribute to after-action reviews and continuous improvement initiatives related to VIP and high-priority operations.

• Bachelor’s Degree in Aviation, Transportation, Business, or equivalent related field.
• 5+ years of progressive experience in airline operations, customer service management, dispatch, or control center environments.
• Demonstrated expertise in operational coordination and real-time decision-making in high-pressure or IROP conditions.
• Advanced communication and situational awareness skills; capable of managing sensitive, time-critical information for executive audiences.
• Strong analytical abilities with attention to detail in documentation, reporting, and operational tracking.
• Proficiency in operational systems, real-time tracking tools, and integrated communication platforms.
• Proven ability to work collaboratively across departments and influence outcomes without direct authority.
• Experience supporting VIP, corporate, or government accounts with high confidentiality requirements.

 Preferred Qualifications:

• Experience with Atlas Air operations or ACMI/charter airline environments.
• Exposure to global operations, executive travel logistics, or specialized charter coordination.
• Understanding of IROP management processes.
• Previous participation in cross-functional operational improvement or project-based initiatives.

 Special Demands:

• Shift work and weekend coverage required
• Willingness to work varied hours and holidays

 Skills:

• Ability to motivate and lead staff through a project from concept to completion in a fast paced time critical environment
• Ability to lead and work with interdepartmental teams
• Demonstrated ability to work in a team-based environment
• Must be able to perform multiple tasks and be able to complete difficult matrices to ensure all tasks are followed through from start to finish
• Excellent written, verbal and interpersonal communication skills
• Outstanding customer service skills
• Proficiency in Word, Excel, and Outlook, and PowerPoint

Salary Range: $60,500-$81,500

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster

• Main EOC contact for all operations.
• Coordinate with EOC network support staff to ensure all parties have the latest info related to operations.
• Communicate operational customer information/changes to all affected stations, vendors and affected employees.
• Monitor all flight activity including the research and coding of flight delays.
• Create Global Operational reports for all flights as required.
• Maintain AIMS operating system database with all aircraft dispositions.
• Process customers’ operational requests (i.e. schedule changes, etc.).
• Review customer validation reports for operational data and adjust the operating system as necessary.
• Monitor all flight activity including the research and coding of flight delays.
• Create and coordinate recovery plans for Atlas/Polar aircraft disruptions.
• Administrative responsibility for EOC Ops Controllers.

• Bachelor’s degree preferred.
• 3-5 years of prior airline operations experience required.
• Prior operations experience highly desirable.
• Ability to handle multiple tasks.
• Comfortable and demonstrate making key decisions.
• Strong computer proficiency.
• Perform well under pressure in a fast-paced environment.
• Must possess excellent interpersonal and communication skills.
• Flexibility with schedule to include working nights, weekends and holidays.

Salary Range: $73,500-$98,500

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster The "EEO Is The Law" Poster

• Supervises Technical Representative(s), and/or Line Maintenance Supervisor(s) as assigned.
• Coordinates personnel schedules to provide adequate manpower coverage as needed to support of aircraft maintenance operations.
• Ensures the safe and efficient maintenance of company aircraft within their station / geographic area, in accordance with company policies, procedures and regulatory requirements.
• Responsible for managing, coordinating, and providing oversight for contract line maintenance in their station / geographic area as assigned.
• Ensures personnel under their supervision are trained and qualified in accordance with GMM policies and procedures.
• Monitors the training, qualifications, and level of proficiency for maintenance personnel at assigned station(s) / geographic area.
• Monitors Flight Schedules and fleet status to ensure the best use of resources, ground time and aircraft routing.
• Coordinates line maintenance requirements with MCC, Workload Planning, Materials, Quality Control, and A/C Planning Departments.
• Maintains surveillance of line maintenance activity at assigned station(s) / geographic area.
• Provides resources and technical support as necessary in cases of major mechanical problems or AOG situations.
• Improve efficiency and reliability by identifying recurring problems and recommending changes in procedures.
• Responsible for coordinating the timely repair of deferred maintenance items on aircraft transiting assigned station(s) and/or geographic area.
• Ensures shift turnover and work interruption procedures are followed to ensure incomplete maintenance work is completed before an aircraft is returned to service.
• Responsible for ensuring the timely return of correct and accurate aircraft maintenance log pages to HDQ.
• Coordinates with MCC for maintenance and aircraft status information.
• Monitors mechanical problems, Aircraft, and Powerplant performance. Repeat Item and Oil Watch Programs.
• Formulates corrective action plans for mechanical problems and deferred maintenance items in coordination with MCC.
• Maintains communication with the Regional Manager to ensure cost-effective application.
• Ensures timely entry of log page discrepancies and parts changes in TRAX.
• Ensures personnel in their assigned station(s) / geographic areas are versed in the use of the TRAX system.
• Monitors line station spare engine status and engine change kits.
• Maintains liaison with Ground Operations and Flight Operations to ensure safe and dependable operations.
• Enforces safety procedures and practices outlined in company manuals and industry standards.
• Performs duties and responsibilities at field locations away from home base as assigned.
• Flies on company aircraft as assigned to support aircraft operations around the world.
• Performs self-audits of station(s) / geographic area as needed.
• Develops and manages station(s) / geographic area budget(s).
• Performs additional duties as assigned

• Must hold a current and valid FAA Mechanic Certificate with Airframe and Powerplant ratings.
• Minimum of 7 years in aircraft maintenance
• Minimum 3 years of supervisory experience
• Must maintain Atlas Air qualification and authorization for Airworthiness Release.
• Experience on 747/767 aircraft or equivalent wide body aircraft preferred.
• Light Travel to meet business needs

Salary Range: $110,500 - 149,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

