Flying with Atlas Air is a lifestyle like no other. Here, our pilots enjoy the flexibility of a career built around their lives and the fulfillment of making the extraordinary happen every single day.
Flying with a greater purpose, our pilots carry everything from the U.S. military to humanitarian aid, sports teams to music superstars, e-commerce to economies- and do so with the world’s largest fleet of 747s as well as fleets of 777s, 767s, and 737s.
The unrivaled Atlas Gateway travel program makes sure that all Atlas pilots have positive-space seats for every domestic commute and international gateway travel for crew living outside the U.S. (up to $1,250 each way), meaning no more flying standby or using a crash pad. It means our pilots live where they want to live – we pick up the cost of their stress-free commute. Living life to the fullest, our pilots choose routes and schedules that suit their lives.
Because a job at Atlas is more than a chance to fly, it is an opportunity to rise.
Join us.
Responsibilities
An Atlas Air First Officer (SIC) has full responsibility for the following:
Assists the Captain in the safe and efficient conduct of the flight
Proficiency in the duties and responsibilities required of a SIC
Advise the Captain of any abnormality during ground and flight operations
Be current and have operational knowledge of the Flight Operations Manual, Flight Crew Operating Manual, Jeppesen Airway Manual, and pertinent regulations
Constant awareness of all flight parameters, including on-time performance and the effect on customer flight schedules and customer service
Assists in emergency and abnormal/non-normal procedures
NOTE: All candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E.
Requirements for Candidates with an Airline Transport Pilot (ATP) and Restricted Airline Transport Pilot (R-ATP) Certificate
Hold a current restricted or unrestricted FAA ATP certificate with an airplane category multi-engine class rating and English proficiency endorsement
Current FAA Class 1 Medical Certificate
Hold an FCC Restricted Radiotelephone Operator Permit
Hold a current and valid passport with no restrictions on international travel, including the ability to obtain entry visas for locations in which Atlas Air operates
All passports should have a minimum of 24 months validity
Legal name (including compound last names) must match on passport, employment authorization documents (if applicable) and FAA licenses and permits
Ability to obtain CANPASS permit (Canadian Customs program)
Legally authorized to work in the United States and possess proper working documents (meaning you are a U.S. citizen, you have a permanent resident ‘green card,’ an EAD, or other basis to work legally within the U.S.)
Successfully complete a DOT pre-employment drug test
Minimum age of 21 years of age (for R-ATP) or 23 years of age (for ATP) as pilot positions are subject to FAA 121 mandatory retirement regulations
Ability to pass a 10-year security background check, the Pilot Records Improvement Act (PRIA), and Pilot Records Database (PRD) evaluation
Ability to provide 5 years of domestic and/or foreign (if applicable) training records or adequate supporting documentation
Ability to work varying schedules including reserve duty, weekends, evenings, and holidays
Thorough working knowledge of all Federal Aviation Regulations applicable to FAR Part 121 Operations
Must be able to adhere to the Atlas Air First Officer Crewmember Uniform Appearance Standards
Excellent communication skills
Proven leadership ability
Accurate and timely decision-making skills
Required Flight Hours:
Minimum of 1000 hours of fixed wing, OR;
500 hours of fixed wing under FAA FAR part 121 or 135 (or equivalent foreign operations – e.g. 705 Canadian) OR
250 PIC hours of fixed wing for rotary Military flight-training graduates
Meet the required minimum hours of 1,500 total time with the exception of:
1,250 total hours – with a qualifying 2-year aviation university program OR
1,000 total hours – with a qualifying 4-year aviation university program OR
750 total hours - military flight-training graduates
NOTE: ATP Certificates issued with a “CIRC APCH-VMC Only” limitation is acceptable.
Preferred Qualifications:
2500 hours of total time operating in an FAA part 121, 135, 91 or Military environment
500 hours of turbine time
Recent flying experience (greater than 200 hours within the last 12 months)
Significant wide-body, PIC, Military AND/OR international flight experience, complex avionics, (e.g., Boeing Honeywell, Boeing Collins, Collins Proline, Garmin G500/G1000/G3000/G5000)
Multi-crew experience with knowledge of CRM/TEM
Operations in complex airspace with significant experience in sophisticated instrument work, e.g. LNAV/VNAV or RNAV approaches and/or FMC manipulation
Bachelor’s Degree in Aviation Flight, Aviation Management, or related field preferred; or equivalent experience
NOTE: We consider numerous factors when evaluating flight hours, including:
Complexity of aircraft flown
Nature and type of flight operations
Recency, quality, quantity, and verifiability of flight time and associated logs
Candidates without an Airline Transport Pilot (ATP) Certificate
Atlas Air now offers highly qualified candidates the opportunity to complete the ATP certification course. Pilots must meet all the required pre-requisites for obtaining an ATP listed above, while meeting the full ATP minimum flight hour criteria defined by FAR 61.159 listed below:
Required Flight Hours
1500 Total Flight Time
250 Pilot-In-Command (PIC) hours fixed wing
500 Total Cross Country hours or 200 hours for a restricted ATP (R-ATP) under FAR 1.160 (f)
100 Cross Country PIC hours
100 Night Flight Time hours
25 Night PIC hours
75 Instrument Training hours
50 Multi-Engine Land hours
Benefits as a First Officer
Being a First Officer at Atlas Air is a job like no other, and it calls for benefits like no other. We offer a world of benefits and perks to take care of you and your family, no matter which fleet you fly.
Positive Airline tickets for your commute for those living more than 130 miles from their base within the U.S., and international gateway travel for crew living outside the U.S. (up to $1,250 each way)
Business Class for Domestic and International Travel while deadheading greater than 4.5 hours
64-hour minimum monthly pay guarantee – commencing date of hire
Company paid hotels in base, before/after trips and while on reserve
Premium pay available for flying on days off
Variety of schedules across different fleet types
Profit Sharing Plan
Basic Life and Accidental Death and Dismemberment (AD&D) Insurance
Long Term Disability (Loss of License) Insurance
Retirement Direct Contributions by the Company
Paid Sick Days
Travel benefits via MyID Travel for immediate family after 6 months of employment
Various voluntary benefits, including; Critical Illness, Pet Insurance, and more!
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
Inspect, modify and repair aircraft at the maintenance base and remote locations. Troubleshoots technical discrepancies and executes repairs of company aircraft. Provides guidance to the entry level mechanics/on site contract mechanics on basic tasks and troubleshooting. Proficient in the use of electronic test equipment, voltage/amperage measuring, recording devices and navigation of troubleshooting equipment.
Responsibilities
Troubleshoot technical discrepancies and execute repair of company aircraft
Accomplish aircraft inspections per company procedures
Proficient in use of electronic test equipment, voltage or amperage measuring, recording devices and navigation troubleshooting equipment
Ability to read and interpret blueprints, drawings, schematics and technical orders
Inspect and assist in maintenance of company equipment and tooling
Work as a member of a team that will interface with contract maintenance personnel
Follow safety measures, good shop practices and cleanliness standards
Communicate discrepancies to Maintenance Control department found during inspections and follow directions to troubleshoot and repair faulty conditions
Ensure that all aircraft documentation is completed accurately per company and FAA procedures prior to aircraft departure
Providing guidance to mechanics on advanced tasks
Organize daily tasks and coordinate inspections/repair of aircraft
Coordinate materials and tooling requirements for projected work for entire shift
Perform Manual and Aircraft parts inventories as required
Assist other company departments to ensure on-time departure of company aircraft
Additional duties assigned
Qualifications
High School Diploma or equivalent
Minimum 7+ years of transport category aircraft maintenance experience (Boeing series aircraft – preferred) 737,777 747-400, 747-800 Gen Fam with RII authorization
Unrestricted engine run qualifications on 737, 777 and 747 aircraft
Formal training on advanced systems/avionics on 737, 777, 747 aircraft
Qualifications continued:
Must possess valid passport and be able to travel for AOG recovery and special projects regularly
Bore scope qualified on CFM, Pratt Whitney or GE-90 engines
Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
Skills:
Must be able to read, write, fluently speak and understand the English language
Strong analytical, interpersonal, verbal and written communication skills
Working knowledge of Microsoft software and in use of digital manuals
Strong work ethic and organizational skills
Must be able to work in variable weather conditions
Ability to lift parts and equipment
Able to work rotating schedules to include weekends, nights and holidays
#LI-20
#GH19 #LI-KG1
Salary Range: $88,500 - $119,000
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
#GH19 #LI-20
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
This position is responsible for the engineering data, instructions, documents, and technical support that economically ensures the safety, airworthiness, and reliability of Atlas Air aircraft within the following ATA chapter subjects: 25, 27 (structural aspects), 51, 52, 53, 54, 55, 56, 57, 71 (structural aspects), and 78 (structural aspects).
Responsibilities
lssue instructions and documents to economically support operations and return aircraft to service in a safe, airworthy, and timely manner.
lmplement plans, instructions, and documents to comply with FARs, ADs, and NPRMs and to resolve non-mandatory in-service issues.
Support integration of new and previously operated aircraft.
Liaise with manufacturers; maintenance representatives, repair & overhaul (MRO) facilities; outside engineering departments; regulatory personnel; and other outside agencies.
Review work of consultant, contract, and MRO Structures Engineers.
Evaluate Federal Aviation Regulations (FARs), Notices of Proposed Rulemaking (NPRMs),
Airworthiness Directives (ADs), Service Bulletins (SBs), Service Letters (SLs), and other notifications of in-service issues.
Obtain approved data, acceptable data, and Alternate Methods of Compliance (AMOCs) for repairs, alterations, and modifications.
Evaluate reported Level 2 and Level 3 corrosion findings and develop corrective action plans.
Evaluate discrepancies that require mandatory reporting to the FAA.
Develop product improvement modifications as dictated by Reliability indicators.
Work with original equipment manufacturers on emerging issues to help ensure safety and airworthiness, but also minimize the economic impact.
Provide technical support to Technical Operations, Ground Operations, Flight Operations, and other Atlas Air Worldwide Holdings personnel.
Provide 24/7 technical support in cooperation with other Engineering staff.
lmplement the Repair Assessment Program (RAP).
lmplement maintenance program changes and changes to maintenance documents.
Qualifications
S. Engineering/Technical Engineering Degree (ME or AE) or equivalent experience.
2-5 years experience in Aircraft Structural Engineering
Familiarity with aircraft and engine structural components.
Strong technical skills and knowledge of large aircraft structural design.
Ability to identify cost effective engineering solutions.
Excellent communication skills.
Ability to interface with manufacturers and regulatory agencies
Good Microsoft Word and Excel skill
Some financial analysis skills required
Ability to meet deadlines, daily attendance & punctuality standard
Manages and controls maintenance operations on a shift basis in order to provide safe, compliant and reliable aircraft operations. Is the primary point of contact regarding aircraft out of service and the current mechanical status of all aircraft in Atlas Air / Polar Air fleets. Focal point within the Global Control Center for all aircraft maintenance related items and provides bi directional communications to business unit members as required by the general maintenance manual and internal operating procedures. Responsible for reviewing all maintenance discrepancies for operational impact and coordinating with fleet management for the development of action plans.
Responsibilities
Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments.
Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion.
Coordinates with Line Maintenance, Major Maintenance, Engineering and Manufacturing Representatives concerning aircraft maintenance issues.
Manages implementation of repair action plans.
Has the authority to remove an aircraft from service if maintenance work is not satisfactorily completed.
Provides technical guidance to maintenance personnel and is available for consultation and decisions on technical operational and procedural matters.
Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA.
Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews.
Identifies chronic aircraft problems and develops detailed action plans for their repair.
Briefs maintenance management on aircraft systems problems and provides corrective action plans.
Provides sufficient turnover to on-coming personnel so they are familiar with all work in progress and all items requiring follow up.
Maintains a shift turnover log of all communications pertaining to out-of-service aircraft and critical or damage events including documentation of aircraft worked during shift
Maintains a shift turnover log Review prior shift logs and is familiar with previous shift activity
Travels with the aircraft to gather additional information on aircraft problems as required.
Briefs MCC Duty Manager and above on status of all aircraft in work on shift.
Provides on the job training for Maintenance Control Specialists
Qualifications
Airframe and Powerplant License required.
Minimum 5 years experience in the airline industry, preferably with wide-body aircraft.
Strong written and oral communication skills
Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
Must have the ability to plan, organize, and administrate workloads
Ability to stay focused and work under pressure
Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs.
Minimum of 1 year experience with Microsoft Windows based computer software applications.
Special Demands:
No Travel
Safety Sensitive
Shifts: 12 hours - any/all shifts (24/7/365 operation) including holidays
#LI-KG1
#GH19 #LI-20
Salary Range: $88,500- $119,000
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
This position will assist with the income tax reporting, income tax compliance in Asia Pacific, and worldwide value-added tax (“VAT”) compliance.
Values and Behavioral Standards: To ensure the effective communication and application of company values and behavioral standards, as stated in our company “Code of Conduct” policy, and to respond appropriately in the event of any known departure.
Responsibilities
Prepare corporate income tax returns, related tax forms and supporting tax computations for the group in Asia Pacific as required on a timely basis
Prepare worldwide VAT returns and supporting work files for the group as required on a timely basis
Prepare monthly, quarterly and annual tax reconciliations and relevant journal entries in Blackline
Prepare corporate income tax or VAT exemption applications as required
Prepare year-end income tax provision for the group in Asia Pacific
Assist with Hong Kong employment tax reporting for the group as required
Assist with country-by-country reporting for the group in Asia Pacific
Provide tax account analysis as requested
Assist with annual return and statutory audit of the group in Asia Pacific region as required
Assist with the issuance tax invoices to the group’s customers in Mexico via EMITE MX portal twice a month
Assist with tax research as well as special tax projects as requested
Assist with worldwide tax examinations and tax inquiries as requested
Assist with trade surveys of the group in Asia Pacific as required
Work with members of the group's Tax and Finance teams, internal business units and various professional service advisors
Qualifications
Undergraduate degree in business or accounting
Chartered accountant or willingness to sit for and pass examination
Around four years and more experience as Big Four tax professional is highly preferable, or other tax related work experience
Airline tax experience preferred
Strong organizational skill and exceptional communication skills with the ability to interface with multiple groups inside the company
Able to work under tight deadlines
Detail-oriented and be accurate at work
Willingness to increase responsibilities
Self-starter who is capable of managing multiple projects
Demonstrated ability to solve/research problems both independently and collaboratively
Strong computer skills, especially Microsoft Excel
The position will be responsible for executing Cargo Management System (CMS) related duties not limited to manual and process writing, issue management, documentation, correspondence, training, auditing, rating, security administration, technical issue & project management. Additionally, the position should be highly skilled in all aspects of data analytics, including mining, generation, and visualization. You should be committed to transforming data into readable, goal-driven reports for continued innovation and growth.