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• Daily review and correction of ATA coding on aircraft defects in TRAX.
• Daily reporting of TRAX data errors to Records.
• Assist in the daily review and analysis of aircraft technical data delays and MEL’s to identify recurrent maintenance issues
• Assist in the preparation of daily, weekly and monthly reliability reports and assist in the reliability issue research
• Provide data collection and analysis for various fleet technical issues.
• Monitor the mechanical performance of the aircraft systems, structure, and components to ensure the highest level of safety and reliability through effective analysis, corrective action plans which support compliance with FAA regulations related to a Reliability Program. Develop, maintain, and utilize computing resources to create customized solutions that maintain safe and cost-effective means to maintain the client’s fleet of aircraft.
• Perform analysis of aircraft maintenance program to achieve the highest level of safety and economics.
• Monitor Reliability Data for the 767and 777 fleets for adverse trends that could affect the ETOPS fleet and participate in the event investigations process as required. Review, monitor, and evaluate daily ETOPS related alerts.
• Prepare monthly ETOPS operating summaries and associated reports.
• Communicate with management on the ETOPS fleet reliability at scheduled Reliability Meetings
• Coordinate with Maintenance Control and Heavy Maintenance vendors to facilitate accurate tracking and submission of Service Difficulty Reports (SDRs) to the FAA
• Manage Atlas’ Chronic Recurrent Item Program and facilitate the weekly meeting with representatives from Maintenance, Engineering, and QA/QC
• Perform root cause analysis for over alerted components as part of Atlas’ Component Reliability Program
• Review and evaluate maintenance discrepancies generated from pilot write-ups, maintenance write-ups, and non-routine cards. Initiate actions on findings that show an adverse trend.
• Provide Maintenance and Engineering, vendors, and manufacturers with Reliability data, statistics, and analysis.
• Provide analysis on Maintenance and aircraft problems to the Manager of Maintenance Programs.
• Performs other duties as directed by the Director of Reliability, or the Director of Quality Assurance / Quality Control.
• Design and develop interactive dashboards and reports in Tableau that provide insights into business operations, trends, and KPIs.
• Utilizing Boeing Airplane Health Monitoring (AHM) and Fleet Reliability Statistics Tool to analyze long term Reliability trends.
• Conduct data exploration to understand trends, correlations, and patterns within the dataset before building visualizations in Tableau.
• Validate data for accuracy, completeness, and relevance to ensure high-quality insights are derived from the visualizations.
• Collaborate with Atlas’ Data Analytics team in business areas where generative and/or agentic AI and Machine Learning can improve the efficiency of data gathering and reporting.
• Keep up to date with the latest trends and innovations in data visualization to ensure the organization uses the best tools and methods available.

• Bachelor’s degree in aviation, business or technical field. Years of experience may be considered in lieu of a degree.
• ETOPS, Reliability, Engineering, Maintenance Programs, or CASS experience preferred. 
• Must have and be able to demonstrate solid writing and communication skills (verbal/oral), and organization skills.
• Excellent analytical skills and the ability to handle multiple tasks with a high degree of attention to detail.
• Proficient PC skills including Access, PowerPoint, Excel, TRAX, Tableau, and MS Office.
• Excellent communication, organizational, time management, and interpersonal skills. 

=Salary Range: $70,500 - $100,500

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

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Customer Service & Crew Relations

• Provides exceptional customer service to flight and cabin crewmembers by responding to inquiries in a timely and professional manner.
• Address crewmember concerns or disputes regarding schedules and work to resolve issues in a fair and diplomatic manner.
• Professionally monitoring and operating all lines of communication (chat, phone, email) in a timely manner.
• Serve as the primary point of contact for flight crews regarding scheduling issues, changes, or requests.
• Deliver timely schedule notifications to crewmembers following any schedule updates to ensure awareness and compliance.
• Ensure ground transportation and hotels are booked, confirmed, and reconfirmed, based on rolling schedule
• Communicate information about transportation or hotel reservation changes to affected stations, vendors, AMEX GBT, and departments within the GCC.
• Serve as a liaison between System Operations, Crew Scheduling, and Travel.

Information Gathering & Processing

• Processes all inbound calls and daily schedule modifications via the crew management system.
• Check crewmember legality for each flight and verify that there are no issues that would impact a flight departure.
• Follow procedures outlined in the Training Manual to ensure all crewmembers are awake for the appropriate departure time.
• Manage daily responsibilities such as reporting, auditing, compliance, and all other support functions.

Teamwork & Collaboration

• Escalate significant operational events as needed in accordance with written procedures.
• Maintain communications using the established messaging system (i.e. Teams, etc.).
• Work alongside designated Travel team members to monitor and ensure crewmember travel needs are being met.
• Close coordination with the Crew Schedulers in regards to any issues that will affect the
• Perform other duties as assigned to support the efficient operation of the department and maintain company expectations.

• Required: Minimum of High School diploma
• Preferred: Bachelor’s degree or equivalent relevant experience
• Required: 1 year of continuous work experience (experience with few gaps)
• Preferred: Minimum 1 year of customer service or data analysis experience
• Must be proficient in MS Office skills particularly with Outlook, Word and Excel and have the ability to use a desktop computer
• Must possess a learning mindset with the ability to proficiently operate sophisticated and complex aviation software systems (AIMS, etc.)
• Knowledgeable in operating a multi-line phone system
• Must possess excellent communication skills; basic math skills; the ability to manage multiple tasks/priorities; and the ability to handle a high-pressure environment, staying calm under pressure
• Must be able to work any/all shifts (24/7 operation) including weekends & holidays

Salary Range: $42,500-$61,000

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

“Know Your Rights: Workplace Discrimination is Illegal” Poster

The "EEO Is The Law" Poster