Responsibilities
Perform control reviews that include processes related to: system development standards, operating procedures, system access security and control, program change management, backup, and system maintenance
Constructively work with management to: identify areas for improvement, collectively agree upon appropriate corrective actions, facilitate remediation efforts, and monitor progress to ensure that the Company is timely addressing and remediating significant deficiencies and/or material weaknesses and that jeopardize the achievement of its objectives
Work with business units to assist in documenting both existing and newly created policies and procedures using established Company standards
Assist in the development and maintenance of appropriate testing strategies and test plans to enable management to assess the operating effectiveness of the system
Interact with all levels of management and business units to communicate issues, new projects and related CMS and other systems matters
Work closely with the Commercial team to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources
Develop and maintain reports and dashboards by acquiring data from primary and secondary sources. Build scripts that will make our data evaluation process more flexible or scalable across data sets
Qualifications
Bachelor Degree holder in computer science or related discipline, or other academic qualifications compliment with equivalent work experience
3+ years of experience as a systems/ data analyst
CMS experience (Cargo Ops & Res System)
This individual must have the ability to understand and use technology to solve difficult complex system issues (Computer literate and technically oriented)
Strong SQL or Excel skills with the ability to learn other analytic tools
Proven analytic skills, including mining, evaluation, analysis, and visualization
Experience with data visualization tools like Tableau, Excel etc.
Demonstrated high level of attention to detail
Working knowledge of system troubleshooting
Excellent oral and written communication and presentation skills, strong analytical skills, ability to maintain composure under pressure, and a proactive approach to problem-solving and the overall execution of job responsibilities are all essential qualities necessary to be successful in this position
Familiarity with air cargo process and IATA standard cargo messaging
After hours + weekend coverage required. Ability to travel approximately 10%-20%
Strong knowledge of Microsoft Office (Excel, Word, PowerPoint)
Salary Range: $51,500 - $69,000
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document athttp://www1.eeoc.gov/employers/poster.cfm.
Responsible for supporting the CFO in all aspects of financial planning, analysis and reporting.
Values and Behavioral Standards: To ensure the effective communication and application of company values and behavioral standards, as stated in our company “Code of Conduct” policy, and to respond appropriately in the event of any known departure.
Responsibilities
Lead the reporting and analysis of the financial statements, business units’ expense, revenue, headcount.
Owner of all internal and external financial reports.
Responsible for financial analysis to support strategic initiatives, including but not limited to cost-benefit, capex and business cases, strategic procurement, contract management, etc. that allow executives to make sound decisions and drive positive outcomes for the company.
Monitor accounts receivable, accounts payable, fixed assets, cash balance. Collaborate with accounting and ensure policies are being followed.
Act as a trusted advisor to SVP, CFO on all aspects of financial planning and analysis.
Support SVP, CFO in promoting a culture of integrity.
Lead rigorous annual budget process, work with business units leaders to generate their budget, prepare presentations.
Prepare accrual of incentive plans, plan and coordinate annual and bi-annual payments with HR and Payroll.
Proactively identify and action major tactical improvement opportunities, collaborate with all departments of Polar and its shareholders.
Special projects and tasks as assigned.
Partner with business leaders to support Company’s strategy
Qualifications
Bachelor’s degree in Business Administration, Finance or Accounting required, MBA, CFA or CPA is a plus.
15+ years’ experience in financial analysis and cost analysis with a demonstrated progression of increased responsibility and superior analytical and problems solving skills.
10+ years of people management experience.
Proven interpersonal leadership and collaboration skills with the ability to effectively supervise, coach and influence employees.
Excellent communication, influencing and interpersonal skills with the ability to interact at all levels of the company and with external parties.
Advanced computer skills with high proficiency in Excel spreadsheet and financial modeling.
Knowledge of Anaplan and JD Edwards or other consolidation and accounting system, SQL database modeling a plus
Airline/transportation/distribution industry experience preferred.
Solid understanding of the accounting and financial impact of business decisions.
A change agent and strong collaborator with outstanding organizational skills and ability to manage complexity and lead multiple projects simultaneously, with attention to details, accuracy and timeliness.
Flexibility to work additional hours as required and some travel may be required.
Salary Range: $136,683 - $184,609
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
The position of Manager – Strategic Sourcing assists the Director of Technical Procurement in leading sourcing strategies for multiple spend categories of parts in a cross-functional team environment with the goal of achieving significant reductions in total cost of ownership. In addition, the incumbent strives to deliver year-over-year productivity improvements while maintaining or improving service levels and reliability through procurement process development & innovation. The Manager works closely with key stakeholders from across the Technical Operations and aids other departments in developing effective cost reduction strategies and implementation plans. This position will typically be coordinating sourcing activities & events representing up to $200+M in annual spend on aviation rotables, expendables and consumables to support Atlas Air’s global operations.
Responsibilities
Fiduciary duty to the company overall financial health, safety, security and compliance by strategically sourcing long-term, cost effective, reliable, and on-time supply of aircraft materials in coordination with the responsible department managers & buyers.
Lead and develop various projects that streamline the effectiveness of the Technical Procurement team including purchase-to-pay process, forecasting (in coordination with Material Planning), process compliance, cost modeling and data visibility.
Identify and execute cost savings projects across category portfolio.
Directs, monitors, and reports on Parts Manufacturer Approval (PMA) project. Institutes systems and procedures for Designated Engineering Representatives (DER) and Owner Operator Produced Parts (OOPP).
Develop and continually improve the tools used for efficiently executing sourcing events for use by the Technical Procurement team.
Enhance supplier management processes and increased collaboration with key suppliers to enhance synergies in support of Atlas Air’s business objectives.
Develop and maintain material cost tracking models for cost savings yielded through strategic sourcing.
Establish a mechanism for providing oversight & procurement expertise to AOG Department.
Performs other duties as assigned.
Qualifications
Bachelor’s Degree in Business, Supply Chain or similar field or equivalent combination of education and experience. Accredited Masters Degree in business-related field preferred.
5-7 years of experience in strategic sourcing, procurement or supply chain role.
Strong problem-solving and analytical skills – able to construct/execute multiple complex analyses (e.g TCO, NPV; cost-price analyses) simultaneously
Ability to manage diverse projects simultaneously and the project management skills to successfully implement strategic programs with suppliers and internal process owners.
Ability to effectively present information, data and recommendations to all levels in the organization.
Solid planning/project management skills
Strong negotiating skills
Proficiency in IT systems including WORD, EXCEL and PowerPoint.
Good written and verbal skills
Ability to lead and work with interdepartmental teams
Ability to multitask and coordinate time sensitive duties
Supervisory experience leading 8+ employees
Overnight travel: Up to 10%
Preferred
Experience in aviation
Category management experience
APICS, CPM or other supply chain or procurement-related training/certifications
Advanced MS Excel skills
Basic SQL Server query
#LI-20 #GH19
Salary Range: $85,500- $115,500
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset."
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
Provides interface between Atlas Air and area maintenance providers regarding all aircraft and engine maintenance issues. Monitor reliability of area based fleet, implements corrective action in concert with Atlas Air Maintenance Control, Technical Support and vendors. Institutes vendor performance auditing procedures and monitors invoicing for correct billing. Ensures vendor compliance with Federal Aviation Regulations. Maintains liaison with Ground Operations and Flight Operations in order to ensure safe and dependable operations.
Values and Behavioral Standards:
To ensure the effective communication and application of company values and behavioral standards, as stated in our company “Code of Conduct” policy, and to respond appropriately in the event of any known departure.
Responsibilities
Providing direct oversight and control over the maintenance in the location.
Ensures good communication with local airport authorities and companies with regards to leases or contracts the company may have place at his location
Arranges airport passes and Visa’s for third party cover and support to be coordinated with the Director of maintenance.
Ensures the vendors at his location are trained and qualified in accordance with the GMM policies and procedures
Controls and coordinates resources in order to assure that mechanical discrepancies are troubleshot and corrected in a timely manner.
Provides input and control of aircraft maintenance workload to assure chronic and scheduled discrepancies are corrected.
Responsible for timely repairs of deferred maintenance item and responsible for the timely return of correct and accurate Aircraft log pages to HDQ and ensures that the company electronic maintenance system (TRAX) is updated in a timely manner.
At his location maintains surveillance allocation and storage of the aircraft parts.
Provides input and control of aircraft maintenance workload to assure chronic and scheduled discrepancies are corrected.
Monitors Tooling requirements’
Sets up work schedule’s in coordination Maintenance control for planning purposes and routing of the aircraft with the minimum disruption to the aircraft schedule
Administers the support requirement with Materials, Planning, Quality Control and contract agencies.
Monitors budget and approved invoices.
Develops station maintenance budget.
Could be allocated additional location to manage remotely in addition to the normal location.
Performs additional duties as assigned by the Regional Director.
Qualifications
Bachelors degree or equivalent experience required
Minimum of five (5) years relevant experience
Minimum three (3) years managerial experience
Must hold a current Full Federal Aviation Administration Airframe and Powerplant License.
Retain the aircraft certificates on the aircraft operated by the company.
Be able to read and interpret aircraft maintenance manuals.
Good Outlook Excel and word awareness skills
Special Demands:
Must be able to gain entry and work visas to countries the company operates into.
Work under the European Regulations
Travel to destinations to support the operation
Coordinates with local civil aviation authorities with regards safety and security. Airport Directives
Pass local security checks.
Hold a full driving license for the location and country.
Be able to obtain all security passes including airport driving permits and able to escort third parties privileges at the location.
Work as a team member and alone with attention to returning detailed reports as required.
Provides internal and external customers with assistance and guidance on the acceptability of special cargo for carriage on Company aircraft. Special cargo is defined as cargo that requires special handling and securing/restraining procedures with the limitations specified in the Airplane Flight Manual (AFM) or Weight and Balance manual (WBM) approved by the Type Certificate (TC) or Supplemental Type Certificate (STC).. Develops and produces load planning instructions and tie-down requirements, as applicable. Travels to off-line stations and performs and/or supervises contract personnel’s performance of duties relating to the loading/unloading of aircraft and cargo handling. Ensures that aircraft and cargo handling meet all company and governmental policies and regulations and that customers receive quality service.
Responsibilities
Provides internal and external customers with assistance and guidance on the acceptability of special cargo (i.e. oversized/outsized/unusual) for carriage on Company aircraft.
Advises of any required cargo buildup, shoring, loading and/or special equipment required to facilitate the transport.
Communicates with affected locations to ensure efficient movement.
Monitoring of special cargo loads as these transit through the system.
Coordinates ULDs, pallets, straps, shoring material, equipment, etc. with ULD Ops to assure special cargo requirements are met in a timely manner.
Monitoring of special loads as they transit through the system.
Monitors and/or performs aircraft loading/unloading, aircraft movement, employee and contractor safety, HAZMAT placement and reporting and pallet build-up. Identifies and rectifies problems.
Analyzes necessary information to determine load plans.
Complies information and calculates weight and balance.
Reviews cargo documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious or recurring issues to management.
Maintains current passport for travel to off-line stations.
Adheres to and ensures that contractors adhere to company and governmental safety and other applicable regulations and procedures.
Completes remote weight and balance.
May perform the duties of a Loadmaster and/or station representative.
Completes and/or maintains company reports, messages, files, logs and forms and ensures that necessary paperwork (e.g. Customs) is completed.
Performs other duties as assigned.
Qualifications
High school degree or equivalent work experience required.
Airline cargo and ground handling experience is required.
Airline weight and balance is required.
Applies understanding of aircraft positions and heights and aircraft weight limitations.
Applies comprehensive knowledge of operating equipment.
Knows and adheres to company operating and safety policies, operations, processes and procedures appropriate to the job.
Understands and uses air freight and flight terminology and processes.
Salary Range: $51,500- $69,000
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
Manager permit acquisition operation. Obtain overfly and landing permits for Atlas Air and Polar Air. Use FCG (Foreign Clearance Guide) and the Government APACS System (Aircraft and Personnel Automated Clearance System) to secure Government permits for Military pax and cargo operations.
Responsibilities
Obtain overfly permits based on the most efficient routes.
Manage permit database in flight planning system to ensure 100% permit availability
Draft, submit and manage process of acquiring Foreign Operator Certificates as required by various countries
Solve multiple routing/permit problems at a time to satisfy requests from various groups in the airline such as marketing, sales, and the operations control center
Provide recommendations to solve disruptions in the airline concerning permits
Maintain changes/disruptions with aircraft/programs assigned to him
Obtain overfly and landing permits for the Atlas Air Worldwide network including Military AMC flying
Obtain Government permits using the Government APACS System (Aircraft and Personnel Automated Clearance System). Use FCG (Foreign Clearance Guide) to observe permit lead times and hazardous material guidelines
Build and store routes for Dispatch using approved routes including Military arrival and departures routes
Obtain and track airport slots
Liaise with U.S. Embassy/Military POCs to ensure that all time sensitive permits are observed
Ensure all schedule changes, new charters, slot control are effectively monitored, considered and actioned within the permit operation
Ensure maximum operational efficiency when utilizing outside vendors for permit acquisition
Perform daily permit check to ensure operational certainty for flights operating in the near future
Liaise with the System Operations Manager to solve urgent issues on short notice
Must possess a detailed knowledge of the company Operations Specifications.
Must have the ability to present himself/herself diplomatically with customers/other countries and communicate effectively as a representative of Atlas and Polar Air.
Must have complete knowledge of ICAO documents including but not limited to manuals pertaining to Slot request (SSIM), International Rules of the Air, Foreign Clearance Guide and the International Flight Information Manual.
Must have the ability to master several projects and/or problems at one time and be able to work extended hours including weekends.
Must have a detailed knowledge of the military network including restrictions when aircraft are operating for AMC.
Operational awareness 24/7 with ability to travel without notice in the event of an aircraft incident/accident.
Salary Range: $85,500- $115,500
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
Manager permit acquisition operation. Obtain overfly and landing permits for Atlas Air and Polar Air. Use FCG (Foreign Clearance Guide) and the Government APACS System (Aircraft and Personnel Automated Clearance System) to secure Government permits for Military pax and cargo operations.
Responsibilities
Obtain overfly permits based on the most efficient routes.
Manage permit database in flight planning system to ensure 100% permit availability
Draft, submit and manage process of acquiring Foreign Operator Certificates as required by various countries
Solve multiple routing/permit problems at a time to satisfy requests from various groups in the airline such as marketing, sales, and the operations control center
Provide recommendations to solve disruptions in the airline concerning permits
Maintain changes/disruptions with aircraft/programs assigned to him
Obtain overfly and landing permits for the Atlas Air Worldwide network including Military AMC flying
Obtain Government permits using the Government APACS System (Aircraft and Personnel Automated Clearance System). Use FCG (Foreign Clearance Guide) to observe permit lead times and hazardous material guidelines
Build and store routes for Dispatch using approved routes including Military arrival and departures routes
Obtain and track airport slots
Liaise with U.S. Embassy/Military POCs to ensure that all time sensitive permits are observed
Ensure all schedule changes, new charters, slot control are effectively monitored, considered and actioned within the permit operation
Ensure maximum operational efficiency when utilizing outside vendors for permit acquisition
Perform daily permit check to ensure operational certainty for flights operating in the near future
Liaise with the System Operations Manager to solve urgent issues on short notice
Must possess a detailed knowledge of the company Operations Specifications.
Must have the ability to present himself/herself diplomatically with customers/other countries and communicate effectively as a representative of Atlas and Polar Air.
Must have complete knowledge of ICAO documents including but not limited to manuals pertaining to Slot request (SSIM), International Rules of the Air, Foreign Clearance Guide and the International Flight Information Manual.
Must have the ability to master several projects and/or problems at one time and be able to work extended hours including weekends.
Must have a detailed knowledge of the military network including restrictions when aircraft are operating for AMC.
Operational awareness 24/7 with ability to travel without notice in the event of an aircraft incident/accident.
Salary Range: $71,000- $96,000
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
Inspect, modify and repair aircraft at the maintenance base. Troubleshoots technical discrepancies and executes repairs of company aircraft. Leads and guides mechanics on advanced tasks. Proficient in the use of electronic test equipment, voltage/amperage measuring, recording devices and navigation of troubleshooting equipment. Coordinates materials and tooling requirements for projected work. Schedules manpower to cover aircraft maintenance and inspections.
Responsibilities
Troubleshoot technical discrepancies and execute repair of company aircraft
Accomplish aircraft inspections per company procedures
Proficient in use of electronic test equipment, voltage or amperage measuring, recording devices and navigation troubleshooting equipment
Ability to read and interpret blueprints, drawings, schematics and technical orders
Inspect and assist in maintenance of company equipment and tooling
Work as a member of a team that will interface with contract maintenance personnel
Follow safety measures, good shop practices and cleanliness standards
Communicate discrepancies to Maintenance Control department found during inspections and follow directions to troubleshoot and repair faulty conditions
Ensure that all aircraft documentation is completed accurately per company and FAA procedures prior to aircraft departure
Leads and guides mechanics on advanced tasks
Organize daily tasks and coordinate inspections/repair of aircraft
Coordinate materials and tooling requirements for projected work for entire shift
Act as shift manager as required
Schedule manpower to cover aircraft maintenance and inspections
Perform Manual and Aircraft parts inventories as required
Assist other company departments to ensure on-time departure of company aircraft
Additional duties assigned
Qualifications
High School Diploma or equivalent
Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
Experienced transport category aircraft maintenance experience
Formal training on advanced systems/avionics
Must be able to read, write, fluently speak and understand the English language
Strong analytical, interpersonal, verbal and written communication skills
Working knowledge of Microsoft software and in use of digital manuals
Strong work ethic and organizational skills
Must be able to work in variable weather conditions
Able to work rotating schedules to include weekends, nights and holidays
Must possess valid passport or State issued driver’s license and may travel occasionally for AOG recovery and special projects when requested
#GH19 #LI-20
#LI-KG1
Salary Range: $97,000- $131,000
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
Responsible for achieving all ground operations goals as they relate to performance, safety, service and regulatory compliance. Provide oversight and direction to vendors contracted by Atlas Air and customers of Atlas Air. Ensure compliance by performing quality control audits of flight folders. Perform all aspects of ground operations including loadmaster, hazardous materials, deicing, fueling, catering and security.
Responsibilities
Perform all aspects of ground operations including loadmaster, hazardous materials, deicing, fueling, catering, security, etc.
Monitor our customers and vendors for compliance with Atlas procedures for all ground operations functions.
Perform quality control audits of flight folders to ensure compliance.
Keep management informed of any operational issues that may affect/impact operational performance.
Ensure our customers/vendors and employees are current with all operating requirements and focus items affecting ground operations.
Responsible to ensure reliability, performance and safety goals for our customers, vendors and employees are achieved.
Monitor ramp activities and performance to ensure safe and timely aircraft handling.
Collaboratively develop action plans with those performing below established goal to improve performance.
Actively work with all other departments to continuously improve the service to our customers and control costs.
Perform additional duties assigned by Station Manager
Qualifications
High School diploma or equivalent
Minimum 4 years of aviation experience
Previous supervisory experience preferred.
Must be qualified in all areas of ground and 767/747 Cargo operations.
Skills
Demonstrated ability to work in a team-based environment.
Excellent communication and leadership skills.
Willingness to work varied hours and holidays.
Ability to meet the demands of varied responsibilities and deadlines.
Outstanding customer service skills.
Computer skills working with Microsoft Office or comparable software.
Applicants are required to successfully pass company initial and annual recurrent training in areas of loadplanning, Weight & Balance, and aircraft handling
Salary Range: $59,000- $79,500
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
This position is responsible for managing all aspects of line maintenance at their assigned station(s).
Responsibilities
Supervises Technical Representative(s), and/or Line Maintenance Supervisor(s) as assigned.
Coordinates personnel schedules to provide adequate manpower coverage as needed to support of aircraft maintenance operations.
Ensures the safe and efficient maintenance of company aircraft within their station / geographic area, in accordance with company policies, procedures and regulatory requirements.
Responsible for managing, coordinating and providing oversight for contract line maintenance in their station / geographic area as assigned.
Ensures personnel under their supervision are trained and qualified in accordance with GMM policies and procedures.
Monitors the training, qualifications and level of proficiency for maintenance personnel at assigned station(s) / geographic area.
Monitors Flight Schedules and fleet status to ensure best use of resources, ground time and aircraft routing.
Coordinates line maintenance requirements with MCC, Workload Planning, Materials, Quality Control, and A/C Planning Departments.
Maintains surveillance of line maintenance activity at assigned station(s) / geographic area.
Provides resources and technical support as necessary in cases of major mechanical problems or AOG situations.
Improve efficiency and reliability by identifying recurring problems and recommending changes in procedures.
Responsible for coordinating the timely repair of deferred maintenance items on aircraft transiting assigned station(s) and/or geographic area.
Ensures shift turnover and work interruption procedures are followed to ensure incomplete maintenance work is completed before an aircraft is returned to service.
Responsible for ensuring timely return of correct and accurate aircraft maintenance log pages to HDQ.
Coordinates with MCC for maintenance and aircraft status information.
Monitors mechanical problems, Aircraft and Popwerplant performance. Repeat Item and Oil Watch Programs.
Formulates corrective action plans for mechanical problems and deferred maintenance items in coordination with MCC.
Maintains communication with Regional Manager to ensure cost effective application.
Ensures timely entry of log page discrepancies and parts changes in TRAX.
Ensures personnel in their assigned station(s) / geographic areas are versed in the use of the TRAX system.
Monitors line station spare engine status and engine change kits.
Maintains liaison with Ground Operations and Flight Operations to ensure safe and dependable operations.
Enforces safety procedures and practices outlined in company manuals and industry standards.
Performs duties and responsibilities at field locations away from home base as assigned.
Flies on company aircraft as assigned to support aircraft operations around the world.
Performs self-audits of station(s) / geographic area as needed.
Develops and manages station(s) / geographic area budget(s).
Performs additional duties as assigned.
Qualifications
Must hold a current and valid FAA Mechanic Certificate with Airframe and Powerplant ratings.
Minimum of 7 years in aircraft maintenance
Minimum 3 years of supervisory experience
Must maintain Atlas Air qualification and authorization for Airworthiness Release.
Experience on 747/767 aircraft or equivalent wide body aircraft preferred.
Light Travel to meet business needs
#LI-20 #GH19#LI-KG1
Salary Range: $100,500- $135,500
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
Serves the company by managing the station and ongoing operations to ensure all aircraft movements, terminal activity, ramp handling, loading/unloading of aircraft and cargo handling meet all company and governmental requirements and safety regulations. Provide high level of superior service to all customers of all business units while keeping costs of the station operation to a minimum. The role will oversee vendor operations and performance across various locations throughout the airport in constrained environments, while managing a large contingency of core strategic customers located at the port.
Responsibilities
Responsible for maintaining, supporting and improving the overall station operation to support all business units of the company.
Responsible for station compliance of all safety regulations and requirements pertaining to the station, aircraft, facilities, equipment and personnel.
Responsible for achieving all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations.
Manages the Cargo terminal’s ongoing operations to ensure that terminal, aircraft movement, loading/unloading of aircraft and cargo handling meet all company and governmental policies and regulations and that customers receive quality service.
Interacts with all customers and vendors to ensure proper training in company requirements and procedures. Ensures customers and vendors know whom to contact if they have problems.
Monitors all station contracts to ensure all vendors are complying with all contract provisions and service level agreements.
Meets with customers and vendors on a regular basis to discuss potential problem areas and the entire scope of the company. Resolves all problems arising from vendors, crews, hotels, catering, maintenance, fuelers, ground handlers, or customers.
Monitors and evaluates work performance of all company employees assigned to the station.
Interfaces with local airport authorities to ensure company compliance with all local policies. Ensures monthly reports are submitted to local airport authorities as required
Submits an operating budget and operates within that budget. Highly proficient in keeping costs of station operations at a minimum. Ensures all invoices are sent forward to be paid promptly.
Responsible for managing the operation across various on and offsite locations throughout the airport, this can include up to 11 different warehouses, excluding offsite locations
Ensures the station, its employees and support personnel are well prepared to support corporate contingency plans and initiatives
Serves as main point of contact for all airport and regulatory agencies and attends the various meetings within the airport cargo and general aviation community. Is involved with airport projects that can have an impact on the operation and customers.
Responsible for managing local relationships for large customer while driving operational excellence and customer services for a large group of course customers
Works in tandem with subsidiaries to cross support local operational needs and station support
Must plan and coordinate all adhoc charter activity requiring warehousing for key customers
Qualifications
4 year college degree or equivalent relevant experience.
Minimum 5 years of extensive airline operational experience.
Experience in B747 cargo operations.
Able to perform all aspects of Ground and Cargo Operations including Loadmaster, handling hazardous materials, de-icing, fueling, catering, security, etc.
Special Demands:
Must be flexible with work schedule and available on call 24/7
Must have a valid Driver’s License to operate company vehicles
Skills:
Ability to organize and perform multiple assignments in a high stress environment.
Ability to interact, communicate and maintain relationships with clients, vendors, customers in all levels of management.
Proven ability to lead and manage the activities of a diverse and work force.
Skilled problem solver with leadership qualities.
Excellent communication, decision and management skills.
Salary Range: $82,000- $110,500
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
Thank you for your interest in a DOD SkillBridge Internship with Atlas Air.
The DOD SkillBridge program is an opportunity for service members to gain valuable civilian work experience through industry specific training, apprenticeships, or internships during the last 180 days of their service. Atlas Air is a proud participant in the SkillBridge program and is excited to offer a range of job opportunities to service members transitioning into civilian careers.
This posting is for informational purposes only. Through this link, interested service members can create an applicant profile, upload a current resume, and share general information such as their desired availability to participate in the DOD SkillBridge program, military branch, current occupation/specialty, and desired job location.
If you have any additional questions, please email our team at [email protected].
Qualifications
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable federal, state, or local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
The Regional Manager of Customer Service & Support is responsible for overseeing customer relationship management and product satisfaction across their assigned region of Asia, EMEIA (Europe, Middle East, India, and Africa), or the Americas. This role involves managing the interface between Sales/Marketing and Operational groups from post-sale to mission completion.
Values and Behavioral Standards: Prioritizing customer focus, professionalism, and integrity in every interaction is paramount. Essential qualities include empathy, problem-solving skills, adaptability to changing needs, collaboration, and continuous improvement. Accountability and resilience are crucial to ensure timely resolution and consistent delivery of exceptional service.
Responsibilities
Manage customer interference between Operations and Sales & Marketing.
Administrating service level standards focused on response times and issue resolution.
Lead practices that produces high quality customer service delivery and that reflect industry best practices.
Monitors programs and procedures to ensure on-time operations and customer satisfaction.
Central Point of Contact (POC) for new Charter Setup and Coordination.
Maintain and improve the business processes as it relates to honoring customer contracts for each department through analysis and collaboration.
Monitor and arrange for MAWB.
Investigate cargo damage/ lost/ offload/ claims if any.
Check about delay reasons and issue delay/ explanation letters.
Inform customers in prior for any aircraft type changes.
Notify customers if estimated max. payload were reduced.
Pre-alert customers for any severe flight disruptions (e.g. adverse weather, AOG, etc.).
Assist the Sr Director of Customer Service and Support in long-term business planning at the managerial and executive level on new and existing customers.
Project Manager for Offline charter investigation and coordination.
Project Leader for New Customer Onboarding.
Develop, implement and maintain ACMI and Long-Term Charter Customer SOP.
Direct and enforce customer contracts.
Develop and maintain effective interdepartmental communication practices within the GOC.
Work closely with customer management to ensure operational reliability and effective execution.
Manage and coordinate interdepartmental and external projects as a functional expert, providing guidance and maintaining accountability for all participants.
Develop a proactive customer satisfaction program.
Assist the Sales team with Quarterly Business Reviews (QBR), which may require occasional travel.
Qualifications
Bachelor’s degree or equivalent work experience preferred.
5-7 years of airline management or supervisory experience preferred in Flight Operations, Ground Operations, and/or Customer Service.
Support a flexible work schedule and be available 24/7.
Strong leadership skills.
Excellent verbal and written communication skills.
Ability to manage multiple tasks and projects in a fast-paced, time-sensitive environment.
Strong analytical, interpersonal, and administrative skills.
Strong computer skills, including proficiency with MS Office PowerPoint, Excel, Word, and Outlook.
The employee is expected to adhere to all company policies and to act as a role model in the adherence to company policies.
This position serves the company as a focal point in coordination all in-service maintenance problems.
Responsibilities
Perform stores activities including receiving, binning, shipping, and issuing of aircraft parts, as requested by manager.
Debriefs flight crew with regard to maintenance issues to determine proper action required
Evaluates maintenance discrepancies and coordinates with Maintenance Control or the appropriate departments in order to accomplish a prompt resolution to the problem
Assigns mechanics, contractors, and related personnel in accordance with requirements
Performs required aircraft maintenance as needed, based on available expertise, manpower and time constraints
Coordinates with Maintenance Control to ensure that all required aircraft maintenance items are addressed in accordance with Atlas Air Cargo and FAA requirements
Provides briefing to flight crews as to maintenance accomplished and status of deferred items prior to aircraft departure
Ensures all essential documentation is completed, faxed and forwarded to the necessary departments in a timely manner
Familiarizes himself/herself with provisions in company and manufacturer maintenance manuals
Identifies and accomplishes other duties or responsibilities assigned by their supervisor
Represents Maintenance Department on board Company scheduled and charter flight
The Senior Quality Assurance Auditor position includes an understanding of the Safety Management System (SMS), and promotion of the SMS to vendors to include providing a Safety Risk Assessment (SRA) for new processes, and areas of elevated risk. Also included in the position, is a requirement to support any assigned SRC investigations and to conduct research supporting the investigations. Auditors are to ensure individuals and agencies that perform maintenance and/or the services of deicing and/or fuel related services, perform those duties in accordance with Company policies and procedures and in compliance to all applicable rules and regulations. The Senior Quality Assurance Auditor serves as a focal point and a resource for all quality and safety issues occurring within their area(s) of responsibility.
Responsibilities
Based on the experience level of the Senior Quality Assurance Auditor, they will be required to accomplish any or all of the following job duties. Findings will be recorded and conveyed for corrective action and follow-up as required. The audit schedule will be maintained current for all assigned audits.
Audits:
External Auditors will perform external audits of contract agencies and vendors that repair, overhaul or perform other maintenance on Company aircraft, engines, appliances or components, in accordance with Company policies.
Internal auditors will perform internal audits of internal departments and/or paperwork audits on work packages, log pages and other Company records.
Heavy Check Audits – Auditor shall monitor the Company Maintenance and Inspection Programs to assure continuing compliance with FAR’s, Company regulations and policies, procedures specifications and maintenance practices. Accomplishes In-Process audits as detailed in the Quality Assurance Audit Program.
Auditors may conduct follow-up audits, as required to ensure problems found during external/internal audits are corrected within time limitations specified in the Company’s General Maintenance Manual
Auditors shall maintain records of audits and findings to document compliance. Review Corrective Actions of audit discrepancies to assure satisfactory corrective action and preventative actions are accomplished in a timely manner.
Auditors shall perform additional tasks as specified in the CASS/Reliability section of the Company’s General Maintenance Manual
Auditors maybe required to accomplish investigations as needed.
Auditors shall be tasked and responsible for the oversight of core auditing functions within the Quality Assurance group, as assigned by the Sr. Manager of Quality.
Auditors shall participate in the training of all new hire auditors, as assigned by the Sr. Manager of Quality.
Auditors shall have an understanding of the aircraft Weight & Balance program with ability to perform tasks associated with the program, as assigned by the Sr. Manager of Quality.
Qualifications
Bachelor’s degree with an emphasis in Business or Aviation, equivalent experience, or an A&P License
Mechanic’s License with Airframe and Powerplant (A&P) ratings strongly preferred
5 years’ experience in aviation industry, Maintenance, Quality Control, or Quality Assurance preferred
Special Demands:
Must be flexible and available to work outside or scheduled hours as needed
Ability and willingness to travel domestically and internationally
Skills:
Proficiency in English language (written/verbal) is a must
Excellent oral and written communication skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Access)
Ability to work independently, with minimal supervision, and as a member of a team
Have a focus on exceptional customer service
Attention to detail
Able to work in a very fast paced environment
Have a problem solving mindset
Ability to be resourceful and adapt to shifting priorities
Professional demeanor
Must possess integrity, honesty, and strong work ethic
Eagerness to learn and willingness to contribute to the role
The Lead Passenger Service Representative (LPSR) travels to off-line stations and performs and/or supervises contract personnel’s performance of duties relating to passenger handling, servicing of aircraft, catering, and operational integrity. Ensures all handling services meet all company and governmental policies and regulations and that customers receive quality service.
Responsibilities
Performs job duties in a timely and professional manner
Communicates with Manager Passenger Operations, GCC, and customer representatives
Maintains current passport and travels to off-line stations
Complies with all company procedures as outlined in company manuals, bulletins, memos and advisories, and ensures that contractors comply with all company and governmental safety and other applicable regulations and procedures
Monitors, coordinates, and supervises all handling activities, including passenger check-in, baggage and cargo handling, catering, flight deck and cabin crew requirements
LPSR will act as the primary contact with crew, ground handling agents and governmental authorities
Analyzes necessary information to determine estimated and actual payload
Compiles information and calculates aircraft weight and balance
Knows the pertinent Performance Work Statements(PWS) for each operation
Reviews all documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious or recurring issues to management
Ensures safety of company aircraft, passengers and crews by:
– Preventing aircraft damage
– Ensuring proper loading, including nets and locks
– Ensuring HAZMAT and Live Animals are handled correctly, including loading and paperwork
Performs tasks and ensures that personnel at off-line stations perform tasks for aircraft to arrive and depart as scheduled.
Ensures all customers, vendors and government authorities are aware of the Atlas Air schedule for the station they are working
Ensures all equipment and services are in position for proper aircraft handling
Ensures services are performed according to the most updated CAM messages and meet company standards with ground service equipment and manpower
Acts as the Ground Security Coordinator(GSC), and enforces GSC procedures
Completes and/or maintains company reports, messages, files, passenger manifests and documentation, logs and forms and ensures that necessary paperwork (e.g. Customs) is completed
Remains in contact with HDQ GCC with regards to updates and ground handling progress and during any delay situations
Works closely with onboard maintenance and flight attendants to ensure all services are performed and necessary supplies are available to depart as scheduled
Meets with vendors and establishes departure protocol for all services including catering and required uplifts necessary for flight
LPSR will be responsible for all Ground Operations equipment onboard company aircrafts
Syncs and updates Sable weight and balance software, and company laptop computers
Reports issues, defects and low supplies to HDQ in a timely manner
Monitors the stock and condition of Spare Forms Kit
Responsible for overall aircraft in-cabin appearance, condition of the main cabin, galleys, closets, overhead bins, lavatories, cargo holds and the bulk cargo hold
Coordinates all assigned duties with third party contractor PSR
Performs other duties as assigned.
Qualifications
Minimum of five (5) year experience as a PSR in a charter/commercial environment.
Proven success in performing all PSR duties.
Airline and/or ground handling experience is required.
Knows and adheres to company operating and safety policies, operations, processes and procedures appropriate to the job.
Understands and uses airline and flight terminology and processes.
Airline passenger and/or ground handling experience is required.
Airline weight and balance certification is required.
Proven leadership capabilities, and ability to work with minimal supervision in a fast-paced environment is required.
Experience in basic computer programs, such as; Microsoft Word, Excel, Outlook and OneNote, and Adobe Acrobat
Maintains current passport and visas.
Must have NO travel restrictions to any domestic and international stations
Must have valid Driver’s License and must be able to drive Company and rental vehicles when required
Must be available to work Weekends, Holidays, and overtime when needed
Salary Range: $54,000- $72,500
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
Assist and support Director ACMI Sales and Business Development in day-to-day commercial, service and accounting matters for ACMI and CMI customers in Asia Pacific. Coordinate with other departments as needed to accomplish the above.
Responsibilities
Support the Director ACMI Sales and Business Development APAC in the management of A/CMI and designated accounts and develop strong internal and external relationships.
Coordinate with relevant teams to respond to all regional A/CMI and designated account operational and commercial requests and inquiries.
Work cross-functionally with Customer Services, Operations, Finance, Legal and all other relevant teams and parties to ensure collaboration for smooth operations, filings and new agreements or initiatives related to A/CMI programs.
Assist the Accounting Department with all designated accounts receivable issues.
Support operations groups to ensure customer requirements are effectively communicated and implemented.
Manage teams and Salesforce updates for APAC accounts.
Coordinate the generation of data/reports as required by customers to support operational & analytical needs.
Support APAC regulatory & slot oversight as assigned.
Maintain sales manuals, guides and policies.
Adhere to all key company policies including Antitrust, Foreign Corrupt Practices Act, Credit, Billing and Collection policies.
Prepare client briefings for Regional VP & Director as required.
Perform other duties as assigned.
Qualifications
Bachelor's degree or equivalent work experience
Minimum 5 years of airline or air logistics experience in sales, customer service and/or account management in the Asia Pacific region, knowledge and experience in all phases of cargo operations including ACMI, scheduled and charter operations (commercial and military) would be an advantage
Experience in widebody freighter operations and network planning preferred
Market knowledge and an established industry network
Demonstrated ability to follow through and work with people, both as a direct report and through collaboration
Customer focused mindset and attitude
Demonstrated ability to work and collaborate with people, strong interpersonal and facilitation skills
Strong project management, data analysis and communication skills
Ability to independently organize and execute multiple tasks under time constraints and tight deadlines
Self-motivated and proactive individual with a broad view of business objectives
Strong sense of responsibility, time flexibility and full commitment to assigned work
Proficient in Excel, Word and Powerpoint
Excellent written and oral communication skills in Chinese and English
Manage and oversee aircraft interior IFE and avionics maintenance on all Atlas fleets. Work in coordination with Engineering and serve as team leader on providing inspection direction, coordinate with procurement in IFE spares provisioning requirements, coordinate with Materials to source parts and oversee and assist mx during scheduled mx events. Act as a focal point to develop the master plan for aircraft IFE and avionics from Line MX through Heavy Maintenance visits.
Responsibilities
Reviews deferred items and ensures correct parts are ordered and moving daily
Assist in finding IFE part suppliers and repair vendors
Controls IFE media content updates. Publishes matrix of scheduled updates to include stations and dates.
Works with IFE vendors and parts suppliers to ensure all aircraft IFE systems function properly
Reviews upcoming assigned maintenance checks and works with materials group to obtain parts required
Performs IFE inspections prior to maintenance events to obtain an understanding what needs to be addressed on assigned aircraft
Identify, order and follow up on parts required for planned maintenance events
Support PAX aircraft when in rotations away from base as assigned
Support maintenance planning while aircraft in check as assigned
Assists in getting new parts uploaded into Trax to reflect effectiveness.
Assists Materials and Procurement in obtaining parts, tooling, and specialized services.
Reviews and updates IFE component bin levels
Reviews cabin items for repeat issues and/or trends. Determines root cause and implements policies and procedures to rectify.
Other duties as assigned.
Qualifications
FAA Airframe and/or Powerplant license preferred
BS/BA or equivalent work experience required
Min 5 years work experience with passenger A/C
Familiar with Outlook, Excel, Word and IE.
Understand how to read and interpret maintenance manuals, OEM parts catalogues and technical bulletins
Ability to interact, communicate and maintain relationships with vendors, customers and all levels of management.
Travel is required
#LI-KG1
#GH19 #LI-20
Salary Range: $106,000- $143,500
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
This position reports to the Manager, Payroll and is responsible for the oversight and processing of AAWW domestic and international payrolls, payroll system maintenance and testing, and related general ledger functions. In addition this role is responsible for pulling and analyzing reports for the Payroll team. This role supervises payroll specialists and performs review and approval of payrolls.
Responsibilities
Review and approve payroll for the company and its subsidiaries domestic and international employees on a semi-monthly. bi-weekly and monthly basis
Perform audits and reconciliation of payroll information to ensure accuracy.
Supervision, training, development and performance management of staff, as well as the management of employee issues and problem resolution.
Process payrolls, as required
Perform and manage testing of payroll system upgrades and configuration changes
Identify and implement areas of system & process improvements
Partner with HRIS to ensure system integration and HR processes impacting payroll are effective
May perform payroll system maintenance configuration, if required
Understand, and administer collective bargaining agreement and ground staff payroll related items as required
Work with HRIS to ensure all IRS, State and Local mandated configurations and system Taxation Profiles meet approved Agency compliance requirements.
Submit, code and approve payroll-related invoices; review and approve journal entries.
Participate in and contribute to all projects impacting payroll
Create, run and analyze semi-monthly, monthly, quarterly and year-end payroll reports for Accounting and HR.
Create ad-hoc payroll reports and provide payroll information as needed.
Year-end W2 review to ensure accuracy and compliance.
Tax inquiries and new tax jurisdiction setups with the tax agencies and in the payroll system.
Respond to all payroll inquiries received in a timely manner.
Assist with reviewing and updating SOX narratives and payroll process documentation as needed.
Work with HR, Benefits, Legal, Accounting, Treasury, Flight Ops Admin and various business units to resolve issues and provide payroll support and information as needed.
Other duties and projects as assigned
Qualifications
7+ years’ experience with hands-on multi-state payroll.
Experience with Ceridian-Dayforce and Workforce Management preferred.
General knowledge of all federal, state and local payroll tax laws and filing, reporting and compliance requirements.
Working knowledge of payroll related best practices, applicable wage and hour regulations and strong ability to accurately interpret and apply organizational procedures, rules, and regulations.
Strong analytical skills.
Experience with information system integration, project management, payroll functions and controls
Effective communication, prioritization and organization skills
Ability to provide positive and professional customer service reflecting time-sensitivity and the highest degree of accuracy.
Ability to work independently with minimal direction to meet deadlines
Proficient in Microsoft Office, with advanced experience in Microsoft Excel
Salary Range: $70,500 - $95,500
#GH19 #LI-Hybrid #LI-20
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
Travels to off-line stations and performs and/or supervises contract personnel’s performance of duties relating to the loading/unloading of aircraft and cargo handling. Ensures that aircraft and cargo handling meet all company and governmental policies and regulations and that customers receive quality service.
Responsibilities
Monitors and/or performs aircraft loading/unloading, aircraft movement, employee and contractor safety, HAZMAT placement and reporting and pallet build-up. Identifies and rectifies problems.
Analyzes necessary information to determine load plans.
Complies information and calculates weight and balance.
Reviews cargo documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious or recurring issues to management.
Maintains current passport and travels to off-line stations.
Ensures safety of company aircraft and crews by:
preventing aircraft damage;
ensuring proper loading, including nets and locks;
ensuring HAZMAT is handled correctly, including loading and paperwork.
Develops and distributes load plans.
Determines aircraft weight and balance.
Adheres to and ensures that contractors adhere to company and governmental safety and other applicable regulations and procedures.
Performs tasks and ensures that personnel at off-line stations perform tasks for aircraft to arrive and depart as scheduled.
Runs main deck controls for aircraft loading/unloading of cargo.
Monitors contract personnel’s compliance with pallets/nets/straps procedures and ensures that appropriate number of pallets/nets/straps are returned.
Completes and/or maintains company reports, messages, files, logs and forms and ensures that necessary paperwork (e.g. Customs) is completed.
Performs other duties as assigned.
Qualifications
High school or equivalent work experience.
Applies understanding of aircraft positions and heights and aircraft weight limitations.
Applies comprehensive knowledge of operating equipment.
Knows and adheres to company operating and safety policies, operations, processes and procedures appropriate to the job.
Understands and uses air freight and flight terminology and processes.
Airline cargo and ground handling experience is required.
Airline weight and balance is required.
Proof of IATA/ICAO hazardous material experience is required.
Salary Range: $51,500- $69,000
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
The Company (Atlas Air Worldwide Holdings, Inc. and its operating subsidiaries) is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected].